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arXiv 2411.05653cs.HCcs.AI

人格和对话任务对LLM控制的具身对话智能体社交互动的影响

The influence of persona and conversational task on social interactions with a LLM-controlled embodied conversational agent

University of Regensburg(雷根斯堡大学)

Leon O. H. Kroczek, Alexander May, Selina Hettenkofer, Andreas Ruider, Bernd Ludwig, Andreas Mühlberger

AI总结:

本研究通过虚拟现实实验,发现LLM控制的具身智能体的外向人格能提升用户的社会评价、情绪体验和参与度,且LLM帮助能增强用户信心。

摘要:

大型语言模型(LLMs)在对话任务中展现了卓越的能力。将LLM具身化为虚拟人,使用户能够在虚拟现实中进行面对面的社交互动。然而,在与LLM控制的智能体进行社交互动时,与人和任务相关的因素的影响仍不清楚。在本研究中,四十六名参与者与一个虚拟智能体互动,该智能体的人格被操纵为外向或内向,并执行三种不同的对话任务(闲聊、知识测试、说服)。通过评分评估了社会评价、情绪体验和真实感。通过量化参与者的词语和对话轮次来测量互动参与度。最后,我们测量了参与者在知识测试期间向智能体寻求帮助的意愿。我们的研究结果表明,与内向智能体相比,外向智能体被更积极地评价,引发了更愉快的体验和更高的参与度,并被评估为更真实。尽管人格不影响寻求帮助的倾向,但参与者在获得LLM帮助时通常对答案更有信心。因此,LLM控制的具身虚拟智能体的人格特质变化会影响虚拟互动中的社会情绪加工和行为。具身虚拟智能体允许在虚拟环境中呈现自然的社会遭遇。

英文摘要:

Large Language Models (LLMs) have demonstrated remarkable capabilities in conversational tasks. Embodying an LLM as a virtual human allows users to engage in face-to-face social interactions in Virtual Reality. However, the influence of person- and task-related factors in social interactions with LLM-controlled agents remains unclear. In this study, forty-six participants interacted with a virtual agent whose persona was manipulated as extravert or introvert in three different conversational tasks (small talk, knowledge test, convincing). Social-evaluation, emotional experience, and realism were assessed using ratings. Interactive engagement was measured by quantifying participants' words and conversational turns. Finally, we measured participants' willingness to ask the agent for help during the knowledge test. Our findings show that the extraverted agent was more positively evaluated, elicited a more pleasant experience and greater engagement, and was assessed as more realistic compared to the introverted agent. Whereas persona did not affect the tendency to ask for help, participants were generally more confident in the answer when they had help of the LLM. Variation of personality traits of LLM-controlled embodied virtual agents, therefore, affects social-emotional processing and behavior in virtual interactions. Embodied virtual agents allow the presentation of naturalistic social encounters in a virtual environment.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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