The rapid advancement of social media enables us to analyze user opinions. In recent times, sentiment analysis has shown a prominent research gap in understanding human sentiment based on the content shared on social media. Although sentiment analysis for commonly spoken languages has advanced significantly, low-resource languages like Arabic continue to get little research due to resource limitations. In this study, we explore sentiment analysis on tweet texts from SemEval-17 and the Arabic Sentiment Tweet dataset. Moreover, We investigated four pretrained language models and proposed two ensemble language models. Our findings include monolingual models exhibiting superior performance and ensemble models outperforming the baseline while the majority voting ensemble outperforms the English language.
Insight Centre for Data Analytics（数据洞察中心）；National University of Ireland, Galway（爱尔兰国立大学戈尔韦分校）；Aylien Ltd.（Aylien有限公司）
This paper describes our deep learning-based approach to multilingual aspect-based sentiment analysis as part of SemEval 2016 Task 5. We use a convolutional neural network (CNN) for both aspect extraction and aspect-based sentiment analysis. We cast aspect extraction as a multi-label classification problem, outputting probabilities over aspects parameterized by a threshold. To determine the sentiment towards an aspect, we concatenate an aspect vector with every word embedding and apply a convolution over it. Our constrained system (unconstrained for English) achieves competitive results across…
Wrocław University of Science and Technology（弗罗茨瓦夫理工大学）；Brand24 AI（Brand24人工智能公司）
Models are increasing in size and complexity in the hunt for SOTA. But what if those 2\% increase in performance does not make a difference in a production use case? Maybe benefits from a smaller, faster model outweigh those slight performance gains. Also, equally good performance across languages in multilingual tasks is more important than SOTA results on a single one. We present the biggest, unified, multilingual collection of sentiment analysis datasets. We use these to assess 11 models and 80 high-quality sentiment datasets (out of 342 raw datasets collected) in 27 languages and included …
University of the Basque Country（巴斯克大学）；Universidade Federal de Goiás（戈亚斯联邦大学）；University of Amsterdam（阿姆斯特丹大学）
Hashtag segmentation, also known as hashtag decomposition, is a common step in preprocessing pipelines for social media datasets. It usually precedes tasks such as sentiment analysis and hate speech detection. For sentiment analysis in medium to low-resourced languages, previous research has demonstrated that a multilingual approach that resorts to machine translation can be competitive or superior to previous approaches to the task. We develop a zero-shot hashtag segmentation framework and demonstrate how it can be used to improve the accuracy of multilingual sentiment analysis pipelines. Our…
University of Helsinki（赫尔辛基大学）；École Normale Supérieure（巴黎高等师范学院）
We present a method for extracting a multilingual sentiment annotated dialog data set from Fallout New Vegas. The game developers have preannotated every line of dialog in the game in one of the 8 different sentiments: \textit{anger, disgust, fear, happy, neutral, pained, sad } and \textit{surprised}. The game has been translated into English, Spanish, German, French and Italian. We conduct experiments on multilingual, multilabel sentiment analysis on the extracted data set using multilingual BERT, XLMRoBERTa and language specific BERT models. In our experiments, multilingual BERT outperformed…
We introduce XED, a multilingual fine-grained emotion dataset. The dataset consists of human-annotated Finnish (25k) and English sentences (30k), as well as projected annotations for 30 additional languages, providing new resources for many low-resource languages. We use Plutchik's core emotions to annotate the dataset with the addition of neutral to create a multilabel multiclass dataset. The dataset is carefully evaluated using language-specific BERT models and SVMs to show that XED performs on par with other similar datasets and is therefore a useful tool for sentiment analysis and emotion …
Although previous research on Aspect-based Sentiment Analysis (ABSA) for Indonesian reviews in hotel domain has been conducted using CNN and XGBoost, its model did not generalize well in test data and high number of OOV words contributed to misclassification cases. Nowadays, most state-of-the-art results for wide array of NLP tasks are achieved by utilizing pretrained language representation. In this paper, we intend to incorporate one of the foremost language representation model, BERT, to perform ABSA in Indonesian reviews dataset. By combining multilingual BERT (m-BERT) with task transforma…
