Aspect-based opinion mining is the task of identifying sentiment at the aspect level in opinionated text, which consists of two subtasks: aspect category extraction and sentiment polarity classification. While aspect category extraction aims to detect and categorize opinion targets such as product features, sentiment polarity classification assigns a sentiment label, i.e. positive, negative, or neutral, to each identified aspect. Supervised learning methods have been shown to deliver better accuracy for this task but they require labeled data, which is costly to obtain, especially for resource-poor languages like Vietnamese. To address this problem, we present a supervised aspect-based opinion mining method that utilizes labeled data from a foreign language (English in this case), which is translated to Vietnamese by an automated translation tool (Google Translate). Because aspects and opinions in different languages may be expressed by different words, we propose using word embeddings, in addition to other features, to reduce the vocabulary difference between the original and translated texts, thus improving the effectiveness of aspect category extraction and sentiment polarity classification processes. We also introduce an annotated corpus of aspect categories and sentiment polarities extracted from restaurant reviews in Vietnamese, and conduct a series of experiments on the corpus. Experimental results demonstrate the effectiveness of the proposed approach.
University of Malaya（马来亚大学）；Università della Svizzera Italiana (USI)（提契诺大学）
Opinion mining refers to the use of natural language processing, text analysis and computational linguistics to identify and extract subjective information in textual material. Opinion mining, also known as sentiment analysis, has received a lot of attention in recent times, as it provides a number of tools to analyse the public opinion on a number of different topics. Comparative opinion mining is a subfield of opinion mining that deals with identifying and extracting information that is expressed in a comparative form (e.g.~"paper X is better than the Y"). Comparative opinion mining plays a …
Télécom ParisTech（巴黎高等电信学院）；Université Paris Saclay（巴黎萨克雷大学）；IBM GBS France（IBM全球商业服务法国公司）
The task of predicting fine grained user opinion based on spontaneous spoken language is a key problem arising in the development of Computational Agents as well as in the development of social network based opinion miners. Unfortunately, gathering reliable data on which a model can be trained is notoriously difficult and existing works rely only on coarsely labeled opinions. In this work we aim at bridging the gap separating fine grained opinion models already developed for written language and coarse grained models developed for spontaneous multimodal opinion mining. We take advantage of the…
The current research is focusing on the area of Opinion Mining also called as sentiment analysis due to sheer volume of opinion rich web resources such as discussion forums, review sites and blogs are available in digital form. One important problem in sentiment analysis of product reviews is to produce summary of opinions based on product features. We have surveyed and analyzed in this paper, various techniques that have been developed for the key tasks of opinion mining. We have provided an overall picture of what is involved in developing a software system for opinion mining on the basis of…
Data association methods are used by autonomous robots to find matches between the current landmarks and the new set of observed features. We seek a framework for opinion mining to benefit from advancements in autonomous robot navigation in both research and development
As the type and the number of such venues increase, automated analysis of sentiment on textual resources has become an essential data mining task. In this paper, we investigate the problem of mining opinions on the collection of informal short texts. Both positive and negative sentiment strength of texts are detected. We focus on a non-English language that has few resources for text mining. This approach would help enhance the sentiment analysis in languages where a list of opinionated words does not exist. We propose a new method projects the text into dense and low dimensional feature vecto…
Bhagwan Parshuram Institute of Technology（巴格万·帕舒拉姆理工学院）
Opinion mining and Sentiment analysis have emerged as a field of study since the widespread of World Wide Web and internet. Opinion refers to extraction of those lines or phrase in the raw and huge data which express an opinion. Sentiment analysis on the other hand identifies the polarity of the opinion being extracted. In this paper we propose the sentiment analysis in collaboration with opinion extraction, summarization, and tracking the records of the students. The paper modifies the existing algorithm in order to obtain the collaborated opinion about the students. The resultant opinion is …
The application and usage of opinion mining, especially for business intelligence, product recommendation, targeted marketing etc. have fascinated many research attentions around the globe. Various research efforts attempted to mine opinions from customer reviews at different levels of granularity, including word-, sentence-, and document-level. However, development of a fully automatic opinion mining and sentiment analysis system is still elusive. Though the development of opinion mining and sentiment analysis systems are getting momentum, most of them attempt to perform document-level sentim…
