We propose a topic-dependent attention model for sentiment classification and topic extraction. Our model assumes that a global topic embedding is shared across documents and employs an attention mechanism to derive local topic embedding for words and sentences. These are subsequently incorporated in a modified Gated Recurrent Unit (GRU) for sentiment classification and extraction of topics bearing different sentiment polarities. Those topics emerge from the words' local topic embeddings learned by the internal attention of the GRU cells in the context of a multi-task learning framework. In this paper, we present the hierarchical architecture, the new GRU unit and the experiments conducted on users' reviews which demonstrate classification performance on a par with the state-of-the-art methodologies for sentiment classification and topic coherence outperforming the current approaches for supervised topic extraction. In addition, our model is able to extract coherent aspect-sentiment clusters despite using no aspect-level annotations for training.
University of Illinois at Urbana-Champaign（伊利诺伊大学厄巴纳-香槟分校）
Aspect-based sentiment analysis of review texts is of great value for understanding user feedback in a fine-grained manner. It has in general two sub-tasks: (i) extracting aspects from each review, and (ii) classifying aspect-based reviews by sentiment polarity. In this paper, we propose a weakly-supervised approach for aspect-based sentiment analysis, which uses only a few keywords describing each aspect/sentiment without using any labeled examples. Existing methods are either designed only for one of the sub-tasks, neglecting the benefit of coupling both, or are based on topic models that ma…
IBM Research AI（IBM研究院人工智能部门）；Queen’s University Belfast（贝尔法斯特女王大学）
Ideological leanings of an individual can often be gauged by the sentiment one expresses about different issues. We propose a simple framework that represents a political ideology as a distribution of sentiment polarities towards a set of topics. This representation can then be used to detect ideological leanings of documents (speeches, news articles, etc.) based on the sentiments expressed towards different topics. Experiments performed using a widely used dataset show the promise of our proposed approach that achieves comparable performance to other methods despite being much simpler and mor…
Recently by the development of the Internet and the Web, different types of social media such as web blogs become an immense source of text data. Through the processing of these data, it is possible to discover practical information about different topics, individuals opinions and a thorough understanding of the society. Therefore, applying models which can automatically extract the subjective information from the documents would be efficient and helpful. Topic modeling methods, also sentiment analysis are the most raised topics in the natural language processing and text mining fields. In thi…
Indian Institute of Technology Bombay（印度理工学院孟买分校）；Monash University（莫纳什大学）；IITB-Monash Research Academy（印度理工学院孟买分校-莫纳什研究学院）；IIT-BHU (Varanasi)（印度理工学院贝纳拉斯印度教大学分校（瓦拉纳西））
Topic Models have been reported to be beneficial for aspect-based sentiment analysis. This paper reports a simple topic model for sarcasm detection, a first, to the best of our knowledge. Designed on the basis of the intuition that sarcastic tweets are likely to have a mixture of words of both sentiments as against tweets with literal sentiment (either positive or negative), our hierarchical topic model discovers sarcasm-prevalent topics and topic-level sentiment. Using a dataset of tweets labeled using hashtags, the model estimates topic-level, and sentiment-level distributions. Our evaluatio…
In this paper , we tackle Sentiment Analysis conditioned on a Topic in Twitter data using Deep Learning . We propose a 2-tier approach : In the first phase we create our own Word Embeddings and see that they do perform better than state-of-the-art embeddings when used with standard classifiers. We then perform inference on these embeddings to learn more about a word with respect to all the topics being considered, and also the top n-influencing words for each topic. In the second phase we use these embeddings to predict the sentiment of the tweet with respect to a given topic, and all other to…
