Aspect Sentiment Triplet Extraction (ASTE) aims to extract triplets from a sentence, including target entities, associated sentiment polarities, and opinion spans which rationalize the polarities. Existing methods are short on building correlation between target-opinion pairs, and neglect the mutual interference among different sentiment triplets. To address these issues, we utilize a two-stage framework to enhance the correlation between targets and opinions: at stage one, we extract targets and opinions through sequence tagging; then we append a group of artificial tags named Perceivable Pair, which indicate the span of a specific target-opinion tuple, to the input sentence to obtain closer correlated target-opinion pair representation. Meanwhile, we reduce the negative interference between triplets by restricting tokens' attention field. Finally, the polarity is identified according to the representation of the Perceivable Pair. We conduct experiments on four datasets, and the experimental results show the effectiveness of our model.
Current multimodal sentiment analysis frames sentiment score prediction as a general Machine Learning task. However, what the sentiment score actually represents has often been overlooked. As a measurement of opinions and affective states, a sentiment score generally consists of two aspects: polarity and intensity. We decompose sentiment scores into these two aspects and study how they are conveyed through individual modalities and combined multimodal models in a naturalistic monologue setting. In particular, we build unimodal and multimodal multi-task learning models with sentiment score pred…
University of Illinois at Chicago（伊利诺伊大学芝加哥分校）；University of Science and Technology of China（中国科学技术大学）
Sentiment lexicons are instrumental for sentiment analysis. One can use a set of sentiment words provided in a sentiment lexicon and a lexicon-based classifier to perform sentiment classification. One major issue with this approach is that many sentiment words are domain dependent. That is, they may be positive in some domains but negative in some others. We refer to this problem as domain polarity-changes of words. Detecting such words and correcting their sentiment for an application domain is very important. In this paper, we propose a graph-based technique to tackle this problem. Experimen…
Sentiment analysis and opinion mining is an important task with obvious application areas in social media, e.g. when indicating hate speech and fake news. In our survey of previous work, we note that there is no large-scale social media data set with sentiment polarity annotations for Finnish. This publications aims to remedy this shortcoming by introducing a 27,000 sentence data set annotated independently with sentiment polarity by three native annotators. We had the same three annotators for the whole data set, which provides a unique opportunity for further studies of annotator behaviour o…
Sentiment polarity classification is perhaps the most widely studied topic. It classifies an opinionated document as expressing a positive or negative opinion. In this paper, using movie review dataset, we perform a comparative study with different single kind linguistic features and the combinations of these features. We find that the classic topic-based classifier(Naive Bayes and Support Vector Machine) do not perform as well on sentiment polarity classification. And we find that with some combination of different linguistic features, the classification accuracy can be boosted a lot. We give…
"What other people think" has always been an important piece of information during various decision-making processes. Today people frequently make their opinions available via the Internet, and as a result, the Web has become an excellent source for gathering consumer opinions. There are now numerous Web resources containing such opinions, e.g., product reviews forums, discussion groups, and Blogs. But, due to the large amount of information and the wide range of sources, it is essentially impossible for a customer to read all of the reviews and make an informed decision on whether to purchase…
College of Computer Science and Software Engineering, Shenzhen University（深圳大学计算机与软件学院）；Tencent Inc.（腾讯公司）
Aspect Sentiment Triplet Extraction (ASTE) aims to extract aspect term (aspect), sentiment and opinion term (opinion) triplets from sentences and can tell a complete story, i.e., the discussed aspect, the sentiment toward the aspect, and the cause of the sentiment. ASTE is a charming task, however, one triplet extracted by ASTE only includes one opinion of the aspect, but an aspect in a sentence may have multiple corresponding opinions and one opinion only provides part of the reason why the aspect has this sentiment, as a consequence, some triplets extracted by ASTE are hard to understand, an…
We present a statistical parsing framework for sentence-level sentiment classification in this article. Unlike previous works that employ syntactic parsing results for sentiment analysis, we develop a statistical parser to directly analyze the sentiment structure of a sentence. We show that complicated phenomena in sentiment analysis (e.g., negation, intensification, and contrast) can be handled the same as simple and straightforward sentiment expressions in a unified and probabilistic way. We formulate the sentiment grammar upon Context-Free Grammars (CFGs), and provide a formal description o…
