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arXiv 2405.00519cs.HC
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对在线信息评估实践、挑战与启发式的社会性与协作性理解的设计启示

Design Implications for a Social and Collaborative Understanding of online Information Assessment Practices, Challenges and Heuristics

Vasilis Vlachokyriakos, Ian G. Johnson, Robert Anderson, Caroline Claisse, Viana Zhang, Pamela Briggs

AI总结:

本文通过数字日记与访谈研究年轻人评估在线信息的社会性实践,揭示其忽视、回避和参与信息的动机及与算法的协作关系,并提出优先幸福感的设计启示。

摘要:

社交媒体平台(如TikTok)的更广泛普及,加上生成式人工智能(GAI)技术的最新发展,对许多人自信地评估在线信息的真实性和含义的能力产生了变革性影响。在本文中,基于近期揭示年轻人如何以社会性方式评估在线信息的相关工作,我们探索了年轻人在评估在线信息时所涉及的决策实践、挑战和启发式。为此,我们设计并进行了一项新颖的数字日记研究,随后对年轻人进行了数据知情访谈。我们的研究发现揭示了年轻人的信息实践,包括忽视、回避和参与在线信息的社会与情感动机,以及这些方式如何与作为智能体的算法之间的协作安排相互交织。在讨论中,我们将这些发现与关于信息感知力的研究进行密切对话,并对嵌入社会世界中的年轻人信息感知力实践贡献了丰富的见解。最后,我们揭示了这些实践如何倾向于优先考虑幸福感,而非便利性或其他通常关联的满足性启发式。

英文摘要:

The broader adoption of social media platforms (e.g., TikTok), combined with recent developments in Generative AI (GAI) technologies has had a transformative effect on many peoples' ability to confidently assess the veracity and meaning of information online. In this paper, building on recent related work that surfaced the social ways that young people evaluate information online, we explore the decision-making practices, challenges and heuristics involved in young adults' assessments of information online. To do so, we designed and conducted a novel digital diary study, followed by data-informed interviews with young adults. Our findings uncover the information practices of young adults including the social and emotional motivations for ignoring, avoiding, and engaging with online information and the ways this is entangled with collaborative arrangements with algorithms as agents. In our discussion we bring these findings in close dialogue with work on information sensibility and contribute rich insights into young peoples' information sensibility practices embedded within social worlds. Finally, we surface how such practices are attuned to prioritise wellbeing over convenience or other commonly associated sufficing heuristics.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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