Text is the main method of communicating information in the digital age. Messages, blogs, news articles, reviews, and opinionated information abound on the Internet. People commonly purchase products online and post their opinions about purchased items. This feedback is displayed publicly to assist others with their purchasing decisions, creating the need for a mechanism with which to extract and summarize useful information for enhancing the decision-making process. Our contribution is to improve the accuracy of extraction by combining different techniques from three major areas, named Data Mining, Natural Language Processing techniques and Ontologies. The proposed framework sequentially mines products aspects and users opinions, groups representative aspects by similarity, and generates an output summary. This paper focuses on the task of extracting product aspects and users opinions by extracting all possible aspects and opinions from reviews using natural language, ontology, and frequent (tag) sets. The proposed framework, when compared with an existing baseline model, yielded promising results.
University of Agriculture, Peshawar（白沙瓦农业大学）；CUSIT（城市科学信息技术大学）
Convincing a customer is always considered as a challenging task in every business. But when it comes to online business, this task becomes even more difficult. Online retailers try everything possible to gain the trust of the customer. One of the solutions is to provide an area for existing users to leave their comments. This service can effectively develop the trust of the customer however normally the customer comments about the product in their native language using Roman script. If there are hundreds of comments this makes difficulty even for the native customers to make a buying decision…
Due to flourish of the Web 2.0, web opinion sources are rapidly emerging containing precious information useful for both customers and manufactures. Recently, feature based opinion mining techniques are gaining momentum in which customer reviews are processed automatically for mining product features and user opinions expressed over them. However, customer reviews may contain both opinionated and factual sentences. Distillations of factual contents improve mining performance by preventing noisy and irrelevant extraction. In this paper, combination of both supervised machine learning and rule-b…
Sidi Mohamed Ben Abdellah University (USMBA)（西迪·穆罕默德·本·阿卜杜拉大学）
Customer reviews represent a very rich data source from which we can extract very valuable information about different online shopping experiences. The amount of the collected data may be very large especially for trendy items (products, movies, TV shows, hotels, services...), where the number of available customers' opinions could easily surpass thousands. In fact, while a good number of reviews could indeed give a hint about the quality of an item, a potential customer may not have time or effort to read all reviews for the purpose of making an informed decision (buying, renting, booking...)…
University of Southern California（南加州大学）；Caltech（加州理工学院）
Sentiment analysis is one of the fastest spreading research areas in computer science, making it challenging to keep track of all the activities in the area. We present a customer feedback reviews on product, where we utilize opinion mining, text mining and sentiments, which has affected the surrounded world by changing their opinion on a specific product. Data used in this study are online product reviews collected from Amazon.com. We performed a comparative sentiment analysis of retrieved reviews. This research paper provides you with sentimental analysis of various smart phone opinions on s…
Opinion mining is the branch of computation that deals with opinions, appraisals, attitudes, and emotions of people and their different aspects. This field has attracted substantial research interest in recent years. Aspect-level (called aspect-based opinion mining) is often desired in practical applications as it provides detailed opinions or sentiments about different aspects of entities and entities themselves, which are usually required for action. Aspect extraction and entity extraction are thus two core tasks of aspect-based opinion mining. his paper has presented a framework of aspect-b…
Google Research（谷歌研究院）；Grammarly；Megagon Labs（Megagon实验室）；University of Illinois at Chicago（伊利诺伊大学芝加哥分校）
Customer reviews are vital for making purchasing decisions in the Information Age. Such reviews can be automatically summarized to provide the user with an overview of opinions. In this tutorial, we present various aspects of opinion summarization that are useful for researchers and practitioners. First, we will introduce the task and major challenges. Then, we will present existing opinion summarization solutions, both pre-neural and neural. We will discuss how summarizers can be trained in the unsupervised, few-shot, and supervised regimes. Each regime has roots in different machine learning…
HoChiMinh City University of Technology（胡志明市工业大学）；Lac Hong University（乐鸿大学）
In this paper, we propose several novel techniques to extract and mining opinions of Vietnamese reviews of customers about a number of products traded on e-commerce in Vietnam. The assessment is based on the emotional level of customers on a specific product such as mobile and laptop. We exploit the features of the products because they are much interested by customers and have many products in the Vietnam e-commerce market. Thence, it can be known the favorites and dislikes of customers about exploited products.