In sentiment analysis, the polarities of the opinions expressed on an object/feature are determined to assess the sentiment of a sentence or document whether it is positive/negative/neutral. Naturally, the object/feature is a noun representation which refers to a product or a component of a product, let us say, the "lens" in a camera and opinions emanating on it are captured in adjectives, verbs, adverbs and noun words themselves. Apart from such words, other meta-information and diverse effective features are also going to play an important role in influencing the sentiment polarity and contr…
Opinions are very important in the life of human beings. These Opinions helped the humans to carry out the decisions. As the impact of the Web is increasing day by day, Web documents can be seen as a new source of opinion for human beings. Web contains a huge amount of information generated by the users through blogs, forum entries, and social networking websites and so on To analyze this large amount of information it is required to develop a method that automatically classifies the information available on the Web. This domain is called Sentiment Analysis and Opinion Mining. Opinion Mining o…
The whole world is changed rapidly and using the current technologies Internet becomes an essential need for everyone. Web is used in every field. Most of the people use web for a common purpose like online shopping, chatting etc. During an online shopping large number of reviews/opinions are given by the users that reflect whether the product is good or bad. These reviews need to be explored, analyse and organized for better decision making. Opinion Mining is a natural language processing task that deals with finding orientation of opinion in a piece of text with respect to a topic. In this p…
ADAPT Centre（ADAPT中心）；Dublin City University（都柏林城市大学）
Social media popularity and importance is on the increase due to people using it for various types of social interaction across multiple channels. This systematic review focuses on the evolving research area of Social Opinion Mining, tasked with the identification of multiple opinion dimensions, such as subjectivity, sentiment polarity, emotion, affect, sarcasm and irony, from user-generated content represented across multiple social media platforms and in various media formats, like text, image, video and audio. Through Social Opinion Mining, natural language can be understood in terms of the…
Due to flourish of the Web 2.0, web opinion sources are rapidly emerging containing precious information useful for both customers and manufactures. Recently, feature based opinion mining techniques are gaining momentum in which customer reviews are processed automatically for mining product features and user opinions expressed over them. However, customer reviews may contain both opinionated and factual sentences. Distillations of factual contents improve mining performance by preventing noisy and irrelevant extraction. In this paper, combination of both supervised machine learning and rule-b…
University of Chinese Academy of Sciences（中国科学院大学）；Tencent Inc.（腾讯公司）；Institute of Software, Chinese Academy of Sciences（中国科学院软件研究所）
Events are considered as the fundamental building blocks of the world. Mining event-centric opinions can benefit decision making, people communication, and social good. Unfortunately, there is little literature addressing event-centric opinion mining, although which significantly diverges from the well-studied entity-centric opinion mining in connotation, structure, and expression. In this paper, we propose and formulate the task of event-centric opinion mining based on event-argument structure and expression categorizing theory. We also benchmark this task by constructing a pioneer corpus and…
Université de Khenchela（肯切拉大学）；Université de Constantine 2（康斯坦丁第二大学）；Université de Poitiers（普瓦捷大学）
Nowadays, it is no more needed to do an enormous effort to distribute a lot of forms to thousands of people and collect them, then convert this from into electronic format to track people opinion about some subjects. A lot of web sites can today reach a large spectrum with less effort. The majority of web sites suggest to their visitors to leave backups about their feeling of the site or events. So, this makes for us a lot of data which need powerful mean to exploit. Opinion mining in the web becomes more and more an attracting task, due the increasing need for individuals and societies to tra…
Thapar Institute of Engineering and Technology（塔帕尔工程技术学院）
The extensive expansion growth of social networking sites allows the people to share their views and experiences freely with their peers on internet. Due to this, huge amount of data is generated on everyday basis which can be used for the opinion mining to extract the views of people in a particular field. Opinion mining finds its applications in many areas such as Tourism, Politics, education and entertainment, etc. It has not been extensively implemented in area of education system. This paper discusses the malpractices in the present examination system. In the present scenario, Opinion min…
University of Illinois at Chicago（伊利诺伊大学芝加哥分校）；Amazon AI（亚马逊人工智能）
