Hydroxychloroquine (HCQ) is used to prevent or treat malaria caused by mosquito bites. Recently, the drug has been suggested to treat COVID-19, but that has not been supported by scientific evidence. The information regarding the drug efficacy has flooded social networks, posting potential threats to the community by perverting their perceptions of the drug efficacy. This paper studies the reactions of social network users on the recommendation of using HCQ for COVID-19 treatment by analyzing the reaction patterns and sentiment of the tweets. We collected 164,016 tweets from February to December 2020 and used a text mining approach to identify social reaction patterns and opinion change over time. Our descriptive analysis identified an irregularity of the users' reaction patterns associated tightly with the social and news feeds on the development of HCQ and COVID-19 treatment. The study linked the tweets and Google search frequencies to reveal the viewpoints of local communities on the use of HCQ for COVID-19 treatment across different states. Further, our tweet sentiment analysis reveals that public opinion changed significantly over time regarding the recommendation of using HCQ for COVID-19 treatment. The data showed that high support in the early dates but it significantly declined in October. Finally, using the manual classification of 4,850 tweets by humans as our benchmark, our sentiment analysis showed that the Google Cloud Natural Language algorithm outperformed the Valence Aware Dictionary and sEntiment Reasoner in classifying tweets, especially in the sarcastic tweet group.
School of Information and Communication Engineering, Hainan University（海南大学信息与通信工程学院）；School of Computer Science and Cyberspace Security, Hainan University（海南大学计算机与网络空间安全学院）；University of Chinese Academy of Sciences（中国科学院大学）；National University of Defense Technology（国防科技大学）；Department of Mathematics and Computer Science, Northeastern State University（东北州立大学数学与计算机科学系）
With the spread and development of new epidemics, it is of great reference value to identify the changing trends of epidemics in public emotions. We designed and implemented the COVID-19 public opinion monitoring system based on time series thermal new word mining. A new word structure discovery scheme based on the timing explosion of network topics and a Chinese sentiment analysis method for the COVID-19 public opinion environment is proposed. Establish a "Scrapy-Redis-Bloomfilter" distributed crawler framework to collect data. The system can judge the positive and negative emotions of the re…
Public sentiment (the opinions, attitudes or feelings expressed by the public) is a factor of interest for government, as it directly influences the implementation of policies. Given the unprecedented nature of the COVID-19 crisis, having an up-to-date representation of public sentiment on governmental measures and announcements is crucial. While the 'staying-at-home' policy makes face-to-face interactions and interviews challenging, analysing real-time Twitter data that reflects public opinion toward policy measures is a cost-effective way to access public sentiment. In this context, we colle…
Nanjing University of Science and Technology（南京理工大学）；Dalhousie University（达尔豪斯大学）；Jiangsu University of Science and Technology（江苏科技大学）
Internet forums and public social media, such as online healthcare forums, provide a convenient channel for users (people/patients) concerned about health issues to discuss and share information with each other. In late December 2019, an outbreak of a novel coronavirus (infection from which results in the disease named COVID-19) was reported, and, due to the rapid spread of the virus in other parts of the world, the World Health Organization declared a state of emergency. In this paper, we used automated extraction of COVID-19 related discussions from social media and a natural language proces…
Publicly available social media archives facilitate research in the social sciences and provide corpora for training and testing a wide range of machine learning and natural language processing methods. With respect to the recent outbreak of the Coronavirus disease 2019 (COVID-19), online discourse on Twitter reflects public opinion and perception related to the pandemic itself as well as mitigating measures and their societal impact. Understanding such discourse, its evolution, and interdependencies with real-world events or (mis)information can foster valuable insights. On the other hand, su…
The novel coronavirus (COVID-19) pandemic is the most talked topic in social media platforms in 2020. People are using social media such as Twitter to express their opinion and share information on a number of issues related to the COVID-19 in this stay at home order. In this paper, we investigate the sentiment and emotion of peoples in the United States on the subject of reopening. We choose the social media platform Twitter for our analysis and study the Tweets to discover the sentimental perspective, emotional perspective, and triggering words towards the reopening. During this COVID-19 pan…
At the time of writing, the ongoing pandemic of coronavirus disease (COVID-19) has caused severe impacts on society, economy and people's daily lives. People constantly express their opinions on various aspects of the pandemic on social media, making user-generated content an important source for understanding public emotions and concerns. In this paper, we perform a comprehensive analysis on the affective trajectories of the American people and the Chinese people based on Twitter and Weibo posts between January 20th, 2020 and May 11th 2020. Specifically, by identifying people's sentiments, em…