Nanjing University of Science and Technology（南京理工大学）；Alibaba Research Center for Complex Sciences, Hangzhou Normal University（杭州师范大学阿里巴巴复杂科学研究中心）；Hangzhou Normal University（杭州师范大学）；Jiangsu Key Laboratory of Data Engineering and Knowledge Service, Nanjing University（南京大学江苏省数据工程与知识服务重点实验室）；Nanjing University（南京大学）
With the development of e-commerce, many products are now being sold worldwide, and manufacturers are eager to obtain a better understanding of customer behavior in various regions. To achieve this goal, most previous efforts have focused mainly on questionnaires, which are time-consuming and costly. The tremendous volume of product reviews on e-commerce websites has seen a new trend emerge, whereby manufacturers attempt to understand user preferences by analyzing online reviews. Following this trend, this paper addresses the problem of studying customer behavior by exploiting recently develop…
Yonsei University（延世大学）；University of Florida（佛罗里达大学）；California State University, Chico（加州州立大学奇科分校）；Iowa State University（爱荷华州立大学）
A new opinion extraction method is proposed to summarize unstructured, user-generated content (i.e., online customer reviews) in the fixed topic domains. To differentiate the current approach from other opinion extraction approaches, which are often exposed to a sparsity problem and lack of sentiment scores, a confirmatory aspect-based opinion mining framework is introduced along with its practical algorithm called DiSSBUS. In this procedure, 1) each customer review is disintegrated into a set of clauses; 2) each clause is summarized to bi-terms-a topic word and an evaluation word-using a part…
The application and usage of opinion mining, especially for business intelligence, product recommendation, targeted marketing etc. have fascinated many research attentions around the globe. Various research efforts attempted to mine opinions from customer reviews at different levels of granularity, including word-, sentence-, and document-level. However, development of a fully automatic opinion mining and sentiment analysis system is still elusive. Though the development of opinion mining and sentiment analysis systems are getting momentum, most of them attempt to perform document-level sentim…
"What other people think" has always been an important piece of information during various decision-making processes. Today people frequently make their opinions available via the Internet, and as a result, the Web has become an excellent source for gathering consumer opinions. There are now numerous Web resources containing such opinions, e.g., product reviews forums, discussion groups, and Blogs. But, due to the large amount of information and the wide range of sources, it is essentially impossible for a customer to read all of the reviews and make an informed decision on whether to purchase…
Institute of Computing and Information Technology, Gomal University（戈马尔大学计算与信息技术学院）
Rapid increase in internet users along with growing power of online review sites and social media has given birth to sentiment analysis or opinion mining, which aims at determining what other people think and comment. Sentiments or Opinions contain public generated content about products, services, policies and politics. People are usually interested to seek positive and negative opinions containing likes and dislikes, shared by users for features of particular product or service. This paper proposed sentence-level lexical based domain independent sentiment classification method for different …
Nanjing University（南京大学）；Nanjing University of Science and Technology（南京理工大学）
Aspect-oriented Fine-grained Opinion Extraction (AFOE) aims at extracting aspect terms and opinion terms from review in the form of opinion pairs or additionally extracting sentiment polarity of aspect term to form opinion triplet. Because of containing several opinion factors, the complete AFOE task is usually divided into multiple subtasks and achieved in the pipeline. However, pipeline approaches easily suffer from error propagation and inconvenience in real-world scenarios. To this end, we propose a novel tagging scheme, Grid Tagging Scheme (GTS), to address the AFOE task in an end-to-end …
Nanyang Technological University（南洋理工大学）；SAP Innovation Center Singapore（SAP新加坡创新中心）
In aspect-based sentiment analysis, most existing methods either focus on aspect/opinion terms extraction or aspect terms categorization. However, each task by itself only provides partial information to end users. To generate more detailed and structured opinion analysis, we propose a finer-grained problem, which we call category-specific aspect and opinion terms extraction. This problem involves the identification of aspect and opinion terms within each sentence, as well as the categorization of the identified terms. To this end, we propose an end-to-end multi-task attention model, where eac…
Bhagwan Parshuram Institute of Technology（巴格万·帕舒拉姆理工学院）
Opinion mining and Sentiment analysis have emerged as a field of study since the widespread of World Wide Web and internet. Opinion refers to extraction of those lines or phrase in the raw and huge data which express an opinion. Sentiment analysis on the other hand identifies the polarity of the opinion being extracted. In this paper we propose the sentiment analysis in collaboration with opinion extraction, summarization, and tracking the records of the students. The paper modifies the existing algorithm in order to obtain the collaborated opinion about the students. The resultant opinion is …
Amirkabir University of Technology（阿米卡比尔理工大学）；Press’nXPress（Press’nXPress公司）；University of Windsor（温莎大学）
Within the context of review analytics, aspects are the features of products and services at which customers target their opinions and sentiments. Aspect detection helps product owners and service providers to identify shortcomings and prioritize customers' needs, and hence, maintain revenues and mitigate customer churn. Existing methods focus on detecting the surface form of an aspect by training supervised learning methods that fall short when aspects are latent in reviews. In this paper, we propose an unsupervised method to extract latent occurrences of aspects. Specifically, we assume that…
