arXivDaily arXiv每日学术速递 周一至周五更新
arXiv 2308.02492cs.CY
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算法的可靠性与透明度对用户决策过程的影响

Influence of the algorithm's reliability and transparency in the user's decision-making process

Sourabh Zanwar

AI总结:

本文通过61人参与的在线实证研究,探讨了算法透明度与可靠性对用户决策及信心的影响,发现用户对算法保持中等信心但不会盲从错误决策。

摘要:

算法在刑事司法系统、求职申请筛选、医疗和保健等领域的决策支持系统或决策系统中,对各种决策过程变得越来越重要。这些算法必须公平,用户必须对这些决策有信心,特别是在上述背景下,因为它们对社会有很高的影响。我们与61名参与者进行了一项在线实证研究,以了解确定病变为黑色素瘤概率的算法的透明度和可靠性的变化如何影响用户的决策过程,以及对算法所做决策的信心。结果表明,即使可靠性很差,人们对算法的决策也表现出至少中等的信心。然而,他们不会盲目地遵循算法的错误决策。

英文摘要:

Algorithms have been becoming increasingly relevant for various decision-making processes in the forms of Decision Support Systems or Decision-making systems in areas such as Criminal-Justice systems, Job Application Filtering, Medicine, and Healthcare to name a few. It is crucial for these algorithms to be fair and for the users to have confidence in these decisions, especially in the above contexts, because they have a high impact on society. We conduct an online empirical study with 61 participants to find out how the change in transparency and reliability of an algorithm which determines the probability of lesions being melanoma could impact users' decision-making process, as well as the confidence in the decisions made by the algorithm. The results indicate that people show at least moderate confidence in the decisions of the algorithm even when the reliability is bad. However, they would not blindly follow the algorithm's wrong decisions.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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