We study open-domain question answering with structured, unstructured and semi-structured knowledge sources, including text, tables, lists and knowledge bases. Departing from prior work, we propose a unifying approach that homogenizes all sources by reducing them to text and applies the retriever-reader model which has so far been limited to text sources only. Our approach greatly improves the results on knowledge-base QA tasks by 11 points, compared to latest graph-based methods. More importantly, we demonstrate that our unified knowledge (UniK-QA) model is a simple and yet effective way to combine heterogeneous sources of knowledge, advancing the state-of-the-art results on two popular question answering benchmarks, NaturalQuestions and WebQuestions, by 3.5 and 2.6 points, respectively.
The code of UniK-QA is available at: https://github.com/facebookresearch/UniK-QA.
Gaoling School of Artificial Intelligence, Renmin University of China（中国人民大学高瓴人工智能学院）；School of Information, Renmin University of China（中国人民大学信息学院）；Beijing Key Laboratory of Big Data Management and Analysis Methods（大数据管理与分析方法北京市重点实验室）
Multi-hop Question Answering over Knowledge Graph~(KGQA) aims to find the answer entities that are multiple hops away from the topic entities mentioned in a natural language question on a large-scale Knowledge Graph (KG). To cope with the vast search space, existing work usually adopts a two-stage approach: it first retrieves a relatively small subgraph related to the question and then performs the reasoning on the subgraph to find the answer entities accurately. Although these two stages are highly related, previous work employs very different technical solutions for developing the retrieval …
Sony Corporation（索尼公司）；Carnegie Mellon University（卡内基梅隆大学）
Open domain Question Answering (QA) systems must interact with external knowledge sources, such as web pages, to find relevant information. Information sources like Wikipedia, however, are not well structured and difficult to utilize in comparison with Knowledge Bases (KBs). In this work we present a two-step approach to question answering from unstructured text, consisting of a retrieval step and a comprehension step. For comprehension, we present an RNN based attention model with a novel mixture mechanism for selecting answers from either retrieved articles or a fixed vocabulary. For retriev…
MIT Computer Science and Artificial Intelligence Laboratory（麻省理工学院计算机科学与人工智能实验室）
Knowledge graphs (KGs) have the advantage of providing fine-grained detail for question-answering systems. Unfortunately, building a reliable KG is time-consuming and expensive as it requires human intervention. To overcome this issue, we propose a novel framework to automatically construct a KG from unstructured documents that does not require external alignment. We first extract surface-form knowledge tuples from unstructured documents and encode them with contextual information. Entities with similar context semantics are then linked through internal alignment to form a graph structure. Thi…
University of Maryland（马里兰大学）；Microsoft Research（微软研究院）
Complex question answering often requires finding a reasoning chain that consists of multiple evidence pieces. Current approaches incorporate the strengths of structured knowledge and unstructured text, assuming text corpora is semi-structured. Building on dense retrieval methods, we propose a new multi-step retrieval approach (BeamDR) that iteratively forms an evidence chain through beam search in dense representations. When evaluated on multi-hop question answering, BeamDR is competitive to state-of-the-art systems, without using any semi-structured information. Through query composition in …
Information needs are naturally represented as questions. Automatic Natural-Language Question Answering (NLQA) has only recently become a practical task on a larger scale and without domain constraints. This paper gives a brief introduction to the field, its history and the impact of systematic evaluation competitions. It is then demonstrated that an NLQA system for English can be built and evaluated in a very short time using off-the-shelf parsers and thesauri. The system is based on Robust Minimal Recursion Semantics (RMRS) and is portable with respect to the parser used as a frontend. It ap…
University of Edinburgh（爱丁堡大学）；University of Massachusetts Amherst（马萨诸塞大学阿默斯特分校）；Carnegie Mellon University（卡内基梅隆大学）
Existing question answering methods infer answers either from a knowledge base or from raw text. While knowledge base (KB) methods are good at answering compositional questions, their performance is often affected by the incompleteness of the KB. Au contraire, web text contains millions of facts that are absent in the KB, however in an unstructured form. {\it Universal schema} can support reasoning on the union of both structured KBs and unstructured text by aligning them in a common embedded space. In this paper we extend universal schema to natural language question answering, employing \emp…
