Emotional Intelligence (EI), consisting of emotion perception, emotion cognition and emotion expression, plays the critical roles in improving user interaction experience for the current large language model (LLM) based conversational general AI assistants. Previous works mainly focus on raising the emotion perception ability of them via naive fine-tuning on EI-related classification or regression tasks. However, this leads to the incomplete enhancement of EI and catastrophic forgetting of the general intelligence (GI). To this end, we first introduce \textsc{EiBench}, a large-scale collection of EI-related tasks in the text-to-text formation with task instructions that covers all three aspects of EI, which lays a solid foundation for the comprehensive EI enhancement of LLMs. Then a novel \underline{\textbf{Mo}}dular \underline{\textbf{E}}motional \underline{\textbf{I}}ntelligence enhancement method (\textbf{MoEI}), consisting of Modular Parameter Expansion and intra-inter modulation, is proposed to comprehensively enhance the EI of LLMs without compromise their GI. Extensive experiments on two representative LLM-based assistants, Flan-T5 and LLaMA-2-Chat, demonstrate the effectiveness of MoEI to improving EI while maintain GI.
LongEmotion: Measuring Emotional Intelligence of Large Language Models in Long-Context Interaction
Shenzhen MSU-BIT University（深圳MSU-BIT大学）；The University of Hong Kong（香港大学）；City University of Hong Kong（香港城市大学）；Institute of Automation, Chinese Academy of Sciences（中国科学院自动化研究所）；Shenzhen Institute of Advanced Technology, Chinese Academy of Sciences（中国科学院深圳先进技术研究所）；Beijing Normal University（北京师范大学）；University of Michigan, Ann Arbor（密歇根大学安娜堡分校）
EmoBench-M: Benchmarking Emotional Intelligence for Multimodal Large Language Models
Shenzhen University（深圳大学）；Guangdong Laboratory of Artificial Intelligence（广东人工智能与数字经济实验室）；Auckland University of Technology（奥克兰理工大学）；Institute of Automation, Chinese Academy of Sciences（中国科学院自动化研究所）；SKL-IOTSC, CIS, University of Macau（澳门科学技术大学SKL-IOTSC、CIS）
EmotionQueen: A Benchmark for Evaluating Empathy of Large Language Models
Fudan University（复旦大学）；School of Computer Science, Fudan University（复旦大学计算机科学学院）；Beijing Yuandian Technology（北京原点科技）；School of Engineering and Applied Science, University of Pennsylvania（宾夕法尼亚大学工程与应用科学学院）
EQ-Negotiator: Dynamic Emotional Personas Empower Small Language Models for Edge-Deployable Credit Negotiation
Rotman School of Management, University of Toronto（多伦多大学罗特曼管理学院）；Department of Engineering, University of Cambridge（剑桥大学工程系）；The Alan Turing Institute, London, UK（伦敦阿尔法顿研究所）
EiCAP: Beyond Fluency, Probing and Improving Emotional Intelligence in LLMs via Psychologically Grounded Multi-Turn Dialogue
Qatar Computing Research Institute (QCRI), Hamad Bin Khalifa University（卡塔尔计算研究所（QCRI），哈马德·本·卡伊夫大学）；University of Illinois Urbana-Champaign (UIUC)（伊利诺伊大学厄巴纳-香槟分校）
NegativePrompt: Leveraging Psychology for Large Language Models Enhancement via Negative Emotional Stimuli
School of Artificial Intelligence, Jilin University（吉林大学人工智能学院）；Institute of Software, CAS（中国科学院软件研究所）；Microsoft Research Asia（微软亚洲研究院）；Key Laboratory of Symbolic Computation and Knowledge Engineering, Jilin University（吉林大学符号计算与知识工程重点实验室）；International Center of Future Science, Jilin University（吉林大学未来科学国际合作联合实验室）
Large Language Models Understand and Can be Enhanced by Emotional Stimuli
Institute of Software, CAS（中国科学院软件研究所）；Microsoft（微软）；William&Mary（威廉与玛丽学院）；Department of Psychology, Beijing Normal University（北京师范大学心理学系）；HKUST（香港科技大学）
Increasing happiness through conversations with artificial intelligence
Yale University（耶鲁大学）；Sainsbury Wellcome Centre for Neural Circuits and Behaviour, UCL（伦敦大学学院Sainsbury Wellcome神经环路与行为中心）；Google DeepMind（谷歌DeepMind）；University of Oxford（牛津大学）；Max Planck UCL Centre for Computational Psychiatry and Ageing Research（马克斯·普朗克伦敦大学学院计算精神病学与衰老研究中心）
Research on emotionally intelligent dialogue generation based on automatic dialogue system
University of the People（人民大学）；Sehan University（世翰大学）；Indian Institute of Technology Guwahati（印度理工学院古瓦哈提分校）；Universidad Internacional Isabel I de Castilla（卡斯蒂利亚伊莎贝尔一世国际大学）；AMA University（AMA大学）
EmoDebt: Bayesian-Optimized Emotional Intelligence for Strategic Agent-to-Agent Debt Recovery
Department of Engineering, University of Cambridge（剑桥大学工程系）；Rotman School of Management, University of Toronto（多伦多大学罗特曼管理学院）；The Alan Turing Institute（艾伦·图灵研究所）
EmoS: A Theory-Grounded Framework for Evaluating and Aligning Emotional Intelligence in Spoken Language Models
Tianjin University（天津大学）；Fuzhou University（福州大学）；Shanghai Jiaotong University（上海交通大学）；Shenzhen Institutes of Advanced Technology, Chinese Academy of Sciences（中国科学院深圳先进技术研究院）
