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arXiv 2602.00353cs.AIcs.HC
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MHDash:一个用于评估心理健康意识AI助手的在线平台

MHDash: An Online Platform for Benchmarking Mental Health-Aware AI Assistants

Yihe Zhang, Cheyenne N Mohawk, Kaiying Han, Vijay Srinivas Tida, Manyu Li, Xiali Hei

AI总结:

MHDash是一个开源平台,用于评估心理健康意识AI助手的安全性和性能,揭示传统基准在心理健康领域不足的问题。

摘要:

大型语言模型(LLMs)越来越多地应用于心理健康支持系统,其中可靠识别高风险状态(如自杀念头和自残)是安全关键的。然而,现有评估主要依赖于汇总性能指标,这些指标往往掩盖了风险特定的失败模式,并且对模型在真实多轮交互中的行为提供有限的见解。我们提出了MHDash,一个开源平台,旨在支持心理健康应用AI系统的开发、评估和审计。MHDash将数据收集、结构化注释、多轮对话生成和基准测试整合到统一的流程中。该平台支持多个维度的注释,包括关注类型、风险级别和对话意图,使能够实现细粒度和风险意识的分析。我们的结果揭示了几个关键发现:(i)简单的基线和高级LLM API在总体准确率上相当,但在高风险案例上差异显著;(ii)一些LLM保持一致的顺序严重程度排名,但在绝对风险分类上失败,而其他LLM在聚合分数上表现合理,但在严重类别上存在高假阴性率;(iii)在多轮对话中,性能差距被放大,其中风险信号逐渐显现。这些观察表明,传统基准在安全关键的心理健康设置中是不足的。通过发布MHDash作为开放平台,我们旨在促进可重复的研究、透明的评估和安全对齐的AI系统开发。

英文摘要:

Large language models (LLMs) are increasingly applied in mental health support systems, where reliable recognition of high-risk states such as suicidal ideation and self-harm is safety-critical. However, existing evaluations primarily rely on aggregate performance metrics, which often obscure risk-specific failure modes and provide limited insight into model behavior in realistic, multi-turn interactions. We present MHDash, an open-source platform designed to support the development, evaluation, and auditing of AI systems for mental health applications. MHDash integrates data collection, structured annotation, multi-turn dialogue generation, and baseline evaluation into a unified pipeline. The platform supports annotations across multiple dimensions, including Concern Type, Risk Level, and Dialogue Intent, enabling fine-grained and risk-aware analysis. Our results reveal several key findings: (i) simple baselines and advanced LLM APIs exhibit comparable overall accuracy yet diverge significantly on high-risk cases; (ii) some LLMs maintain consistent ordinal severity ranking while failing absolute risk classification, whereas others achieve reasonable aggregate scores but suffer from high false negative rates on severe categories; and (iii) performance gaps are amplified in multi-turn dialogues, where risk signals emerge gradually. These observations demonstrate that conventional benchmarks are insufficient for safety-critical mental health settings. By releasing MHDash as an open platform, we aim to promote reproducible research, transparent evaluation, and safety-aligned development of AI systems for mental health support.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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