高等教育机构残疾服务专业人员如何使用生成式AI为HCI图表编写图像描述
How University Disability Services Professionals Write Image Descriptions for HCI Figures Using Generative AI
AI总结:
本研究探讨了生成式AI如何帮助高等教育机构残疾服务专业人员更高效地编写HCI图表的替代文本,并发现AI辅助能提升文本质量与编写效率,但存在交互效率问题。
摘要:
大学残疾服务办公室(DSO)专业人员为视觉内容编写替代文本。然而,由于视觉内容的复杂性,例如研究出版物中的HCI图表,如果DSO专业人员缺乏相关专业知识,他们可能难以编写高质量的替代文本。生成式AI在理解图表并编写其描述方面显示出潜力,但其对DSO专业人员的支持仍处于探索阶段,且有限的工作评估了使用AI辅助生成的替代文本质量。在本研究中,我们进行了两项研究:首先,我们调查了12名DSO专业人员使用生成式AI编写HCI图表替代文本的情况。其次,我们招募了11名HCI专家来评估DSO专业人员编写的替代文本。研究发现,仅由DSO专业人员编写的替代文本质量低于使用AI辅助编写的替代文本。AI辅助也帮助DSO专业人员更快、更有信心地编写替代文本;然而,他们报告了与AI交互的效率问题。我们的研究为探索非专业专家的无障碍专业人员的AI支持做出了贡献。
英文摘要:
Disability Services Office (DSO) professionals at higher education institutions write alt text for visual content. However, due to the complexity of visual content, such as HCI figures in research publications, DSO professionals can struggle to write high-quality alt text if they lack subject expertise. Generative AI has shown potential for understanding figures and writing descriptions, yet its support for DSO professionals remains underexplored, and few studies evaluate the quality of AI-assisted alt text. In this work, we conducted two studies: first, we investigated generative AI support for writing alt text for HCI figures with 12 DSO professionals. Second, we recruited 11 HCI experts to evaluate the alt text written by DSO professionals. Findings show that alt text written solely by DSO professionals has lower quality than alt text written with AI assistance. AI assistance also helped DSO professionals write alt text more quickly and with greater confidence; however, they reported inefficacy in interactions with the AI. Our work contributes to research on AI support for non-subject-expert accessibility professionals.
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