In this paper we solve a particular stochastic recursion in the stationary ergodic framework, and propose some applications of this result to the study of regenerativity (that is, finiteness of busy cycles) and stationarity of some queueing systems: pure delay systems, in which all customers are immediately served, and queues with impatient customers. In this latter case under the FIFO discipline, we prove as well the existence of a stationary workload on an enlarged probability space.
In this paper we present the fluid limit of an heavily loaded Earliest Deadline First queue with impatient customers, represented by a measure-valued process keeping track of residual time-credits of lost and waiting customers. This fluid limit is the solution of an integrated transport equation. We then use this fluid limit to derive fluid approximations of the processes counting the number of waiting and already lost customers.
In this paper, we study the stability of queues with impatient customers. Under general stationary ergodic assumptions, we first provide some conditions for such a queue to be regenerative (i.e. to empty a.s. an infinite number of times). In the particular case of a single server operating in First in, First out, we prove the existence (in some cases, on an enlarged probability space) of a stationary workload. This is done by studying stochastic recursions under the Palm settings, and by stochastic comparison of stochastic recursions.
In this paper, we deal with an $D/GI/1$ vacation system with impatient customers. We give a sufficient condition for the existence of a limit distribution of the waiting time and integral equations are derived in both reneging and balking scenarios. Explicit solutions are given when vacation times are exponentially distributed and service times are either exponentially distributed or deterministic.
In this paper, we study the stability of queues with impatient customers. Under general stationary ergodic assumptions, we first provide some conditions for such a queue to be regenerative (i.e. to empty a.s. an infinite number of times). In the particular case of a single server operating in First in, First out, we prove the existence (in some cases, on an enlarged probability space) of a stationary workload. This is done by studying a non-monotonic stochastic recursion under the Palm settings, and by stochastic comparison of stochastic recursions.
There are two contributions to the literature in this note. Firstly, we point out that under some weak conditions the result in Swensen (1986) on the remaining loads in a GI/M/$c$ queue with impatient customers, derived under the assumption that the distribution of inter-arrival times is Coxian, is also valid for the more general phase type distribution. From this result the distributions of the virtual and the actual waiting time can easily be obtained. Secondly, the relation to an alternative expression for the distribution of the virtual waiting time derived by Kawanishi and Takine (2015) i…
The shortest-remaining-processing-time (SRPT) scheduling policy has been extensively studied, for more than 50 years, in single-server queues with infinitely patient jobs. Yet, much less is known about its performance in multiserver queues. In this paper, we present the first theoretical analysis of SRPT in multiserver queues with abandonment. In particular, we consider the M/GI/s+GI queue and demonstrate that, in the many-sever overloaded regime, performance in the SRPT queue is equivalent, asymptotically in steady state, to a preemptive two-class priority queue where customers with short ser…
We consider an $M/M/1$ queueing system with impatient customers with multiple and single vacations. It is assumed that customers are impatient whenever the state of the server. We derive the probability generating functions of the number of customers in the system and we obtain some performance measures.
We study systems with two classes of impatient customers who differ across the classes in their distribution of service times and patience times. The customers are served on a first-come, first served basis (FCFS) regardless of their class. Such systems are common in customer call centers, which often segment their arrivals into classes of callers whose requests differ in their complexity and criticality. We first consider an $M$/$G$/1 + $M$ queue and then analyze the $M$/$M$/$k$ + $M$ case. Analyzing these systems using a queue length process proves intractable as it would require us to keep …
We present the explicit construction of a stable queue with several servers and impatient customers, under stationary ergodic assumptions. Using a stochastic comparison of the (multivariate) workload sequence with two monotonic stochastic recursions, we propose a sufficient condition of existence of a unique stationary state of the system using Renovation theory. Whenever this condition is relaxed we use extension techniques to prove the existence of a stationary state in some cases.
A two-class Processor-Sharing queue with one impatient class is studied. Local exponential decay rates for its stationary distribution (N, M) are established in the heavy traffic regime where the arrival rate of impatient customers grows proportionally to a large factor A. This regime is characterized by two time-scales, so that no general Large Deviations result is applicable. In the framework of singular perturbation methods, we instead assume that an asymptotic expansion of the solution of associated Kolmogorov equations exists for large A and derive it in the form P(N = Ax, M = Ay) ~ g(x,y…
We investigate a processor sharing queue with renewal arrivals and generally distributed service times. Impatient jobs may abandon the queue, or renege, before completing service. The corresponding stochastic processes are represented by measure valued Markov processes on R^2\_+. A scaling procedure that gives rise to a fluid model with a nontrivial, yet tractable steady state behavior, is presented. This fluid model model captures many essential features of the underlying stochastic model, and it is used to analyze the impact of impatience in processor sharing queues.
