本文提出的工作重点是企业知识管理系统的改进。对于这种系统的实施,公司部署可以小的收益的重要手段.事实上,管理服务往往注意到与他们实际期望相比非常有限的使用。我们提出了一个五步重新设计的方法,考虑到不同的因素,以增加这些系统的使用。我们使用为Soci{é}t{é} du Canal de Provence(SCP)员工实施的知识共享平台作为例子。该系统已投入生产,但偶尔使用。我们描述的原因,这种有限的使用,我们提出了一个设计方法,适应上下文。促进系统的有效使用,我们的方法进行了实验和评估,在SCP工作的用户面板。
英文摘要:
The work presented in this paper focuses on the improvement of corporate knowledge management systems. For the implementation of such systems, companies deploy can important means for small gains. Indeed, management services often notice very limited use compared to what they actually expect. We present a five-step redesigning approach which takes into account different factors to increase the use of these systems. We use as an example the knowledge sharing platform implemented for the employees of Soci{é}t{é} du Canal de Provence (SCP). This system was taken into production but very occasionally used. We describe the reasons for this limited use and we propose a design methodology adapted to the context. Promoting the effective use of the system, our approach has been experimented and evaluated with a panel of users working at SCP.
XAI Evaluation Cards: A Practical Method for Designing Human-Centred XAI Evaluations
imec-SMIT, Vrije Universiteit Brussel(imec-SMIT,布鲁塞尔自由大学);KU Leuven(荷语鲁汶大学);Augment, imec research group at KU Leuven(荷语鲁汶大学imec研究组Augment);Computer Science Department, Pontificia Universidad Católica de Chile(智利天主教 Pontificia Universidad Católica de Chile 计算机科学系)
Integrating Feature Understandability into Feature Selection for Human-Centred Tabular Explanations
School of Computer Science and Information Technology, University College Cork(科克大学计算机科学与信息技术学院);Centre for Research Training in Artificial Intelligence, University College Cork(科克大学人工智能研究培训中心);Department of Methodology and Statistics, Tilburg University(蒂尔堡大学方法论与统计系);Insight Centre for Data Analytics, University College Cork(科克大学Insight数据分析中心)
Design Guidelines for the User-Centred Collaborative Citizen Science Platforms
在线公民科学平台是社会技术系统的很好例子,在这个系统中,科学家和公众(志愿者)之间发生了技术支持的互动。公民科学平台通常主办多个公民科学项目,并允许志愿者选择参与的项目。最近在该领域的工作表明,公民科学项目的参与、学习和创造力之间存在积极的反馈循环,这是科学家和志愿者的激励因素之一。这强调了创建成功的公民科学平台的重要性,这些平台支持这一反馈过程,并通过知识共享和多元化参与来增强学习和创造力。在本文中,我们讨论了科学家和志愿者的动机和参与如何影响公民科学平台的设计。我们提出我们的总结作为设计这些平台作为用户启发的社会技术系统的指导方针。我们还介绍了流行的公民科学平台上的案例研究,包括我们自己的CitizenGrid平台,作为CCL欧盟项目的一部分开发,以及Zooniverse,World Community Grid,CrowdCrafting和EpiCollect+,以了解这些平台如何密切遵循我们提出的指导方针,以及如何进一步改进这些平台,以融入集体知识共享所带来的创造力。
Conversational Agents in Behavioral Sleep Medicine: Designing Self-Report and Analytics Tools
The Johns Hopkins University(约翰斯·霍普金斯大学);Department of Psychiatry and Behavioral Sciences, Johns Hopkins University School of Medicine(约翰斯·霍普金斯大学医学院精神病学与行为科学系)
Integrating Causal Machine Learning into Clinical Decision Support Systems: Insights from Literature and Practice
University of Bayreuth and Fraunhofer FIT(拜罗伊特大学和弗劳恩霍夫 FIT 研究所);Technical University of Munich(慕尼黑技术大学);Wharton School, University of Pennsylvania(宾夕法尼亚大学沃顿商学院)
Towards User-Centred Design of AI-Assisted Decision-Making in Law Enforcement
Imperial College London(帝国理工学院伦敦分校);University of Bath(巴斯大学);University of Oxford(牛津大学);Aston University(阿斯顿大学);University of Edinburgh(爱丁堡大学);University of Birmingham(伯明翰大学)
本文通过执法机构的定性研究,识别现有决策实践的局限与用户需求,提出 AI 辅助系统需具备高效数据处理、可扩展性、准确性、可解释性、可信性和适应性,并强调人类审查验证与持续监督在动态执法环境中不可替代,系统难以实现完全自动化。
From Framework to Practice: Designing a Real-World Telehealth Application for Palliative Care
Monash University(莫纳什大学);Monash Health(莫纳什健康);University of Melbourne(墨尔本大学);Digital Health Cooperative Research Centre (DHCRC)(数字健康合作研究中心);Department of Health, Victoria(维多利亚州卫生部)
RECOVER: Designing a Large Language Model-based Remote Patient Monitoring System for Postoperative Gastrointestinal Cancer Care
University of California, Irvine(加州大学尔湾分校);Northeastern University(东北大学);Johns Hopkins University(约翰霍普金斯大学);New York University(纽约大学);MedStar Health Research Institute(梅斯塔健康研究院);Creighton University(克里普顿大学);Georgetown University(乔治城大学)