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arXiv 2103.08441cs.RO
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人机交互中礼貌的探索性评价

Exploratory evaluation of politeness in human-robot interaction

Ben-Gurion University of the Negev(内盖夫本-古里安大学)

Shikhar Kumar, Eliran Itzhak, Samuel Olatunji, Vardit Sarne-Fleischmann, Noam Tractinsky, Galit Nimrod, Yael Edan

摘要:

为了探讨礼貌对人机交互的影响,本研究在一个人-机器人协作摆桌任务中测试了不同礼貌水平。礼貌行为是根据莱考夫的礼貌规则设计的。开发了一个图形用户界面,提供三个层次的礼貌与机器人的互动,并进行了实验,20名老年人和30名工程专业的学生。结果表明,礼貌的互动质量的影响,作为参与者显着偏好的礼貌模式的机器人。然而,老年人不太能够区分这三个礼貌水平。因此,未来的研究应包括实验前的培训,以增加老年人与机器人技术的熟悉程度。这些研究还应该包括莱考夫礼貌规则的其他排列。

英文摘要:

Aiming to explore the impact of politeness on Human robot interaction, this study tested varying levels of politeness in a human robot collaborative table setting task. Polite behaviour was designed based on the politeness rules of Lakoff. A graphical user interface was developed for the interaction with the robot offering three levels of politeness, and an experiment was conducted with 20 older adults and 30 engineering students. Results indicated that the quality of interaction was influenced by politeness as participants significantly preferred the polite mode of the robot. However, the older adults were less able to distinguish between the three politeness levels. Future studies should thus include pre experiment training to increase the familiarity of the older adults with robotic technology. These studies should also include other permutations of the politeness rules of Lakoff.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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