Classifying and resolving coreferences of objects (e.g., product names) and attributes (e.g., product aspects) in opinionated reviews is crucial for improving the opinion mining performance. However, the task is challenging as one often needs to consider domain-specific knowledge (e.g., iPad is a tablet and has aspect resolution) to identify coreferences in opinionated reviews. Also, compiling a handcrafted and curated domain-specific knowledge base for each domain is very time consuming and arduous. This paper proposes an approach to automatically mine and leverage domain-specific knowledge f…
Opinion mining is the branch of computation that deals with opinions, appraisals, attitudes, and emotions of people and their different aspects. This field has attracted substantial research interest in recent years. Aspect-level (called aspect-based opinion mining) is often desired in practical applications as it provides detailed opinions or sentiments about different aspects of entities and entities themselves, which are usually required for action. Aspect extraction and entity extraction are thus two core tasks of aspect-based opinion mining. his paper has presented a framework of aspect-b…
University of South Carolina（南卡罗来纳大学）；Auburn University at Montgomery（奥本大学蒙哥马利分校）
Opinion polls have been the bridge between public opinion and politicians in elections. However, developing surveys to disclose people's feedback with respect to economic issues is limited, expensive, and time-consuming. In recent years, social media such as Twitter has enabled people to share their opinions regarding elections. Social media has provided a platform for collecting a large amount of social media data. This paper proposes a computational public opinion mining approach to explore the discussion of economic issues in social media during an election. Current related studies use text…
Google Research（谷歌研究院）；Grammarly；Megagon Labs（Megagon实验室）；University of Illinois at Chicago（伊利诺伊大学芝加哥分校）
Customer reviews are vital for making purchasing decisions in the Information Age. Such reviews can be automatically summarized to provide the user with an overview of opinions. In this tutorial, we present various aspects of opinion summarization that are useful for researchers and practitioners. First, we will introduce the task and major challenges. Then, we will present existing opinion summarization solutions, both pre-neural and neural. We will discuss how summarizers can be trained in the unsupervised, few-shot, and supervised regimes. Each regime has roots in different machine learning…
University Lumière Lyon 2（里昂第二大学）；Qatar University（卡塔尔大学）
Opinion mining mainly involves three elements: feature and feature-of relations, opinion expressions and the related opinion attributes (e.g. Polarity), and feature-opinion relations. Although many works have emerged to achieve its aim of gaining information, the previous researches typically handled each of the three elements in isolation, which cannot give sufficient information extraction results; hence, the complexity and the running time of information extraction is increased. In this paper, we propose an opinion mining extraction algorithm to jointly discover the main opinion mining elem…
The selection of West Java governor is one event that seizes the attention of the public is no exception to social media users. Public opinion on a prospective regional leader can help predict electability and tendency of voters. Data that can be used by the opinion mining process can be obtained from Twitter. Because the data is very varied form and very unstructured, it must be managed and uninformed using data pre-processing techniques into semi-structured data. This semi-structured information is followed by a classification stage to categorize the opinion into negative or positive opinion…
Ferhat Abbas University（费尔哈特·阿巴斯大学）；King Saud University（沙特国王大学）
Recommender systems nowadays are playing an important role in the delivery of services and information to users. Sentiment analysis (also known as opinion mining) is the process of determining the attitude of textual opinions, whether they are positive, negative or neutral. Data sparsity is representing a big issue for recommender systems because of the insufficiency of user rating or absence of data about users or items. This research proposed a hybrid approach combining sentiment analysis and recommender systems to tackle the problem of data sparsity problems by predicting the rating of prod…
Yonsei University（延世大学）；University of Florida（佛罗里达大学）；California State University, Chico（加州州立大学奇科分校）；Iowa State University（爱荷华州立大学）
A new opinion extraction method is proposed to summarize unstructured, user-generated content (i.e., online customer reviews) in the fixed topic domains. To differentiate the current approach from other opinion extraction approaches, which are often exposed to a sparsity problem and lack of sentiment scores, a confirmatory aspect-based opinion mining framework is introduced along with its practical algorithm called DiSSBUS. In this procedure, 1) each customer review is disintegrated into a set of clauses; 2) each clause is summarized to bi-terms-a topic word and an evaluation word-using a part…
Sentiment analysis (also known as opinion mining) refers to the use of natural language processing, text analysis and computational linguistics to identify and extract subjective information in source materials. Mining opinions expressed in the user generated content is a challenging yet practically very useful problem. This survey would cover various approaches and methodology used in Sentiment Analysis and Opinion Mining in general. The focus would be on Internet text like, Product review, tweets and other social media.