M-ABSA: A Multilingual Dataset for Aspect-Based Sentiment Analysis
Guangdong Provincial Key Laboratory of Quantum Engineering and Quantum Materials（广东省量子工程与量子材料重点实验室）；South China Normal University（华南师范大学）；LMU Munich（慕尼黑大学）；Munich Center for Machine Learning（慕尼黑机器学习中心）；Technical University of Munich（慕尼黑工业大学）；Renmin University of China（中国人民大学）；Brown University（布朗大学）；ShanghaiTech University（上海科技大学）；FAU Erlangen-Nuremberg（埃尔朗根-纽伦堡大学）
The surge of social media use brings huge demand of multilingual sentiment analysis (MSA) for unveiling cultural difference. So far, traditional methods resorted to machine translation---translating texts in other languages to English, and then adopt the methods once worked in English. However, this paradigm is conditioned by the quality of machine translation. In this paper, we propose a new deep learning paradigm to assimilate the differences between languages for MSA. We first pre-train monolingual word embeddings separately, then map word embeddings in different spaces into a shared embedd…
UCAS-IIE-NLP at SemEval-2023 Task 12: Enhancing Generalization of Multilingual BERT for Low-resource Sentiment Analysis
Institute of Information Engineering, Chinese Academy of Sciences（中国科学院信息工程研究所）；School of Cyber Security, University of Chinese Academy of Sciences（中国科学院大学网络空间安全学院）
The evolution of the Internet has increased the amount of information that is expressed by people on different platforms. This information can be product reviews, discussions on forums, or social media platforms. Accessibility of these opinions and peoples feelings open the door to opinion mining and sentiment analysis. As language and speech technologies become more advanced, many languages have been used and the best models have been obtained. However, due to linguistic diversity and lack of datasets, African languages have been left behind. In this study, by using the current state-of-the-a…
Ensembling Multilingual Transformers for Robust Sentiment Analysis of Tweets
Department of Computer Science, University of South Carolina, USA（南卡罗来纳大学计算机科学系）；Artificial Intelligence Institute, University of South Carolina, USA（南卡罗来纳大学人工智能研究所）；Department of Civil, Environmental, and Ocean Engineering, Stevens Institute of Technology, New Jersey, USA（史蒂文斯理工学院土木、环境与海洋工程系）；School of Computing, University of Nebraska–Lincoln, Lincoln, Nebraska, USA（内布拉斯加大学林肯分校计算机学院）；Department of Computer Science, Bowling Green State University, Bowling Green, Ohio, USA（伯灵顿州立大学计算机科学系）
With increasing globalization and immigration, various studies have estimated that about half of the world population is bilingual. Consequently, individuals concurrently use two or more languages or dialects in casual conversational settings. However, most research is natural language processing is focused on monolingual text. To further the work in code-switched sentiment analysis, we propose a multi-step natural language processing algorithm utilizing points of code-switching in mixed text and conduct sentiment analysis around those identified points. The proposed sentiment analysis algorit…
As natural language processing systems become more widespread, it is necessary to address fairness issues in their implementation and deployment to ensure that their negative impacts on society are understood and minimized. However, there is limited work that studies fairness using a multilingual and intersectional framework or on downstream tasks. In this paper, we introduce four multilingual Equity Evaluation Corpora, supplementary test sets designed to measure social biases, and a novel statistical framework for studying unisectional and intersectional social biases in natural language proc…
Tweets are specific text data when compared to general text. Although sentiment analysis over tweets has become very popular in the last decade for English, it is still difficult to find huge annotated corpora for non-English languages. The recent rise of the transformer models in Natural Language Processing allows to achieve unparalleled performances in many tasks, but these models need a consequent quantity of text to adapt to the tweet domain. We propose the use of a multilingual transformer model, that we pre-train over English tweets and apply data-augmentation using automatic translation…
