"感觉有点诡异":与人工智能体协作写作中类人交互的探索
"It Felt a Bit Eerie": Exploring Humanlike Interactions During Collaborative Writing with an Artificial Agent
AI总结:
通过构建三种不同类人程度的AI辅助编辑器并开展用户研究,探讨协作的时间与视觉维度如何影响写作体验及人机社会连接。
摘要:
虽然人机协作系统越来越多地被构建以提高效率或支持创造力,但很少有研究探讨交互设计如何塑造人与智能体之间的社会联系。我们研究了协作的时间与视觉维度如何塑造写作任务的体验。具体来说,我们构建了三种AI辅助文本编辑器的变体,沿着从模拟类人交互(同步且有光标)到机器式交互(异步且无光标)的谱系,并进行了比较用户研究(n=48)。我们的探索性发现表明,同步建议提高了效率但导致上下文不匹配,而视觉光标增加了意图理解但引发了被监视的感觉。总的来说,人工代理的类人设计可以创造积极的社会期望,但也会带来社会成本,特别是在缺乏人机协作中存在的对齐时。我们将我们的发现扩展到构建人机协作系统时的设计含义和伦理考虑。
英文摘要:
While human-AI collaboration systems have increasingly been built to increase efficiency or support creativity, little work has examined how the design of interactions shapes the social connection between human and artificial agent. We examine how the temporal and visual dimensions of collaboration shape the experience of a writing task. Specifically, we built three variants of an AI-assisted text editor along a spectrum of simulated humanlike interaction (synchronous and with a cursor) to machinelike interaction (asynchronous and without a cursor), and conducted a comparative user study (n=48). Our exploratory findings suggest that synchronous suggestions increased efficiency but led to contextual misalignment, while a visual cursor increased intent understanding but evoked feelings of surveillance. Taken together, humanlike design of artificial agents can create positive social expectations but also elicit social costs, especially without the alignment present in human-human collaboration. We extend our findings into design implications and ethical considerations when building human-AI collaboration systems.
机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。