XAI-enhanced Comparative Opinion Mining via Aspect-based Scoring and Semantic Reasoning
VNU University of Engineering（越南工程大学）；Singapore Management University（新加坡管理大学）；Centre Hospitalier Universitaire Vaudois（瓦乌多大学医院）；University of Lausanne（洛桑大学）
ANU & NICTA（澳大利亚国立大学与NICTA）；Monash University（莫纳什大学）
Aspect-based opinion mining is widely applied to review data to aggregate or summarize opinions of a product, and the current state-of-the-art is achieved with Latent Dirichlet Allocation (LDA)-based model. Although social media data like tweets are laden with opinions, their "dirty" nature (as natural language) has discouraged researchers from applying LDA-based opinion model for product review mining. Tweets are often informal, unstructured and lacking labeled data such as categories and ratings, making it challenging for product opinion mining. In this paper, we propose an LDA-based opinion…
Online services are interested in solutions to opinion mining, which is the problem of extracting aspects, opinions, and sentiments from text. One method to mine opinions is to leverage the recent success of pre-trained language models which can be fine-tuned to obtain high-quality extractions from reviews. However, fine-tuning language models still requires a non-trivial amount of training data. In this paper, we study the problem of how to significantly reduce the amount of labeled training data required in fine-tuning language models for opinion mining. We describe Snippext, an opinion mini…
National Taiwan University（国立台湾大学）；National Chengchi University（国立政治大学）；MOST Joint Research Center for AI Technology and All Vista Healthcare（科技部人工智能技术与全视野医疗联合研究中心）
Opinion mining is a prevalent research issue in many domains. In the financial domain, however, it is still in the early stages. Most of the researches on this topic only focus on the coarse-grained market sentiment analysis, i.e., 2-way classification for bullish/bearish. Thanks to the recent financial technology (FinTech) development, some interdisciplinary researchers start to involve in the in-depth analysis of investors' opinions. In this position paper, we first define the financial opinions from both coarse-grained and fine-grained points of views, and then provide an overview on the is…
HoChiMinh City University of Technology（胡志明市工业大学）；Lac Hong University（乐鸿大学）
In this paper, we propose several novel techniques to extract and mining opinions of Vietnamese reviews of customers about a number of products traded on e-commerce in Vietnam. The assessment is based on the emotional level of customers on a specific product such as mobile and laptop. We exploit the features of the products because they are much interested by customers and have many products in the Vietnam e-commerce market. Thence, it can be known the favorites and dislikes of customers about exploited products.
