The relevance of mobile working is steadily increasing. Based on new mobile devices (e.g. smartphones) and their innovative functionalities, an increasing amount of data is being made available ubiquitously. As a result, the growing diffusion of smartphones offers new potential for enterprises. Current mobile devices and related mobile networks have reached a high level of maturity. Thus, the organizational aspects of mobile work have become a focal point of interest for enterprises as well as for academics. This research article addresses the question: How does context influence the choice of communication channels of mobile knowledge workers? An explorative research approach is used to collect and analyse 418 communication incidents, which were initiated by mobile knowledge workers. The results indicate that (1) the context (e.g. travelling on trains) influences the usage of communication channels and (2) smartphones enable the usage of communication channels (e.g. email) in certain contexts.
This study examined the impact of social media in the fight against the spread of coronavirus (COVID-19) pandemic in Anambra state, Nigeria. The key objectives are to: find out if the numbers of social media users increased in Anambra state since the wake of coronavirus pandemic; find out if the social media is being utilised in the fight against the spread of coronavirus pandemic in Anambra state; find out how the social media is being utilised in the fight against the spread of coronavirus pandemic in Anambra state; and discover the impact of social media in the fight against the spread of c…
Amidst COVID-19 misinformation spreading, social media platforms like Facebook and Twitter rolled out design interventions, including banners linking to authoritative resources and more specific "false information" labels. In late March 2020, shortly after these interventions began to appear, we conducted an exploratory mixed-methods survey (N = 311) to learn: what are social media users' attitudes towards these interventions, and to what extent do they self-report effectiveness? We found that most participants indicated a positive attitude towards interventions, particularly post-specific lab…
We address the problem of maximizing user engagement with content (in the form of like, reply, retweet, and retweet with comments)on the Twitter platform. We formulate the engagement forecasting task as a multi-label classification problem that captures choice behavior on an unsupervised clustering of tweet-topics. We propose a neural network architecture that incorporates user engagement history and predicts choice conditional on this context. We study the impact of recommend-ing tweets on engagement outcomes by solving an appropriately defined sweet optimization problem based on the proposed…
Social media users post content on various topics. A defining feature of social media is that other users can provide feedback -- called community feedback -- to their content in the form of comments, replies, and retweets. We hypothesize that the amount of received feedback influences the choice of topics on which a social media user posts. However, it is challenging to test this hypothesis as user heterogeneity and external confounders complicate measuring the feedback effect. Here, we investigate this hypothesis with a predictive approach based on an interpretable model of an author's decis…
During and after disasters, highways provide vital routes for emergency services, relief efforts, and evacuation activities. Thus, a timely and reliable assessment of disaster impacts on highways is critical for decision-makers to quickly and effectively perform relief and recovery efforts. Recently, social media has increasingly been used in disaster management for obtaining a rapid, public-centric assessment of disaster impacts due to its near real-time, social and informational characteristics. Although promising, the employment of social media for assessing disaster impacts on highways is …
Measuring the impact and success of human performance is common in various disciplines, including art, science, and sports. Quantifying impact also plays a key role on social media, where impact is usually defined as the reach of a user's content as captured by metrics such as the number of views, likes, retweets, or shares. In this paper, we study entire careers of Twitter users to understand properties of impact. We show that user impact tends to have certain characteristics: First, impact is clustered in time, such that the most impactful tweets of a user appear close to each other. Second,…
Social media studies often collect data retrospectively to analyze public opinion. Social media data may decay over time and such decay may prevent the collection of the complete dataset. As a result, the collected dataset may differ from the complete dataset and the study may suffer from data persistence bias. Past research suggests that the datasets collected retrospectively are largely representative of the original dataset in terms of textual content. However, no study analyzed the impact of data persistence bias on social media studies such as those focusing on controversial topics. In th…
This paper presents the results of a systematic review of the literature on the impact of social media in learning and teaching through bibliometric based Citation analysis. The objective of the review was to map the evolution of the current literature and identify the leading sources of knowledge in terms of the most influential journals, authors, and articles. From a total of 50 top most relevant articles selected from the Scopus database, a detailed citation analysis was conducted. The study explored the overall theoretical foundation of social media research involving in learning and study…