Aspect and opinion terms extraction from review texts is one of the key tasks in aspect-based sentiment analysis. In order to extract aspect and opinion terms for Indonesian hotel reviews, we adapt double embeddings feature and attention mechanism that outperform the best system at SemEval 2015 and 2016. We conduct experiments using 4000 reviews to find the best configuration and show the influences of double embeddings and attention mechanism toward model performance. Using 1000 reviews for evaluation, we achieved F1-measure of 0.914 and 0.90 for aspect and opinion terms extraction in token a…
Aspect-level sentiment classification (ALSC) and aspect oriented opinion words extraction (AOWE) are two highly relevant aspect-based sentiment analysis (ABSA) subtasks. They respectively aim to detect the sentiment polarity and extract the corresponding opinion words toward a given aspect in a sentence. Previous works separate them and focus on one of them by training neural models on small-scale labeled data, while neglecting the connections between them. In this paper, we propose a novel joint model, Opinion Transmission Network (OTN), to exploit the potential bridge between ALSC and AOWE t…
Aspect Sentiment Triplet Extraction (ASTE) aims to extract triplets from a sentence, including target entities, associated sentiment polarities, and opinion spans which rationalize the polarities. Existing methods are short on building correlation between target-opinion pairs, and neglect the mutual interference among different sentiment triplets. To address these issues, we utilize a two-stage framework to enhance the correlation between targets and opinions: at stage one, we extract targets and opinions through sequence tagging; then we append a group of artificial tags named Perceivable Pai…
An increasing number of people are using online social networking services (SNSs), and a significant amount of information related to experiences in consumption is shared in this new media form. Text mining is an emerging technique for mining useful information from the web. We aim at discovering in particular tweets semantic patterns in consumers' discussions on social media. Specifically, the purposes of this study are twofold: 1) finding similarity and dissimilarity between two sets of textual documents that include consumers' sentiment polarities, two forms of positive vs. negative opinion…
Beijing Institute of Technology（北京理工大学）；University of Padova（帕多瓦大学）
The state-of-the-art Aspect-based Sentiment Analysis (ABSA) approaches are mainly based on either detecting aspect terms and their corresponding sentiment polarities, or co-extracting aspect and opinion terms. However, the extraction of aspect-sentiment pairs lacks opinion terms as a reference, while co-extraction of aspect and opinion terms would not lead to meaningful pairs without determining their sentiment dependencies. To address the issue, we present a novel view of ABSA as an opinion triplet extraction task, and propose a multi-task learning framework to jointly extract aspect terms an…
Nanjing University（南京大学）；Collaborative Innovation Center of Novel Software Technology and Industrialization（新型软件技术与产业化协同创新中心）
Target-oriented opinion words extraction (TOWE) is a new subtask of ABSA, which aims to extract the corresponding opinion words for a given opinion target in a sentence. Recently, neural network methods have been applied to this task and achieve promising results. However, the difficulty of annotation causes the datasets of TOWE to be insufficient, which heavily limits the performance of neural models. By contrast, abundant review sentiment classification data are easily available at online review sites. These reviews contain substantial latent opinions information and semantic patterns. In th…
College of Computer Science and Software Engineering, Shenzhen University（深圳大学计算机与软件学院）；Tencent Inc.（腾讯公司）
Aspect Sentiment Triplet Extraction (ASTE) aims to extract aspect term (aspect), sentiment and opinion term (opinion) triplets from sentences and can tell a complete story, i.e., the discussed aspect, the sentiment toward the aspect, and the cause of the sentiment. ASTE is a charming task, however, one triplet extracted by ASTE only includes one opinion of the aspect, but an aspect in a sentence may have multiple corresponding opinions and one opinion only provides part of the reason why the aspect has this sentiment, as a consequence, some triplets extracted by ASTE are hard to understand, an…
Aspect extraction can be used in dialogue systems to understand the topic of opinionated text. Expressing an empathetic reaction to an opinion can strengthen the bond between a human and, for example, a robot. The aim of this study is three-fold: 1. create a new annotated dataset for both aspect extraction and opinion words for Dutch childrens language, 2. acquire aspect extraction results for this task and 3. improve current results for aspect extraction in Dutch reviews. This was done by training a deep learning Gated Recurrent Unit (GRU) model, originally developed for an English review dat…
Relationship extraction and named entity recognition have always been considered as two distinct tasks that require different input data, labels, and models. However, both are essential for structured sentiment analysis. We believe that both tasks can be combined into a single stacked model with the same input data. We performed different experiments to find the best model to extract multiple opinion tuples from a single sentence. The opinion tuples will consist of holders, targets, and expressions. With the opinion tuples, we will be able to extract the relationship we need.