Jilin University（吉林大学）；University of Technology Sydney（悉尼科技大学）；University of Washington（华盛顿大学）；University of Maryland（马里兰大学）
Aspect-level sentiment classification (ALSC) aims at identifying the sentiment polarity of a specified aspect in a sentence. ALSC is a practical setting in aspect-based sentiment analysis due to no opinion term labeling needed, but it fails to interpret why a sentiment polarity is derived for the aspect. To address this problem, recent works fine-tune pre-trained Transformer encoders for ALSC to extract an aspect-centric dependency tree that can locate the opinion words. However, the induced opinion words only provide an intuitive cue far below human-level interpretability. Besides, the pre-tr…
Tencent Inc.（腾讯公司）；College of Computer Science and Software Engineering, Shenzhen University（深圳大学计算机与软件学院）；Baidu Inc.（百度公司）
Aspect Sentiment Triplet Extraction (ASTE) aims to extract aspect term, sentiment and opinion term triplets from sentences and tries to provide a complete solution for aspect-based sentiment analysis (ABSA). However, some triplets extracted by ASTE are confusing, since the sentiment in a triplet extracted by ASTE is the sentiment that the sentence expresses toward the aspect term rather than the sentiment of the aspect term and opinion term pair. In this paper, we introduce a more fine-grained Aspect-Sentiment-Opinion Triplet Extraction (ASOTE) Task. ASOTE also extracts aspect term, sentiment …
Hong Kong University of Science and Technology（香港科技大学）；University of Southern California（南加州大学）
In this paper, we propose a variational approach to weakly supervised document-level multi-aspect sentiment classification. Instead of using user-generated ratings or annotations provided by domain experts, we use target-opinion word pairs as "supervision." These word pairs can be extracted by using dependency parsers and simple rules. Our objective is to predict an opinion word given a target word while our ultimate goal is to learn a sentiment polarity classifier to predict the sentiment polarity of each aspect given a document. By introducing a latent variable, i.e., the sentiment polarity,…
In this work, we propose a new model for aspect-based sentiment analysis. In contrast to previous approaches, we jointly model the detection of aspects and the classification of their polarity in an end-to-end trainable neural network. We conduct experiments with different neural architectures and word representations on the recent GermEval 2017 dataset. We were able to show considerable performance gains by using the joint modeling approach in all settings compared to pipeline approaches. The combination of a convolutional neural network and fasttext embeddings outperformed the best submissio…
In this paper, we described possible directions for deeper understanding, helping bridge the gap between psychology / cognitive science and computational approaches in sentiment/opinion analysis literature. We focus on the opinion holder's underlying needs and their resultant goals, which, in a utilitarian model of sentiment, provides the basis for explaining the reason a sentiment valence is held. While these thoughts are still immature, scattered, unstructured, and even imaginary, we believe that these perspectives might suggest fruitful avenues for various kinds of future work.
Singapore University of Technology and Design（新加坡科技设计大学）；Alibaba Group（阿里巴巴集团）
Aspect based sentiment analysis, predicting sentiment polarity of given aspects, has drawn extensive attention. Previous attention-based models emphasize using aspect semantics to help extract opinion features for classification. However, these works are either not able to capture opinion spans as a whole, or not able to capture variable-length opinion spans. In this paper, we present a neat and effective structured attention model by aggregating multiple linear-chain CRFs. Such a design allows the model to extract aspect-specific opinion spans and then evaluate sentiment polarity by exploitin…
Aspect-level sentiment classification (ALSC) and aspect oriented opinion words extraction (AOWE) are two highly relevant aspect-based sentiment analysis (ABSA) subtasks. They respectively aim to detect the sentiment polarity and extract the corresponding opinion words toward a given aspect in a sentence. Previous works separate them and focus on one of them by training neural models on small-scale labeled data, while neglecting the connections between them. In this paper, we propose a novel joint model, Opinion Transmission Network (OTN), to exploit the potential bridge between ALSC and AOWE t…
A general-audience introduction to the area of "sentiment analysis", the computational treatment of subjective, opinion-oriented language (an example application is determining whether a review is "thumbs up" or "thumbs down"). Some challenges, applications to business-intelligence tasks, and potential future directions are described.