An increase in the use of smartphones has laid to the use of the internet and social media platforms. The most commonly used social media platforms are Twitter, Facebook, WhatsApp and Instagram. People are sharing their personal experiences, reviews, feedbacks on the web. The information which is available on the web is unstructured and enormous. Hence, there is a huge scope of research on understanding the sentiment of the data available on the web. Sentiment Analysis (SA) can be carried out on the reviews, feedbacks, discussions available on the web. There has been extensive research carried…
CONACyT（墨西哥国家科学技术委员会）；INFOTEC（墨西哥信息技术研究与开发中心）；Centro de Investigación en Geografía y Geomática “Ing. Jorge L. Tamayo”, A.C.（豪尔赫·L·塔马约工程地理与测绘研究中心）；Universidad Michoacana de San Nicolás de Hidalgo（圣尼古拉斯·伊达尔戈米却肯大学）
Recently, sentiment analysis has received a lot of attention due to the interest in mining opinions of social media users. Sentiment analysis consists in determining the polarity of a given text, i.e., its degree of positiveness or negativeness. Traditionally, Sentiment Analysis algorithms have been tailored to a specific language given the complexity of having a number of lexical variations and errors introduced by the people generating content. In this contribution, our aim is to provide a simple to implement and easy to use multilingual framework, that can serve as a baseline for sentiment …
NLNDE at SemEval-2023 Task 12: Adaptive Pretraining and Source Language Selection for Low-Resource Multilingual Sentiment Analysis
Bosch Center for Artificial Intelligence（博世人工智能中心）；Center for Information and Language Processing (CIS), LMU Munich（慕尼黑大学语言信息处理中心）；Karlsruhe University of Applied Sciences（卡尔斯鲁厄应用科学大学）
LIAAD - INESC TEC；Faculty of Sciences-University of Porto（波尔图大学理学院）；Saarland University（萨尔大学）；Google Research（谷歌研究院）；Bayero University（巴耶罗大学）；Ahmadu Bello University（艾哈迈杜·贝罗大学）；Microsoft Research India（微软研究院印度）；Technical University of Munich（慕尼黑工业大学）；Clear Global；Kaduna state University（卡杜纳州立大学）
Sentiment analysis is one of the most widely studied applications in NLP, but most work focuses on languages with large amounts of data. We introduce the first large-scale human-annotated Twitter sentiment dataset for the four most widely spoken languages in Nigeria (Hausa, Igbo, Nigerian-Pidgin, and Yorùbá ) consisting of around 30,000 annotated tweets per language (and 14,000 for Nigerian-Pidgin), including a significant fraction of code-mixed tweets. We propose text collection, filtering, processing and labeling methods that enable us to create datasets for these low-resource languages. We …
INFOTEC Centro de Investigación e Innovación en Tecnologías de la Información y Comunicación（INFOTEC 信息与通信技术研究创新中心）；CentroGEO Centro de Investigación en Ciencias de Información Geoespacial（CentroGEO 地理空间信息科学研究中心）；CONACyT Consejo Nacional de Ciencia y Tecnología（CONACyT 国家科学技术委员会）
Sentiment analysis (SA) is a task related to understanding people's feelings in written text; the starting point would be to identify the polarity level (positive, neutral or negative) of a given text, moving on to identify emotions or whether a text is humorous or not. This task has been the subject of several research competitions in a number of languages, e.g., English, Spanish, and Arabic, among others. In this contribution, we propose an SA system, namely EvoMSA, that unifies our participating systems in various SA competitions, making it domain independent and multilingual by processing …
This paper describes our multi-view ensemble approach to SemEval-2017 Task 4 on Sentiment Analysis in Twitter, specifically, the Message Polarity Classification subtask for English (subtask A). Our system is a voting ensemble, where each base classifier is trained in a different feature space. The first space is a bag-of-words model and has a Linear SVM as base classifier. The second and third spaces are two different strategies of combining word embeddings to represent sentences and use a Linear SVM and a Logistic Regressor as base classifiers. The proposed system was ranked 18th out of 38 sy…
Sentiment analysis is a widely studied NLP task where the goal is to determine opinions, emotions, and evaluations of users towards a product, an entity or a service that they are reviewing. One of the biggest challenges for sentiment analysis is that it is highly language dependent. Word embeddings, sentiment lexicons, and even annotated data are language specific. Further, optimizing models for each language is very time consuming and labor intensive especially for recurrent neural network models. From a resource perspective, it is very challenging to collect data for different languages. In…
Moscow Institute of Physics and Technology（莫斯科物理技术学院）
