We demonstrate the critical need to identify social situation and instability factors by acquiring public social satisfaction in this research. However, subject to the large amount of manual work cost in subject recruitment and data processing, conventional self-reported method cannot be implemented in real time or applied in large scale investigation. To solve the problem, this paper proposed an approach to predict users' social satisfaction, especially for the economy-related satisfaction based on users' social media records. We recruited 2,018 Cantonese active participants from each city in Guangdong province according to the population distribution. Both behavioral and linguistic features of the participants are extracted from the online records of social media, i.e., Sina Weibo. Regression models are used to predict Sina Weibo users' social satisfaction. Furthermore, we consult the economic indexes of Guangdong in 2012, and calculate the correlations between these indexes and the predicted social satisfaction. Results indicate that social satisfaction can be significantly expressed by specific social media features; local economy satisfaction has significant positive correlations with several local economy indexes, which supports that it is reliable to predict social satisfaction from social media.
The move to university life is characterized by strong emotions, some of them negative, such as loneliness, anxiety, and depression. These negative emotions are strengthened due to the obligatory lockdown due to the COVID-19 pandemic. Previous research indicates association among the use of social media, university satisfaction, and the aforementioned emotions. We report findings from 248 international undergraduates in The Netherlands, all students at the International School of Business. Our results indicate strong correlations between anxiety, loneliness, and COVID-19-related stress with un…
A UK-based online questionnaire investigating aspects of usage of user-generated media (UGM), such as Facebook, LinkedIn and Twitter, attracted 587 participants. Results show a high degree of engagement with social networking media such as Facebook, and a significant engagement with other media such as professional media, microblogs and blogs. Participants who experience information overload are those who engage less frequently with the media, rather than those who have fewer posts to read. Professional users show different behaviours to social users. Microbloggers complain of information over…
The purpose of a clickbait is to make a link so appealing that people click on it. However, the content of such articles is often not related to the title, shows poor quality, and at the end leaves the reader unsatisfied. To help the readers, the organizers of the clickbait challenge (http://www.clickbait-challenge.org/) asked the participants to build a machine learning model for scoring articles with respect to their "clickbaitness". In this paper we propose to solve the clickbait problem with an ensemble of Linear SVM models, and our approach was tested successfully in the challenge: it sho…
The COVID-19 pandemic has thrown natural life out of gear across the globe. Strict measures are deployed to curb the spread of the virus that is causing it, and the most effective of them have been social isolation. This has led to wide-spread gloom and depression across society but more so among the young and the elderly. There are currently more than 200 million college students in 186 countries worldwide, affected due to the pandemic. The mode of education has changed suddenly, with the rapid adaptation of e-learning, whereby teaching is undertaken remotely and on digital platforms. This st…
Research shows that various social media platforms on Internet such as Twitter, Tumblr (micro-blogging websites), Facebook (a popular social networking website), YouTube (largest video sharing and hosting website), Blogs and discussion forums are being misused by extremist groups for spreading their beliefs and ideologies, promoting radicalization, recruiting members and creating online virtual communities sharing a common agenda. Popular microblogging websites such as Twitter are being used as a real-time platform for information sharing and communication during planning and mobilization if c…
The use of android application technology has advanced rapidly in recent years, making it one of the alternative media for distributing information in a variety of industries, including e-commerce, that consumers may access at any time and from any location. The Bintang Cash & Credit store in Palembang is one of the stores that has already used the Android application. In EUCS there are seven variables: content, accuracy, format, ease of use and timeliness, security, and speed of response. The data of this research were collected by distributing questionnaires to 95 respondents using a random …
Online news media sometimes use misleading headlines to lure users to open the news article. These catchy headlines that attract users but disappointed them at the end, are called Clickbaits. Because of the importance of automatic clickbait detection in online medias, lots of machine learning methods were proposed and employed to find the clickbait headlines. In this research, a model using deep learning methods is proposed to find the clickbaits in Clickbait Challenge 2017's dataset. The proposed model gained the first rank in the Clickbait Challenge 2017 in terms of Mean Squared Error. Also,…
Dalhousie University（达尔豪斯大学）；University of Saskatchewan（萨斯喀彻温大学）；Polish Academy of Sciences（波兰科学院）
The COVID-19 pandemic has affected people's lives in many ways. Social media data can reveal public perceptions and experience with respect to the pandemic, and also reveal factors that hamper or support efforts to curb global spread of the disease. In this paper, we analyzed COVID-19-related comments collected from six social media platforms using Natural Language Processing (NLP) techniques. We identified relevant opinionated keyphrases and their respective sentiment polarity (negative or positive) from over 1 million randomly selected comments, and then categorized them into broader themes …
Social media is both helpful and harmful to the work against sex trafficking. On one hand, social workers carefully use social media to support people experiencing sex trafficking. On the other hand, traffickers use social media to groom and recruit people into trafficking situations. There is the opportunity to use social media data to better provide support for people experiencing trafficking. While AI and Machine Learning (ML) have been used in work against sex trafficking, they predominantly focus on detecting Child Sexual Abuse Material. Work using social media data has not been done with…
User-generated content is central to social computing scholarship. However, researchers and practitioners often presume that these users are alive. Failing to account for mortality is problematic in social media where an increasing number of profiles represent those who have died. Identifying mortality can empower designers to better manage content and support the bereaved, as well as promote high-quality data science. Based on a computational linguistic analysis of post-mortem social media profiles and content, we report on classifiers developed to detect mortality and show that mortality can…
The information system (T.V., newspapers, blogs, social network platforms) and its inner dynamics play a fundamental role on the evolution of collective debates and thus on the public opinion. In this work we address such a process focusing on how the current inner strategies of the information system (competition, customer satisfaction) once combined with the gossip may affect the opinions dynamics. A reinforcement effect is particularly evident in the social network platforms where several and incompatible cultures coexist (e.g, pro or against the existence of chemical trails and reptilians,…
Despite the high consumption of dietary supplements (DS), there are not many reliable, relevant, and comprehensive online resources that could satisfy information seekers. The purpose of this research study is to understand consumers' information needs on DS using topic modeling and to evaluate its accuracy in correctly identifying topics from social media. We retrieved 16,095 unique questions posted on Yahoo! Answers relating to 438 unique DS ingredients mentioned in sub-section, "Alternative medicine" under the section, "Health". We implemented an unsupervised topic modeling method, Correlat…
This paper extends and validates a model of value-driven online healthcare information search in online shared contexts. Perceived value is an important factor behind users' decisions concerning search, consumption and reuse of products and services. The role of utilitarian, hedonic and epistemic value of information in user satisfaction and intention to repeat online search is well recognized, but little support has been found for social value affecting user satisfaction critical for such decisions. Therefore, a value-based model of online healthcare information search was extended adding det…
