arXivDaily arXiv每日学术速递 周一至周五更新
arXiv 2209.07076cs.AIcs.HC
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负责任的AI实施:以人为本的加速创新过程的框架

Responsible AI Implementation: A Human-centered Framework for Accelerating the Innovation Process

Griffith University(格里菲斯大学);Gold Coast University Hospital(黄金海岸大学医院);Queensland Health(昆士兰卫生厅);Everledger

Dian Tjondronegoro, Elizabeth Yuwono, Brent Richards, Damian Green, Siiri Hatakka

摘要:

期望与成功采用人工智能来创新和改进业务之间仍存在巨大差距。由于深度学习的出现,人工智能的采用变得更加复杂,因为它通常包含大数据和物联网,影响数据隐私。现有的框架已经确定了关注以人为本的设计的必要性,结合技术和业务/组织的角度。然而,信任仍然是一个关键问题,需要从一开始就进行设计。所提出的框架扩展了以人为本的设计方法,强调和维护支撑过程的信任。本文提出了一个负责任人工智能(AI)实现的理论框架。拟议的框架强调了敏捷共创过程的协同业务技术方法。其目的是通过让所有利益相关者参与整个项目来简化人工智能的采用过程,以创新和改善业务,从而使人工智能技术的设计,开发和部署与人结合,而不是孤立。该框架基于分析性文献综述、概念框架设计和从业者的中介专业知识,对负责任的人工智能实施提出了新的观点。该框架强调在以人为本的设计和敏捷开发过程中建立和维护信任。这种以人为本的方法与隐私设计原则相一致并由隐私设计原则实现。该技术的创造者和最终用户正在共同努力,专门针对业务需求和人类特征定制AI解决方案。一个关于采用人工智能辅助医院规划的说明性案例研究将证明所提出的框架适用于现实生活中的应用。

英文摘要:

There is still a significant gap between expectations and the successful adoption of AI to innovate and improve businesses. Due to the emergence of deep learning, AI adoption is more complex as it often incorporates big data and the internet of things, affecting data privacy. Existing frameworks have identified the need to focus on human-centered design, combining technical and business/organizational perspectives. However, trust remains a critical issue that needs to be designed from the beginning. The proposed framework expands from the human-centered design approach, emphasizing and maintaining the trust that underpins the process. This paper proposes a theoretical framework for responsible artificial intelligence (AI) implementation. The proposed framework emphasizes a synergistic business technology approach for the agile co-creation process. The aim is to streamline the adoption process of AI to innovate and improve business by involving all stakeholders throughout the project so that the AI technology is designed, developed, and deployed in conjunction with people and not in isolation. The framework presents a fresh viewpoint on responsible AI implementation based on analytical literature review, conceptual framework design, and practitioners' mediating expertise. The framework emphasizes establishing and maintaining trust throughout the human-centered design and agile development of AI. This human-centered approach is aligned with and enabled by the privacy by design principle. The creators of the technology and the end-users are working together to tailor the AI solution specifically for the business requirements and human characteristics. An illustrative case study on adopting AI for assisting planning in a hospital will demonstrate that the proposed framework applies to real-life applications.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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