Understanding the public sentiment and perception in a healthcare crisis is essential for developing appropriate crisis management techniques. While some studies have used Twitter data for predictive modelling during COVID-19, fine-grained sentiment analysis of the opinion of people on social media during this pandemic has not yet been done. In this study, we perform an in-depth, fine-grained sentiment analysis of tweets in COVID-19. For this purpose, we perform supervised training of four transformer language models on the downstream task of multi-label classification of tweets into seven tone classes: [confident, anger, fear, joy, sadness, analytical, tentative]. We achieve a LRAP (Label Ranking Average Precision) score of 0.9267 through RoBERTa. This trained transformer model is able to correctly predict, with high accuracy, the tone of a tweet. We then leverage this model for predicting tones for 200,000 tweets on COVID-19. We then perform a country-wise analysis of the tone of tweets, and extract useful indicators of the psychological condition about the people in this pandemic.
RCC Institute of Information Technology（RCC信息技术学院）；Maulana Abul Kalam Azad University of Technology（毛拉纳·阿布·卡拉姆·阿扎德技术大学）
As the Covid-19 outbreaks rapidly all over the world day by day and also affects the lives of million, a number of countries declared complete lock-down to check its intensity. During this lockdown period, social media plat-forms have played an important role to spread information about this pandemic across the world, as people used to express their feelings through the social networks. Considering this catastrophic situation, we developed an experimental approach to analyze the reactions of people on Twitter taking into ac-count the popular words either directly or indirectly based on this pa…
University of British Columbia（不列颠哥伦比亚大学）；British Columbia Centre for Disease Control（不列颠哥伦比亚省疾病控制中心）
Social media is a rich source where we can learn about people's reactions to social issues. As COVID-19 has significantly impacted on people's lives, it is essential to capture how people react to public health interventions and understand their concerns. In this paper, we aim to investigate people's reactions and concerns about COVID-19 in North America, especially focusing on Canada. We analyze COVID-19 related tweets using topic modeling and aspect-based sentiment analysis, and interpret the results with public health experts. We compare timeline of topics discussed with timing of implement…
The Coronavirus pandemic has affected the normal course of life. People around the world have taken to social media to express their opinions and general emotions regarding this phenomenon that has taken over the world by storm. The social networking site, Twitter showed an unprecedented increase in tweets related to the novel Coronavirus in a very short span of time. This paper presents the global sentiment analysis of tweets related to Coronavirus and how the sentiment of people in different countries has changed over time. Furthermore, to determine the impact of Coronavirus on daily aspects…
University of Birmingham（伯明翰大学）；School of Computer Science（计算机科学学院）
This paper presents our submission to Task 2 of the Workshop on Noisy User-generated Text. We explore improving the performance of a pre-trained transformer-based language model fine-tuned for text classification through an ensemble implementation that makes use of corpus level information and a handcrafted feature. We test the effectiveness of including the aforementioned features in accommodating the challenges of a noisy data set centred on a specific subject outside the remit of the pre-training data. We show that inclusion of additional features can improve classification results and achi…
The COVID-19 pandemic has introduced new opportunities for health communication, including an increase in the public use of online outlets for health-related emotions. People have turned to social media networks to share sentiments related to the impacts of the COVID-19 pandemic. In this paper we examine the role of social messaging shared by Persons in the Public Eye (i.e. athletes, politicians, news personnel) in determining overall public discourse direction. We harvested approximately 13 million tweets ranging from 1 January 2020 to 1 March 2022. The sentiment was calculated for each tweet…
University of Birjand（比尔詹德大学）；Birjand University of Technology（比尔詹德理工大学）
The Covid-19 virus has been one of the most discussed topics on social networks in 2020 and 2021 and has affected the classic educational paradigm, worldwide. In this research, many tweets related to the Covid-19 virus and education are considered and geo-tagged with the help of the GeoNames geographic database, which contains a large number of place names. To detect the feeling of users, sentiment analysis is performed using the RoBERTa language-based model. Finally, we obtain the trends of frequency of total, positive, and negative tweets for countries with a high number of Covid-19 confirme…
Computational Health Informatics Program, Boston Children's Hospital（波士顿儿童医院计算健康信息学项目）；Department of Pediatrics, Harvard Medical School（哈佛医学院儿科学系）
In this paper, we present our work participating in the BioCreative VII Track 3 - automatic extraction of medication names in tweets, where we implemented a multi-task learning model that is jointly trained on text classification and sequence labelling. Our best system run achieved a strict F1 of 80.4, ranking first and more than 10 points higher than the average score of all participants. Our analyses show that the ensemble technique, multi-task learning, and data augmentation are all beneficial for medication detection in tweets.