University of Southern Queensland（南昆士兰大学）；Lingnan University（岭南大学）
Sentiment analysis AKA opinion mining is one of the most widely used NLP applications to identify human intentions from their reviews. In the education sector, opinion mining is used to listen to student opinions and enhance their learning-teaching practices pedagogically. With advancements in sentiment annotation techniques and AI methodologies, student comments can be labelled with their sentiment orientation without much human intervention. In this review article, (1) we consider the role of emotional analysis in education from four levels: document level, sentence level, entity level, and …
Many approaches to sentiment analysis rely on lexica where words are tagged with their prior polarity - i.e. if a word out of context evokes something positive or something negative. In particular, broad-coverage resources like SentiWordNet provide polarities for (almost) every word. Since words can have multiple senses, we address the problem of how to compute the prior polarity of a word starting from the polarity of each sense and returning its polarity strength as an index between -1 and 1. We compare 14 such formulae that appear in the literature, and assess which one best approximates th…
Aspect-based sentiment analysis(ABSA) is a textual analysis methodology that defines the polarity of opinions on certain aspects related to specific targets. The majority of research on ABSA is in English, with a small amount of work available in Arabic. Most previous Arabic research has relied on deep learning models that depend primarily on context-independent word embeddings (e.g.word2vec), where each word has a fixed representation independent of its context. This article explores the modeling capabilities of contextual embeddings from pre-trained language models, such as BERT, and making …
In this paper we present SABRINA (Sentiment Analysis: a Broad Resource for Italian Natural language Applications) a manually annotated prior polarity lexical resource for Italian natural language applications in the field of opinion mining and sentiment induction. The resource consists in two different sets, an Italian dictionary of more than 277.000 words tagged with their prior polarity value, and a set of polarity modifiers, containing more than 200 words, which can be used in combination with non neutral terms of the dictionary in order to induce the sentiment of Italian compound terms. To…
Chittagong University of Engineering and Technology（吉大港工程技术大学）
Recently, sentiment polarity detection has increased attention to NLP researchers due to the massive availability of customer's opinions or reviews in the online platform. Due to the continued expansion of e-commerce sites, the rate of purchase of various products, including books, are growing enormously among the people. Reader's opinions/reviews affect the buying decision of a customer in most cases. This work introduces a machine learning-based technique to determine sentiment polarities (either positive or negative category) from Bengali book reviews. To assess the effectiveness of the pro…
When performing Polarity Detection for different words in a sentence, we need to look at the words around to understand the sentiment. Massively pretrained language models like BERT can encode not only just the words in a document but also the context around the words along with them. This begs the questions, "Does a pretrain language model also automatically encode sentiment information about each word?" and "Can it be used to infer polarity towards different aspects?". In this work we try to answer this question by showing that training a comparison of a contextual embedding from BERT and a …
Nankai University（南开大学）；IBM Research - China（IBM中国研究院）
Aspect-based sentiment analysis (ABSA) is to predict the sentiment polarity towards a particular aspect in a sentence. Recently, this task has been widely addressed by the neural attention mechanism, which computes attention weights to softly select words for generating aspect-specific sentence representations. The attention is expected to concentrate on opinion words for accurate sentiment prediction. However, attention is prone to be distracted by noisy or misleading words, or opinion words from other aspects. In this paper, we propose an alternative hard-selection approach, which determines…
