Data sparsity is one of the key challenges associated with model development in Natural Language Understanding (NLU) for conversational agents. The challenge is made more complex by the demand for high quality annotated utterances commonly required for supervised learning, usually resulting in weeks of manual labor and high cost. In this paper, we present our results on boosting NLU model performance through training data augmentation using a sequential generative adversarial network (GAN). We explore data generation in the context of two tasks, the bootstrapping of a new language and the handling of low resource features. For both tasks we explore three sequential GAN architectures, one with a token-level reward function, another with our own implementation of a token-level Monte Carlo rollout reward, and a third with sentence-level reward. We evaluate the performance of these feedback models across several sampling methodologies and compare our results to upsampling the original data to the same scale. We further improve the GAN model performance through the transfer learning of the pretrained embeddings. Our experiments reveal synthetic data generated using the sequential generative adversarial network provides significant performance boosts across multiple metrics and can be a major benefit to the NLU tasks.
We introduce a data augmentation technique based on byte pair encoding and a BERT-like self-attention model to boost performance on spoken language understanding tasks. We compare and evaluate this method with a range of augmentation techniques encompassing generative models such as VAEs and performance-boosting techniques such as synonym replacement and back-translation. We show our method performs strongly on domain and intent classification tasks for a voice assistant and in a user-study focused on utterance naturalness and semantic similarity.
We present NLU++, a novel dataset for natural language understanding (NLU) in task-oriented dialogue (ToD) systems, with the aim to provide a much more challenging evaluation environment for dialogue NLU models, up to date with the current application and industry requirements. NLU++ is divided into two domains (BANKING and HOTELS) and brings several crucial improvements over current commonly used NLU datasets. 1) NLU++ provides fine-grained domain ontologies with a large set of challenging multi-intent sentences, introducing and validating the idea of intent modules that can be combined into …
We present a new neural architecture for wide-coverage Natural Language Understanding in Spoken Dialogue Systems. We develop a hierarchical multi-task architecture, which delivers a multi-layer representation of sentence meaning (i.e., Dialogue Acts and Frame-like structures). The architecture is a hierarchy of self-attention mechanisms and BiLSTM encoders followed by CRF tagging layers. We describe a variety of experiments, showing that our approach obtains promising results on a dataset annotated with Dialogue Acts and Frame Semantics. Moreover, we demonstrate its applicability to a differen…
National Research University Higher School of Economics（俄罗斯国家研究型高等经济大学）
Practical needs of developing task-oriented dialogue assistants require the ability to understand many languages. Novel benchmarks for multilingual natural language understanding (NLU) include monolingual sentences in several languages, annotated with intents and slots. In such setup models for cross-lingual transfer show remarkable performance in joint intent recognition and slot filling. However, existing benchmarks lack of code-switched utterances, which are difficult to gather and label due to complexity in the grammatical structure. The evaluation of NLU models seems biased and limited, s…
Heriot-Watt University（赫瑞-瓦特大学）；The University of New South Wales（新南威尔士大学）；Emotech North LTD（北英莫科技有限公司）
We have recently seen the emergence of several publicly available Natural Language Understanding (NLU) toolkits, which map user utterances to structured, but more abstract, Dialogue Act (DA) or Intent specifications, while making this process accessible to the lay developer. In this paper, we present the first wide coverage evaluation and comparison of some of the most popular NLU services, on a large, multi-domain (21 domains) dataset of 25K user utterances that we have collected and annotated with Intent and Entity Type specifications and which will be released as part of this submission. Th…
In this paper, we present a novel approach to natural language understanding that utilizes context-free grammars (CFGs) in conjunction with sequence-to-sequence (seq2seq) deep learning. Specifically, we take a CFG authored to generate dialogue for our target application for NLU, a videogame, and train a long short-term memory (LSTM) recurrent neural network (RNN) to map the surface utterances that it produces to traces of the grammatical expansions that yielded them. Critically, this CFG was authored using a tool we have developed that supports arbitrary annotation of the nonterminal symbols i…
Tsinghua University（清华大学）；JD AI Research（京东人工智能研究院）；Stanford University（斯坦福大学）
Recent work (Takanobu et al., 2020) proposed the system-wise evaluation on dialog systems and found that improvement on individual components (e.g., NLU, policy) in prior work may not necessarily bring benefit to pipeline systems in system-wise evaluation. To improve the system-wise performance, in this paper, we propose new joint system-wise optimization techniques for the pipeline dialog system. First, we propose a new data augmentation approach which automates the labeling process for NLU training. Second, we propose a novel stochastic policy parameterization with Poisson distribution that …
