Employees face decisions every day - in the absence of supervision. The outcome of these decisions can be influenced by digital workplace design through the power of persuasive technology. This paper provides a structured literature review based on recent research on persuasive technology in the workplace. It examines the design and use of persuasive systems from a variety of disciplinary perspectives and theories. The reviewed studies were categorized into the research streams of technology design, user-centered research, and gamification. The purpose of the studies is categorized using a modified definition of the persuasive systems design model. A number of experimental studies show that alignment of the employee's behavior with the employer's agenda can be achieved. A robust finding is the key role of interactivity in granting employees a subjective experience of rapid and meaningful feedback when using the interface.
Workplace Ambiguity and Technology Support for Autistic and IDD Workers
University of Cincinnati（辛辛那提大学）；University of Southern California（南加州大学）；University of South Carolina（南卡罗来纳大学）；Arizona State University（亚利桑那州立大学）；Florida International University（佛罗里达国际大学）；College of Information Science, University of Arizona（亚利桑那大学信息科学学院）