Background: Neural networks produce biased classification results due to correlation bias (they learn correlations between their inputs and outputs to classify samples, even when those correlations do not represent cause-and-effect relationships). Objective: This study introduces a fully unsupervised method of mitigating correlation bias, demonstrated with sentiment classification on COVID-19 social media data. Methods: Correlation bias in sentiment classification often arises in conversations about controversial topics. Therefore, this study uses adversarial learning to contrast clusters base…
Drexel University（德雷塞尔大学）；China Central Normal University（华中师范大学）
This paper proposes a new HDP based online review rating regression model named Topic-Sentiment-Preference Regression Analysis (TSPRA). TSPRA combines topics (i.e. product aspects), word sentiment and user preference as regression factors, and is able to perform topic clustering, review rating prediction, sentiment analysis and what we invent as "critical aspect" analysis altogether in one framework. TSPRA extends sentiment approaches by integrating the key concept "user preference" in collaborative filtering (CF) models into consideration, while it is distinct from current CF models by decoup…
MIT Computer Science and Artificial Intelligence Laboratory（麻省理工学院计算机科学与人工智能实验室）；American University of Beirut（贝鲁特美国大学）；Qatar University（卡塔尔大学）
Sentiment analysis is a highly subjective and challenging task. Its complexity further increases when applied to the Arabic language, mainly because of the large variety of dialects that are unstandardized and widely used in the Web, especially in social media. While many datasets have been released to train sentiment classifiers in Arabic, most of these datasets contain shallow annotation, only marking the sentiment of the text unit, as a word, a sentence or a document. In this paper, we present the Arabic Sentiment Twitter Dataset for the Levantine dialect (ArSenTD-LEV). Based on findings fr…
Social Media users tend to mention entities when reacting to news events. The main purpose of this work is to create entity-centric aggregations of tweets on a daily basis. By applying topic modeling and sentiment analysis, we create data visualization insights about current events and people reactions to those events from an entity-centric perspective.
Analysis of online reviews has attracted great attention with broad applications. Often times, the textual reviews are coupled with the numerical ratings in the data. In this work, we propose a probabilistic model to accommodate both textual reviews and overall ratings with consideration of their intrinsic connection for a joint sentiment-topic prediction. The key of the proposed method is to develop a unified generative model where the topic modeling is constructed based on review texts and the sentiment prediction is obtained by combining review texts and overall ratings. The inference of mo…
ANU & NICTA（澳大利亚国立大学与NICTA）；Monash University（莫纳什大学）
Aspect-based opinion mining is widely applied to review data to aggregate or summarize opinions of a product, and the current state-of-the-art is achieved with Latent Dirichlet Allocation (LDA)-based model. Although social media data like tweets are laden with opinions, their "dirty" nature (as natural language) has discouraged researchers from applying LDA-based opinion model for product review mining. Tweets are often informal, unstructured and lacking labeled data such as categories and ratings, making it challenging for product opinion mining. In this paper, we propose an LDA-based opinion…
Singapore Institute of Technology（新加坡理工学院）；Data Storage Institute, A*STAR（新加坡科技研究局数据存储研究院）；University of Glasgow（格拉斯哥大学）
Social media platforms contain a great wealth of information which provides opportunities for us to explore hidden patterns or unknown correlations, and understand people's satisfaction with what they are discussing. As one showcase, in this paper, we present a system, TwiInsight which explores the insight of Twitter data. Different from other Twitter analysis systems, TwiInsight automatically extracts the popular topics under different categories (e.g., healthcare, food, technology, sports and transport) discussed in Twitter via topic modeling and also identifies the correlated topics across …
University of Information Technology（信息技术大学）；Ho Chi Minh City University of Technology（胡志明市理工大学）
Aspect-based Opinion Summary (AOS), consisting of aspect discovery and sentiment classification steps, has recently been emerging as one of the most crucial data mining tasks in e-commerce systems. Along this direction, the LDA-based model is considered as a notably suitable approach, since this model offers both topic modeling and sentiment classification. However, unlike traditional topic modeling, in the context of aspect discovery it is often required some initial seed words, whose prior knowledge is not easy to be incorporated into LDA models. Moreover, LDA approaches rely on sampling met…
