A UK-based online questionnaire investigating aspects of usage of user-generated media (UGM), such as Facebook, LinkedIn and Twitter, attracted 587 participants. Results show a high degree of engagement with social networking media such as Facebook, and a significant engagement with other media such as professional media, microblogs and blogs. Participants who experience information overload are those who engage less frequently with the media, rather than those who have fewer posts to read. Professional users show different behaviours to social users. Microbloggers complain of information overload to the greatest extent. Two thirds of Twitter-users have felt that they receive too many posts, and over half of Twitter-users have felt the need for a tool to filter out the irrelevant posts. Generally speaking, participants express satisfaction with the media, though a significant minority express a range of concerns including information overload and privacy.
Information overload has become an ubiquitous problem in modern society. Social media users and microbloggers receive an endless flow of information, often at a rate far higher than their cognitive abilities to process the information. In this paper, we conduct a large scale quantitative study of information overload and evaluate its impact on information dissemination in the Twitter social media site. We model social media users as information processing systems that queue incoming information according to some policies, process information from the queue at some unknown rates and decide to f…
Influence competition finds its significance in many applications, such as marketing, politics and public events like COVID-19. Existing work tends to believe that the stronger influence will always win and dominate nearly the whole network, i.e., "winner takes all". However, this finding somewhat contradicts with our common sense that many competing products are actually coexistent, e.g., Android vs. iOS. This contradiction naturally raises the question: will the winner take all? To answer this question, we make a comprehensive study into influence competition by identifying two factors frequ…
Although the many forms of modern social media have become major channels for the dissemination of information, they are becoming overloaded because of the rapidly-expanding number of information feeds. We analyze the expanding user-generated content in Sina Weibo, the largest micro-blog site in China, and find evidence that popular messages often follow a mechanism that differs from that found in the spread of disease, in contrast to common believe. In this mechanism, an individual with more friends needs more repeated exposures to spread further the information. Moreover, our data suggest th…
The inhibiting effects of information overload on the behavior of online social media users, can affect the population-level characteristics of information dissemination through online conversations. We introduce a mechanistic, agent-based model of information overload and investigate the effects of information overload threshold and rate of information loss on observed online phenomena. We find that conversation volume and participation are lowest under high information overload thresholds and mid-range rates of information loss. Calibrating the model to user responsiveness data on Twitter, w…
Online communication channels, especially social web platforms, are rapidly replacing traditional ones. Online platforms allow users to overcome physical barriers, enabling worldwide participation. However, the power of online communication bears an important negative consequence --- we are exposed to too much information to process. Too many participants, for example, can turn online public spaces into noisy, overcrowded fora where no meaningful conversation can be held. Here we analyze a large dataset of public chat logs from Twitch, a popular video streaming platform, in order to examine ho…
We demonstrate the critical need to identify social situation and instability factors by acquiring public social satisfaction in this research. However, subject to the large amount of manual work cost in subject recruitment and data processing, conventional self-reported method cannot be implemented in real time or applied in large scale investigation. To solve the problem, this paper proposed an approach to predict users' social satisfaction, especially for the economy-related satisfaction based on users' social media records. We recruited 2,018 Cantonese active participants from each city in…
Nowadays social media (Twitter, Facebook, etc.), not only simply as communication media, but also for promotion. Social networking media offers many business benefits for companies and organizations. Research purposes is to determine the model of social network media utilization as a promotional media for handicraft business in Palembang city. Qualitative and quantitative research design are used to know how handicraft business in Palembang city utilizing social media networking as a promotional media. The research results show 35% craft businesses already utilizing social media as a promotion…
The advent of Internet and World Wide Web has led to unprecedent growth of the information available. People usually face the information overload by following a limited number of sources which best fit their interests. It has thus become important to address issues like who gets followed and how to allow people to discover new and better information sources. In this paper we conduct an empirical analysis on different on-line social networking sites, and draw inspiration from its results to present different source selection strategies in an adaptive model for social recommendation. We show th…
The use of social media is ubiquitous and nowadays well-established in our everyday life, but increasingly also before, during or after emergencies. The produced data is spread across several types of social media and can be used by different actors, such as emergency services or volunteer communities. There are already systems available that support the process of gathering, analysing and distributing information through social media. However, dependent on the goal of analysis, the analysis methods and available systems are limited based on technical or business-oriented restrictions. This pa…
Information technology (IT) has been used widely in many aspects of our daily life. After discuss politics related aspects for some articles. In this article author would like to discuss social media for students learning environment. Social media as a leading application on the internet has changed many aspects of life become more globalized. This article discusses the use of social media to support learning activities for students in the faculty of computer science. The author uses Facebook and WordPress as an alternative to electronic learning: 1) online attendance tool, 2) media storage an…
Social media platforms are increasingly being used by governments to foster user interaction. Particularly in cities with enhanced ICT infrastructures (i.e., Informational World Cities) and high internet penetration rates, social media platforms are valuable tools for reaching high numbers of citizens. This empirical investigation of 31 Informational World Cities will provide an overview of social media services used for governmental purposes, of their popularity among governments, and of their usage intensity in broadcasting information online.