Media Bias Matters: Understanding the Impact of Politically Biased News on Vaccine Attitudes in Social Media
School of Computing and AI, Arizona State University（亚利桑那州立大学计算与人工智能学院）；Department of Computer Science, University of Illinois Chicago（芝加哥伊利诺伊大学计算机科学系）；ByteDance Research（字节跳动研究院）
Measuring research impact is important for ranking publications in academic search engines and for research evaluation. Social media metrics or altmetrics measure the impact of scientific work based on social media activity. Altmetrics are complementary to traditional, citation-based metrics, e.g. allowing the assessment of new publications for which citations are not yet available. Despite the increasing importance of altmetrics, their characteristics are not well understood: Until now it has not been researched what kind of researchers are actively using which social media services and why -…
Earthquakes have a deep impact on wide areas, and emergency rescue operations may benefit from social media information about the scope and extent of the disaster. Therefore, this work presents a text miningbased approach to collect and analyze social media data for early earthquake impact analysis. First, disasterrelated microblogs are collected from the Sina microblog based on crawler technology. Then, after data cleaning a series of analyses are conducted including (1) the hot words analysis, (2) the trend of the number of microblogs, (3) the trend of public opinion sentiment, and (4) a key…
Universidad de Valladolid（巴利亚多利德大学）；Complejo Asistencial de Soria（索里亚综合医疗中心）；Hospital General Universitario de Ciudad Real（雷阿尔城大学综合医院）；Sermes CRO
While it remains a taboo topic, gender-based violence (GBV) undermines the health, dignity, security and autonomy of its victims. Many factors have been studied to generate or maintain this kind of violence, however, the influence of the media is still uncertain. Here, we use Machine Learning tools to extrapolate the effect of the news in GBV. By feeding neural networks with news, the topic information associated with each article can be recovered. Our findings show a relationship between GBV news and public awareness, the effect of mediatic GBV cases, and the intrinsic thematic relationship o…
News organizations are increasingly using social media to reach out to their audience aimed at raising their attention and engagement with news. Given the continuous decrease in subscription rates and audience trust in news media, it is imperative for news organizations to understand factors contributing to their relationships with the audience. Using Twitter data of 315 U.S. newspaper organizations and their audiences, this study uses multiple regression analysis to examine the influence of key news organization characteristics on audience engagement with news: (1) trustworthiness computed by…
Internet is fast becoming critically important to commerce, industry and individuals. Search Engine (SE) is the most vital component for communication network and also used for discover information for users or people. Search engine optimization (SEO) is the process that is mostly used to increasing traffic from free, organic or natural listings on search engines and also helps to increase website ranking. It includes techniques like link building, directory submission, classified submission etc. but SMO, on the other hand, is the process of promoting your website on social media platforms. It…
St. Xavier’s College (Autonomous)（圣泽维尔学院（自治））；Jadavpur University（贾达普大学）
Predicting stock market movements has always been of great interest to investors and an active area of research. Research has proven that popularity of products is highly influenced by what people talk about. Social media like Twitter, Reddit have become hotspots of such influences. This paper investigates the impact of social media posts on close price prediction of stocks using Twitter and Reddit posts. Our objective is to integrate sentiment of social media data with historical stock data and study its effect on closing prices using time series models. We carried out rigorous experiments an…
This research aims to investigate the impact of users' privacy awareness on their self-disclosing behavior. Our primary research question is to investigate how young social media users feel about the benefits and risks of disclosing them-selves on social media and how risk-benefit awareness influences the assess-ment of their self-disclosure. Based on the data we recorded, the factor analysis, and three-way ANOVA, we conclude that users who know more about privacy benefits share more on social media (F= 36.291; df 1; sig < .001) while those who know less about the benefits disclose less on soc…
Do people trust social media? If so, why, in what contexts, and how does that trust impact their lives? Researchers, companies, and journalists alike have increasingly investigated these questions, which are fundamental to understanding social media interactions and their implications for society. However, trust in social media is a complex concept, and there is conflicting evidence about the antecedents and implications of trusting social media content, users, and platforms. More problematic is that we lack basic agreement as to what trust means in the context of social media. Addressing thes…