The University of Tokyo（东京大学）；Australian National University（澳大利亚国立大学）
Despite the recent advances in opinion mining for written reviews, few works have tackled the problem on other sources of reviews. In light of this issue, we propose a multi-modal approach for mining fine-grained opinions from video reviews that is able to determine the aspects of the item under review that are being discussed and the sentiment orientation towards them. Our approach works at the sentence level without the need for time annotations and uses features derived from the audio, video and language transcriptions of its contents. We evaluate our approach on two datasets and show that …
University of Southern Queensland（南昆士兰大学）；Lingnan University（岭南大学）
Sentiment analysis AKA opinion mining is one of the most widely used NLP applications to identify human intentions from their reviews. In the education sector, opinion mining is used to listen to student opinions and enhance their learning-teaching practices pedagogically. With advancements in sentiment annotation techniques and AI methodologies, student comments can be labelled with their sentiment orientation without much human intervention. In this review article, (1) we consider the role of emotional analysis in education from four levels: document level, sentence level, entity level, and …
Academia Sinica（中央研究院）；National Chengchi University（国立政治大学）；Yuan-Ze University（元智大学）
Financial statements contain quantitative information and manager's subjective evaluation of firm's financial status. Using information released in U.S. 10-K filings. Both qualitative and quantitative appraisals are crucial for quality financial decisions. To extract such opinioned statements from the reports, we built tagging models based on the conditional random field (CRF) techniques, considering a variety of combinations of linguistic factors including morphology, orthography, predicate-argument structure, syntax, and simple semantics. Our results show that the CRF models are reasonably e…
Support or opposition concerning a debated claim such as abortion should be legal can have different underlying reasons, which we call perspectives. This paper explores how opinion mining can be enhanced with joint topic modeling, to identify distinct perspectives within the topic, providing an informative overview from unstructured text. We evaluate four joint topic models (TAM, JST, VODUM, and LAM) in a user study assessing human understandability of the extracted perspectives. Based on the results, we conclude that joint topic models such as TAM can discover perspectives that align with hum…
Macedonian Academy of Sciences and Arts（马其顿科学与艺术学院）；Ss. Cyril and Methodius University（圣基里尔与美多德大学）；University of California at San Diego（加州大学圣地亚哥分校）
The ability to extract public opinion from web portals such as review sites, social networks and blogs will enable companies and individuals to form a view, an attitude and make decisions without having to do lengthy and costly researches and surveys. In this paper machine learning techniques are used for determining the polarity of forum posts on kajgana which are written in Macedonian language. The posts are classified as being positive, negative or neutral. We test different feature metrics and classifiers and provide detailed evaluation of their participation in improving the overall perfo…
Technical University of Darmstadt（达姆施塔特工业大学）；Johannes Gutenberg-University Mainz（美因茨约翰内斯·古腾堡大学）
This work investigates the use of interactively updated label suggestions to improve upon the efficiency of gathering annotations on the task of opinion mining in German Covid-19 social media data. We develop guidelines to conduct a controlled annotation study with social science students and find that suggestions from a model trained on a small, expert-annotated dataset already lead to a substantial improvement - in terms of inter-annotator agreement(+.14 Fleiss' $κ$) and annotation quality - compared to students that do not receive any label suggestions. We further find that label suggestion…
University of Agriculture, Peshawar（白沙瓦农业大学）；CUSIT（城市科学信息技术大学）
Convincing a customer is always considered as a challenging task in every business. But when it comes to online business, this task becomes even more difficult. Online retailers try everything possible to gain the trust of the customer. One of the solutions is to provide an area for existing users to leave their comments. This service can effectively develop the trust of the customer however normally the customer comments about the product in their native language using Roman script. If there are hundreds of comments this makes difficulty even for the native customers to make a buying decision…