Social media generate data on human behaviour at large scales and over long periods of time, posing a complementary approach to traditional methods in the social sciences. Millions of texts from social media can be processed with computational methods to study emotions over time and across regions. However, recent research has shown weak correlations between social media emotions and affect questionnaires at the individual level and between static regional aggregates of social media emotion and subjective well-being at the population level, questioning the validity of social media data to stud…
Social media comprises interactive applications and platforms for creating, sharing and exchange of user-generated contents. The past ten years have brought huge growth in social media, especially online social networking services, and it is changing our ways to organize and communicate. It aggregates opinions and feelings of diverse groups of people at low cost. Mining the attributes and contents of social media gives us an opportunity to discover social structure characteristics, analyze action patterns qualitatively and quantitatively, and sometimes the ability to predict future human relat…
Social media platforms provide active communication channels during mass convergence and emergency events such as disasters caused by natural hazards. As a result, first responders, decision makers, and the public can use this information to gain insight into the situation as it unfolds. In particular, many social media messages communicated during emergencies convey timely, actionable information. Processing social media messages to obtain such information, however, involves solving multiple challenges including: handling information overload, filtering credible information, and prioritizing …
Bots have been playing a crucial role in online platform ecosystems, as efficient and automatic tools to generate content and diffuse information to the social media human population. In this chapter, we will discuss the role of social bots in content spreading dynamics in social media. In particular, we will first investigate some differences between diffusion dynamics of content generated by bots, as opposed to humans, in the context of political communication, then study the characteristics of bots behind the diffusion dynamics of social media spam campaigns.
Media organisations are essential communication stakeholders in social media disaster communication during extreme events. They perform gatekeeper and amplification roles which are crucial for collective sense-making processes. In that capacity, media organisations distribute information through social media, use it as a source of information, and share such information across different channels. Yet, little is known about the role of media organisations on social media as supposed sense-givers to effectively support the creation of mutual sense. This study investigates the communication strat…
Social media have been widely used to organize citizen movements. In 2012, 75% university and college students in Quebec, Canada, participated in mass protests against an increase in tuition fees, mainly organized using social media. To reduce public disruption, the government introduced special legislation designed to impede protest organization. Here, we show that the legislation changed the behaviour of social media users but not the overall structure of their social network on Twitter. Thus, users were still able to spread information to efficiently organize demonstrations using their soci…
Social media has become something that is important to enhance social networking and sharing of information through the website. Social media have not only changed social networking, they provide a valuable tool for social organization, activism, political, healthcare and even academic relations in the university. The researchers conducted present study with objectives to a). examine the academic use of social media by universities, b). measure the popularity and visibility of social media owned by universities. This study was delimited to the universities in Indonesia. The population of the s…
The study explores whether the use of Twitter in Massive Open Online Courses (MOOCs) promotes the interaction among learners. The social network analysis shows that instructors still play a very central role in the social media communication and the communication network between students shrinking over time. The mere use of social media fails to promote learner-learner interaction. More research is needed for understanding learner motivation and how instructional design can help increase their engagement and participation.
