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arXiv 2104.03010cs.HC
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伦理用户界面:探索Facebook上暗模式的影响

Ethical User Interfaces: Exploring the Effects of Dark Patterns on Facebook

Thomas Mildner, Gian-Luca Savino

摘要:

许多研究人员一直在关注社交媒体是否对受众的福祉产生负面影响。随着社交网站(SNS)的日益普及,心理学和社会科学对其对人类的影响和后果表现出极大的兴趣。在这项工作中,我们调查Facebook使用的HCI工具,以找到接口功能和这些领域所提出的关注之间的联系。使用经验设计分析,我们确定接口干扰影响用户的在线隐私。通过随后的调查(n=116),我们发现使用行为的变化,由于隐私问题的增加,并报告成瘾和心理健康问题的个案。这些观察结果是快速变化的SNS的结果,在用户与平台的互动和未来的后果之间产生了理解上的差距。我们将探讨HCI如何帮助缩小这一差距,并在未来朝着更符合道德的用户界面努力。

英文摘要:

Many researchers have been concerned with whether social media has a negative impact on the well-being of their audience. With the popularity of social networking sites (SNS) steadily increasing, psychological and social sciences have shown great interest in their effects and consequences on humans. In this work, we investigate Facebook using the tools of HCI to find connections between interface features and the concerns raised by these domains. Using an empirical design analysis, we identify interface interferences impacting users' online privacy. Through a subsequent survey (n=116), we find usage behaviour changes due to increased privacy concerns and report individual cases of addiction and mental health issues. These observations are the results of a rapidly changing SNS creating a gap of understanding between users' interactions with the platform and future consequences. We explore how HCI can help close this gap and work towards more ethical user interfaces in the future.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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