Tencent Inc.（腾讯公司）；College of Computer Science and Software Engineering, Shenzhen University（深圳大学计算机与软件学院）；Baidu Inc.（百度公司）
Aspect Sentiment Triplet Extraction (ASTE) aims to extract aspect term, sentiment and opinion term triplets from sentences and tries to provide a complete solution for aspect-based sentiment analysis (ABSA). However, some triplets extracted by ASTE are confusing, since the sentiment in a triplet extracted by ASTE is the sentiment that the sentence expresses toward the aspect term rather than the sentiment of the aspect term and opinion term pair. In this paper, we introduce a more fine-grained Aspect-Sentiment-Opinion Triplet Extraction (ASOTE) Task. ASOTE also extracts aspect term, sentiment …
Institute of Software, Chinese Academy of Sciences（中国科学院软件研究所）；University of Chinese Academy of Sciences（中国科学院大学）；Tencent Cloud AI（腾讯云人工智能）；Peking University（北京大学）
Harvesting question-answer (QA) pairs from customer service chatlog in the wild is an efficient way to enrich the knowledge base for customer service chatbots in the cold start or continuous integration scenarios. Prior work attempts to obtain 1-to-1 QA pairs from growing customer service chatlog, which fails to integrate the incomplete utterances from the dialog context for composite QA retrieval. In this paper, we propose N-to-N QA extraction task in which the derived questions and corresponding answers might be separated across different utterances. We introduce a suite of generative/discri…
Singapore University of Technology and Design（新加坡科技设计大学）；DAMO Academy, Alibaba Group（阿里巴巴集团达摩院）
Aspect Sentiment Triplet Extraction (ASTE) is the most recent subtask of ABSA which outputs triplets of an aspect target, its associated sentiment, and the corresponding opinion term. Recent models perform the triplet extraction in an end-to-end manner but heavily rely on the interactions between each target word and opinion word. Thereby, they cannot perform well on targets and opinions which contain multiple words. Our proposed span-level approach explicitly considers the interaction between the whole spans of targets and opinions when predicting their sentiment relation. Thus, it can make p…
Wuhan University（武汉大学）；Guangdong University of Foreign Studies（广东外语外贸大学）
In this paper, we propose to enhance the pair-wise aspect and opinion terms extraction (PAOTE) task by incorporating rich syntactic knowledge. We first build a syntax fusion encoder for encoding syntactic features, including a label-aware graph convolutional network (LAGCN) for modeling the dependency edges and labels, as well as the POS tags unifiedly, and a local-attention module encoding POS tags for better term boundary detection. During pairing, we then adopt Biaffine and Triaffine scoring for high-order aspect-opinion term pairing, in the meantime re-harnessing the syntax-enriched repres…
Indian Institute of Technology Delhi（德里印度理工学院）；University of Houston（休斯顿大学）
Opinion phrase extraction is one of the key tasks in fine-grained sentiment analysis. While opinion expressions could be generic subjective expressions, aspect specific opinion expressions contain both the aspect as well as the opinion expression within the original sentence context. In this work, we formulate the task as an instance of token-level sequence labeling. When multiple aspects are present in a sentence, detection of opinion phrase boundary becomes difficult and label of each word depend not only upon the surrounding words but also with the concerned aspect. We propose a neural netw…
University of the Basque Country (UPV/EHU)（巴斯克地区大学（UPV/EHU））
In this research note we present a language independent system to model Opinion Target Extraction (OTE) as a sequence labelling task. The system consists of a combination of clustering features implemented on top of a simple set of shallow local features. Experiments on the well known Aspect Based Sentiment Analysis (ABSA) benchmarks show that our approach is very competitive across languages, obtaining best results for six languages in seven different datasets. Furthermore, the results provide further insights into the behaviour of clustering features for sequence labelling tasks. The system …
University of Oregon（俄勒冈大学）；Adobe Research（奥多比研究院）；VinAI Research（越南人工智能研究院）
Targeted opinion word extraction (TOWE) is a sub-task of aspect based sentiment analysis (ABSA) which aims to find the opinion words for a given aspect-term in a sentence. Despite their success for TOWE, the current deep learning models fail to exploit the syntactic information of the sentences that have been proved to be useful for TOWE in the prior research. In this work, we propose to incorporate the syntactic structures of the sentences into the deep learning models for TOWE, leveraging the syntax-based opinion possibility scores and the syntactic connections between the words. We also int…
