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arXiv 2501.08070cs.HC
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错误信息干预的阶段模型

The Phase Model of Misinformation Interventions

Hendrik Heuer

AI总结:

该研究首次系统开展错误信息干预的跨学科调研,明确专家支持的四类干预及争议点,提出错误信息干预阶段模型以辅助从业者决策。

摘要:

错误信息是一个具有挑战性的问题。本文首次针对错误信息的技术与非技术干预措施开展了系统性的跨学科研究。研究结合访谈与调查,了解哪些干预措施在各学术学科中被接受,且得到错误信息领域专家的认可。超过三分之二的错误信息专家支持四项干预措施:提升媒介素养、在中小学及高校开展教育、查找相关论断的信息、查找论断的来源。最具争议的干预措施是删除错误信息。本文讨论了所有干预措施的潜力与风险。错误信息专家认为基于教育的干预措施最有帮助,聚焦提供证据的干预措施也被普遍认为有帮助。本文将其视为可扩展且随时可用的干预措施,能够赋能用户独立识别错误信息。本文还提出了错误信息干预阶段模型,帮助从业者就重点开展哪些干预以及如何最佳组合干预措施做出明智决策。

英文摘要:

Misinformation is a challenging problem. This paper provides the first systematic interdisciplinary investigation of technical and non-technical interventions against misinformation. It combines interviews and a survey to understand which interventions are accepted across academic disciplines and approved by misinformation experts. Four interventions are supported by more than two in three misinformation experts: promoting media literacy, education in schools and universities, finding information about claims, and finding sources for claims. The most controversial intervention is deleting misinformation. We discuss the potentials and risks of all interventions. Education-based interventions are perceived as the most helpful by misinformation experts. Interventions focused on providing evidence are also widely perceived as helpful. We discuss them as scalable and always available interventions that empower users to independently identify misinformation. We also introduce the Phase Model of Misinformation Interventions that helps practitioners make informed decisions about which interventions to focus on and how to best combine interventions.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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