Alternative recommender systems are critical for ecommerce companies. They guide customers to explore a massive product catalog and assist customers to find the right products among an overwhelming number of options. However, it is a non-trivial task to recommend alternative products that fit customer needs. In this paper, we use both textual product information (e.g. product titles and descriptions) and customer behavior data to recommend alternative products. Our results show that the coverage of alternative products is significantly improved in offline evaluations as well as recall and precision. The final A/B test shows that our algorithm increases the conversion rate by 12 percent in a statistically significant way. In order to better capture the semantic meaning of product information, we build a Siamese Network with Bidirectional LSTM to learn product embeddings. In order to learn a similarity space that better matches the preference of real customers, we use co-compared data from historical customer behavior as labels to train the network. In addition, we use NMSLIB to accelerate the computationally expensive kNN computation for millions of products so that the alternative recommendation is able to scale across the entire catalog of a major ecommerce site.
Online gaming is growing faster than ever before, with increasing challenges of providing better user experience. Recommender systems (RS) for online games face unique challenges since they must fulfill players' distinct desires, at different user levels, based on their action sequences of various action types. Although many sequential RS already exist, they are mainly single-sequence, single-task, and single-user-level. In this paper, we introduce a new sequential recommendation model for multiple sequences, multiple tasks, and multiple user levels (abbreviated as M$^3$Rec) in Tencent Games p…
School of Computer Science and Engineering, University of New South Wales（新南威尔士大学计算机科学与工程学院）；School of Computer Science and Engineering, Nanyang Technological University（南洋理工大学计算机科学与工程学院）；School of Computer Science, University of Technology Sydney（悉尼科技大学计算机科学学院）；Data61, CSIRO（联邦科学与工业研究组织Data61研究院）
Deep reinforcement learning enables an agent to capture user's interest through interactions with the environment dynamically. It has attracted great interest in the recommendation research. Deep reinforcement learning uses a reward function to learn user's interest and to control the learning process. However, most reward functions are manually designed; they are either unrealistic or imprecise to reflect the high variety, dimensionality, and non-linearity properties of the recommendation problem. That makes it difficult for the agent to learn an optimal policy to generate the most satisfacto…
Recommender Systems are algorithms that predict a user's preference for an item. Reciprocal Recommenders are a subset of recommender systems, where the items in question are people, and the objective is therefore to predict a bidirectional preference relation. They are used in settings such as online dating services and social networks. In particular, images provided by users are a crucial part of user preference, and one that is not exploited much in the literature. We present a novel method of interpreting user image preference history and using this to make recommendations. We train a recur…
TAL Education Group（好未来教育集团）；The University of Memphis（孟菲斯大学）；Guangdong Institute of Smart Education, Jinan University（暨南大学广东智慧教育研究院）
We propose a simple but effective method to recommend exercises with high quality and diversity for students. Our method is made up of three key components: (1) candidate generation module; (2) diversity-promoting module; and (3) scope restriction module. The proposed method improves the overall recommendation performance in terms of recall, and increases the diversity of the recommended candidates by 0.81\% compared to the baselines.
Harbin Institute of Technology, ShenZhen（哈尔滨工业大学（深圳））；University of New South Wales（新南威尔士大学）；Peng Cheng Laboratory（鹏城实验室）
Recently, the reciprocal recommendation, especially for online dating applications, has attracted more and more research attention. Different from conventional recommendation problems, the reciprocal recommendation aims to simultaneously best match users' mutual preferences. Intuitively, the mutual preferences might be affected by a few key attributes that users like or dislike. Meanwhile, the interactions between users' attributes and their key attributes are also important for key attributes selection. Motivated by these observations, in this paper we propose a novel reinforced random convol…
Pontificia Universidad Católica de Chile（智利天主教大学）；Millennium Institute Foundational Research on Data, IMFD（千年数据基础研究所）
The video game industry has adopted recommendation systems to boost users interest with a focus on game sales. Other exciting applications within video games are those that help the player make decisions that would maximize their playing experience, which is a desirable feature in real-time strategy video games such as Multiplayer Online Battle Arena (MOBA) like as DotA and LoL. Among these tasks, the recommendation of items is challenging, given both the contextual nature of the game and how it exposes the dependence on the formation of each team. Existing works on this topic do not take adva…
Given a user's historical interaction sequence, online novel recommendation suggests the next novel the user may be interested in. Online novel recommendation is important but underexplored. In this paper, we concentrate on recommending online novels to new users of an online novel reading platform, whose first visits to the platform occurred in the last seven days. We have two observations about online novel recommendation for new users. First, repeat novel consumption of new users is a common phenomenon. Second, interactions between users and novels are informative. To accurately predict whe…