McLean Hospital（麦克莱恩医院）；Harvard Medical School（哈佛医学院）；Brandeis University（布兰迪斯大学）
Predicting which patients are more likely to be readmitted to a hospital within 30 days after discharge is a valuable piece of information in clinical decision-making. Building a successful readmission risk classifier based on the content of Electronic Health Records (EHRs) has proved, however, to be a challenging task. Previously explored features include mainly structured information, such as sociodemographic data, comorbidity codes and physiological variables. In this paper we assess incorporating additional clinically interpretable NLP-based features such as topic extraction and clinical s…
Public Attitudes Toward ChatGPT on Twitter: Sentiments, Topics, and Occupations
Indiana University–Purdue University Indianapolis（印第安纳大学-普渡大学印第安纳波利斯分校）；Luddy School of Informatics, Computing, and Engineering, Indiana University–Purdue University Indianapolis（印第安纳大学-普渡大学印第安纳波利斯分校勒迪信息学、计算与工程学院）；Department of Computer Science, Indiana University–Purdue University Indianapolis（印第安纳大学-普渡大学印第安纳波利斯分校计算机科学系）
The Chinese University of Hong Kong（香港中文大学）；Harbin Institute of Technology（哈尔滨工业大学）；Singapore Management University（新加坡管理大学）
App reviews deliver user opinions and emerging issues (e.g., new bugs) about the app releases. Due to the dynamic nature of app reviews, topics and sentiment of the reviews would change along with app release versions. Although several studies have focused on summarizing user opinions by analyzing user sentiment towards app features, no practical tool is released. The large quantity of reviews and noise words also necessitates an automated tool for monitoring user reviews. In this paper, we introduce TOUR for dynamic TOpic and sentiment analysis of User Reviews. TOUR is able to (i) detect and …
IndoBERT-Sentiment: Context-Conditioned Sentiment Classification for Indonesian Text
SocialX；Center of Excellence SAKTI, Research Institute Intelligent Business & Sustainable Economy, Telkom University（卓越中心SAKTI，智能商业与可持续经济研究所，Telkom大学）；Biomedical Engineering Study Program, School of Electrical Engineering, Telkom University（生物医学工程研究项目，电气工程学院，Telkom大学）；Research Center for Smart Mechatronics, National Research and Innovation Agency (BRIN)（智能机电一体化研究中心，国家研究与创新署（BRIN））
Sun Yat-sen University（中山大学）；Guangdong University of Finance（广东金融学院）；Hong Kong Metropolitan University（香港都会大学）
Cross-domain sentiment classification has been a hot spot these years, which aims to learn a reliable classifier using labeled data from a source domain and evaluate it on a target domain. In this vein, most approaches utilized domain adaptation that maps data from different domains into a common feature space. To further improve the model performance, several methods targeted to mine domain-specific information were proposed. However, most of them only utilized a limited part of domain-specific information. In this study, we first develop a method of extracting domain-specific words based on …
Indian Institute of Technology, Madras（印度理工学院马德拉斯分校）；Indian Institute of Technology, Delhi（印度理工学院德里分校）
Sentiment analysis (SA) has become an extensive research area in recent years impacting diverse fields including ecommerce, consumer business, and politics, driven by increasing adoption and usage of social media platforms. It is challenging to extract topics and sentiments from unsupervised short texts emerging in such contexts, as they may contain figurative words, strident data, and co-existence of many possible meanings for a single word or phrase, all contributing to obtaining incorrect topics. Most prior research is based on a specific theme/rhetoric/focused-content on a clean dataset. I…
University of Delaware（特拉华大学）；IBM Almaden Research（IBM阿尔马登研究中心）
A massive amount of reviews are generated daily from various platforms. It is impossible for people to read through tons of reviews and to obtain useful information. Automatic summarizing customer reviews thus is important for identifying and extracting the essential information to help users to obtain the gist of the data. However, as customer reviews are typically short, informal, and multifaceted, it is extremely challenging to generate topic-wise summarization.While there are several studies aims to solve this issue, they are heuristic methods that are developed only utilizing customer rev…