The paper introduces methods of adaptation of multilingual masked language models for a specific language. Pre-trained bidirectional language models show state-of-the-art performance on a wide range of tasks including reading comprehension, natural language inference, and sentiment analysis. At the moment there are two alternative approaches to train such models: monolingual and multilingual. While language specific models show superior performance, multilingual models allow to perform a transfer from one language to another and solve tasks for different languages simultaneously. This work sho…
National University Of Ireland Galway（爱尔兰国立高威大学）；Trinity college Dublin（都柏林圣三一学院）；Eastern University（东方大学）
Social media has penetrated into multilingual societies, however most of them use English to be a preferred language for communication. So it looks natural for them to mix their cultural language with English during conversations resulting in abundance of multilingual data, call this code-mixed data, available in todays' world.Downstream NLP tasks using such data is challenging due to the semantic nature of it being spread across multiple languages.One such Natural Language Processing task is sentiment analysis, for this we use an auto-regressive XLNet model to perform sentiment analysis on co…
Pune Institute of Computer Technology（浦那计算机技术学院）；L3Cube Pune（浦那L3Cube）；Indian Institute of Technology Madras（印度理工学院马德拉斯分校）
Transformers are the most eminent architectures used for a vast range of Natural Language Processing tasks. These models are pre-trained over a large text corpus and are meant to serve state-of-the-art results over tasks like text classification. In this work, we conduct a comparative study between monolingual and multilingual BERT models. We focus on the Marathi language and evaluate the models on the datasets for hate speech detection, sentiment analysis and simple text classification in Marathi. We use standard multilingual models such as mBERT, indicBERT and xlm-RoBERTa and compare with Ma…
DimABSA: Building Multilingual and Multidomain Datasets for Dimensional Aspect-Based Sentiment Analysis
National Yang Ming Chiao Tung University；Yuan Ze University；Moscow State University；Skoltech；AIRI；Yunnan University；University of Cincinnati；University of Göttingen；Imperial College London；National Research Council Canada
We propose a language-agnostic way of automatically generating sets of semantically similar clusters of entities along with sets of "outlier" elements, which may then be used to perform an intrinsic evaluation of word embeddings in the outlier detection task. We used our methodology to create a gold-standard dataset, which we call WikiSem500, and evaluated multiple state-of-the-art embeddings. The results show a correlation between performance on this dataset and performance on sentiment analysis.
In today's interconnected and multilingual world, code-mixing of languages on social media is a common occurrence. While many Natural Language Processing (NLP) tasks like sentiment analysis are mature and well designed for monolingual text, techniques to apply these tasks to code-mixed text still warrant exploration. This paper describes our feature engineering approach to sentiment analysis in code-mixed social media text for SemEval-2020 Task 9: SentiMix. We tackle this problem by leveraging a set of hand-engineered lexical, sentiment, and metadata features to design a classifier that can di…
New York University（纽约大学）；University of California, Riverside（加州大学河滨分校）
With the popularity of social networks, and e-commerce websites, sentiment analysis has become a more active area of research in the past few years. On a high level, sentiment analysis tries to understand the public opinion about a specific product or topic, or trends from reviews or tweets. Sentiment analysis plays an important role in better understanding customer/user opinion, and also extracting social/political trends. There has been a lot of previous works for sentiment analysis, some based on hand-engineering relevant textual features, and others based on different neural network archit…
User reviews have an essential role in the success of the developed mobile apps. User reviews in the textual form are unstructured data, creating a very high complexity when processed for sentiment analysis. Previous approaches that have been used often ignore the context of reviews. In addition, the relatively small data makes the model overfitting. A new approach, BERT, has been introduced as a transfer learning model with a pre-trained model that has previously been trained to have a better context representation. This study examines the effectiveness of fine-tuning BERT for sentiment analy…
