好的意图,坏的发明:员工如何判断工作场所的普及技术
Good Intentions, Bad Inventions: How Employees Judge Pervasive Technologies in the Workplace
摘要:
最近引入了与强大的AI相结合的普及技术,以提高工作效率。然而,其中一些技术被认为是侵入性的。为了确定哪些技术,我们应该了解员工倾向于如何判断这些技术。我们考虑了16种跟踪生产力的技术,并进行了一项研究,其中131名人群工作者对这些场景进行了判断。我们发现,判断一项技术是否正确取决于以下三个日益重要的方面。也就是说,该技术是否:1)目前得到现有工具的支持; 2)不干扰工作或适合目的; 3)没有造成任何伤害或侵犯任何个人权利。Ubicomp目前的研究重点是如何设计更好的技术,使它们更准确,或越来越多地将它们融入背景。也许是时候通过解开人工智能伦理来设计更好的无处不在的技术了。
英文摘要:
Pervasive technologies combined with powerful AI have been recently introduced to enhance work productivity. Yet, some of these technologies are judged to be invasive. To identify which ones, we should understand how employees tend to judge these technologies. We considered 16 technologies that track productivity, and conducted a study in which 131 crowd-workers judged these scenarios. We found that a technology was judged to be right depending on the following three aspects of increasing importance. That is, whether the technology: 1) was currently supported by existing tools; 2) did not interfere with work or was fit for purpose; and 3) did not cause any harm or did not infringe on any individual rights. Ubicomp research currently focuses on how to design better technologies by making them more accurate, or by increasingly blending them into the background. It might be time to design better ubiquitous technologies by unpacking AI ethics as well.
机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。