University of Birmingham（伯明翰大学）；De La Salle University（德拉萨大学）
Vaccine hesitancy and other COVID-19-related concerns and complaints in the Philippines are evident on social media. It is important to identify these different topics and sentiments in order to gauge public opinion, use the insights to develop policies, and make necessary adjustments or actions to improve public image and reputation of the administering agency and the COVID-19 vaccines themselves. This paper proposes a semi-supervised machine learning pipeline to perform topic modeling, sentiment analysis, and an analysis of vaccine brand reputation to obtain an in-depth understanding of nati…
Optum Global Advantage (OGA)（奥普姆全球优势（OGA））；IIIT-Delhi（德里印度信息技术学院）
Short text is a popular avenue of sharing feedback, opinions and reviews on social media, e-commerce platforms, etc. Many companies need to extract meaningful information (which may include thematic content as well as semantic polarity) out of such short texts to understand users' behaviour. However, obtaining high quality sentiment-associated and human interpretable themes still remains a challenge for short texts. In this paper we develop ELJST, an embedding enhanced generative joint sentiment-topic model that can discover more coherent and diverse topics from short texts. It uses Markov Ran…
Columbia University（哥伦比亚大学）；National Research Council Canada（加拿大国家研究委员会）；Qatar Computing Research Institute（卡塔尔计算研究所）；The Ohio State University（俄亥俄州立大学）；Facebook（脸书）
In this paper, we describe the 2015 iteration of the SemEval shared task on Sentiment Analysis in Twitter. This was the most popular sentiment analysis shared task to date with more than 40 teams participating in each of the last three years. This year's shared task competition consisted of five sentiment prediction subtasks. Two were reruns from previous years: (A) sentiment expressed by a phrase in the context of a tweet, and (B) overall sentiment of a tweet. We further included three new subtasks asking to predict (C) the sentiment towards a topic in a single tweet, (D) the overall sentimen…
University of Oulu（奥卢大学）；University of Stuttgart（斯图加特大学）
Sentiment analysis is one of the fastest growing research areas in computer science, making it challenging to keep track of all the activities in the area. We present a computer-assisted literature review, where we utilize both text mining and qualitative coding, and analyze 6,996 papers from Scopus. We find that the roots of sentiment analysis are in the studies on public opinion analysis at the beginning of 20th century and in the text subjectivity analysis performed by the computational linguistics community in 1990's. However, the outbreak of computer-based sentiment analysis only occurred…
University of Toronto（多伦多大学）；University of Pittsburgh（匹兹堡大学）；Chinese Academy of Sciences（中国科学院）；University of Chinese Academy of Sciences（中国科学院大学）
The study aims to understand Twitter users' discourse and psychological reactions to COVID-19. We use machine learning techniques to analyze about 1.9 million Tweets (written in English) related to coronavirus collected from January 23 to March 7, 2020. A total of salient 11 topics are identified and then categorized into ten themes, including "updates about confirmed cases," "COVID-19 related death," "cases outside China (worldwide)," "COVID-19 outbreak in South Korea," "early signs of the outbreak in New York," "Diamond Princess cruise," "economic impact," "Preventive measures," "authorities…
IBM Research（IBM研究院）；Columbia University（哥伦比亚大学）；Qatar Computing Research Institute（卡塔尔计算研究所）；Hamad bin Khalifa University（哈马德·本·哈利法大学）
This paper describes the fifth year of the Sentiment Analysis in Twitter task. SemEval-2017 Task 4 continues with a rerun of the subtasks of SemEval-2016 Task 4, which include identifying the overall sentiment of the tweet, sentiment towards a topic with classification on a two-point and on a five-point ordinal scale, and quantification of the distribution of sentiment towards a topic across a number of tweets: again on a two-point and on a five-point ordinal scale. Compared to 2016, we made two changes: (i) we introduced a new language, Arabic, for all subtasks, and (ii)~we made available inf…
The Chinese University of Hong Kong（香港中文大学）；The Hong Kong Polytechnic University（香港理工大学）；Singapore Management University（新加坡管理大学）；Monash University（蒙纳士大学）