This paper focuses on the Data Augmentation for low-resource Natural Language Understanding (NLU) tasks. We propose Prompt-based D}ata Augmentation model (PromDA) which only trains small-scale Soft Prompt (i.e., a set of trainable vectors) in the frozen Pre-trained Language Models (PLMs). This avoids human effort in collecting unlabeled in-domain data and maintains the quality of generated synthetic data. In addition, PromDA generates synthetic data via two different views and filters out the low-quality data using NLU models. Experiments on four benchmarks show that synthetic data produced by…
Data augmentation is an essential part of the training process applied to deep learning models. The motivation is that a robust training process for deep learning models depends on large annotated datasets, which are expensive to be acquired, stored and processed. Therefore a reasonable alternative is to be able to automatically generate new annotated training samples using a process known as data augmentation. The dominant data augmentation approach in the field assumes that new training samples can be obtained via random geometric or appearance transformations applied to annotated training s…
The training of task-oriented dialogue systems is often confronted with the lack of annotated data. In contrast to previous work which augments training data through expensive crowd-sourcing efforts, we propose four different automatic approaches to data augmentation at both the word and sentence level for end-to-end task-oriented dialogue and conduct an empirical study on their impact. Experimental results on the CamRest676 and KVRET datasets demonstrate that each of the four data augmentation approaches is able to obtain a significant improvement over a strong baseline in terms of Success F1…
Nanyang Technological University（南洋理工大学）；North Carolina State University（北卡罗来纳州立大学）
Understanding the intention of the users and recognizing the semantic entities from their sentences, aka natural language understanding (NLU), is the upstream task of many natural language processing tasks. One of the main challenges is to collect a sufficient amount of annotated data to train a model. Existing research about text augmentation does not abundantly consider entity and thus performs badly for NLU tasks. To solve this problem, we propose a novel NLP data augmentation technique, Entity Aware Data Augmentation (EADA), which applies a tree structure, Entity Aware Syntax Tree (EAST), …
Data augmentation is a widely used technique in classification to increase data used in training. It improves generalization and reduces amount of annotated human activity data needed for training which reduces labour and time needed with the dataset. Sensor time-series data, unlike images, cannot be augmented by computationally simple transformation algorithms. State of the art models like Recurrent Generative Adversarial Networks (RGAN) are used to generate realistic synthetic data. In this paper, transformer based generative adversarial networks which have global attention on data, are comp…
National University of Singapore（新加坡国立大学）；Institute for Infocomm Research, A*STAR（新加坡科技研究局资讯通信研究院）
Augmentation of task-oriented dialogues has followed standard methods used for plain-text such as back-translation, word-level manipulation, and paraphrasing despite its richly annotated structure. In this work, we introduce an augmentation framework that utilizes belief state annotations to match turns from various dialogues and form new synthetic dialogues in a bottom-up manner. Unlike other augmentation strategies, it operates with as few as five examples. Our augmentation strategy yields significant improvements when both adapting a DST model to a new domain, and when adapting a language m…
Traditional toxicity detection models have focused on the single utterance level without deeper understanding of context. We introduce CONDA, a new dataset for in-game toxic language detection enabling joint intent classification and slot filling analysis, which is the core task of Natural Language Understanding (NLU). The dataset consists of 45K utterances from 12K conversations from the chat logs of 1.9K completed Dota 2 matches. We propose a robust dual semantic-level toxicity framework, which handles utterance and token-level patterns, and rich contextual chatting history. Accompanying the…
Crowdsourcing provides an efficient label collection schema for supervised machine learning. However, to control annotation cost, each instance in the crowdsourced data is typically annotated by a small number of annotators. This creates a sparsity issue and limits the quality of machine learning models trained on such data. In this paper, we study how to handle sparsity in crowdsourced data using data augmentation. Specifically, we propose to directly learn a classifier by augmenting the raw sparse annotations. We implement two principles of high-quality augmentation using Generative Adversar…
Sentiment analysis is a task that may suffer from a lack of data in certain cases, as the datasets are often generated and annotated by humans. In cases where data is inadequate for training discriminative models, generate models may aid training via data augmentation. Generative Adversarial Networks (GANs) are one such model that has advanced the state of the art in several tasks, including as image and text generation. In this paper, I train GAN models on low resource datasets, then use them for the purpose of data augmentation towards improving sentiment classifier generalization. Given the…
