为零工设计反向监视工具
Designing Sousveillance Tools for Gig Workers
AI总结：
针对零工受工作场所监视的负面影响，本研究通过半结构化访谈和共同设计活动，以“关怀伦理”为指导，揭示了零工对反向监视的态度与需求，并提出了共情反向监视技术的设计建议以在平台上创造赋权空间。
摘要：
作为独立签约的员工，零工不成比例地承受着工作场所监视的后果，这包括工作压力的增加、隐私的泄露以及数字自主权的下降。尽管工作场所监视带来了负面影响，但零工缺乏保护自己免受这些伤害的工具、策略和职场社会支持。同时，一些批判理论家提出将反向监视作为对抗此类权力滥用的潜在手段，即受监视者监视处于权威地位的人（例如，零工收集有关请求者/平台的数据）。为了理解反向监视系统在零工经济中的益处，我们进行了半结构化访谈，并带领零工开展了共同设计活动。我们以“关怀伦理”为指导概念来理解我们的访谈和共同设计数据，同时关注共情反向监视技术的设计建议。通过我们的研究，我们了解了零工对反向监视的态度及过往经验。我们还揭示了工人所设想的各种反向监视技术，提供了设计建议，并在最后讨论了如何在零工平台上创造赋权和共情的空间。
英文摘要：
As independently-contracted employees, gig workers disproportionately suffer the consequences of workplace surveillance, which include increased pressures to work, breaches of privacy, and decreased digital autonomy. Despite the negative impacts of workplace surveillance, gig workers lack the tools, strategies, and workplace social support to protect themselves against these harms. Meanwhile, some critical theorists have proposed sousveillance as a potential means of countering such abuses of power, whereby those under surveillance monitor those in positions of authority (e.g., gig workers collect data about requesters/platforms). To understand the benefits of sousveillance systems in the gig economy, we conducted semi-structured interviews and led co-design activities with gig workers. We use "care ethics" as a guiding concept to understand our interview and co-design data, while also focusing on empathic sousveillance technology design recommendations. Through our study, we identify gig workers' attitudes towards and past experiences with sousveillance. We also uncover the type of sousveillance technologies imagined by workers, provide design recommendations, and finish by discussing how to create empowering, empathic spaces on gig platforms.
机构、总结、中文摘要均由AI分析而来，可能存在错误，请以论文正文为准。