Trento RISE（特伦托RISE）；Fondazione Bruno Kessler（布鲁诺·凯斯勒基金会）
Assigning a positive or negative score to a word out of context (i.e. a word's prior polarity) is a challenging task for sentiment analysis. In the literature, various approaches based on SentiWordNet have been proposed. In this paper, we compare the most often used techniques together with newly proposed ones and incorporate all of them in a learning framework to see whether blending them can further improve the estimation of prior polarity scores. Using two different versions of SentiWordNet and testing regression and classification models across tasks and datasets, our learning approach con…
School of Computer Science and Engineering, California State University, San Bernardino（加州州立大学圣贝纳迪诺分校计算机科学与工程学院）
Sentiment-based stock prediction systems aim to explore sentiment or event signals from online corpora and attempt to relate the signals to stock price variations. Both the feature-based and neural-networks-based approaches have delivered promising results. However, the frequently minor fluctuations of the stock prices restrict learning the sentiment of text from price patterns, and learning market sentiment from text can be biased if the text is irrelevant to the underlying market. In addition, when using discrete word features, the polarity of a certain term can change over time according to…
Hankuk University of Foreign Studies（韩国外国语大学）；Université Paris-Est（巴黎东大学）
Web users produce more and more documents expressing opinions. Because these have become important resources for customers and manufacturers, many have focused on them. Opinions are often expressed through adjectives with positive or negative semantic values. In extracting information from users' opinion in online reviews, exact recognition of the semantic polarity of adjectives is one of the most important requirements. Since adjectives have different semantic orientations according to contexts, it is not satisfying to extract opinion information without considering the semantic and lexical r…
In this paper, we explore sentiment composition in phrases that have at least one positive and at least one negative word---phrases like 'happy accident' and 'best winter break'. We compiled a dataset of such opposing polarity phrases and manually annotated them with real-valued scores of sentiment association. Using this dataset, we analyze the linguistic patterns present in opposing polarity phrases. Finally, we apply several unsupervised and supervised techniques of sentiment composition to determine their efficacy on this dataset. Our best system, which incorporates information from the ph…
Fine-grained sentiment analysis attempts to extract sentiment holders, targets and polar expressions and resolve the relationship between them, but progress has been hampered by the difficulty of annotation. Targeted sentiment analysis, on the other hand, is a more narrow task, focusing on extracting sentiment targets and classifying their polarity.In this paper, we explore whether incorporating holder and expression information can improve target extraction and classification and perform experiments on eight English datasets. We conclude that jointly predicting target and polarity BIO labels …
Sentiment analysis can be regarded as a relation extraction problem in which the sentiment of some opinion holder towards a certain aspect of a product, theme or event needs to be extracted. We present a novel neural architecture for sentiment analysis as a relation extraction problem that addresses this problem by dividing it into three subtasks: i) identification of aspect and opinion terms, ii) labeling of opinion terms with a sentiment, and iii) extraction of relations between opinion terms and aspect terms. For each subtask, we propose a neural network based component and combine all of t…
Creating sentiment polarity lexicons is labor intensive. Automatically translating them from resourceful languages requires in-domain machine translation systems, which rely on large quantities of bi-texts. In this paper, we propose to replace machine translation by transferring words from the lexicon through word embeddings aligned across languages with a simple linear transform. The approach leads to no degradation, compared to machine translation, when tested on sentiment polarity classification on tweets from four languages.