Tweets are specific text data when compared to general text. Although sentiment analysis over tweets has become very popular in the last decade for English, it is still difficult to find huge annotated corpora for non-English languages. The recent rise of the transformer models in Natural Language Processing allows to achieve unparalleled performances in many tasks, but these models need a consequent quantity of text to adapt to the tweet domain. We propose the use of a multilingual transformer model, that we pre-train over English tweets and apply data-augmentation using automatic translation…
The words we use to talk about the current epidemiological crisis on social media can inform us on how we are conceptualizing the pandemic and how we are reacting to its development. This paper provides an extensive explorative analysis of how the discourse about Covid-19 reported on Twitter changes through time, focusing on the first wave of this pandemic. Based on an extensive corpus of tweets (produced between 20th March and 1st July 2020) first we show how the topics associated with the development of the pandemic changed through time, using topic modeling. Second, we show how the sentimen…
Characterizing the Emotion Carriers of COVID-19 Misinformation and Their Impact on Vaccination Outcomes in India and the United States
Indraprastha Institute of Information Technology, Delhi（因德拉普拉斯信息技术学院德里分校）；PES University, Bangalore（佩斯大学班加罗尔分校）；BITS Pilani, K.K. Birla Goa Campus（印度比尔拉科学技术学院果阿校区）
During the recent Coronavirus disease 2019 (COVID-19) outbreak, the microblogging service Twitter has been widely used to share opinions and reactions to events. Italy was one of the first European countries to be severely affected by the outbreak and to establish lockdown and stay-at-home orders, potentially leading to country reputation damage. We resort to sentiment analysis to investigate changes in opinions about Italy reported on Twitter before and after the COVID-19 outbreak. Using different lexicons-based methods, we find a breakpoint corresponding to the date of the first established …
BERT-Deep CNN: State-of-the-Art for Sentiment Analysis of COVID-19 Tweets
University of Birjand（比尔詹德大学）；Dibrugarh University（迪布鲁加尔大学）；Fasa University（法萨大学）；Ferdowsi University of Mashhad（马什菲尔德大学）；Deakin University（迪肯大学）；Shahid Beheshti University（沙希德·贝赫什提大学）；Khulna University（库尔纳大学）
Covid-19 has spread across the world and several vaccines have been developed to counter its surge. To identify the correct sentiments associated with the vaccines from social media posts, we fine-tune various state-of-the-art pre-trained transformer models on tweets associated with Covid-19 vaccines. Specifically, we use the recently introduced state-of-the-art pre-trained transformer models RoBERTa, XLNet and BERT, and the domain-specific transformer models CT-BERT and BERTweet that are pre-trained on Covid-19 tweets. We further explore the option of text augmentation by oversampling using L…
Indian Institute of Technology (Indian School of Mines)（印度理工学院（印度矿业学院））
We experiment with COVID-Twitter-BERT and RoBERTa models to identify informative COVID-19 tweets. We further experiment with adversarial training to make our models robust. The ensemble of COVID-Twitter-BERT and RoBERTa obtains a F1-score of 0.9096 (on the positive class) on the test data of WNUT-2020 Task 2 and ranks 1st on the leaderboard. The ensemble of the models trained using adversarial training also produces similar result.
