arXiv 2308.151922023-08-29cs.AIcs.CL

利用大语言模型增强心理咨询：面向非专业人士的多方面决策支持系统

Enhancing Psychological Counseling with Large Language Model: A Multifaceted Decision-Support System for Non-Professionals

Sorbonne Université（索邦大学）；Institut du Cerveau - Paris Brain Institute - ICM（巴黎脑科学院）；CNRS（法国国家科学研究中心）；Inria（法国国家信息与自动化研究所）；Inserm（法国国家健康与医学研究院）；AP-HP（巴黎公立医院集团）；Hôpital de la Pitié Salpêtrière（萨尔佩特里埃医院）；Beijing University of Technology（北京工业大学）；Wuhan University（武汉大学）；Wuhan Mental Health Center（武汉市精神卫生中心）；Wuhan Hospital for Psychotherapy（武汉市心理医院）

Guanghui Fu, Qing Zhao, Jianqiang Li, Dan Luo, Changwei Song, Wei Zhai, Shuo Liu, Fan Wang, Yan Wang, Lijuan Cheng, Juan Zhang, Bing Xiang Yang

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AI总结：

针对社交媒体用户心理问题，提出基于大语言模型的决策支持系统，辅助非专业人士提供心理咨询，经十位专家五维度评估，能准确分析问题并给出专业建议，验证了大语言模型在心理学领域的应用价值。

摘要：

在当代社交媒体环境中，大量用户表达负面情绪，其中一些表现为强烈的自杀意图。这种情况凸显了对经过训练的心理咨询师的深切需求，他们能够实施有效的心理干预。然而，培养这些专业人员往往是一项紧迫但耗时的任务。因此，动员非专业人士或志愿者以这一身份参与成为一个紧迫的问题。利用人工智能的能力，特别是大语言模型的最新进展，为这一挑战提供了可行的解决方案。本文介绍了一种基于大语言模型构建的新模型，旨在全面协助非专业人士对在线用户话语进行心理干预。该框架使得以有意义的方式利用非专业咨询师的力量成为可能。我们进行了一项综合研究，邀请了十位不同专业水平的心理咨询师参与，从五个关键维度评估系统。研究结果证实，我们的系统能够相对准确地分析患者的问题，并提供专业级别的策略建议，从而增强对非专业人士的支持。这项研究有力地验证了大语言模型在心理学领域的应用，并为基于社区的心理健康支持的新范式奠定了基础。

英文摘要：

In the contemporary landscape of social media, an alarming number of users express negative emotions, some of which manifest as strong suicidal intentions. This situation underscores a profound need for trained psychological counselors who can enact effective mental interventions. However, the development of these professionals is often an imperative but time-consuming task. Consequently, the mobilization of non-professionals or volunteers in this capacity emerges as a pressing concern. Leveraging the capabilities of artificial intelligence, and in particular, the recent advances in large language models, offers a viable solution to this challenge. This paper introduces a novel model constructed on the foundation of large language models to fully assist non-professionals in providing psychological interventions on online user discourses. This framework makes it plausible to harness the power of non-professional counselors in a meaningful way. A comprehensive study was conducted involving ten professional psychological counselors of varying expertise, evaluating the system across five critical dimensions. The findings affirm that our system is capable of analyzing patients' issues with relative accuracy and proffering professional-level strategies recommendations, thereby enhancing support for non-professionals. This research serves as a compelling validation of the application of large language models in the field of psychology and lays the groundwork for a new paradigm of community-based mental health support.

机构、总结、中文摘要均由AI分析而来，可能存在错误，请以论文正文为准。