Software review text fragments have considerably valuable information about users experience. It includes a huge set of properties including the software quality. Opinion mining or sentiment analysis is concerned with analyzing textual user judgments. The application of sentiment analysis on software reviews can find a quantitative value that represents software quality. Although many software quality methods are proposed they are considered difficult to customize and many of them are limited. This article investigates the application of opinion mining as an approach to extract software qualit…
Bhagwan Parshuram Institute of Technology（巴格万·帕舒拉姆技术学院）
Opinion Mining and Sentiment Analysis is a process of identifying opinions in large unstructured/structured data and then analysing polarity of those opinions. Opinion mining and sentiment analysis have found vast application in analysing online ratings, analysing product based reviews, e-governance, and managing hostile content over the internet. This paper proposes an algorithm to implement aspect level sentiment analysis. The algorithm takes input from the remarks submitted by various teachers of a student. An aspect tree is formed which has various levels and weights are assigned to each b…
Reproducing experiments is an important instrument to validate previous work and build upon existing approaches. It has been tackled numerous times in different areas of science. In this paper, we introduce an empirical replicability study of three well-known algorithms for syntactic centric aspect-based opinion mining. We show that reproducing results continues to be a difficult endeavor, mainly due to the lack of details regarding preprocessing and parameter setting, as well as due to the absence of available implementations that clarify these details. We consider these are important threats…
School of Information and Communication Engineering, Hainan University（海南大学信息与通信工程学院）；School of Computer Science and Cyberspace Security, Hainan University（海南大学计算机与网络空间安全学院）；University of Chinese Academy of Sciences（中国科学院大学）；National University of Defense Technology（国防科技大学）；Department of Mathematics and Computer Science, Northeastern State University（东北州立大学数学与计算机科学系）
With the spread and development of new epidemics, it is of great reference value to identify the changing trends of epidemics in public emotions. We designed and implemented the COVID-19 public opinion monitoring system based on time series thermal new word mining. A new word structure discovery scheme based on the timing explosion of network topics and a Chinese sentiment analysis method for the COVID-19 public opinion environment is proposed. Establish a "Scrapy-Redis-Bloomfilter" distributed crawler framework to collect data. The system can judge the positive and negative emotions of the re…
In this paper, we introduce a set of opinion annotations for the POM movie review dataset, composed of 1000 videos. The annotation campaign is motivated by the development of a hierarchical opinion prediction framework allowing one to predict the different components of the opinions (e.g. polarity and aspect) and to identify the corresponding textual spans. The resulting annotations have been gathered at two granularity levels: a coarse one (opinionated span) and a finer one (span of opinion components). We introduce specific categories in order to make the annotation of opinions easier for mo…
Video reviews are the natural evolution of written product reviews. In this paper we target this phenomenon and introduce the first dataset created from closed captions of YouTube product review videos as well as a new attention-RNN model for aspect extraction and joint aspect extraction and sentiment classification. Our model provides state-of-the-art performance on aspect extraction without requiring the usage of hand-crafted features on the SemEval ABSA corpus, while it outperforms the baseline on the joint task. In our dataset, the attention-RNN model outperforms the baseline for both task…
Laboratorios de Investigación en Inteligencia Artificial y Computación de Alto Desempeño, Analista（Analista人工智能与高性能计算研究实验室）；Fundación Universitaria Konrad Lorenz（康拉德·洛伦兹大学基金会）
Students' perception of classes measured through their opinions on teaching surveys allows to identify deficiencies and problems, both in the environment and in the learning methodologies. The purpose of this paper is to study, through sentiment analysis using natural language processing (NLP) and machine learning (ML) techniques, those opinions in order to identify topics that are relevant for students, as well as predicting the associated sentiment via polarity analysis. As a result, it is implemented, trained and tested two algorithms to predict the associated sentiment as well as the relev…
An increase in the use of smartphones has laid to the use of the internet and social media platforms. The most commonly used social media platforms are Twitter, Facebook, WhatsApp and Instagram. People are sharing their personal experiences, reviews, feedbacks on the web. The information which is available on the web is unstructured and enormous. Hence, there is a huge scope of research on understanding the sentiment of the data available on the web. Sentiment Analysis (SA) can be carried out on the reviews, feedbacks, discussions available on the web. There has been extensive research carried…
