arXivDaily arXiv每日学术速递 周一至周五更新
arXiv 1504.00680cs.SIcs.CYstat.APstat.ML
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在线讨论社区中的反社会行为

Antisocial Behavior in Online Discussion Communities

Justin Cheng, Cristian Danescu-Niculescu-Mizil, Jure Leskovec

摘要:

用户以帖子、评论和投票等形式的贡献对于在线社区的成功至关重要。然而,允许用户参与也会导致不良行为,如拖钓。在本文中,我们通过分析被禁止进入这些社区的用户,来描述三个大型在线讨论社区中的反社会行为。我们发现,这样的用户倾向于集中精力在少数线程,更有可能发布无关的,更成功地获得其他用户的响应。研究这些用户从加入社区到被禁止的演变过程,我们发现,随着时间的推移,他们不仅写得比其他用户差,而且社区对他们的容忍度也越来越低。此外,我们发现,当社区反馈过于苛刻时,反社会行为会加剧。我们的分析还揭示了具有不同反社会行为水平的不同用户群体,这些行为可能会随着时间的推移而发生变化。我们使用这些见解来识别反社会用户早期,一个高度的实际重要性,社区维护者的任务。

英文摘要:

User contributions in the form of posts, comments, and votes are essential to the success of online communities. However, allowing user participation also invites undesirable behavior such as trolling. In this paper, we characterize antisocial behavior in three large online discussion communities by analyzing users who were banned from these communities. We find that such users tend to concentrate their efforts in a small number of threads, are more likely to post irrelevantly, and are more successful at garnering responses from other users. Studying the evolution of these users from the moment they join a community up to when they get banned, we find that not only do they write worse than other users over time, but they also become increasingly less tolerated by the community. Further, we discover that antisocial behavior is exacerbated when community feedback is overly harsh. Our analysis also reveals distinct groups of users with different levels of antisocial behavior that can change over time. We use these insights to identify antisocial users early on, a task of high practical importance to community maintainers.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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