In multilingual societies like India, code-mixed social media texts comprise the majority of the Internet. Detecting the sentiment of the code-mixed user opinions plays a crucial role in understanding social, economic and political trends. In this paper, we propose an ensemble of character-trigrams based LSTM model and word-ngrams based Multinomial Naive Bayes (MNB) model to identify the sentiments of Hindi-English (Hi-En) code-mixed data. The ensemble model combines the strengths of rich sequential patterns from the LSTM model and polarity of keywords from the probabilistic ngram model to ide…
Products reviews are one of the major resources to determine the public sentiment. The existing literature on reviews sentiment analysis mainly utilizes supervised paradigm, which needs labeled data to be trained on and suffers from domain-dependency. This article addresses these issues by describes a completely automatic approach for sentiment analysis based on unsupervised ensemble learning. The method consists of two phases. The first phase is contextual analysis, which has five processes, namely (1) data preparation; (2) spelling correction; (3) intensifier handling; (4) negation handling …
National Institute of Technology（国家理工学院）；Samsung R and D Institute India（三星印度研发研究院）
Sentiment analysis is a domain of study that focuses on identifying and classifying the ideas expressed in the form of text into positive, negative and neutral polarities. Feature selection is a crucial process in machine learning. In this paper, we aim to study the performance of different feature selection techniques for sentiment analysis. Term Frequency Inverse Document Frequency (TF-IDF) is used as the feature extraction technique for creating feature vocabulary. Various Feature Selection (FS) techniques are experimented to select the best set of features from feature vocabulary. The sele…
Sentiment analysis for code-mixed social media text continues to be an under-explored area. This work adds two common approaches: fine-tuning large transformer models and sample efficient methods like ULMFiT. Prior work demonstrates the efficacy of classical ML methods for polarity detection. Fine-tuned general-purpose language representation models, such as those of the BERT family are benchmarked along with classical machine learning and ensemble methods. We show that NB-SVM beats RoBERTa by 6.2% (relative) F1. The best performing model is a majority-vote ensemble which achieves an F1 of 0.7…
Code-mixing is a phenomenon which arises mainly in multilingual societies. Multilingual people, who are well versed in their native languages and also English speakers, tend to code-mix using English-based phonetic typing and the insertion of anglicisms in their main language. This linguistic phenomenon poses a great challenge to conventional NLP domains such as Sentiment Analysis, Machine Translation, and Text Summarization, to name a few. In this work, we focus on working out a plausible solution to the domain of Code-Mixed Sentiment Analysis. This work was done as participation in the SemEv…
Indian Institute of Technology Patna（印度理工学院巴特那分校）；Kyoto University（京都大学）
In this paper, through multi-task ensemble framework we address three problems of emotion and sentiment analysis i.e. "emotion classification & intensity", "valence, arousal & dominance for emotion" and "valence & arousal} for sentiment". The underlying problems cover two granularities (i.e. coarse-grained and fine-grained) and a diverse range of domains (i.e. tweets, Facebook posts, news headlines, blogs, letters etc.). The ensemble model aims to leverage the learned representations of three deep learning models (i.e. CNN, LSTM and GRU) and a hand-crafted feature representation for the predic…
Courant Institute（库朗研究所）；Center for Data Science（数据科学中心）；New York University（纽约大学）
This paper describes a builder entry, named "strawman", to the sentence-level sentiment analysis task of the "Build It, Break It" shared task of the First Workshop on Building Linguistically Generalizable NLP Systems. The goal of a builder is to provide an automated sentiment analyzer that would serve as a target for breakers whose goal is to find pairs of minimally-differing sentences that break the analyzer.
École Polytechnique Fédérale de Lausanne（洛桑联邦理工学院）
We present a new method for estimating vector space representations of words: embedding learning by concept induction. We test this method on a highly parallel corpus and learn semantic representations of words in 1259 different languages in a single common space. An extensive experimental evaluation on crosslingual word similarity and sentiment analysis indicates that concept-based multilingual embedding learning performs better than previous approaches.