Dalhousie University（达尔豪斯大学）；University of Saskatchewan（萨斯喀彻温大学）；Polish Academy of Sciences（波兰科学院）
The COVID-19 pandemic has affected people's lives in many ways. Social media data can reveal public perceptions and experience with respect to the pandemic, and also reveal factors that hamper or support efforts to curb global spread of the disease. In this paper, we analyzed COVID-19-related comments collected from six social media platforms using Natural Language Processing (NLP) techniques. We identified relevant opinionated keyphrases and their respective sentiment polarity (negative or positive) from over 1 million randomly selected comments, and then categorized them into broader themes …
Emerged in Wuhan city of China in December 2019, COVID-19 continues to spread rapidly across the world despite authorities having made available a number of vaccines. While the coronavirus has been around for a significant period of time, people and authorities still feel the need for awareness due to the mutating nature of the virus and therefore varying symptoms and prevention strategies. People and authorities resort to social media platforms the most to share awareness information and voice out their opinions due to their massive outreach in spreading the word in practically no time. Peopl…
The outbreak of the novel Coronavirus Disease (COVID-19) has greatly influenced people's daily lives across the globe. Emergent measures and policies (e.g., lockdown, social distancing) have been taken by governments to combat this highly infectious disease. However, people's mental health is also at risk due to the long-time strict social isolation rules. Hence, monitoring people's mental health across various events and topics will be extremely necessary for policy makers to make the appropriate decisions. On the other hand, social media have been widely used as an outlet for people to publi…
The recent global outbreak of the coronavirus disease (COVID-19) has spread to all corners of the globe. The international travel ban, panic buying, and the need for self-quarantine are among the many other social challenges brought about in this new era. Twitter platforms have been used in various public health studies to identify public opinion about an event at the local and global scale. To understand the public concerns and responses to the pandemic, a system that can leverage machine learning techniques to filter out irrelevant tweets and identify the important topics of discussion on so…
The COVID-19 pandemic has introduced new opportunities for health communication, including an increase in the public use of online outlets for health-related emotions. People have turned to social media networks to share sentiments related to the impacts of the COVID-19 pandemic. In this paper we examine the role of social messaging shared by Persons in the Public Eye (i.e. athletes, politicians, news personnel) in determining overall public discourse direction. We harvested approximately 13 million tweets ranging from 1 January 2020 to 1 March 2022. The sentiment was calculated for each tweet…
Understanding the public sentiment and perception in a healthcare crisis is essential for developing appropriate crisis management techniques. While some studies have used Twitter data for predictive modelling during COVID-19, fine-grained sentiment analysis of the opinion of people on social media during this pandemic has not yet been done. In this study, we perform an in-depth, fine-grained sentiment analysis of tweets in COVID-19. For this purpose, we perform supervised training of four transformer language models on the downstream task of multi-label classification of tweets into seven ton…
Military Institute of Science and Technology（军事科学技术研究所）；University of New South Wales（新南威尔士大学）；Garvan Institute of Medical Research（加文医学研究所）
This paper formulates the problem of dynamically identifying key topics with proper labels from COVID-19 Tweets to provide an overview of wider public opinion. Nowadays, social media is one of the best ways to connect people through Internet technology, which is also considered an essential part of our daily lives. In late December 2019, an outbreak of the novel coronavirus, COVID-19 was reported, and the World Health Organization declared an emergency due to its rapid spread all over the world. The COVID-19 epidemic has affected the use of social media by many people across the globe. Twitter…
Dalhousie University（达尔豪斯大学）；University of Saskatchewan（萨斯喀彻温大学）
The COVID-19 pandemic has caused a global health crisis that affects many aspects of human lives. In the absence of vaccines and antivirals, several behavioural change and policy initiatives, such as physical distancing, have been implemented to control the spread of the coronavirus. Social media data can reveal public perceptions toward how governments and health agencies across the globe are handling the pandemic, as well as the impact of the disease on people regardless of their geographic locations in line with various factors that hinder or facilitate the efforts to control the spread of …
Towards the end of 2019, Wuhan experienced an outbreak of novel coronavirus, which soon spread all over the world, resulting in a deadly pandemic that infected millions of people around the globe. The government and public health agencies followed many strategies to counter the fatal virus. However, the virus severely affected the social and economic lives of the people. In this paper, we extract and study the opinion of people from the top five worst affected countries by the virus, namely USA, Brazil, India, Russia, and South Africa. We propose a deep language-independent Multilevel Attentio…