This study examined the impact of social media in the fight against the spread of coronavirus (COVID-19) pandemic in Anambra state, Nigeria. The key objectives are to: find out if the numbers of social media users increased in Anambra state since the wake of coronavirus pandemic; find out if the social media is being utilised in the fight against the spread of coronavirus pandemic in Anambra state; find out how the social media is being utilised in the fight against the spread of coronavirus pandemic in Anambra state; and discover the impact of social media in the fight against the spread of c…
Automated accounts on social media have become increasingly problematic. We propose a key feature in combination with existing methods to improve machine learning algorithms for bot detection. We successfully improve classification performance through including the proposed feature.
Social media data has been increasingly used to facilitate situational awareness during events and emergencies such as natural disasters. While researchers have investigated several methods to summarize, visualize or mine the data for analysis, first responders have not been able to fully leverage research advancements largely due to the gap between academic research and deployed, functional systems. In this paper, we explore the opportunities and barriers for the effective use of social media data from first responders' perspective. We present the summary of several detailed interviews with f…
Social media have become a valuable source for extracting data about societal crises and an important outlet to disseminate official information. Government agencies are increasingly turning to social media to use it as a mouthpiece in times of crisis. Gaining intelligence through social media analytics, however, remains a challenge for government agencies, e.g. due to a lack of training and instruments. To mitigate this shortcoming, government agencies need tools that support them in analysing social media data for the public good. This paper presents a design science research approach that g…
The pervasive use of social media has grown to over two billion users to date, and is commonly utilized as a means to share information and shape world events. Evidence suggests that passive social media usage (i.e., viewing without taking action) has an impact on the user's perspective. This empirical influence over perspective could have significant impact on social events. Therefore, it is important to understand how social media contributes to the formation of an individual's perspective. A set of experimental tasks were designed to investigate empirically derived thresholds for opinion fo…
In this paper we investigate what folk models of misinformation exist through semi-structured interviews with a sample of 235 social media users. Work on social media misinformation does not investigate how ordinary users - the target of misinformation - deal with it; rather, the focus is mostly on the anxiety, tensions, or divisions misinformation creates. Studying the aspects of creation, diffusion and amplification also overlooks how misinformation is internalized by users on social media and thus is quick to prescribe "inoculation" strategies for the presumed lack of immunity to misinforma…
The success of a disaster relief and response process is largely dependent on timely and accurate information regarding the status of the disaster, the surrounding environment, and the affected people. This information is primarily provided by first responders on-site and can be enhanced by the firsthand reports posted in real-time on social media. Many tools and methods have been developed to automate disaster relief by extracting, analyzing, and visualizing actionable information from social media. However, these methods are not well integrated in the relief and response processes and the re…
Information propagation in social media depends not only on the static follower structure but also on the topic-specific user behavior. Hence novel models incorporating dynamic user behavior are needed. To this end, we propose a model for individual social media users, termed a genotype. The genotype is a per-topic summary of a user's interest, activity and susceptibility to adopt new information. We demonstrate that user genotypes remain invariant within a topic by adopting them for classification of new information spread in large-scale real networks. Furthermore, we extract topic-specific i…
In the past several years, social media (e.g., Twitter and Facebook) has been experiencing a spectacular rise and popularity, and becoming a ubiquitous discourse for content sharing and social networking. With the widespread of mobile devices and location-based services, social media typically allows users to share whereabouts of daily activities (e.g., check-ins and taking photos), and thus strengthens the roles of social media as a proxy to understand human behaviors and complex social dynamics in geographic spaces. Unlike conventional spatiotemporal data, this new modality of data is dynami…
Social media offers a unique window into attitudes like racism and homophobia, exposure to which are important, hard to measure and understudied social determinants of health. However, individual geo-located observations from social media are noisy and geographically inconsistent. Existing areas by which exposures are measured, like Zip codes, average over irrelevant administratively-defined boundaries. Hence, in order to enable studies of online social environmental measures like attitudes on social media and their possible relationship to health outcomes, first there is a need for a method t…
In the last years researchers in the field of intelligent transportation systems have made several efforts to extract valuable information from social media streams. However, collecting domain-specific data from any social media is a challenging task demanding appropriate and robust classification methods. In this work we focus on exploring geo-located tweets in order to create a travel-related tweet classifier using a combination of bag-of-words and word embeddings. The resulting classification makes possible the identification of interesting spatio-temporal relations in São Paulo and Rio de …