Code-mixing is the practice of alternating between two or more languages. Mostly observed in multilingual societies, its occurrence is increasing and therefore its importance. A major part of sentiment analysis research has been monolingual, and most of them perform poorly on code-mixed text. In this work, we introduce methods that use different kinds of multilingual and cross-lingual embeddings to efficiently transfer knowledge from monolingual text to code-mixed text for sentiment analysis of code-mixed text. Our methods can handle code-mixed text through a zero-shot learning. Our methods be…
Aspect Based Sentiment Analysis is the most granular form of sentiment analysis that can be performed on the documents / sentences. Besides delivering the most insights at a finer grain, it also poses equally daunting challenges. One of them being the shortage of labelled data. To bring in value right out of the box for the text data being generated at a very fast pace in today's world, unsupervised aspect-based sentiment analysis allows us to generate insights without investing time or money in generating labels. From topic modelling approaches to recent deep learning-based aspect extraction …
Federal University of Rio Grande do Sul（南里奥格兰德州联邦大学）
BERT (Bidirectional Encoder Representations from Transformers) and ALBERT (A Lite BERT) are methods for pre-training language models which can later be fine-tuned for a variety of Natural Language Understanding tasks. These methods have been applied to a number of such tasks (mostly in English), achieving results that outperform the state-of-the-art. In this paper, our contribution is twofold. First, we make available our trained BERT and Albert model for Portuguese. Second, we compare our monolingual and the standard multilingual models using experiments in semantic textual similarity, recogn…
Insight Centre for Data Analytics（洞察数据分析中心）；Aylien Ltd.（Aylien有限公司）；National University of Ireland, Galway（爱尔兰国立大学戈尔韦分校）
Opinion mining from customer reviews has become pervasive in recent years. Sentences in reviews, however, are usually classified independently, even though they form part of a review's argumentative structure. Intuitively, sentences in a review build and elaborate upon each other; knowledge of the review structure and sentential context should thus inform the classification of each sentence. We demonstrate this hypothesis for the task of aspect-based sentiment analysis by modeling the interdependencies of sentences in a review with a hierarchical bidirectional LSTM. We show that the hierarchic…
Text Classification is an integral part of many Natural Language Processing tasks such as sarcasm detection, sentiment analysis and many more such applications. Many e-commerce websites, social-media/entertainment platforms use such models to enhance user-experience to generate traffic and thus, revenue on their platforms. In this paper, we are presenting our solution to Multilingual Abusive Comment Identification Problem on Moj, an Indian video-sharing social networking service, powered by ShareChat. The problem dealt with detecting abusive comments, in 13 regional Indic languages such as Hin…
Universitat Politècnica de Catalunya（加泰罗尼亚理工大学）；Warsaw University of Technology（华沙理工大学）
In natural language the intended meaning of a word or phrase is often implicit and depends on the context. In this work, we propose a simple yet effective method for sentiment analysis using contextual embeddings and a self-attention mechanism. The experimental results for three languages, including morphologically rich Polish and German, show that our model is comparable to or even outperforms state-of-the-art models. In all cases the superiority of models leveraging contextual embeddings is demonstrated. Finally, this work is intended as a step towards introducing a universal, multilingual s…
National University of Ireland Galway（爱尔兰国立大学戈尔韦分校）；ULTRA Arts and Science College（ULTRA艺术与科学学院）；Cardiff University（卡迪夫大学）；Indian Institute of Information Technology and Management-Kerala（印度喀拉拉邦信息技术与管理学院）
This paper describes the development of a multilingual, manually annotated dataset for three under-resourced Dravidian languages generated from social media comments. The dataset was annotated for sentiment analysis and offensive language identification for a total of more than 60,000 YouTube comments. The dataset consists of around 44,000 comments in Tamil-English, around 7,000 comments in Kannada-English, and around 20,000 comments in Malayalam-English. The data was manually annotated by volunteer annotators and has a high inter-annotator agreement in Krippendorff's alpha. The dataset contai…