Jilin University（吉林大学）；University of Technology Sydney（悉尼科技大学）；University of Washington（华盛顿大学）；University of Maryland（马里兰大学）
Aspect-level sentiment classification (ALSC) aims at identifying the sentiment polarity of a specified aspect in a sentence. ALSC is a practical setting in aspect-based sentiment analysis due to no opinion term labeling needed, but it fails to interpret why a sentiment polarity is derived for the aspect. To address this problem, recent works fine-tune pre-trained Transformer encoders for ALSC to extract an aspect-centric dependency tree that can locate the opinion words. However, the induced opinion words only provide an intuitive cue far below human-level interpretability. Besides, the pre-tr…
Target-oriented opinion words extraction (TOWE) is a subtask of aspect-based sentiment analysis (ABSA). Given a sentence and an aspect term occurring in the sentence, TOWE extracts the corresponding opinion words for the aspect term. TOWE has two types of instance. In the first type, aspect terms are associated with at least one opinion word, while in the second type, aspect terms do not have corresponding opinion words. However, previous researches trained and evaluated their models with only the first type of instance, resulting in a sample selection bias problem. Specifically, TOWE models w…
College of Artificial Intelligence, Nankai University（南开大学人工智能学院）；Cloopen Research（容联云研究院）
Aspect sentiment triplet extraction (ASTE), which aims to identify aspects from review sentences along with their corresponding opinion expressions and sentiments, is an emerging task in fine-grained opinion mining. Since ASTE consists of multiple subtasks, including opinion entity extraction, relation detection, and sentiment classification, it is critical and challenging to appropriately capture and utilize the associations among them. In this paper, we transform ASTE task into a multi-turn machine reading comprehension (MTMRC) task and propose a bidirectional MRC (BMRC) framework to address…
Sentiment analysis can be regarded as a relation extraction problem in which the sentiment of some opinion holder towards a certain aspect of a product, theme or event needs to be extracted. We present a novel neural architecture for sentiment analysis as a relation extraction problem that addresses this problem by dividing it into three subtasks: i) identification of aspect and opinion terms, ii) labeling of opinion terms with a sentiment, and iii) extraction of relations between opinion terms and aspect terms. For each subtask, we propose a neural network based component and combine all of t…
Classic information extraction techniques consist in building questions and answers about the facts. Indeed, it is still a challenge to subjective information extraction systems to identify opinions and feelings in context. In sentiment-based NLP tasks, there are few resources to information extraction, above all offensive or hateful opinions in context. To fill this important gap, this short paper provides a new cross-lingual and contextual offensive lexicon, which consists of explicit and implicit offensive and swearing expressions of opinion, which were annotated in two different classes: c…
Fine-grained sentiment analysis is receiving increasing attention in recent years. Extracting opinion target expressions (OTE) in reviews is often an important step in fine-grained, aspect-based sentiment analysis. Retrieving this information from user-generated text, however, can be difficult. Customer reviews, for instance, are prone to contain misspelled words and are difficult to process due to their domain-specific language. In this work, we investigate whether character-level models can improve the performance for the identification of opinion target expressions. We integrate information…
University of Illinois at Chicago（伊利诺伊大学芝加哥分校）；RTI International（RTI国际）
One of the key tasks of sentiment analysis of product reviews is to extract product aspects or features that users have expressed opinions on. In this work, we focus on using supervised sequence labeling as the base approach to performing the task. Although several extraction methods using sequence labeling methods such as Conditional Random Fields (CRF) and Hidden Markov Models (HMM) have been proposed, we show that this supervised approach can be significantly improved by exploiting the idea of concept sharing across multiple domains. For example, "screen" is an aspect in iPhone, but not onl…