Indian Institute of Technology, Bombay（印度理工学院孟买分校）
Our day-to-day life has always been influenced by what people think. Ideas and opinions of others have always affected our own opinions. The explosion of Web 2.0 has led to increased activity in Podcasting, Blogging, Tagging, Contributing to RSS, Social Bookmarking, and Social Networking. As a result there has been an eruption of interest in people to mine these vast resources of data for opinions. Sentiment Analysis or Opinion Mining is the computational treatment of opinions, sentiments and subjectivity of text. In this report, we take a look at the various challenges and applications of Sen…
School of Computer Science and Engineering, Nanyang Technological University（南洋理工大学计算机科学与工程学院）
Subjectivity detection is the task of identifying objective and subjective sentences. Objective sentences are those which do not exhibit any sentiment. So, it is desired for a sentiment analysis engine to find and separate the objective sentences for further analysis, e.g., polarity detection. In subjective sentences, opinions can often be expressed on one or multiple topics. Aspect extraction is a subtask of sentiment analysis that consists in identifying opinion targets in opinionated text, i.e., in detecting the specific aspects of a product or service the opinion holder is either praising …
University of Jinan（济南大学）；University of Chinese Academy of Sciences（中国科学院大学）；Chinese Academy of Sciences（中国科学院）；Shaanxi Normal University（陕西师范大学）；Shihezi University（石河子大学）；Shanghai Institute of Technology（上海应用技术大学）
The Internet contains a wealth of public opinion on food safety, including views on food adulteration, food-borne diseases, agricultural pollution, irregular food distribution, and food production issues. In order to systematically collect and analyse public opinion on food safety, we developed IFoodCloud, a platform for the real-time sentiment analysis of public opinion on food safety in China. It collects data from more than 3,100 public sources that can be used to explore public opinion trends, public sentiment, and regional attention differences of food safety incidents. At the same time, …
Aspect Sentiment Triplet Extraction (ASTE) deals with extracting opinion triplets, consisting of an opinion target or aspect, its associated sentiment, and the corresponding opinion term/span explaining the rationale behind the sentiment. Existing research efforts are majorly tagging-based. Among the methods taking a sequence tagging approach, some fail to capture the strong interdependence between the three opinion factors, whereas others fall short of identifying triplets with overlapping aspect/opinion spans. A recent grid tagging approach on the other hand fails to capture the span-level s…
The Chinese University of Hong Kong（香港中文大学）；Alibaba DAMO Academy（阿里巴巴达摩院）；Tencent AI Lab（腾讯人工智能实验室）
Target-based sentiment analysis involves opinion target extraction and target sentiment classification. However, most of the existing works usually studied one of these two sub-tasks alone, which hinders their practical use. This paper aims to solve the complete task of target-based sentiment analysis in an end-to-end fashion, and presents a novel unified model which applies a unified tagging scheme. Our framework involves two stacked recurrent neural networks: The upper one predicts the unified tags to produce the final output results of the primary target-based sentiment analysis; The lower …
College of Artificial Intelligence, Nankai University（南开大学人工智能学院）；Cloopen Research（容联云研究院）
Aspect sentiment triplet extraction (ASTE), which aims to identify aspects from review sentences along with their corresponding opinion expressions and sentiments, is an emerging task in fine-grained opinion mining. Since ASTE consists of multiple subtasks, including opinion entity extraction, relation detection, and sentiment classification, it is critical and challenging to appropriately capture and utilize the associations among them. In this paper, we transform ASTE task into a multi-turn machine reading comprehension (MTMRC) task and propose a bidirectional MRC (BMRC) framework to address…
With the development of the Internet, natural language processing (NLP), in which sentiment analysis is an important task, became vital in information processing.Sentiment analysis includes aspect sentiment classification. Aspect sentiment can provide complete and in-depth results with increased attention on aspect-level. Different context words in a sentence influence the sentiment polarity of a sentence variably, and polarity varies based on the different aspects in a sentence. Take the sentence, 'I bought a new camera. The picture quality is amazing but the battery life is too short.'as an …
Singapore University of Technology and Design（新加坡科技设计大学）；DAMO Academy, Alibaba Group（阿里巴巴集团达摩院）
Aspect Sentiment Triplet Extraction (ASTE) is the most recent subtask of ABSA which outputs triplets of an aspect target, its associated sentiment, and the corresponding opinion term. Recent models perform the triplet extraction in an end-to-end manner but heavily rely on the interactions between each target word and opinion word. Thereby, they cannot perform well on targets and opinions which contain multiple words. Our proposed span-level approach explicitly considers the interaction between the whole spans of targets and opinions when predicting their sentiment relation. Thus, it can make p…