University of Washington（华盛顿大学）；University of Rochester（罗切斯特大学）
As of 2020 when the COVID-19 pandemic is full-blown on a global scale, people's need to have access to legitimate information regarding COVID-19 is more urgent than ever, especially via online media where the abundance of irrelevant information overshadows the more informative ones. In response to such, we proposed a model that, given an English tweet, automatically identifies whether that tweet bears informative content regarding COVID-19 or not. By ensembling different BERTweet model configurations, we have achieved competitive results that are only shy of those by top performing teams by ro…
As the COVID-19 outbreak continues to spread throughout the world, more and more information about the pandemic has been shared publicly on social media. For example, there are a huge number of COVID-19 English Tweets daily on Twitter. However, the majority of those Tweets are uninformative, and hence it is important to be able to automatically select only the informative ones for downstream applications. In this short paper, we present our participation in the W-NUT 2020 Shared Task 2: Identification of Informative COVID-19 English Tweets. Inspired by the recent advances in pretrained Transfo…
Birmingham City University（伯明翰城市大学）；University of Wolverhampton（伍尔弗汉普顿大学）
Identifying informative tweets is an important step when building information extraction systems based on social media. WNUT-2020 Task 2 was organised to recognise informative tweets from noise tweets. In this paper, we present our approach to tackle the task objective using transformers. Overall, our approach achieves 10th place in the final rankings scoring 0.9004 F1 score for the test set.
Quantifying the characteristics of public attention is an essential prerequisite for appropriate crisis management during severe events such as pandemics. For this purpose, we propose language-agnostic tweet representations to perform large-scale Twitter discourse classification with machine learning. Our analysis on more than 26 million COVID-19 tweets shows that large-scale surveillance of public discourse is feasible with computationally lightweight classifiers by out-of-the-box utilization of these representations.
National Institute of Technology Tiruchirapalli（蒂鲁吉拉帕利国家理工学院）
This paper presents the model submitted by the NIT_COVID-19 team for identified informative COVID-19 English tweets at WNUT-2020 Task2. This shared task addresses the problem of automatically identifying whether an English tweet related to informative (novel coronavirus) or not. These informative tweets provide information about recovered, confirmed, suspected, and death cases as well as the location or travel history of the cases. The proposed approach includes pre-processing techniques and pre-trained RoBERTa with suitable hyperparameters for English coronavirus tweet classification. The per…
Over the course of the COVID-19 pandemic, large volumes of biomedical information concerning this new disease have been published on social media. Some of this information can pose a real danger to people's health, particularly when false information is shared, for instance recommendations on how to treat diseases without professional medical advice. Therefore, automatic fact-checking resources and systems developed specifically for the medical domain are crucial. While existing fact-checking resources cover COVID-19-related information in news or quantify the amount of misinformation in tweet…
The FakeNews task in MediaEval 2022 investigates the challenge of finding accurate and high-performance models for the classification of conspiracy tweets related to COVID-19. In this paper, we used BERT, ELMO, and their combination for feature extraction and RandomForest as classifier. The results show that ELMO performs slightly better than BERT, however their combination at feature level reduces the performance.
We describe the systems developed for the WNUT-2020 shared task 2, identification of informative COVID-19 English Tweets. BERT is a highly performant model for Natural Language Processing tasks. We increased BERT's performance in this classification task by fine-tuning BERT and concatenating its embeddings with Tweet-specific features and training a Support Vector Machine (SVM) for classification (henceforth called BERT+). We compared its performance to a suite of machine learning models. We used a Twitter specific data cleaning pipeline and word-level TF-IDF to extract features for the non-BE…
