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arXiv 2507.03543cs.CLcs.AI

H2HTalk:评估作为情感伴侣的大型语言模型

H2HTalk: Evaluating Large Language Models as Emotional Companion

CCSE, Beihang University, Beijing, China(计算机科学与电子学院,北航,北京,中国);SCST, Beihang University, Beijing, China(软件学院,北航,北京,中国);Shenzhen Intelligent Strong Technology Co.,Ltd.(深圳智能强科技有限公司)

Boyang Wang, Yalun Wu, Hongcheng Guo, Zhoujun Li

AI总结:

本文提出H2HTalk基准,通过4,650个场景和SAP安全依恋模块系统评估50个LLM作为情感伴侣的共情互动与个性发展能力,发现长时程规划与记忆保持仍是主要挑战。

摘要:

随着数字情感支持需求的增长,大型语言模型伴侣提供了有前景的真实、随时可用的共情能力,但严格的评估仍落后于模型的进步。我们提出了Heart-to-Heart Talk(H2HTalk),一个用于评估伴侣在个性发展和共情互动方面表现的基准,兼顾情商与语言流畅性。H2HTalk包含4,650个精心策划的场景,涵盖对话、回忆和行程规划,模拟真实世界中的支持性对话,在规模和多样性上显著超越了以往的数据集。我们引入了一个安全依恋人格(Secure Attachment Persona,SAP)模块,该模块应用依恋理论原则以实现更安全的互动。使用我们的统一协议对50个LLM进行基准测试后发现,长时程规划和记忆保持仍然是关键挑战,当用户需求隐含或在对话中途发生变化时,模型表现困难。H2HTalk建立了首个面向情感智能伴侣的综合基准。我们发布所有材料,以推动能够提供有意义且安全的心理支持的LLM的发展。

英文摘要:

As digital emotional support needs grow, Large Language Model companions offer promising authentic, always-available empathy, though rigorous evaluation lags behind model advancement. We present Heart-to-Heart Talk (H2HTalk), a benchmark assessing companions across personality development and empathetic interaction, balancing emotional intelligence with linguistic fluency. H2HTalk features 4,650 curated scenarios spanning dialogue, recollection, and itinerary planning that mirror real-world support conversations, substantially exceeding previous datasets in scale and diversity. We incorporate a Secure Attachment Persona (SAP) module implementing attachment-theory principles for safer interactions. Benchmarking 50 LLMs with our unified protocol reveals that long-horizon planning and memory retention remain key challenges, with models struggling when user needs are implicit or evolve mid-conversation. H2HTalk establishes the first comprehensive benchmark for emotionally intelligent companions. We release all materials to advance development of LLMs capable of providing meaningful and safe psychological support.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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