Good communication is indubitably the foundation of effective teamwork. Over time teams develop their own communication styles and often exhibit entrainment, a conversational phenomena in which humans synchronize their linguistic choices. This paper examines the problem of predicting team performance from embeddings learned from multiparty dialogues such that teams with similar conflict scores lie close to one another in vector space. Embeddings were extracted from three types of features: 1) dialogue acts 2) sentiment polarity 3) syntactic entrainment. Although all of these features can be used to effectively predict team performance, their utility varies by the teamwork phase. We separate the dialogues of players playing a cooperative game into stages: 1) early (knowledge building) 2) middle (problem-solving) and 3) late (culmination). Unlike syntactic entrainment, both dialogue act and sentiment embeddings are effective for classifying team performance, even during the initial phase. This finding has potential ramifications for the development of conversational agents that facilitate teaming.
Harbin Institute of Technology（哈尔滨工业大学）；National University of Singapore（新加坡国立大学）
Multiparty Dialogue Machine Reading Comprehension (MRC) differs from traditional MRC as models must handle the complex dialogue discourse structure, previously unconsidered in traditional MRC. To fully exploit such discourse structure in multiparty dialogue, we present a discourse-aware dialogue graph neural network, DADgraph, which explicitly constructs the dialogue graph using discourse dependency links and discourse relations. To validate our model, we perform experiments on the Molweni corpus, a large-scale MRC dataset built over multiparty dialogue annotated with discourse structure. Expe…
This paper analyzes challenges in cloze-style reading comprehension on multiparty dialogue and suggests two new tasks for more comprehensive predictions of personal entities in daily conversations. We first demonstrate that there are substantial limitations to the evaluation methods of previous work, namely that randomized assignment of samples to training and test data substantially decreases the complexity of cloze-style reading comprehension. According to our analysis, replacing the random data split with a chronological data split reduces test accuracy on previous single-variable passage c…
Harbin Institute of Technology（哈尔滨工业大学）；National University of Singapore（新加坡国立大学）；Peng Cheng Laboratory（鹏城实验室）
Research into the area of multiparty dialog has grown considerably over recent years. We present the Molweni dataset, a machine reading comprehension (MRC) dataset with discourse structure built over multiparty dialog. Molweni's source samples from the Ubuntu Chat Corpus, including 10,000 dialogs comprising 88,303 utterances. We annotate 30,066 questions on this corpus, including both answerable and unanswerable questions. Molweni also uniquely contributes discourse dependency annotations in a modified Segmented Discourse Representation Theory (SDRT; Asher et al., 2016) style for all of its mu…
以往的自动人格识别工作主要集中在使用传统的语言特征分类模型。然而，具有上下文嵌入的注意神经网络在文本分类中取得了巨大的成功，很少被探索用于这项任务。在这个项目中，我们有两个主要贡献。首先，我们创建了第一个基于对话的人格数据集，MysPersona，通过众包注释来自Friends TV Show的演讲者的5个人格特征。其次，我们提出了一种新的方法来自动人格识别使用预先训练的上下文嵌入（BERT和RoBERTa）和专注的神经网络。我们的模型在很大程度上将独白Essays数据集的最新结果提高了2.49%，并在我们的MonkeysPersona上建立了坚实的基准。通过比较两个数据集的结果，我们展示了在多方对话中建模个性的挑战。
Constructing a robust dialogue system on spoken conversations bring more challenge than written conversation. In this respect, DSTC10-Track2-Task2 is proposed, which aims to build a task-oriented dialogue (TOD) system incorporating unstructured external knowledge on a spoken conversation, extending DSTC9-Track1. This paper introduces our system containing four advanced methods: data construction, weighted negative sampling, post-training, and style transfer. We first automatically construct a large training data because DSTC10-Track2 does not release the official training set. For the knowledg…
Knowledge-driven dialog system has recently made remarkable breakthroughs. Compared with general dialog systems, superior knowledge-driven dialog systems can generate more informative and knowledgeable responses with pre-provided knowledge. However, in practical applications, the dialog system cannot be provided with corresponding knowledge in advance because it cannot know in advance the development of the conversation. Therefore, in order to make the knowledge dialogue system more practical, it is vital to find a way to retrieve relevant knowledge based on the dialogue history. To solve this…
Overview of Dialog System Evaluation Track: Dimensionality, Language, Culture and Safety at DSTC 12
INESC-ID；Instituto Superior Técnico - University of Lisbon（理工学院 - 里斯本大学）；Department of Technology, Operations, and Statistics, New York University（技术、运营与统计系，纽约大学）；Speech Technology and Machine Learning Group - Universidad Politécnica de Madrid（语音技术与机器学习小组 - 马德里理工大学）；Carnegie Mellon University（卡内基梅隆大学）
To improve the interactive capabilities of a dialogue system, e.g., to adapt to different customers, the Dialogue Robot Competition (DRC2022) was held. As one of the teams, we built a dialogue system with a pipeline structure containing four modules. The natural language understanding (NLU) and natural language generation (NLG) modules were GPT-2 based models, and the dialogue state tracking (DST) and policy modules were designed on the basis of hand-crafted rules. After the preliminary round of the competition, we found that the low variation in training examples for the NLU and failed recomm…
Social coding platforms, such as GitHub, serve as laboratories for studying collaborative problem solving in open source software development; a key feature is their ability to support issue reporting which is used by teams to discuss tasks and ideas. Analyzing the dialogue between team members, as expressed in issue comments, can yield important insights about the performance of virtual teams. This paper presents a transfer learning approach for performing dialogue act classification on issue comments. Since no large labeled corpus of GitHub issue comments exists, employing transfer learning …
Conflict prediction in communication is integral to the design of virtual agents that support successful teamwork by providing timely assistance. The aim of our research is to analyze discourse to predict collaboration success. Unfortunately, resource scarcity is a problem that teamwork researchers commonly face since it is hard to gather a large number of training examples. To alleviate this problem, this paper introduces a multi-feature embedding (MFeEmb) that improves the generalizability of conflict prediction models trained on dialogue sequences. MFeEmb leverages textual, structural, and …
EPFL（洛桑联邦理工学院）；Polytechnique Institute of Paris（巴黎理工学院）；Télécom Paris（巴黎电信学院）
A dialogue is successful when there is alignment between the speakers at different linguistic levels. In this work, we consider the dialogue occurring between interlocutors engaged in a collaborative learning task, where they are not only evaluated on how well they performed, but also on how much they learnt. The main contribution of this work is to propose new automatic measures to study alignment; focusing on verbal (lexical) alignment, and behavioral alignment (when an instruction given by one was followed with concrete actions by another). A second contribution of our work is to study how …
Exploring Big Five Personality and AI Capability Effects in LLM-Simulated Negotiation Dialogues
Aptima, Inc.（Aptima公司）；Human Systems Engineering, Arizona State University（亚利桑那州立大学人类系统工程系）；Language Technologies Institute, Carnegie Mellon University（卡内基梅隆大学语言技术研究所）
Most prior work on task-oriented dialogue systems are restricted to a limited coverage of domain APIs, while users oftentimes have domain related requests that are not covered by the APIs. This challenge track aims to expand the coverage of task-oriented dialogue systems by incorporating external unstructured knowledge sources. We define three tasks: knowledge-seeking turn detection, knowledge selection, and knowledge-grounded response generation. We introduce the data sets and the neural baseline models for three tasks. The challenge track received a total of 105 entries from 24 participating…
