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为自由职业者共同设计协作生成式AI工具

Co-Designing Collaborative Generative AI Tools for Freelancers

Northeastern University(东北大学);IBM Research(IBM研究院);UNAM(墨西哥国立自治大学)

Kashif Imteyaz, Michael Muller, Claudia Flores-Saviaga, Saiph Savage

AI总结:

本文提出为自由职业者设计协作生成式AI工具,通过共同设计会议探讨如何支持其协作,强调保护创造力和身份的重要性。

摘要:

大多数生成式AI工具优先考虑个人生产力和个性化,对协作支持有限。这些工具是为传统工作场所设计的,无法适应自由职业者短期团队或缺乏共享机构支持的情况,这可能加剧他们的孤立感并忽视自由职业平台动态。这种不匹配意味着,当前的生成式AI工具不仅未能赋能自由职业者,反而可能加剧现有的不稳定性,并使自由职业者的协作变得更加困难。为了探讨如何设计支持自由职业者协作的生成式AI工具,我们与27名自由职业者进行了共同设计会议。出现的一个关键问题是,当AI系统在协作中可能削弱其创造力和工作身份时,尤其是当AI工具能够无署名地复制内容,威胁到其协作作品的真实性和独特性。自由职业者提出了

英文摘要:

Most generative AI tools prioritize individual productivity and personalization, with limited support for collaboration. Designed for traditional workplaces, these tools do not fit freelancers' short-term teams or lack of shared institutional support, which can worsen their isolation and overlook freelancing platform dynamics. This mismatch means that, instead of empowering freelancers, current generative AI tools could reinforce existing precarity and make freelancer collaboration harder. To investigate how to design generative AI tools to support freelancer collaboration, we conducted co-design sessions with 27 freelancers. A key concern that emerged was the risk of AI systems compromising their creative agency and work identities when collaborating, especially when AI tools could reproduce content without attribution, threatening the authenticity and distinctiveness of their collaborative work. Freelancers proposed "auxiliary AI" systems, human-guided tools that support their creative agencies and identities, allowing for flexible freelancer-led collaborations that promote "productive friction". Drawing on Marcuse's concept of technological rationality, we argue that freelancers are resisting one-dimensional, efficiency-driven AI, and instead envisioning technologies that preserve their collective creative agencies. We conclude with design recommendations for collaborative generative AI tools for freelancers.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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