Do people trust social media? If so, why, in what contexts, and how does that trust impact their lives? Researchers, companies, and journalists alike have increasingly investigated these questions, which are fundamental to understanding social media interactions and their implications for society. However, trust in social media is a complex concept, and there is conflicting evidence about the antecedents and implications of trusting social media content, users, and platforms. More problematic is that we lack basic agreement as to what trust means in the context of social media. Addressing thes…
Social media data has been increasingly used to study biomedical and health-related phenomena. From cohort level discussions of a condition to planetary level analyses of sentiment, social media has provided scientists with unprecedented amounts of data to study human behavior and response associated with a variety of health conditions and medical treatments. Here we review recent work in mining social media for biomedical, epidemiological, and social phenomena information relevant to the multilevel complexity of human health. We pay particular attention to topics where social media data analy…
So-called 'social bots' have garnered a lot of attention lately. Previous research showed that they attempted to influence political events such as the Brexit referendum and the US presidential elections. It remains, however, somewhat unclear what exactly can be understood by the term 'social bot'. This paper addresses the need to better understand the intentions of bots on social media and to develop a shared understanding of how 'social' bots differ from other types of bots. We thus describe a systematic review of publications that researched bot accounts on social media. Based on the result…
A growing number of people use social media to seek information or coordinate relief activities in times of crisis. Thus, social media is increasingly deployed by emergency agencies as well to reach more people in crisis situations. However, the large amount of available data on social media could also be used by emergency agencies to understand how they are perceived by the public and to improve their communication. In this study, we examined the Twitter communication about the German emergency agency "Johanniter-Unfall-Hilfe" by conducting a frequency, sentiment, social network and content a…
The present study argues that political communication on social media is mediated by a platform's digital architecture, defined as the technical protocols that enable, constrain, and shape user behavior in a virtual space. A framework for understanding digital architectures is introduced, and four platforms (Facebook, Twitter, Instagram, and Snapchat) are compared along the typology. Using the 2016 US election as a case, interviews with three Republican digital strategists are combined with social media data to qualify the studyies theoretical claim that a platform's network structure, functio…
The rise of social media provides a great opportunity for people to reach out to their social connections to satisfy their information needs. However, generic social media platforms are not explicitly designed to assist information seeking of users. In this paper, we propose a novel framework to identify the social connections of a user able to satisfy his information needs. The information need of a social media user is subjective and personal, and we investigate the utility of his social context to identify people able to satisfy it. We present questions users post on Twitter as instances of…
Social media platforms have now emerged as an important medium for wider dissemination of research articles; with authors, readers and publishers creating different kinds of social media activity about the article. Some research studies have even shown that articles that get more social media attention may get higher visibility and citations. These factors are now persuading journal publishers to integrate social media plugins in their webpages to facilitate sharing and dissemination of articles in social media platforms. Many past studies have analyzed several factors (like journal impact fac…
University of Pretoria（比勒陀利亚大学）；CSIR（南非科学与工业研究理事会）；Mail and Guardian（《邮卫报》）
Social Media can be used to extract discussion topics during a disaster. With the COVID-19 pandemic impact on South Africa, we need to understand how the law and regulation promulgated by the government in response to the pandemic contrasts with discussion topics social media users have been engaging in. In this work, we expand on traditional media analysis by using Social Media discussions driven by or directed to South African government officials. We find topics that are similar as well as different in some cases. The findings can inform further study into social media during disaster setti…
The rising popularity of social media has radically changed the way news content is propagated, including interactive attempts with new dimensions. To date, traditional news media such as newspapers, television and radio have already adapted their activities to the online news media by utilizing social media, blogs, websites etc. This paper provides some insight into the social media presence of worldwide popular news media outlets. Despite the fact that these large news media propagate content via social media environments to a large extent and very little is known about the news item produce…
In this study, we closely look at the use of social media contents as source or reference in the U.S. news media. Specifically, we examine about 60 thousand news articles published within the 5 years period of 2013-2017 by 153 U.S. media outlets and analyze use of social media content as source compared to other sources. We designed a social media source extraction algorithm and investigated the extent and nature of social media source usage across different news topics. Our results show that uses of social media content in news almost doubled in five years. Unreliable media outlets rely on so…