pysentimiento: A Python Toolkit for Opinion Mining and Social NLP tasks
Instituto de Ciencias de la Computación, CONICET, Universidad de Buenos Aires（布宜诺斯艾利斯大学 CONICET 计算机科学研究所）；Facultad de Astronomía, Matemática y Física, Universidad Nacional de Córdoba（科尔多瓦国立大学天文、数学与物理学院）；IIIA-CSIC（西班牙国家研究委员会人工智能研究所）
Nanjing University of Science and Technology（南京理工大学）；Alibaba Research Center for Complex Sciences, Hangzhou Normal University（杭州师范大学阿里巴巴复杂科学研究中心）；Hangzhou Normal University（杭州师范大学）；Jiangsu Key Laboratory of Data Engineering and Knowledge Service, Nanjing University（南京大学江苏省数据工程与知识服务重点实验室）；Nanjing University（南京大学）
With the development of e-commerce, many products are now being sold worldwide, and manufacturers are eager to obtain a better understanding of customer behavior in various regions. To achieve this goal, most previous efforts have focused mainly on questionnaires, which are time-consuming and costly. The tremendous volume of product reviews on e-commerce websites has seen a new trend emerge, whereby manufacturers attempt to understand user preferences by analyzing online reviews. Following this trend, this paper addresses the problem of studying customer behavior by exploiting recently develop…
Accenture（埃森哲）；National University of Singapore（新加坡国立大学）；Indian Institute of Technology Kharagpur（印度理工学院卡拉格普尔分校）；Indian Institute of Science（印度科学研究所）；Nanyang Technological University（南洋理工大学）
With the multitude of companies and organizations abound today, ranking them and choosing one out of the many is a difficult and cumbersome task. Although there are many available metrics that rank companies, there is an inherent need for a generalized metric that takes into account the different aspects that constitute employee opinions of the companies. In this work, we aim to overcome the aforementioned problem by generating aspect-sentiment based embedding for the companies by looking into reliable employee reviews of them. We created a comprehensive dataset of company reviews from the fam…
Nowadays peoples are actively involved in giving comments and reviews on social networking websites and other websites like shopping websites, news websites etc. large number of people everyday share their opinion on the web, results is a large number of user data is collected .users also find it trivial task to read all the reviews and then reached into the decision. It would be better if these reviews are classified into some category so that the user finds it easier to read. Opinion Mining or Sentiment Analysis is a natural language processing task that mines information from various text f…
CITEC Bielefeld University（比勒费尔德大学CITEC）；Semalytix（Semalytix公司）；Online Akademie（在线学院）；IMS Uni Stuttgart（斯图加特大学IMS）
The popularity of distance education programs is increasing at a fast pace. En par with this development, online communication in fora, social media and reviewing platforms between students is increasing as well. Exploiting this information to support fellow students or institutions requires to extract the relevant opinions in order to automatically generate reports providing an overview of pros and cons of different distance education programs. We report on an experiment involving distance education experts with the goal to develop a dataset of reviews annotated with relevant categories and a…
The University of Alabama at Birmingham（阿拉巴马大学伯明翰分校）
The global world is crossing a pandemic situation where this is a catastrophic outbreak of Respiratory Syndrome recognized as COVID-19. This is a global threat all over the 212 countries that people every day meet with mighty situations. On the contrary, thousands of infected people live rich in mountains. Mental health is also affected by this worldwide coronavirus situation. Due to this situation online sources made a communicative place that common people shares their opinion in any agenda. Such as affected news related positive and negative, financial issues, country and family crisis, lac…
University of Southern California（南加州大学）；Caltech（加州理工学院）
Sentiment analysis is one of the fastest spreading research areas in computer science, making it challenging to keep track of all the activities in the area. We present a customer feedback reviews on product, where we utilize opinion mining, text mining and sentiments, which has affected the surrounded world by changing their opinion on a specific product. Data used in this study are online product reviews collected from Amazon.com. We performed a comparative sentiment analysis of retrieved reviews. This research paper provides you with sentimental analysis of various smart phone opinions on s…