MixUp is a computer vision data augmentation technique that uses convex interpolations of input data and their labels to enhance model generalization during training. However, the application of MixUp to the natural language understanding (NLU) domain has been limited, due to the difficulty of interpolating text directly in the input space. In this study, we propose MixUp methods at the Input, Manifold, and sentence embedding levels for the transformer architecture, and apply them to finetune the BERT model for a diverse set of NLU tasks. We find that MixUp can improve model performance, as we…
Tel Aviv University（特拉维夫大学）；The Chaim Sheba Medical Center（夏姆谢巴医疗中心）；Bar-Ilan University（巴伊兰大学）
Deep learning methods, and in particular convolutional neural networks (CNNs), have led to an enormous breakthrough in a wide range of computer vision tasks, primarily by using large-scale annotated datasets. However, obtaining such datasets in the medical domain remains a challenge. In this paper, we present methods for generating synthetic medical images using recently presented deep learning Generative Adversarial Networks (GANs). Furthermore, we show that generated medical images can be used for synthetic data augmentation, and improve the performance of CNN for medical image classificatio…
Moody College of Communication, University of Texas at Austin（得克萨斯大学奥斯汀分校穆迪传播学院）；Dartmouth College（达特茅斯学院）
Data augmentation is proven to be effective in many NLU tasks, especially for those suffering from data scarcity. In this paper, we present a powerful and easy to deploy text augmentation framework, Data Boost, which augments data through reinforcement learning guided conditional generation. We evaluate Data Boost on three diverse text classification tasks under five different classifier architectures. The result shows that Data Boost can boost the performance of classifiers especially in low-resource data scenarios. For instance, Data Boost improves F1 for the three tasks by 8.7% on average w…
This paper presents VirAAL, an Active Learning framework based on Adversarial Training. VirAAL aims to reduce the effort of annotation in Natural Language Understanding (NLU). VirAAL is based on Virtual Adversarial Training (VAT), a semi-supervised approach that regularizes the model through Local Distributional Smoothness. With that, adversarial perturbations are added to the inputs making the posterior distribution more consistent. Therefore, entropy-based Active Learning becomes robust by querying more informative samples without requiring additional components. The first set of experiments…
The University of Tokyo（东京大学）；National Center for Global Health and Medicine（国立国际医疗研究中心）；Kyushu Medical Center（九州医疗中心）
Convolutional Neural Networks (CNNs) can play a key role in Medical Image Analysis under large-scale annotated datasets. However, preparing such massive dataset is demanding. In this context, Generative Adversarial Networks (GANs) can generate realistic but novel samples, and thus effectively cover the real image distribution. In terms of interpolation, the GAN-based medical image augmentation is reliable because medical modalities can display the human body's strong anatomical consistency at fixed position while clearly reflecting inter-subject variability; thus, we propose to use noise-to-im…
Contextually aware intelligent agents are often required to understand the users and their surroundings in real-time. Our goal is to build Artificial Intelligence (AI) systems that can assist children in their learning process. Within such complex frameworks, Spoken Dialogue Systems (SDS) are crucial building blocks to handle efficient task-oriented communication with children in game-based learning settings. We are working towards a multimodal dialogue system for younger kids learning basic math concepts. Our focus is on improving the Natural Language Understanding (NLU) module of the task-or…
Recent advances in large pre-trained language models (PLMs) lead to impressive gains in natural language understanding (NLU) tasks with task-specific fine-tuning. However, directly fine-tuning PLMs heavily relies on sufficient labeled training instances, which are usually hard to obtain. Prompt-based tuning on PLMs has shown to be powerful for various downstream few-shot tasks. Existing works studying prompt-based tuning for few-shot NLU tasks mainly focus on deriving proper label words with a verbalizer or generating prompt templates to elicit semantics from PLMs. In addition, conventional da…
This paper investigates the use of Machine Translation (MT) to bootstrap a Natural Language Understanding (NLU) system for a new language for the use case of a large-scale voice-controlled device. The goal is to decrease the cost and time needed to get an annotated corpus for the new language, while still having a large enough coverage of user requests. Different methods of filtering MT data in order to keep utterances that improve NLU performance and language-specific post-processing methods are investigated. These methods are tested in a large-scale NLU task with translating around 10 millio…
The Chinese University of Hong Kong（香港中文大学）；SpeechX Limited（SpeechX有限公司）