An industrial recommender system generally presents a hybrid list that contains results from multiple subsystems. In practice, each subsystem is optimized with its own feedback data to avoid the disturbance among different subsystems. However, we argue that such data usage may lead to sub-optimal online performance because of the \textit{data sparsity}. To alleviate this issue, we propose to extract knowledge from the \textit{super-domain} that contains web-scale and long-time impression data, and further assist the online recommendation task (downstream task). To this end, we propose a novel …
An effective online recommendation system should jointly capture users' long-term and short-term preferences in both users' internal behaviors (from the target recommendation task) and external behaviors (from other tasks). However, it is extremely challenging to conduct fast adaptations to real-time new trends while making full use of all historical behaviors in large-scale systems, due to the real-world limitations in real-time training efficiency and external behavior acquisition. To address these practical challenges, we propose a novel Long Short-Term Temporal Meta-learning framework (LST…
Because of the large number of online games available nowadays, online game recommender systems are necessary for users and online game platforms. The former can discover more potential online games of their interests, and the latter can attract users to dwell longer in the platform. This paper investigates the characteristics of user behaviors with respect to the online games on the Steam platform. Based on the observations, we argue that a satisfying recommender system for online games is able to characterize: personalization, game contextualization and social connection. However, simultaneo…
With the rapid growth of the Internet and overwhelming amount of information and choices that people are confronted with, recommender systems have been developed to effectively support users' decision-making process in the online systems. However, many recommendation algorithms suffer from the data sparsity problem, i.e. the user-object bipartite networks are so sparse that algorithms cannot accurately recommend objects for users. This data sparsity problem makes many well-known recommendation algorithms perform poorly. To solve the problem, we propose a recommendation algorithm based on the s…
Cornell University（康奈尔大学）；George Washington University（乔治华盛顿大学）
Recommending personalized learning materials for online language learning is challenging because we typically lack data about the student's ability and the relative difficulty of learning materials. This makes it hard to recommend appropriate content that matches the student's prior knowledge. In this paper, we propose a refined hierarchical knowledge structure to model vocabulary knowledge, which enables us to automatically organize the authentic and up-to-date learning materials collected from the internet. Based on this knowledge structure, we then introduce a hybrid approach to recommend l…
Personalized news recommender systems support readers in finding the right and relevant articles in online news platforms. In this paper, we discuss the introduction of personalized, content-based news recommendations on DiePresse, a popular Austrian online news platform, focusing on two specific aspects: (i) user interface type, and (ii) popularity bias mitigation. Therefore, we conducted a two-weeks online study that started in October 2020, in which we analyzed the impact of recommendations on two user groups, i.e., anonymous and subscribed users, and three user interface types, i.e., on a …
In this paper, we present the results of an online study with the aim to shed light on the impact that semantic context cues have on the user acceptance of tag recommendations. Therefore, we conducted a work-integrated social bookmarking scenario with 17 university employees in order to compare the user acceptance of a context-aware tag recommendation algorithm called 3Layers with the user acceptance of a simple popularity-based baseline. In this scenario, we validated and verified the hypothesis that semantic context cues have a higher impact on the user acceptance of tag recommendations in a…
University of Central Florida（中佛罗里达大学）；Portland State University（波特兰州立大学）；Rutgers University（罗格斯大学）
In this paper, we focus on the problem of modeling dynamic geo-human interactions in streams for online POI recommendations. Specifically, we formulate the in-stream geo-human interaction modeling problem into a novel deep interactive reinforcement learning framework, where an agent is a recommender and an action is a next POI to visit. We uniquely model the reinforcement learning environment as a joint and connected composition of users and geospatial contexts (POIs, POI categories, functional zones). An event that a user visits a POI in stream updates the states of both users and geospatial …
In this work, we present the findings of an online study, where we explore the impact of utilizing embeddings to recommend job postings under real-time constraints. On the Austrian job platform Studo Jobs, we evaluate two popular recommendation scenarios: (i) providing similar jobs and, (ii) personalizing the job postings that are shown on the homepage. Our results show that for recommending similar jobs, we achieve the best online performance in terms of Click-Through Rate when we employ embeddings based on the most recent interaction. To personalize the job postings shown on a user's homepag…
Recommendation systems for online dating have recently attracted much attention from the research community. In this paper we proposed a two-side matching framework for online dating recommendations and design an LDA model to learn the user preferences from the observed user messaging behavior and user profile features. Experimental results using data from a large online dating website shows that two-sided matching improves significantly the rate of successful matches by as much as 45%. Finally, using simulated matchings we show that the the LDA model can correctly capture user preferences.