Millions of mobile apps are available in app stores, such as Apple's App Store and Google Play. For a mobile app, it would be increasingly challenging to stand out from the enormous competitors and become prevalent among users. Good user experience and well-designed functionalities are the keys to a successful app. To achieve this, popular apps usually schedule their updates frequently. If we can capture the critical app issues faced by users in a timely and accurate manner, developers can make timely updates, and good user experience can be ensured. There exist prior studies on analyzing revi…
University of Ottawa（渥太华大学）；Dalhousie University（达尔豪斯大学）
Reddit.com is a popular social media platform among young people. Reddit users share their stories to seek support from other users, especially during the Covid-19 pandemic. Messages posted on Reddit and their content have provided researchers with opportunity to analyze public concerns. In this study, we analyzed sentiments of COVID-related messages posted on r/Depression. Our study poses the following questions: a) What are the common topics that the Reddit users discuss? b) Can we use these topics to classify sentiments of the posts? c) What matters concern people more during the pandemic? …
Fake review identification is an important topic and has gained the interest of experts all around the world. Identifying fake reviews is challenging for researchers, and there are several primary challenges to fake review detection. We propose developing an initial research paper for investigating fake reviews by using sentiment analysis. Ten research papers are identified that show fake reviews, and they discuss currently available solutions for predicting or detecting fake reviews. They also show the distribution of fake and truthful reviews through the analysis of sentiment. We summarize a…
The words we use to talk about the current epidemiological crisis on social media can inform us on how we are conceptualizing the pandemic and how we are reacting to its development. This paper provides an extensive explorative analysis of how the discourse about Covid-19 reported on Twitter changes through time, focusing on the first wave of this pandemic. Based on an extensive corpus of tweets (produced between 20th March and 1st July 2020) first we show how the topics associated with the development of the pandemic changed through time, using topic modeling. Second, we show how the sentimen…
Unraveling Media Perspectives: A Comprehensive Methodology Combining Large Language Models, Topic Modeling, Sentiment Analysis, and Ontology Learning to Analyse Media Bias
Institute of IT Management and Digitization Research (IFID)（信息管理与数字化研究学院）
Word embeddings or distributed representations of words are being used in various applications like machine translation, sentiment analysis, topic identification etc. Quality of word embeddings and performance of their applications depends on several factors like training method, corpus size and relevance etc. In this study we compare performance of a dozen of pretrained word embedding models on lyrics sentiment analysis and movie review polarity tasks. According to our results, Twitter Tweets is the best on lyrics sentiment analysis, whereas Google News and Common Crawl are the top performers…
Federal University of Rio Grande do Sul（南里奥格兰德联邦大学）；Federal University of Health Sciences of Porto Alegre（阿雷格里港联邦健康科学大学）
2018's Brazilian presidential elections highlighted the influence of alternative media and social networks, such as Twitter. In this work, we perform an analysis covering politically motivated discourses related to the second round in Brazilian elections. In order to verify whether similar discourses reinforce group engagement to personal beliefs, we collected a set of tweets related to political hashtags at that moment. To this end, we have used a combination of topic modeling approach with opinion mining techniques to analyze the motivated political discourses. Using SentiLex-PT, a Portugues…
This paper aims at an aspect sentiment model for aspect-based sentiment analysis (ABSA) focused on micro reviews. This task is important in order to understand short reviews majority of the users write, while existing topic models are targeted for expert-level long reviews with sufficient co-occurrence patterns to observe. Current methods on aggregating micro reviews using metadata information may not be effective as well due to metadata absence, topical heterogeneity, and cold start problems. To this end, we propose a model called Micro Aspect Sentiment Model (MicroASM). MicroASM is based on …