It is interesting and challenging to study double-ended queues with First-Come-First-Match discipline under customers' impatient behavior and non-Poisson inputs. The system stability can be guaranteed by the customers' impatient behavior, while the existence of impatient customers makes analysis of such double-ended queues more difficult or even impossible to find an explicitly analytic solution, thus it becomes more and more important to develop effective numerical methods in a variety of practical matching problems. This paper studies a block-structured double-ended queue, whose block struct…
We prove several results about the rate of convergence to stationarity, that is, the spectral gap, for the M/M/n queue in the Halfin-Whitt regime. We identify the limiting rate of convergence to steady-state, and discover an asymptotic phase transition that occurs w.r.t. this rate. In particular, we demonstrate the existence of a constant $B^*\approx1.85772$ s.t. when a certain excess parameter $B\in(0,B^*]$, the error in the steady-state approximation converges exponentially fast to zero at rate $\frac{B^2}{4}$. For $B>B^*$, the error in the steady-state approximation converges exponentially …
Yanshan University（燕山大学）；Beijing University of Technology（北京工业大学）
In this paper, we discuss an interesting but challenging bilateral stochastically matching problem: A more general matched queue with matching batch pair (m, n) and two types (i.e., types A and B) of impatient customers, where the arrivals of A- and B-customers are both Poisson processes, m A-customers and n B-customers are matched as a group which leaves the system immediately, and the customers' impatient behavior is to guarantee the stability of the system. We show that this matched queue can be expressed as a novel bidirectional level-dependent quasi-birth-and-death (QBD) process. Based on…
We propose a unified approach to establishing diffusion approximations for queues with impatient customers within a general framework of scaling customer patience time. The approach consists of two steps. The first step is to show that the diffusion-scaled abandonment process is asymptotically close to a function of the diffusion-scaled queue length process under appropriate conditions. The second step is to construct a continuous mapping not only to characterize the system dynamics using the system primitives, but also to help verify the conditions needed in the first step. The diffusion appr…
We consider the problem of scheduling a queueing system in which many statistically identical servers cater to several classes of impatient customers. Service times and impatience clocks are exponential while arrival processes are renewal. Our cost is an expected cumulative discounted function, linear or nonlinear, of appropriately normalized performance measures. As a special case, the cost per unit time can be a function of the number of customers waiting to be served in each class, the number actually being served, the abandonment rate, the delay experienced by customers, the number of idli…
We study a system, where a random flow of customers is served by servers (called agents) invited on-demand. Each invited agent arrives into the system after a random time; after each service completion, an agent returns to the system or leaves it with some fixed probabilities. Customers and/or agents may be impatient, that is, while waiting in queue, they leave the system at a certain rate (which may be zero). We consider the queue-length-based feedback scheme, which controls the number of pending agent invitations, depending on the customer and agent queue lengths and their changes. The basic…
In this paper we study a queue with Lévy input, without imposing any a priori assumption on the jumps being one-sided. The focus is on computing the transforms of all sorts of quantities related to the transient workload, assuming the workload is in stationarity at time 0. The results are simple expressions that are in terms of the bivariate Laplace exponents of ladder processes. In particular, we derive the transform of the minimum workload attained over an exponentially distributed interval.
This work considers a many-server queueing system in which impatient customers with i.i.d., generally distributed service times and i.i.d., generally distributed patience times enter service in the order of arrival and abandon the queue if the time before possible entry into service exceeds the patience time. The dynamics of the system is represented in terms of a pair of measure-valued processes, one that keeps track of the waiting times of the customers in queue and the other that keeps track of the amounts of time each customer being served has been in service. Under mild assumptions, essen…
We consider a controlled double-ended queue consisting of two classes of customers, labeled sellers and buyers. The sellers and buyers arrive in a trading market according to two independent renewal processes. Whenever there is a seller and buyer pair, they are matched and leave the system instantaneously. The matching follows first-come-first-match service discipline. Those customers who cannot be matched immediately need to wait in the designated queue, and they are assumed to be impatient with generally distributed patience times. The control problem is concerned with the trade-off between …
We provide the first algorithm that under minimal assumptions allows to simulate the stationary waiting-time sequence of a single-server queue backwards in time, jointly with the input processes of the queue (inter-arrival and service times). The single-server queue is useful in applications of DCFTP (Dominated Coupling From The Past), which is a well known protocol for simulation without bias from steady-state distributions. Our algorithm terminates in finite time assuming only finite mean of the inter-arrival and service times. In order to simulate the single-server queue in stationarity unt…
This contribution investigates asymptotic properties of transient queue length process $$ Q(t)=\max\left(x+X(t)-ct, \sup_{0\leq s\leq t}\left(X(t)-X(s)-c(t-s)\right)\right),\ \ \ t\geq 0 $$ in Gaussian fluid queueing model, where input process $X$ is modeled by a centered Gaussian process with stationary increments, $c>0$ is the output rate and $x=Q(0)\ge0$. More specifically, under some mild conditions on $X$, exact asymptotics of $$\mathbb{P}\left(Q(T_u)>u\right) $$ as $u\to\infty$, is derived. The play between $u$ and $T_u$ leads to two qualitatively different regimes: (A) short-time horizo…
By analyzing energy-efficient management of data centers, this paper proposes and develops a class of interesting {\it Group-Server Queues}, and establishes two representative group-server queues through loss networks and impatient customers, respectively. Furthermore, such two group-server queues are given model descriptions and necessary interpretation. Also, simple mathematical discussion is provided, and simulations are made to study the expected queue lengths, the expected sojourn times and the expected virtual service times. In addition, this paper also shows that this class of group-ser…