Information overload has become an ubiquitous problem in modern society. Social media users and microbloggers receive an endless flow of information, often at a rate far higher than their cognitive abilities to process the information. In this paper, we conduct a large scale quantitative study of information overload and evaluate its impact on information dissemination in the Twitter social media site. We model social media users as information processing systems that queue incoming information according to some policies, process information from the queue at some unknown rates and decide to f…
When people notice something unusual, they discuss it on social media. They leave traces of their emotions via text expressions. A systematic collection, analysis, and interpretation of social media data across time and space can give insights on local outbreaks, mental health, and social issues. Such timely insights can help in developing strategies and resources with an appropriate and efficient response. This study analysed a large Spatio-temporal tweet dataset of the Australian sphere related to COVID19. The methodology included a volume analysis, dynamic topic modelling, sentiment detecti…
Dedan Kimathi University of Technology（德丹·基马蒂科技大学）
In this new era of social media, social networks are becoming increasingly important sources of user-generated content on the internet. These kinds of information resources, which include a lot of people's feelings, opinions, feedback, and reviews, are very useful for big businesses, markets, politics, journalism, and many other fields. Politics is one of the most talked-about and popular topics on social media networks right now. Many politicians use micro-blogging services like Twitter because they have a large number of followers and supporters on those networks. Politicians, political part…
Do only major scientific breakthroughs hit the news and social media, or does a 'catchy' title help to attract public attention? How strong is the connection between the importance of a scientific paper and the (social) media attention it receives? In this study we investigate these questions by analysing the relationship between the observed attention and certain characteristics of scientific papers from two major multidisciplinary journals: Nature Communication (NC) and Proceedings of the National Academy of Sciences (PNAS). We describe papers by features based on the linguistic properties o…
Badges are a common, and sometimes the only, method of incentivizing users to perform certain actions on online sites. However, due to many competing factors influencing user temporal dynamics, it is difficult to determine whether the badge had (or will have) the intended effect or not. In this paper, we introduce two complementary approaches for determining badge influence on users. In the first one, we cluster users' temporal traces (represented with point processes) and apply covariates (user features) to regularize results. In the second approach, we first classify users' temporal traces w…
Creativity is viewed as one of the most important skills in the context of future-of-work. In this paper, we explore how the dynamic (self-organizing) nature of social networks impacts the fostering of creative ideas. We run 6 trials (N=288) of a web-based experiment involving divergent ideation tasks. We find that network connections gradually adapt to individual creative performances, as the participants predominantly seek to follow high-performing peers for creative inspirations. We unearth both opportunities and bottlenecks afforded by such self-organization. While exposure to high-perform…
Nowadays, social networks play a crucial role in human everyday life and no longer purely associated with spare time spending. In fact, instant communication with friends and colleagues has become an essential component of our daily interaction giving a raise of multiple new social network types emergence. By participating in such networks, individuals generate a multitude of data points that describe their activities from different perspectives and, for example, can be further used for applications such as personalized recommendation or user profiling. However, the impact of the different soc…
The purpose of this study is to examine the impact of board member composition and board members' social media presence on the performance of startups. Using multiple sources, we compile a unique dataset of about 500 US-based technology startups. We find that startups with more venture capitalists on the board and whose board members are active on Twitter attract additional funding over the years, though they do not generate additional sales. By contrast, startups which have no venture capitalists on the board and whose board members are not on Twitter show an increased ability to translate as…
We consider a discrete opinion formation problem in a setting where agents are influenced by both information diffused by their social relations and from recommendations received directly from the social media manager. We study how the "strength" of the influence of the social media and the homophily ratio affect the probability of the agents of reaching a consensus and how these factors can determine the type of consensus reached. In a simple 2-symmetric block model we prove that agents converge either to a consensus or to a persistent disagreement. In particular, we show that when the homoph…