Question Answering (QA) is one of the most important natural language processing (NLP) tasks. It aims using NLP technologies to generate a corresponding answer to a given question based on the massive unstructured corpus. With the development of deep learning, more and more challenging QA datasets are being proposed, and lots of new methods for solving them are also emerging. In this paper, we investigate influential QA datasets that have been released in the era of deep learning. Specifically, we begin with introducing two of the most common QA tasks - textual question answer and visual quest…
Knowledge-based question answering relies on the availability of facts, the majority of which cannot be found in structured sources (e.g. Wikipedia info-boxes, Wikidata). One of the major components of extracting facts from unstructured text is Relation Extraction (RE). In this paper we propose a novel method for creating distant (weak) supervision labels for training a large-scale RE system. We also provide new evidence about the effectiveness of neural network approaches by decoupling the model architecture from the feature design of a state-of-the-art neural network system. Surprisingly, a …
University of Arkansas（阿肯色大学）；Google LLC.（谷歌有限责任公司）
Deep language models learning a hierarchical representation proved to be a powerful tool for natural language processing, text mining and information retrieval. However, representations that perform well for retrieval must capture semantic meaning at different levels of abstraction or context-scopes. In this paper, we propose a new method to generate multi-resolution word embeddings that represent documents at multiple resolutions in terms of context-scopes. In order to investigate its performance,we use the Stanford Question Answering Dataset (SQuAD) and the Question Answering by Search And R…
Search engines based on keyword retrieval can no longer adapt to the way of information acquisition in the era of intelligent Internet of Things due to the return of keyword related Internet pages. How to quickly, accurately and effectively obtain the information needed by users from massive Internet data has become one of the key issues urgently needed to be solved. We propose an intelligent question-answering system based on structured KB and unstructured data, called OpenQA, in which users can give query questions and the model can quickly give accurate answers back to users. We integrate K…
University of Illinois at Urbana-Champaign（伊利诺伊大学厄巴纳-香槟分校）；Allen Institute for Artificial Intelligence (AI2)（艾伦人工智能研究所（AI2））
Answering science questions posed in natural language is an important AI challenge. Answering such questions often requires non-trivial inference and knowledge that goes beyond factoid retrieval. Yet, most systems for this task are based on relatively shallow Information Retrieval (IR) and statistical correlation techniques operating on large unstructured corpora. We propose a structured inference system for this task, formulated as an Integer Linear Program (ILP), that answers natural language questions using a semi-structured knowledge base derived from text, including questions requiring mu…
FABLE: Fine-grained Fact Anchoring for Unstructured Model Editing
Institute of Information Engineering, Chinese Academy of Sciences（中国科学院信息工程研究所）；School of Cyber Security, University of Chinese Academy of Sciences（中国科学院大学网络与信息安全学院）
University of California, Santa Barbara（加州大学圣巴巴拉分校）；Google Research（谷歌研究院）
In open question answering (QA), the answer to a question is produced by retrieving and then analyzing documents that might contain answers to the question. Most open QA systems have considered only retrieving information from unstructured text. Here we consider for the first time open QA over both tabular and textual data and present a new large-scale dataset Open Table-and-Text Question Answering (OTT-QA) to evaluate performance on this task. Most questions in OTT-QA require multi-hop inference across tabular data and unstructured text, and the evidence required to answer a question can be d…
University of Dayton（代顿大学）；Ferdowsi University（菲尔多西大学）
Question Answering (QA) systems provide easy access to the vast amount of knowledge without having to know the underlying complex structure of the knowledge. The research community has provided ad hoc solutions to the key QA tasks, including named entity recognition and disambiguation, relation extraction and query building. Furthermore, some have integrated and composed these components to implement many tasks automatically and efficiently. However, in general, the existing solutions are limited to simple and short questions and still do not address complex questions composed of several sub-q…