Aspect Sentiment Triplet Extraction (ASTE) aims to recognize targets, their sentiment polarities and opinions explaining the sentiment from a sentence. ASTE could be naturally divided into 3 atom subtasks, namely target detection, opinion detection and sentiment classification. We argue that the proper subtask combination, compositional feature extraction for target-opinion pairs, and interaction between subtasks would be the key to success. Prior work, however, may fail on `one-to-many' or `many-to-one' situations or derive non-existent sentiment triplets due to defective subtask formulation,…
Sentiment analysis on user reviews helps to keep track of user reactions towards products, and make advices to users about what to buy. State-of-the-art review-level sentiment classification techniques could give pretty good precisions of above 90%. However, current phrase-level sentiment analysis approaches might only give sentiment polarity labelling precisions of around 70%~80%, which is far from satisfaction and restricts its application in many practical tasks. In this paper, we focus on the problem of phrase-level sentiment polarity labelling and attempt to bridge the gap between phrase-…
Beijing Institute of Technology（北京理工大学）；University of Padova（帕多瓦大学）
The state-of-the-art Aspect-based Sentiment Analysis (ABSA) approaches are mainly based on either detecting aspect terms and their corresponding sentiment polarities, or co-extracting aspect and opinion terms. However, the extraction of aspect-sentiment pairs lacks opinion terms as a reference, while co-extraction of aspect and opinion terms would not lead to meaningful pairs without determining their sentiment dependencies. To address the issue, we present a novel view of ABSA as an opinion triplet extraction task, and propose a multi-task learning framework to jointly extract aspect terms an…
University of Illinois Urbana-Champaign（伊利诺伊大学厄巴纳-香槟分校）
Opinion summarization aims to profile a target by extracting opinions from multiple documents. Most existing work approaches the task in a semi-supervised manner due to the difficulty of obtaining high-quality annotation from thousands of documents. Among them, some use aspect and sentiment analysis as a proxy for identifying opinions. In this work, we propose a new framework, FineSum, which advances this frontier in three aspects: (1) minimal supervision, where only aspect names and a few aspect/sentiment keywords are available; (2) fine-grained opinion analysis, where sentiment analysis dril…
Bhagwan Parshuram Institute of Technology（巴格万·帕舒拉姆理工学院）
Opinion mining and Sentiment analysis have emerged as a field of study since the widespread of World Wide Web and internet. Opinion refers to extraction of those lines or phrase in the raw and huge data which express an opinion. Sentiment analysis on the other hand identifies the polarity of the opinion being extracted. In this paper we propose the sentiment analysis in collaboration with opinion extraction, summarization, and tracking the records of the students. The paper modifies the existing algorithm in order to obtain the collaborated opinion about the students. The resultant opinion is …
University of California San Diego（加州大学圣迭戈分校）；Georgia Institute of Technology（佐治亚理工学院）；New York University（纽约大学）；Tulane University（路易斯安那州立大学）；Southern Methodist University（南方 Methodist 大学）
Hong Kong University of Science and Technology（香港科技大学）；University of Southern California（南加州大学）；University of Hong Kong（香港大学）
In this paper, we propose a variational approach to unsupervised sentiment analysis. Instead of using ground truth provided by domain experts, we use target-opinion word pairs as a supervision signal. For example, in a document snippet "the room is big," (room, big) is a target-opinion word pair. These word pairs can be extracted by using dependency parsers and simple rules. Our objective function is to predict an opinion word given a target word while our ultimate goal is to learn a sentiment classifier. By introducing a latent variable, i.e., the sentiment polarity, to the objective function…
Emoticons (e.g., :) and :( ) have been widely used in sentiment analysis and other NLP tasks as features to ma- chine learning algorithms or as entries of sentiment lexicons. In this paper, we argue that while emoticons are strong and common signals of sentiment expression on social media the relationship between emoticons and sentiment polarity are not always clear. Thus, any algorithm that deals with sentiment polarity should take emoticons into account but extreme cau- tion should be exercised in which emoticons to depend on. First, to demonstrate the prevalence of emoticons on social media…
Malek-Ashtar University of Technology（马利克·阿什塔尔科技大学）
With the widespread dissemination of user-generated content on different social networks, and online consumer systems such as Amazon, the quantity of opinionated information available on the Internet has been increased. One of the main tasks of the sentiment analysis is to detect polarity within a text. The existing polarity detection methods mainly focus on keywords and their naive frequency counts; however, they less regard the meanings and implicit dimensions of the natural concepts. Although background knowledge plays a critical role in determining the polarity of concepts, it has been dis…