Multi-criteria recommendation systems to foster online grocery
College of Computing and Information Technology, Arab Academy for Science, Technology and Maritime Transport (AASTMT)（阿拉伯科学、技术与海运学院（AASTMT）计算与信息技术学院）；atlanTTic, Universidade de Vigo（维戈大学atlanTTic研究中心）
University Paris-Saclay（巴黎-萨克雷大学）；UVSQ（凡尔赛大学）；Criteo（科睿拓）；Tampere University（坦佩雷大学）
In this paper, the method UCB-RS, which resorts to recommendation system (RS) for enhancing the upper-confidence bound algorithm UCB, is presented. The proposed method is used for dealing with non-stationary and large-state spaces multi-armed bandit problems. The proposed method has been targeted to the problem of the product recommendation in the online advertising. Through extensive testing with RecoGym, an OpenAI Gym-based reinforcement learning environment for the product recommendation in online advertising, the proposed method outperforms the widespread reinforcement learning schemes suc…
Online communities have become vital places for Web 2.0 users to share knowledge and experiences. Recently, finding expertise user in community has become an important research issue. This paper proposes a novel cascaded model for expert recommendation using aggregated knowledge extracted from enormous contents and social network features. Vector space model is used to compute the relevance of published content with respect to a specific query while PageRank algorithm is applied to rank candidate experts. The experimental results show that the proposed model is an effective recommendation whic…
Product feature recommendations are critical for online customers to purchase the right products based on the right features. For a customer, selecting the product that has the best trade-off between price and functionality is a time-consuming step in an online shopping experience, and customers can be overwhelmed by the available choices. However, determining the set of product features that most differentiate a particular product is still an open question in online recommender systems. In this paper, we focus on using interpretable machine learning methods to tackle this problem. First, we i…
Online recommendation requires handling rapidly changing user preferences. Deep reinforcement learning (DRL) is gaining interest as an effective means of capturing users' dynamic interest during interactions with recommender systems. However, it is challenging to train a DRL agent, due to large state space (e.g., user-item rating matrix and user profiles), action space (e.g., candidate items), and sparse rewards. Existing studies encourage the agent to learn from past experience via experience replay (ER). They adapt poorly to the complex environment of online recommender systems and are ineff…
Understanding users' context is essential for successful recommendations, especially for Online-to-Offline (O2O) recommendation, such as Yelp, Groupon, and Koubei. Different from traditional recommendation where individual preference is mostly static, O2O recommendation should be dynamic to capture variation of users' purposes across time and location. However, precisely inferring users' real-time contexts information, especially those implicit ones, is extremely difficult, and it is a central challenge for O2O recommendation. In this paper, we propose a new approach, called Mixture Attentiona…
One of the most challenging recommendation tasks is recommending to a new, previously unseen user. This is known as the 'user cold start' problem. Assuming certain features or attributes of users are known, one approach for handling new users is to initially model them based on their features. Motivated by an ad targeting application, this paper describes an extreme online recommendation setting where the cold start problem is perpetual. Every user is encountered by the system just once, receives a recommendation, and either consumes or ignores it, registering a binary reward. We introduce One…
Top-N item recommendation has been a widely studied task from implicit feedback. Although much progress has been made with neural methods, there is increasing concern on appropriate evaluation of recommendation algorithms. In this paper, we revisit alternative experimental settings for evaluating top-N recommendation algorithms, considering three important factors, namely dataset splitting, sampled metrics and domain selection. We select eight representative recommendation algorithms (covering both traditional and neural methods) and construct extensive experiments on a very large dataset. By …
School of Computing, National University of Singapore（新加坡国立大学计算机学院）
