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arXiv 2602.13244cs.CYcs.AI
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商业中的负责任人工智能

Responsible AI in Business

Stephan Sandfuchs, Diako Farooghi, Janis Mohr, Sarah Grewe, Markus Lemmen, Jörg Frochte

AI总结:

本文探讨中小企业在商业中实施负责任人工智能的框架,涵盖法律合规、透明性、可持续性和数据主权四个核心领域,提出治理、文档和实施路线图等关键步骤。

摘要:

人工智能(AI)和机器学习(ML)已从研究和试点项目进入日常商业运营,生成式AI加速了其在流程、产品和服务中的应用。本文介绍了负责任人工智能的概念,特别关注中小企业实践。它将负责任人工智能分为四个核心领域,这些领域对于引入和操作AI系统至关重要,确保其合法、可理解、可持续和数据主权。首先,讨论了欧盟AI法案作为基于风险的监管框架,包括提供者和部署者角色的区别,以及由此产生的义务,如风险评估、文档、透明性要求和AI素养措施。其次,探讨了可解释AI作为透明和信任的基础,明确透明、可解释性和可解释性的关键概念,并总结了使模型行为和决策更易理解的实用方法。第三,涵盖了绿色AI,强调AI系统应不仅通过性能来评估,还应通过能耗和资源消耗来评估,并概述了诸如模型重用、资源高效适应、持续学习、模型压缩和监控等杠杆。第四,探讨了本地模型(本地和边缘)作为支持数据保护、控制、低延迟和战略独立的操作选项,包括通过微调和检索增强生成进行领域适应。本文最后总结了建立治理、文档、安全操作、可持续性考虑和实施路线图的一系列下一步措施。

英文摘要:

Artificial intelligence (AI) and Machine Learning (ML) have moved from research and pilot projects into everyday business operations, with generative AI accelerating adoption across processes, products, and services. This paper introduces the concept of Responsible AI for organizational practice, with a particular focus on small and medium-sized enterprises. It structures Responsible AI along four focal areas that are central for introducing and operating AI systems in a legally compliant, comprehensible, sustainable, and data-sovereign manner. First, it discusses the EU AI Act as a risk-based regulatory framework, including the distinction between provider and deployer roles and the resulting obligations such as risk assessment, documentation, transparency requirements, and AI literacy measures. Second, it addresses Explainable AI as a basis for transparency and trust, clarifying key notions such as transparency, interpretability, and explainability and summarizing practical approaches to make model behavior and decisions more understandable. Third, it covers Green AI, emphasizing that AI systems should be evaluated not only by performance but also by energy and resource consumption, and outlines levers such as model reuse, resource-efficient adaptation, continuous learning, model compression, and monitoring. Fourth, it examines local models (on-premise and edge) as an operating option that supports data protection, control, low latency, and strategic independence, including domain adaptation via fine-tuning and retrieval-augmented generation. The paper concludes with a consolidated set of next steps for establishing governance, documentation, secure operation, sustainability considerations, and an implementation roadmap.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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