Popular approaches for Natural Language Understanding (NLU) usually rely on a huge amount of annotated data or handcrafted rules, which is laborious and not adaptive to domain extension. We recently proposed a Convex-Polytopic-Model-based framework that shows great potential in automatically extracting semantic patterns by exploiting the raw dialog corpus. The extracted semantic patterns can be used to generate semantic frames, which is essential in assisting NLU tasks. This paper further studies the CPM model in depth and visualizes its high interpretability and transparency at various levels…
Neural natural language generation (NLG) and understanding (NLU) models are data-hungry and require massive amounts of annotated data to be competitive. Recent frameworks address this bottleneck with generative models that synthesize weak labels at scale, where a small amount of training labels are expert-curated and the rest of the data is automatically annotated. We follow that approach, by automatically constructing a large-scale weakly-labeled data with a fine-tuned GPT-2, and employ a semi-supervised framework to jointly train the NLG and NLU models. The proposed framework adapts the para…
In Natural Language Generation (NLG), End-to-End (E2E) systems trained through deep learning have recently gained a strong interest. Such deep models need a large amount of carefully annotated data to reach satisfactory performance. However, acquiring such datasets for every new NLG application is a tedious and time-consuming task. In this paper, we propose a semi-supervised deep learning scheme that can learn from non-annotated data and annotated data when available. It uses an NLG and a Natural Language Understanding (NLU) sequence-to-sequence models which are learned jointly to compensate f…
Natural language understanding(NLU) is challenging for finance due to the lack of annotated data and the specialized language in that domain. As a result, researchers have proposed to use pre-trained language model and multi-task learning to learn robust representations. However, aggressive fine-tuning often causes over-fitting and multi-task learning may favor tasks with significantly larger amounts data, etc. To address these problems, in this paper, we investigate model-agnostic meta-learning algorithm(MAML) in low-resource financial NLU tasks. Our contribution includes: 1. we explore the p…
Natural Language Generation (NLG) is a key component in a task-oriented dialogue system, which converts the structured meaning representation (MR) to the natural language. For large-scale conversational systems, where it is common to have over hundreds of intents and thousands of slots, neither template-based approaches nor model-based approaches are scalable. Recently, neural NLGs started leveraging transfer learning and showed promising results in few-shot settings. This paper proposes AUGNLG, a novel data augmentation approach that combines a self-trained neural retrieval model with a few-s…
Extending semantic parsers to code-switched input has been a challenging problem, primarily due to a lack of supervised training data. In this work, we introduce CST5, a new data augmentation technique that finetunes a T5 model using a small seed set ($\approx$100 utterances) to generate code-switched utterances from English utterances. We show that CST5 generates high quality code-switched data, both intrinsically (per human evaluation) and extrinsically by comparing baseline models which are trained without data augmentation to models which are trained with augmented data. Empirically we obs…
In the biomedical domain, the lack of sharable datasets often limit the possibility of developing natural language processing systems, especially dialogue applications and natural language understanding models. To overcome this issue, we explore data generation using templates and terminologies and data augmentation approaches. Namely, we report our experiments using paraphrasing and word representations learned on a large EHR corpus with Fasttext and ELMo, to learn a NLU model without any available dataset. We evaluate on a NLU task of natural language queries in EHRs divided in slot-filling …
Nanyang Technological University（南洋理工大学）；Salesforce Research Asia（Salesforce亚洲研究院）
Transfer learning has yielded state-of-the-art (SoTA) results in many supervised NLP tasks. However, annotated data for every target task in every target language is rare, especially for low-resource languages. We propose UXLA, a novel unsupervised data augmentation framework for zero-resource transfer learning scenarios. In particular, UXLA aims to solve cross-lingual adaptation problems from a source language task distribution to an unknown target language task distribution, assuming no training label in the target language. At its core, UXLA performs simultaneous self-training with data aug…
Coupled with the availability of large scale datasets, deep learning architectures have enabled rapid progress on the Question Answering task. However, most of those datasets are in English, and the performances of state-of-the-art multilingual models are significantly lower when evaluated on non-English data. Due to high data collection costs, it is not realistic to obtain annotated data for each language one desires to support. We propose a method to improve the Cross-lingual Question Answering performance without requiring additional annotated data, leveraging Question Generation models to …
