当人类不被视为选项时：影响老年人在何时选择对话AI寻求情感支持的情境因素
When Humans Don't Feel Like an Option: Contextual Factors That Shape When Older Adults Turn to Conversational AI for Emotional Support
AI总结：
本研究探讨老年人在何种情境下选择对话AI寻求情感支持，识别出时间不可用性、关系负担和自我呈现等关键因素，为情境敏感的AI设计提供依据。
摘要：
老年人越来越倾向于使用对话AI来表达情感。尽管之前的研究所探讨了对AI陪伴的一般态度，但关于老年人在何时以及为什么选择AI而非亲密他人寻求情感支持的具体时刻却知之甚少。本研究通过分析18名老年人的访谈，识别出三个情境因素：人类联系的时间不可用性、与负担和评价相关的关系考虑，以及与尊严和面子保存相关的自我呈现问题。我们的发现揭示了年龄相关的独立性、尊严和有价值的自我呈现需求如何塑造这些日常决定。本研究将关注从一般性的AI使用模式转向日常生活中情感支持互动出现的具体情境。通过突出这些情境动态，我们为情境敏感的负责任AI设计和未来关于晚年情感支持寻求的研究提供了实证基础。
英文摘要：
Older adults are increasingly turning to conversational AI for emotional expression. While prior research has examined general attitudes toward AI companionship, little is known about the specific moments when and why older adults choose AI over close others for emotional support. This study addresses this gap by examining the moment-level conditions that shape these decisions in everyday life. Drawing on interviews with 18 older adults, we identify three contextual factors: temporal unavailability of human contacts, relational considerations around burden and evaluation, and self-presentation concerns tied to dignity and face-saving. Our findings reveal how age-related needs for independence, dignity, and valued self-presentation shape these everyday decisions. This work shifts attention from general patterns of AI use to the moment-level circumstances in which emotionally supportive engagement emerges. By foregrounding these situated dynamics, we provide an empirical foundation for context-sensitive responsible AI design and future research on emotional support-seeking in later life.
机构、总结、中文摘要均由AI分析而来，可能存在错误，请以论文正文为准。