The novel corona-virus disease (also known as COVID-19) has led to a pandemic, impacting more than 200 countries across the globe. With its global impact, COVID-19 has become a major concern of people almost everywhere, and therefore there are a large number of tweets coming out from every corner of the world, about COVID-19 related topics. In this work, we try to analyze the tweets and detect the trending topics and major concerns of people on Twitter, which can enable us to better understand the situation, and devise better planning. More specifically we propose a model based on the universa…
Yale University（耶鲁大学）；Barcelona Supercomputing Center (BSC)（巴塞罗那超级计算中心（BSC））
The outbreak of coronavirus disease 2019 (COVID-19) recently has affected human life to a great extent. Besides direct physical and economic threats, the pandemic also indirectly impact people's mental health conditions, which can be overwhelming but difficult to measure. The problem may come from various reasons such as unemployment status, stay-at-home policy, fear for the virus, and so forth. In this work, we focus on applying natural language processing (NLP) techniques to analyze tweets in terms of mental health. We trained deep models that classify each tweet into the following emotions:…
Twitter and, in general, social media has become an indispensable communication channel in times of emergency. The ubiquitousness of smartphone gadgets enables people to declare an emergency observed in real-time. As a result, more agencies are interested in programmatically monitoring Twitter (disaster relief organizations and news agencies). Therefore, recognizing the informativeness of a Tweet can help filter noise from the large volumes of Tweets. In this paper, we present our submission for WNUT-2020 Task 2: Identification of informative COVID-19 English Tweets. Our most successful model …
Fake tweets are observed to be ever-increasing, demanding immediate countermeasures to combat their spread. During COVID-19, tweets with misinformation should be flagged and neutralized in their early stages to mitigate the damages. Most of the existing methods for early detection of fake news assume to have enough propagation information for large labeled tweets -- which may not be an ideal setting for cases like COVID-19 where both aspects are largely absent. In this work, we present ENDEMIC, a novel early detection model which leverages exogenous and endogenous signals related to tweets, wh…
Qatar Computing Research Institute（卡塔尔计算研究所）；HBKU（卡塔尔哈马德·本·哈利法大学）
Over the past few months, there were huge numbers of circulating tweets and discussions about Coronavirus (COVID-19) in the Arab region. It is important for policy makers and many people to identify types of shared tweets to better understand public behavior, topics of interest, requests from governments, sources of tweets, etc. It is also crucial to prevent spreading of rumors and misinformation about the virus or bad cures. To this end, we present the largest manually annotated dataset of Arabic tweets related to COVID-19. We describe annotation guidelines, analyze our dataset and build effe…
This paper presents our models for WNUT 2020 shared task2. The shared task2 involves identification of COVID-19 related informative tweets. We treat this as binary text classification problem and experiment with pre-trained language models. Our first model which is based on CT-BERT achieves F1-score of 88.7% and second model which is an ensemble of CT-BERT, RoBERTa and SVM achieves F1-score of 88.52%.
Saginaw Valley State University（萨吉诺谷州立大学）；The Hashemite University（哈希姆大学）；Western Michigan University（西密歇根大学）；University of Nebraska at Kearney（内布拉斯加大学卡尼尔分校）
Online news and information sources are convenient and accessible ways to learn about current issues. For instance, more than 300 million people engage with posts on Twitter globally, which provides the possibility to disseminate misleading information. There are numerous cases where violent crimes have been committed due to fake news. This research presents the CovidMis20 dataset (COVID-19 Misinformation 2020 dataset), which consists of 1,375,592 tweets collected from February to July 2020. CovidMis20 can be automatically updated to fetch the latest news and is publicly available at: https://…
In this paper we introduce ArCOV19-Rumors, an Arabic COVID-19 Twitter dataset for misinformation detection composed of tweets containing claims from 27th January till the end of April 2020. We collected 138 verified claims, mostly from popular fact-checking websites, and identified 9.4K relevant tweets to those claims. Tweets were manually-annotated by veracity to support research on misinformation detection, which is one of the major problems faced during a pandemic. ArCOV19-Rumors supports two levels of misinformation detection over Twitter: verifying free-text claims (called claim-level ver…