Cross-network recommender systems use auxiliary information from multiple source networks to create holistic user profiles and improve recommendations in a target network. However, we find two major limitations in existing cross-network solutions that reduce overall recommender performance. Existing models (1) fail to capture complex non-linear relationships in user interactions, and (2) are designed for offline settings hence, not updated online with incoming interactions to capture the dynamics in the recommender environment. We propose a novel multi-layered Long Short-Term Memory (LSTM) net…
Recommendation has become one of the most important components of online services for improving sale records, however visualization work for online recommendation is still very limited. This paper presents an interactive recommendation approach with the following two components. First, rating records are the most widely used data for online recommendation, but they are often processed in high-dimensional spaces that can not be easily understood or interacted with. We propose a Latent Semantic Model (LSM) that captures the statistical features of semantic concepts on 2D domains and abstracts us…
Real-world item recommenders commonly suffer from a persistent cold-start problem which is caused by dynamically changing users and items. In order to overcome the problem, several context-aware recommendation techniques have been recently proposed. In terms of both feasibility and performance, factorization machine (FM) is one of the most promising methods as generalization of the conventional matrix factorization techniques. However, since online algorithms are suitable for dynamic data, the static FMs are still inadequate. Thus, this paper proposes incremental FMs (iFMs), a general online f…
As one of the most popular services over online communities, the social recommendation has attracted increasing research efforts recently. Among all the recommendation tasks, an important one is social item recommendation over high speed social media streams. Existing streaming recommendation techniques are not effective for handling social users with diverse interests. Meanwhile, approaches for recommending items to a particular user are not efficient when applied to a huge number of users over high speed streams. In this paper, we propose a novel framework for the social recommendation over …
Fuxi AI Lab, NetEase Games（网易游戏伏羲人工智能实验室）；Sun Yat-Sen University（中山大学）
In business domains, \textit{bundling} is one of the most important marketing strategies to conduct product promotions, which is commonly used in online e-commerce and offline retailers. Existing recommender systems mostly focus on recommending individual items that users may be interested in. In this paper, we target at a practical but less explored recommendation problem named bundle recommendation, which aims to offer a combination of items to users. To tackle this specific recommendation problem in the context of the \emph{virtual mall} in online games, we formalize it as a link prediction…
Scene-wise Adaptive Network for Dynamic Cold-start Scenes Optimization in CTR Prediction
Huazhong University of Science and Technology（华中科技大学）；School of Software, Beihang University（北京航空航天大学软件学院）；Meituan（美团）；The University of Hong Kong（香港大学）
News recommendation is important for personalized online news services. Most existing news recommendation methods rely on centrally stored user behavior data to both train models offline and provide online recommendation services. However, user data is usually highly privacy-sensitive, and centrally storing them may raise privacy concerns and risks. In this paper, we propose a unified news recommendation framework, which can utilize user data locally stored in user clients to train models and serve users in a privacy-preserving way. Following a widely used paradigm in real-world recommender sy…
Data plays a vital role in machine learning studies. In the research of recommendation, both user behaviors and side information are helpful to model users. So, large-scale real scenario datasets with abundant user behaviors will contribute a lot. However, it is not easy to get such datasets as most of them are only hold and protected by companies. In this paper, a new large-scale dataset collected from a knowledge-sharing platform is presented, which is composed of around 100M interactions collected within 10 days, 798K users, 165K questions, 554K answers, 240K authors, 70K topics, and more t…
Many social networks in our daily life are bipartite networks built on reciprocity. How can we recommend users/friends to a user, so that the user is interested in and attractive to recommended users? In this research, we propose a new collaborative filtering model to improve user recommendations in reciprocal and bipartite social networks. The model considers a user's "taste" in picking others and "attractiveness" in being picked by others. A case study of an online dating network shows that the new model has good performance in recommending both initial and reciprocal contacts.