The combination of large open data sources with machine learning approaches presents a potentially powerful way to predict events such as protest or social unrest. However, accounting for uncertainty in such models, particularly when using diverse, unstructured datasets such as social media, is essential to guarantee the appropriate use of such methods. Here we develop a Bayesian method for predicting social unrest events in Australia using social media data. This method uses machine learning methods to classify individual postings to social media as being relevant, and an empirical Bayesian a…
The availability and interactive nature of social media have made them the primary source of news around the globe. The popularity of social media tempts criminals to pursue their immoral intentions by producing and disseminating fake news using seductive text and misleading images. Therefore, verifying social media news and spotting fakes is crucial. This work aims to analyze multi-modal features from texts and images in social media for detecting fake news. We propose a Fake News Revealer (FNR) method that utilizes transform learning to extract contextual and semantic features and contrastiv…
The demo will illustrate the features of a webGIS interface to support the rapid mapping activities after a natural disaster, with the goal of providing additional information from social media to the mapping operators. This demo shows the first results of the E2mC H2020 European project, where the goal is to extract precisely located information from available social media sources, providing accurate geolocating functionalities and, starting from posts searched in Twitter, extending the social media exploration to Flickr, YouTube, and Instagram.
Community detection on social media has attracted considerable attention for many years. However, existing methods do not reveal the relations between communities. Communities can form alliances or engage in antagonisms due to various factors, e.g., shared or conflicting goals and values. Uncovering such relations can provide better insights to understand communities and the structure of social media. According to social science findings, the attitudes that members from different communities express towards each other are largely shaped by their community membership. Hence, we hypothesize that…
Measuring research impact is important for ranking publications in academic search engines and for research evaluation. Social media metrics or altmetrics measure the impact of scientific work based on social media activity. Altmetrics are complementary to traditional, citation-based metrics, e.g. allowing the assessment of new publications for which citations are not yet available. Despite the increasing importance of altmetrics, their characteristics are not well understood: Until now it has not been researched what kind of researchers are actively using which social media services and why -…
Regulation of tobacco products is rapidly evolving. Understanding public sentiment in response to changes is very important as authorities assess how to effectively protect population health. Social media systems are widely recognized to be useful for collecting data about human preferences and perceptions. However, how social media data may be used, in rapid policy change settings, given challenges of narrow time periods and specific locations and non-representative the population using social media is an open question. In this paper we apply quasi-experimental designs, which have been used p…
Thanks to the availability of large online data sets, it has become possible to quantify success in different fields of human endeavour. The study presented here contributes to this literature in evaluating the effect of social media activity, as a means of 'self-branding', to increase the chances of models being elected for the Playboy Magazine's Playmate of the Year award. We hypothesise that candidates who actively manage their Instagram accounts can increase their likelihood to win the award: they use social media to gain more followers, who then might vote for them in the award polls. The…
During and after disasters, highways provide vital routes for emergency services, relief efforts, and evacuation activities. Thus, a timely and reliable assessment of disaster impacts on highways is critical for decision-makers to quickly and effectively perform relief and recovery efforts. Recently, social media has increasingly been used in disaster management for obtaining a rapid, public-centric assessment of disaster impacts due to its near real-time, social and informational characteristics. Although promising, the employment of social media for assessing disaster impacts on highways is …
Social media captures examples of people's behaviors, actions, beliefs, and sentiments. As a result, it can be a valuable source of information and inspiration for HCI research and design. Social media technologies can improve, inform, and strengthen insights to better understand and represent user populations. To understand the position of social media research and analysis in the design process, this paper seeks to highlight shortcomings of using traditional research methods (e.g., interviews, focus groups) that ignore or don't adequately reflect relevant social media, and this paper specula…
During the last few years, there has been an upsurge of social media influencers who are part of the adult entertainment industry, referred to as Performers. To monetize their online presence, Performers often engage in practices which violate community guidelines of social media, such as selling subscriptions for accessing their private "premium" social media accounts, where they distribute adult content. In this paper, we collect and analyze data from FanCentro, an online marketplace where Performers can sell adult content and subscriptions to private accounts in platforms like Snapchat and …
