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arXiv 2602.08227cs.HCcs.AI
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探究写作专业人员与生成式AI的关系:如何结合竞争与合作的看法塑造工作实践和成果

Investigating Writing Professionals' Relationships with Generative AI: How Combined Perceptions of Rivalry and Collaboration Shape Work Practices and Outcomes

Tandon School of Engineering New York University(纽约大学工程学院);Stern School of Business New York University(纽约大学商学院)

Rama Adithya Varanasi, Oded Nov, Batia Mishan Wiesenfeld

AI总结:

本研究探讨专业写作人员与生成式AI的关系,发现竞争与合作取向影响工作实践和成果,提出平衡竞争与合作以促进长期职业成功。

摘要:

本研究探讨专业作家与生成式AI复杂的关系如何影响其工作实践和成果。通过一项横断面调查,对403名来自不同角色的写作专业人员进行调查,我们发现竞争与合作取向与工作实践和成果存在差异。竞争主要与关系构建和技能维持相关。合作主要与任务构建、生产力和满意度相关,但以长期技能退化为代价。结合这两种取向(高竞争和高合作)可以调和这些差异,同时增强与成果的关联。我们的发现支持一种平衡方法,其中高水平的竞争与合作对于塑造工作实践和产生旨在长期职业成功的目标成果至关重要。我们提出了关键的设计启示,说明如何增加摩擦(竞争)并减少过度依赖(合作),以实现与生成式AI更平衡的关系。

英文摘要:

This study investigates how professional writers' complex relationship with GenAI shapes their work practices and outcomes. Through a cross-sectional survey with writing professionals (n=403) in diverse roles, we show that collaboration and rivalry orientation are associated with differences in work practices and outcomes. Rivalry is primarily associated with relational crafting and skill maintenance. Collaboration is primarily associated with task crafting, productivity, and satisfaction, at the cost of long-term skill deterioration. Combination of the orientations (high rivalry and high collaboration) reconciles these differences, while boosting the association with the outcomes. Our findings argue for a balanced approach where high levels of rivalry and collaboration are essential to shape work practices and generate outcomes aimed at the long-term success of the job. We present key design implications on how to increase friction (rivalry) and reduce over-reliance (collaboration) to achieve a more balanced relationship with GenAI.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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