University of Edinburgh（爱丁堡大学）；Megagon Labs（Megagon实验室）
We present OpinionDigest, an abstractive opinion summarization framework, which does not rely on gold-standard summaries for training. The framework uses an Aspect-based Sentiment Analysis model to extract opinion phrases from reviews, and trains a Transformer model to reconstruct the original reviews from these extractions. At summarization time, we merge extractions from multiple reviews and select the most popular ones. The selected opinions are used as input to the trained Transformer model, which verbalizes them into an opinion summary. OpinionDigest can also generate customized summaries…
Tokyo Institute of Technology（东京工业大学）；Microsoft STCA（微软（亚洲）互联网工程院）；Nanjing University（南京大学）；Microsoft Research Asia（微软亚洲研究院）；Westlake University（西湖大学）
Target-oriented Opinion Words Extraction (TOWE) is a fine-grained sentiment analysis task that aims to extract the corresponding opinion words of a given opinion target from the sentence. Recently, deep learning approaches have made remarkable progress on this task. Nevertheless, the TOWE task still suffers from the scarcity of training data due to the expensive data annotation process. Limited labeled data increase the risk of distribution shift between test data and training data. In this paper, we propose exploiting massive unlabeled data to reduce the risk by increasing the exposure of the…
Jheronimus Academy of Data Science（杰罗尼莫斯数据科学学院）；Universitas Al Azhar Indonesia（印度尼西亚爱资哈尔大学）；Ninja Van（Ninja Van（印尼快递公司））
Aspect and opinion term extraction is a critical step in Aspect-Based Sentiment Analysis (ABSA). Our study focuses on evaluating transfer learning using pre-trained BERT (Devlin et al., 2018) to classify tokens from hotel reviews in bahasa Indonesia. The primary challenge is the language informality of the review texts. By utilizing transfer learning from a multilingual model, we achieved up to 2% difference on token level F1-score compared to the state-of-the-art Bi-LSTM model with fewer training epochs (3 vs. 200 epochs). The fine-tuned model clearly outperforms the Bi-LSTM model on the enti…
Aspect Sentiment Triplet Extraction (ASTE) deals with extracting opinion triplets, consisting of an opinion target or aspect, its associated sentiment, and the corresponding opinion term/span explaining the rationale behind the sentiment. Existing research efforts are majorly tagging-based. Among the methods taking a sequence tagging approach, some fail to capture the strong interdependence between the three opinion factors, whereas others fall short of identifying triplets with overlapping aspect/opinion spans. A recent grid tagging approach on the other hand fails to capture the span-level s…
Online Reviews play a vital role in e commerce for decision making. Much of the population makes the decision of which places, restaurant to visit, what to buy and from where to buy based on the reviews posted on the respective platforms. A fraudulent review or opinion spam is categorized as an untruthful or deceptive review. Positive reviews of a product or a restaurant helps attract customers and thereby lead to an increase in sales whereas negative reviews may hamper the progress of a restaurant or sales of a product and thereby lead to defamed reputation and loss. Fraudulent reviews are de…
Citing legal opinions is a key part of legal argumentation, an expert task that requires retrieval, extraction and summarization of information from court decisions. The identification of legally salient parts in an opinion for the purpose of citation may be seen as a domain-specific formulation of a highlight extraction or passage retrieval task. As similar tasks in other domains such as web search show significant attention and improvement, progress in the legal domain is hindered by the lack of resources for training and evaluation. This paper presents a new dataset that consists of the cit…
Posts and Telecommunications Institute of Technology（越南邮电技术学院）
Aspect-based opinion mining is the task of identifying sentiment at the aspect level in opinionated text, which consists of two subtasks: aspect category extraction and sentiment polarity classification. While aspect category extraction aims to detect and categorize opinion targets such as product features, sentiment polarity classification assigns a sentiment label, i.e. positive, negative, or neutral, to each identified aspect. Supervised learning methods have been shown to deliver better accuracy for this task but they require labeled data, which is costly to obtain, especially for resource…
