Collecting data on sensitive topics remains challenging in HCI, as participants often withhold information due to privacy concerns and social desirability bias. While chatbots' perceived anonymity may reduce these barriers, research paradoxically suggests people tend to over-share personal or sensitive information with chatbots. In this work, we explore privacy controls in chatbot interviews to address this problem. The privacy control allows participants to revise their transcripts at the end of the interview, featuring two design variants: free editing and AI-aided editing. In a between-subjects study \red{($N=188$)}, we compared no-editing, free-editing, and AI-aided editing conditions in a chatbot-based interview on a sensitive topic. Our results confirm the prevalent issue of oversharing in chatbot-based interviews and show that AI-aided editing serves as an effective privacy-control mechanism, reducing PII disclosure while maintaining data quality and user engagement, thereby offering a promising approach to balancing ethical practice and data quality in such interviews.
Cloning the Self for Mental Well-Being: A Framework for Designing Safe and Therapeutic Self-Clone Chatbots
University of British Columbia(不列颠哥伦比亚大学);Johns Hopkins University School of Medicine(约翰斯·霍普金斯大学医学院);City College of New York(纽约市立学院);Korea Institute of Science and Technology(韩国科学技术院)
How to Align Large Language Models for Teaching English? Designing and Developing LLM based-Chatbot for Teaching English Conversation in EFL, Findings and Limitations
A Longitudinal Randomized Control Study of Companion Chatbot Use: Anthropomorphism and Its Mediating Role on Social Impacts
Princeton University Department of Psychology(普林斯顿大学心理学系);Princeton School of Public & International Affairs(普林斯顿公共与国际事务学院);Princeton Neuroscience Institute(普林斯顿神经科学研究所)
Privacy and Safety Experiences and Concerns of U.S. Women Using Generative AI for Seeking Sexual and Reproductive Health Information
King's College London London United Kingdom;VRAIN, Universitat Politècnica de València \& University of Cambridge Valencia Spain Cambridge United Kingdom;King's College London;VRAIN, Universitat Politècnica de València \& University of Cambridge