Outsourcing in Global Software Development: Effects of Temporal Location and Methodologies
University of Oxford Saïd Business School（牛津大学赛德商学院）
Mark Looi, Marc Szepan
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Published in International Journal of Business and Social Science International Journal of Business and Social Science, Vol. 12, No. 3; March 2021, DOI: 10.30845/ijbss.v12n3p3
发表信息：
International Journal of Business and Social Science International Journal of Business and Social Science, Vol. 12, No. 3; March 2021
Developing software globally using outsourced resources has become a common practice, with project teams often distributed in different time zones. In this study, we focus on customers that contract software development to vendors in temporally nearshore or far offshore locations. We conducted a survey to determine the effect of temporal distance on overall success, costs, project management effort, schedule, quality, communication problems, and other outcomes of interest to managers. In the survey of 80 customers and interviews with 6 of them, we also investigated the effect of software development methodology on the same outcomes. The results show that nearshore development is advantageous for overall success, quality, reduced PM effort, maintaining schedule, higher quality, and engendering fewer communication problems. Development methodology appears to only influence higher costs. We assess our findings in the context of prior GSE research and provide practical advice for customers of outsourced global software development, chief of which is to favor nearshore for communication-intensive or Agile projects.
Software startups are becoming increasingly popular in software industry as well as other sectors of economy. Startups that lack necessary competences often seek for external resources from outsourcing partners. Little is known how this outsourcing relationship works and whether it makes sense to outsource the technical competence to an external party. This is among the first investigations on the outsourcing relationships in software startups. By conducting exploratory case studies at six startups, we found a mixed experience with outsourcing. The experimental nature of an early product devel…
Universiti Malaysia Terengganu（马来西亚登嘉楼大学）；The University of Lahore（拉合尔大学）；Bahria University（巴里亚大学）
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