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代理利益相关者方法用于包容性导航的需求工程

A Proxy Stakeholder Approach to Requirements Engineering for Inclusive Navigation

Monash University(蒙纳士大学);Deakin University(迪肯大学);RMIT University(皇家墨尔本理工大学)

Wei Wang, Anuradha Madugalla, John Grundy, Paul McIntosh, Charmine E. J. Härtel

AI总结:

本文提出代理利益相关者方法,用于设计更包容的导航技术,以满足认知障碍者的需求。

摘要:

导航,即能够导航周围环境的能力,对于独立生活至关重要,需要复杂的认知能力、环境意识和技术来成功管理。认知障碍者(IwCI)在学习和导航环境方面常常面临重大挑战。尽管其重要性,主流导航技术很少考虑他们的多样化需求。本研究将寻找地点的过程重新定义为一个社会分布的任务,并强调代理利益相关者的作用,他们在导航过程中代表或与IwCI协调行动。采用以定性为主的方法混合方法,包括一项国际调查和一个三阶段访谈研究,我们考察了代理利益相关者在支持日常导航时所采用的真实世界策略。研究结果被综合成一组基于实证的设 计建议,强调可定制性、协作使用和对基于日常导航的支持。我们的发现突显了关键挑战和适应性实践,这些被综合成设计建议,优先考虑可定制性、基于日常的导航和多用户协调。通过将代理利益相关者概念引入软件工程文献,我们提出了一种更具包容性的需求获取方法,并为设计更好的认知支持导航技术提供了实用指导。

英文摘要:

Wayfinding, or the ability to navigate one's surroundings, is crucial for independent living and requires a complex combination of cognitive abilities, environmental awareness, and technology to manage this successfully. Individuals with cognitive impairment (IwCI) often face significant challenges in learning and navigating their environment. Despite its importance, mainstream navigation technologies are rarely designed with their diverse needs in mind. This study reframes the search for places as a socially distributed task and emphasizes the role of proxy stakeholders, who act on behalf or in coordination with IwCI during navigation. Using a qualitatively led mixed-methods approach, which includes an international survey and a three-stage interview study, we examine the real-world strategies that proxy stakeholders employ to support daily navigation. The findings are synthesized into a set of empirically grounded design recommendations that emphasize customisability, collaborative use, and support for routine-based navigation. Our findings highlight key challenges and adaptive practices, which are synthesized into design recommendations that prioritize customisability, routine-based navigation, and multi-user coordination. By introducing the proxy stakeholder concept into the software engineering literature, we propose a more inclusive approach to requirements elicitation and offer practical guidance for designing navigation technologies that better reflect the complex realities of cognitive support.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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