Sentiment analysis or opinion mining has become an open research domain after proliferation of Internet and Web 2.0 social media. People express their attitudes and opinions on social media including blogs, discussion forums, tweets, etc. and, sentiment analysis concerns about detecting and extracting sentiment or opinion from online text. Sentiment based text classification is different from topical text classification since it involves discrimination based on expressed opinion on a topic. Feature selection is significant for sentiment analysis as the opinionated text may have high dimensions…
The e-commerce has started a new trend in natural language processing through sentiment analysis of user-generated reviews. Different consumers have different concerns about various aspects of a specific product or service. Aspect category detection, as a subtask of aspect-based sentiment analysis, tackles the problem of categorizing a given review sentence into a set of pre-defined aspect categories. In recent years, deep learning approaches have brought revolutionary advances in multiple branches of natural language processing including sentiment analysis. In this paper, we propose a deep ne…
Nanjing University of Science and Technology（南京理工大学）；Dalhousie University（达尔豪斯大学）；Jiangsu University of Science and Technology（江苏科技大学）
Internet forums and public social media, such as online healthcare forums, provide a convenient channel for users (people/patients) concerned about health issues to discuss and share information with each other. In late December 2019, an outbreak of a novel coronavirus (infection from which results in the disease named COVID-19) was reported, and, due to the rapid spread of the virus in other parts of the world, the World Health Organization declared a state of emergency. In this paper, we used automated extraction of COVID-19 related discussions from social media and a natural language proces…
Southwest Jiaotong University（西南交通大学）；Microsoft Research Asia（微软亚洲研究院）；Southwestern University of Finance and Economics（西南财经大学）；Ocean University of China（中国海洋大学）；Tencent（腾讯）
Fusion technique is a key research topic in multimodal sentiment analysis. The recent attention-based fusion demonstrates advances over simple operation-based fusion. However, these fusion works adopt single-scale, i.e., token-level or utterance-level, unimodal representation. Such single-scale fusion is suboptimal because that different modality should be aligned with different granularities. This paper proposes a fusion model named ScaleVLAD to gather multi-Scale representation from text, video, and audio with shared Vectors of Locally Aggregated Descriptors to improve unaligned multimodal s…
Sarcasm is considered one of the most difficult problem in sentiment analysis. In our ob-servation on Indonesian social media, for cer-tain topics, people tend to criticize something using sarcasm. Here, we proposed two additional features to detect sarcasm after a common sentiment analysis is conducted. The features are the negativity information and the number of interjection words. We also employed translated SentiWordNet in the sentiment classification. All the classifications were conducted with machine learning algorithms. The experimental results showed that the additional features are …
University of New South Wales（新南威尔士大学）；Deakin University（迪肯大学）
The outbreak of the novel Coronavirus Disease 2019 (COVID-19) has lasted for nearly two years and caused unprecedented impacts on people's daily life around the world. Even worse, the emergence of the COVID-19 Delta variant once again puts the world in danger. Fortunately, many countries and companies have started to develop coronavirus vaccines since the beginning of this disaster. Till now, more than 20 vaccines have been approved by the World Health Organization (WHO), bringing light to people besieged by the pandemic. The promotion of COVID-19 vaccination around the world also brings a lot…
Social media serves as a unified platform for users to express their thoughts on subjects ranging from their daily lives to their opinion on consumer brands and products. These users wield an enormous influence in shaping the opinions of other consumers and influence brand perception, brand loyalty and brand advocacy. In this paper, we analyze the opinion of 19M Twitter users towards 62 popular industries, encompassing 12,898 enterprise and consumer brands, as well as associated subject matter topics, via sentiment analysis of 330M tweets over a period spanning a month. We find that users tend…