Intent classification (IC) and slot filling (SF) are two fundamental tasks in modern Natural Language Understanding (NLU) systems. Collecting and annotating large amounts of data to train deep learning models for such systems is not scalable. This problem can be addressed by learning from few examples using fast supervised meta-learning techniques such as prototypical networks. In this work, we systematically investigate how contrastive learning and unsupervised data augmentation methods can benefit these existing supervised meta-learning pipelines for jointly modelled IC/SF tasks. Through ext…
In this paper, we explore the artificial generation of typographical errors based on real-world statistics. We first draw on a small set of annotated data to compute spelling error statistics. These are then invoked to introduce errors into substantially larger corpora. The generation methodology allows us to generate particularly challenging errors that require context-aware error detection. We use it to create a set of English language error detection and correction datasets. Finally, we examine the effectiveness of machine learning models for detecting and correcting errors based on this da…
Neural dialog state trackers are generally limited due to the lack of quantity and diversity of annotated training data. In this paper, we address this difficulty by proposing a reinforcement learning (RL) based framework for data augmentation that can generate high-quality data to improve the neural state tracker. Specifically, we introduce a novel contextual bandit generator to learn fine-grained augmentation policies that can generate new effective instances by choosing suitable replacements for the specific context. Moreover, by alternately learning between the generator and the state trac…
Toyota Technological Institute at Chicago（芝加哥丰田技术研究院）
We study a family of data augmentation methods, substructure substitution (SUB2), for natural language processing (NLP) tasks. SUB2 generates new examples by substituting substructures (e.g., subtrees or subsequences) with ones with the same label, which can be applied to many structured NLP tasks such as part-of-speech tagging and parsing. For more general tasks (e.g., text classification) which do not have explicitly annotated substructures, we present variations of SUB2 based on constituency parse trees, introducing structure-aware data augmentation methods to general NLP tasks. For most ca…
Dissecting vocabulary biases datasets through statistical testing and automated data augmentation for artifact mitigation in Natural Language Inference
We present an efficient framework of corpus for sign language translation. Aided with a simple but dramatic data augmentation technique, our method converts text into annotated forms with minimum information loss. Sign languages are composed of manual signals, non-manual signals, and iconic features. According to professional sign language interpreters, non-manual signals such as facial expressions and gestures play an important role in conveying exact meaning. By considering the linguistic features of sign language, our proposed framework is a first and unique attempt to build a multimodal si…
Columbia University（哥伦比亚大学）；Amazon Alexa AI（亚马逊Alexa人工智能部门）
Dialogue understanding tasks often necessitate abundant annotated data to achieve good performance and that presents challenges in low-resource settings. To alleviate this barrier, we explore few-shot data augmentation for dialogue understanding by prompting large pre-trained language models and present a novel approach that iterates on augmentation quality by applying weakly-supervised filters. We evaluate our methods on the emotion and act classification tasks in DailyDialog and the intent classification task in Facebook Multilingual Task-Oriented Dialogue. Models fine-tuned on our augmented…
Sun Yat-sen University（中山大学）；Sinovation Ventures（创新工场）
Aspect term extraction aims to extract aspect terms from review texts as opinion targets for sentiment analysis. One of the big challenges with this task is the lack of sufficient annotated data. While data augmentation is potentially an effective technique to address the above issue, it is uncontrollable as it may change aspect words and aspect labels unexpectedly. In this paper, we formulate the data augmentation as a conditional generation task: generating a new sentence while preserving the original opinion targets and labels. We propose a masked sequence-to-sequence method for conditional…
This paper focuses on how to extract opinions over each Persian sentence-level text. Deep learning models provided a new way to boost the quality of the output. However, these architectures need to feed on big annotated data as well as an accurate design. To best of our knowledge, we do not merely suffer from lack of well-annotated Persian sentiment corpus, but also a novel model to classify the Persian opinions in terms of both multiple and binary classification. So in this work, first we propose two novel deep learning architectures comprises of bidirectional LSTM and CNN. They are a part of…
Current work in named entity recognition (NER) shows that data augmentation techniques can produce more robust models. However, most existing techniques focus on augmenting in-domain data in low-resource scenarios where annotated data is quite limited. In contrast, we study cross-domain data augmentation for the NER task. We investigate the possibility of leveraging data from high-resource domains by projecting it into the low-resource domains. Specifically, we propose a novel neural architecture to transform the data representation from a high-resource to a low-resource domain by learning the…