Queen Mary University of London（伦敦玛丽女王大学）；Imam Abdulrahman bin Faisal University（伊玛目阿卜杜勒拉赫曼·本·费萨尔大学）；University of Oxford（牛津大学）；University of Warwick（华威大学）；Alan Turing Institute（艾伦·图灵研究所）
This paper describes the participation of the QMUL-SDS team for Task 1 of the CLEF 2020 CheckThat! shared task. The purpose of this task is to determine the check-worthiness of tweets about COVID-19 to identify and prioritise tweets that need fact-checking. The overarching aim is to further support ongoing efforts to protect the public from fake news and help people find reliable information. We describe and analyse the results of our submissions. We show that a CNN using COVID-Twitter-BERT (CT-BERT) enhanced with numeric expressions can effectively boost performance from baseline results. We …
NepAl Applied Mathematics and Informatics Institute for research (NAAMII)（尼泊尔应用数学与信息学研究所（NAAMII））；Institute of Engineering, Pulchowk Campus, Tribhuvan University（特里布文大学普尔乔克校区工程学院）
Billions of people across the globe have been using social media platforms in their local languages to voice their opinions about the various topics related to the COVID-19 pandemic. Several organizations, including the World Health Organization, have developed automated social media analysis tools that classify COVID-19-related tweets into various topics. However, these tools that help combat the pandemic are limited to very few languages, making several countries unable to take their benefit. While multi-lingual or low-resource language-specific tools are being developed, they still need to …
Indian Institute of Technology (Indian School of Mines)（印度理工学院（印度矿业学院））
Social media such as Twitter is a hotspot of user-generated information. In this ongoing Covid-19 pandemic, there has been an abundance of data on social media which can be classified as informative and uninformative content. In this paper, we present our work to detect informative Covid-19 English tweets using RoBERTa model as a part of the W-NUT workshop 2020. We show the efficacy of our model on a public dataset with an F1-score of 0.89 on the validation dataset and 0.87 on the leaderboard.
We describe our straight-forward approach for Tasks 5 and 6 of 2021 Social Media Mining for Health Applications (SMM4H) shared tasks. Our system is based on fine-tuning Distill- BERT on each task, as well as first fine-tuning the model on the other task. We explore how much fine-tuning is necessary for accurately classifying tweets as containing self-reported COVID-19 symptoms (Task 5) or whether a tweet related to COVID-19 is self-reporting, non-personal reporting, or a literature/news mention of the virus (Task 6).
University of Tennessee at Chattanooga（田纳西大学查塔努加分校）
COVID-19 related policies were extensively politicized during the 2020 election year of the United States, resulting in polarizing viewpoints. Twitter users were particularly engaged during the 2020 election year. Here we investigated whether COVID-19 related tweets were associated with the overall election results at the state level during the period leading up to the election day. We observed weak correlations between the average sentiment of COVID-19 related tweets and popular votes in two-week intervals, and the trends gradually become opposite. We then compared the average sentiments of C…
The most effective of the solutions against Covid-19 is the various vaccines developed. Distrust of vaccines can hinder the rapid and effective use of this remedy. One of the means of expressing the thoughts of society is social media. Determining the time intervals during which anti-vaccination increases in social media can help institutions determine the strategy to be used in combating anti-vaccination. Recording and tracking every tweet entered with human labor would be inefficient, so various automation solutions are needed. In this study, The Bidirectional Encoder Representations from Tr…
University of Maryland（马里兰大学）；University of Southern California（南加州大学）；Adobe Research（Adobe研究院）
We describe our system for WNUT-2020 shared task on the identification of informative COVID-19 English tweets. Our system is an ensemble of various machine learning methods, leveraging both traditional feature-based classifiers as well as recent advances in pre-trained language models that help in capturing the syntactic, semantic, and contextual features from the tweets. We further employ pseudo-labelling to incorporate the unlabelled Twitter data released on the pandemic. Our best performing model achieves an F1-score of 0.9179 on the provided validation set and 0.8805 on the blind test-set.