Search, recommendation, and online advertising are the three most important information-providing mechanisms on the web. These information seeking techniques, satisfying users' information needs by suggesting users personalized objects (information or services) at the appropriate time and place, play a crucial role in mitigating the information overload problem. With recent great advances in deep reinforcement learning (DRL), there have been increasing interests in developing DRL based information seeking techniques. These DRL based techniques have two key advantages -- (1) they are able to co…
College of Information and Computer Sciences（信息与计算机科学学院）；University of Massachusetts Amherst（马萨诸塞大学阿默斯特分校）；Department of Statistics and Data Science（统计与数据科学系）；Yale University（耶鲁大学）
We consider the problem of online collaborative filtering in the online setting, where items are recommended to the users over time. At each time step, the user (selected by the environment) consumes an item (selected by the agent) and provides a rating of the selected item. In this paper, we propose a novel algorithm for online matrix factorization recommendation that combines linear bandits and alternating least squares. In this formulation, the bandit feedback is equal to the difference between the ratings of the best and selected items. We evaluate the performance of the proposed algorithm…
Exposure bias is a well-known issue in recommender systems where items and suppliers are not equally represented in the recommendation results. This is especially problematic when bias is amplified over time as a few popular items are repeatedly over-represented in recommendation lists. This phenomenon can be viewed as a recommendation feedback loop: the system repeatedly recommends certain items at different time points and interactions of users with those items will amplify bias towards those items over time. This issue has been extensively studied in the literature on model-based or neighbo…
To maximize cumulative user engagement (e.g. cumulative clicks) in sequential recommendation, it is often needed to tradeoff two potentially conflicting objectives, that is, pursuing higher immediate user engagement (e.g., click-through rate) and encouraging user browsing (i.e., more items exposured). Existing works often study these two tasks separately, thus tend to result in sub-optimal results. In this paper, we study this problem from an online optimization perspective, and propose a flexible and practical framework to explicitly tradeoff longer user browsing length and high immediate use…
In this paper, we present work-in-progress on SocRecM, a novel social recommendation framework for online marketplaces. We demonstrate that SocRecM is not only easy to integrate with existing Web technologies through a RESTful, scalable and easy-to-extend service-based architecture but also reveal the extent to which various social features and recommendation approaches are useful in an online social marketplace environment.
Trinity College Dublin（都柏林圣三一学院）；National Institute of Informatics Tokyo（东京国立信息学研究所）；University of Stuttgart（斯图加特大学）；Technical University of Munich（慕尼黑工业大学）；The Open University（开放大学）
We introduce the first 'living lab' for scholarly recommender systems. This lab allows recommender-system researchers to conduct online evaluations of their novel algorithms for scholarly recommendations, i.e., recommendations for research papers, citations, conferences, research grants, etc. Recommendations are delivered through the living lab's API to platforms such as reference management software and digital libraries. The living lab is built on top of the recommender-system as-a-service Mr. DLib. Current partners are the reference management software JabRef and the CORE research team. We …
A real world challenging task of the web master of an organization is to match the needs of user and keep their attention in their web site. So, only option is to capture the intuition of the user and provide them with the recommendation list. Most specifically, an online navigation behavior grows with each passing day, thus extracting information intelligently from it is a difficult issue. Web master should use web usage mining method to capture intuition. A WUM is designed to operate on web server logs which contain user's navigation. Hence, recommendation system using WUM can be used to for…
In this paper, we analyze a large dataset of user-generated music listening events from Last.fm, focusing on users aged 6 to 18 years. Our contribution is two-fold. First, we study the music genre preferences of this young user group and analyze these preferences for homogeneity within more fine-grained age groups and with respect to gender and countries. Second, we investigate the performance of a collaborative filtering recommender when tailoring music recommendations to different age groups. We find that doing so improves performance for all user groups up to 18 years, but decreases perform…
Facilitated by deep neural networks, video recommendation systems have made significant advances. Existing video recommendation systems directly exploit features from different modalities (e.g., user personal data, user behavior data, video titles, video tags, and visual contents) to input deep neural networks, while expecting the networks to online mine user-preferred topics implicitly from these features. However, the features lacking semantic topic information limits accurate recommendation generation. In addition, feature crosses using visual content features generate high dimensionality f…
Criteo AI Labs（科韬人工智能实验室）；Universitat Pompeu Fabra（庞培法布拉大学）；Telefonica Research（西班牙电信研究院）
Recommender Systems are becoming ubiquitous in many settings and take many forms, from product recommendation in e-commerce stores, to query suggestions in search engines, to friend recommendation in social networks. Current research directions which are largely based upon supervised learning from historical data appear to be showing diminishing returns with a lot of practitioners report a discrepancy between improvements in offline metrics for supervised learning and the online performance of the newly proposed models. One possible reason is that we are using the wrong paradigm: when looking …
Online recommendation services recommend multiple commodities to users. Nowadays, a considerable proportion of users visit e-commerce platforms by mobile devices. Due to the limited screen size of mobile devices, positions of items have a significant influence on clicks: 1) Higher positions lead to more clicks for one commodity. 2) The 'pseudo-exposure' issue: Only a few recommended items are shown at first glance and users need to slide the screen to browse other items. Therefore, some recommended items ranked behind are not viewed by users and it is not proper to treat this kind of items as …
