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arXiv 2507.10580cs.CLcs.AIcs.CYcs.HC

面向心理健康支持的离线移动对话代理:通过情感对话和心理文本学习并以学生为中心评估

An Offline Mobile Conversational Agent for Mental Health Support: Learning from Emotional Dialogues and Psychological Texts with Student-Centered Evaluation

Department of Electrical Engineering and Computer Science, Indian Institute of Science Education and Research Bhopal(电子工程与计算机科学系,比哈尔印度科学教育与研究中心)

Vimaleswar A, Prabhu Nandan Sahu, Nilesh Kumar Sahu, Haroon R. Lone

AI总结:

本文提出EmoSApp,一个离线智能手机应用,利用定制知识数据集训练的语言模型,提供心理健康支持,并通过学生和专业人员的定性评估及多项基准测试验证其在低资源环境下的有效性。

摘要:

心理健康在个人整体福祉中起着至关重要的作用。近年来,数字平台越来越多地被用来扩展心理健康和情感支持。然而,用户可及性、互联网连接性和数据隐私问题仍然存在,这凸显了对离线、基于智能手机的解决方案的需求。为了解决这些挑战,我们提出了EmoSApp(情感支持应用):一个完全离线、基于智能手机的对话应用,旨在提供心理健康和情感支持。EmoSApp利用语言模型,特别是LLaMA-3.2-1B-Instruct,该模型在定制整理的“知识数据集”上进行了微调和量化,该数据集包含14,582个心理健康问答对以及多轮对话数据,使该模型具备强大的领域专业知识,并能够在资源受限的智能手机上实现完全设备端推断。通过与学生和心理健康专业人员的定性评估,我们证明了EmoSApp能够产生连贯且富有同理心的回应,为用户的心理健康问题提供相关建议,并保持互动对话。此外,对九个常识和推理基准测试以及两个特定心理健康数据集的定量评估,证明了EmoSApp在低资源环境下的有效性。通过优先考虑设备端部署和专门的领域适应,EmoSApp为未来便携式、安全且高度定制化的AI驱动心理健康支持创新提供了蓝图。

英文摘要:

Mental health plays a crucial role in the overall well-being of an individual. In recent years, digital platforms have increasingly been used to expand mental health and emotional support. However, there are persistent challenges related to limited user accessibility, internet connectivity, and data privacy, which highlight the need for an offline, smartphone-based solutions. To address these challenges, we propose EmoSApp (Emotional Support App): an entirely offline, smartphone-based conversational app designed to provide mental health and emotional support. EmoSApp leverages a language model, specifically the LLaMA-3.2-1B-Instruct, which is fine-tuned and quantized on a custom-curated ``Knowledge Dataset'' comprising 14,582 mental health QA pairs along with multi-turn conversational data, enabling robust domain expertise and fully on-device inference on resource-constrained smartphones. Through qualitative evaluation with students and mental health professionals, we demonstrate that EmoSApp has the ability to respond coherently and empathetically, provide relevant suggestions to user's mental health problems, and maintain interactive dialogue. Additionally, quantitative evaluations on nine commonsense and reasoning benchmarks, along with two mental health specific datasets, demonstrate EmoSApp's effectiveness in low-resource settings. By prioritizing on-device deployment and specialized domain-specific adaptation, EmoSApp serves as a blueprint for future innovations in portable, secure, and highly tailored AI-driven mental health support.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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