University of Melbourne（墨尔本大学）；Curtin University（科廷大学）
Developing an understanding of the public discourse on COVID-19 vaccination on social media is important not only for addressing the current COVID-19 pandemic, but also for future pathogen outbreaks. We examine a Twitter dataset containing 75 million English tweets discussing COVID-19 vaccination from March 2020 to March 2021. We train a stance detection algorithm using natural language processing (NLP) techniques to classify tweets as `anti-vax' or `pro-vax', and examine the main topics of discourse using topic modelling techniques. While pro-vax tweets (37 million) far outnumbered anti-vax t…
Northwestern University（西北大学）；Feinberg School of Medicine（范伯格医学院）；Ann & Robert H. Lurie Children's Hospital of Chicago（芝加哥安与罗伯特·H·卢里儿童医院）；Northwestern Medicine（西北医学中心）
Over 12 billion doses of COVID-19 vaccines have been administered at the time of writing. However, public perceptions of vaccines have been complex. We analyzed COVID-19 vaccine-related tweets to understand the evolving perceptions of COVID-19 vaccines. We finetuned a deep learning classifier using a state-of-the-art model, XLNet, to detect each tweet's sentiment automatically. We employed validated methods to extract the users' race or ethnicity, gender, age, and geographical locations from user profiles. Incorporating multiple data sources, we assessed the sentiment patterns among subpopulat…
German Research Center for Artificial Intelligence (DFKI)（德国人工智能研究中心）；TU Kaiserslautern（凯泽斯劳滕工业大学）；Deakin University（迪肯大学）
COVID-19 has affected the world economy and the daily life routine of almost everyone. It has been a hot topic on social media platforms such as Twitter, Facebook, etc. These social media platforms enable users to share information with other users who can reshare this information, thus causing this information to spread. Twitter's retweet functionality allows users to share the existing content with other users without altering the original content. Analysis of social media platforms can help in detecting emergencies during pandemics that lead to taking preventive measures. One such type of a…
ASRC Federal（ASRC联邦公司）；University of Maryland Baltimore County（马里兰大学巴尔的摩分校）
This paper describes a method for using Transformer-based Language Models (TLMs) to understand public opinion from social media posts. In this approach, we train a set of GPT models on several COVID-19 tweet corpora that reflect populations of users with distinctive views. We then use prompt-based queries to probe these models to reveal insights into the biases and opinions of the users. We demonstrate how this approach can be used to produce results which resemble polling the public on diverse social, political and public health issues. The results on the COVID-19 tweet data show that transfo…
COVID-19 misinformation on social media platforms such as twitter is a threat to effective pandemic management. Prior works on tweet COVID-19 misinformation negates the role of semantic features common to twitter such as charged emotions. Thus, we present a novel COVID-19 misinformation model, which uses both a tweet emotion encoder and COVID-19 misinformation encoder to predict whether a tweet contains COVID-19 misinformation. Our emotion encoder was fine-tuned on a novel annotated dataset and our COVID-19 misinformation encoder was fine-tuned on a subset of the COVID-HeRA dataset. Experiment…
The COVID-19 pandemic has caused globally significant impacts since the beginning of 2020. This brought a lot of confusion to society, especially due to the spread of misinformation through social media. Although there were already several studies related to the detection of misinformation in social media data, most studies focused on the English dataset. Research on COVID-19 misinformation detection in Indonesia is still scarce. Therefore, through this research, we collect and annotate datasets for Indonesian and build prediction models for detecting COVID-19 misinformation by considering the…
Dept. of CSE IIT Kharagpur, India（印度 IIT 卡哈拉格普尔分校计算机科学与工程系）；Dept. of CSE IIIT Delhi, India（印度德里信息技术学院计算机科学与工程系）；IBM Research Bangalore, India（印度班加罗尔 IBM 研究院）
The sudden widespread menace created by the present global pandemic COVID-19 has had an unprecedented effect on our lives. Man-kind is going through humongous fear and dependence on social media like never before. Fear inevitably leads to panic, speculations, and the spread of misinformation. Many governments have taken measures to curb the spread of such misinformation for public well being. Besides global measures, to have effective outreach, systems for demographically local languages have an important role to play in this effort. Towards this, we propose an approach to detect fake news abo…
Qatar Computing Research Institute, HBKU（卡塔尔计算研究所（哈马德·本·哈利法大学））；University of Padova（帕多瓦大学）
While COVID-19 vaccines are finally becoming widely available, a second pandemic that revolves around the circulation of anti-vaxxer fake news may hinder efforts to recover from the first one. With this in mind, we performed an extensive analysis of Arabic and English tweets about COVID-19 vaccines, with focus on messages originating from Qatar. We found that Arabic tweets contain a lot of false information and rumors, while English tweets are mostly factual. However, English tweets are much more propagandistic than Arabic ones. In terms of propaganda techniques, about half of the Arabic tweet…
