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arXiv 2409.05019cs.SE
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统一的外部利益相关者参与和需求策略

Unified External Stakeholder Engagement and Requirements Strategy

Ahmed Abdulaziz Alnhari, Rizwan Qureshi

AI总结:

提出覆盖项目全生命周期的利益相关者识别、分类、沟通与反馈框架,以减少沟通失败、项目延误与风险,并经IT专业人员调查验证。

摘要:

了解利益相关者需求对项目成功至关重要,因为利益相关者的重要性在不同项目中有所不同。本研究提出了一个在整个项目生命周期中尽早识别利益相关者并持续参与的框架。该框架解决了导致项目延误和取消的利益相关者沟通中常见的组织失败问题。通过根据影响力和利益对利益相关者进行分类、建立明确的沟通渠道以及实施定期反馈循环,该框架确保了利益相关者的有效参与。这种方法允许进行必要的项目调整并建立长期关系,这一点已通过对IT专业人员的调查得到验证。在所有阶段战略性地让利益相关者参与可最大限度地减少误解和项目风险,有助于改善项目管理和生命周期成果。

英文摘要:

Understanding stakeholder needs is essential for project success, as stakeholder importance varies across projects. This study proposes a framework for early stakeholder identification and continuous engagement throughout the project lifecycle. The framework addresses common organizational failures in stakeholder communication that lead to project delays and cancellations. By classifying stakeholders by influence and interest, establishing clear communication channels, and implementing regular feedback loops, the framework ensures effective stakeholder involvement. This approach allows for necessary project adjustments and builds long-term relationships, validated by a survey of IT professionals. Engaging stakeholders strategically at all stages minimizes misunderstandings and project risks, contributing to better project management and lifecycle outcomes.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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