Textual Question Answering (QA) aims to provide precise answers to user's questions in natural language using unstructured data. One of the most popular approaches to this goal is machine reading comprehension(MRC). In recent years, many novel datasets and evaluation metrics based on classical MRC tasks have been proposed for broader textual QA tasks. In this paper, we survey 47 recent textual QA benchmark datasets and propose a new taxonomy from an application point of view. In addition, We summarize 8 evaluation metrics of textual QA tasks. Finally, we discuss current trends in constructing …
Mila（米拉研究所）；McGill University（麦吉尔大学）；University of California, Los Angeles（加州大学洛杉矶分校）
Most research on question answering focuses on the pre-deployment stage; i.e., building an accurate model for deployment. In this paper, we ask the question: Can we improve QA systems further \emph{post-}deployment based on user interactions? We focus on two kinds of improvements: 1) improving the QA system's performance itself, and 2) providing the model with the ability to explain the correctness or incorrectness of an answer. We collect a retrieval-based QA dataset, FeedbackQA, which contains interactive feedback from users. We collect this dataset by deploying a base QA system to crowdwork…
Question answering systems may find the answers to users' questions from either unstructured texts or structured data such as knowledge graphs. Answering questions using supervised learning approaches including deep learning models need large training datasets. In recent years, some datasets have been presented for the task of Question answering over knowledge graphs, which is the focus of this paper. Although many datasets in English were proposed, there have been a few question-answering datasets in Persian. This paper introduces \textit{PeCoQ}, a dataset for Persian question answering. This…
The current state-of-the-art generative models for open-domain question answering (ODQA) have focused on generating direct answers from unstructured textual information. However, a large amount of world's knowledge is stored in structured databases, and need to be accessed using query languages such as SQL. Furthermore, query languages can answer questions that require complex reasoning, as well as offering full explainability. In this paper, we propose a hybrid framework that takes both textual and tabular evidence as input and generates either direct answers or SQL queries depending on which…
University of California, Santa Barbara（加州大学圣巴巴拉分校）；IBM Research（IBM研究院）
We propose a new end-to-end question answering model, which learns to aggregate answer evidence from an incomplete knowledge base (KB) and a set of retrieved text snippets. Under the assumptions that the structured KB is easier to query and the acquired knowledge can help the understanding of unstructured text, our model first accumulates knowledge of entities from a question-related KB subgraph; then reformulates the question in the latent space and reads the texts with the accumulated entity knowledge at hand. The evidence from KB and texts are finally aggregated to predict answers. On the w…
Multimodal Question Answering for Unified Information Extraction
The Ohio State University（俄亥俄州立大学）；College of Computer Science and Technology, Zhejiang University（浙江大学计算机科学与技术学院）；School of Engineering, Westlake University（西湖大学工学院）
As the demands for large-scale information processing have grown, knowledge graph-based approaches have gained prominence for representing general and domain knowledge. The development of such general representations is essential, particularly in domains such as manufacturing which intelligent processes and adaptive education can enhance. Despite the continuous accumulation of text in these domains, the lack of structured data has created information extraction and knowledge transfer barriers. In this paper, we report on work towards developing robust knowledge graphs based upon entity and rel…
The web contains vast repositories of unstructured text. We investigate the opportunity for building a knowledge graph from these text sources. We generate a set of triples which can be used in knowledge gathering and integration. We define the architecture of a language compiler for processing subject-predicate-object triples using the OpenNLP parser. We implement a depth-first search traversal on the POS tagged syntactic tree appending predicate and object information. A parser enables higher precision and higher recall extractions of syntactic relationships across conjunction boundaries. We…
Electronic health records (EHRs), digital collections of patient healthcare events and observations, are ubiquitous in medicine and critical to healthcare delivery, operations, and research. Despite this central role, EHRs are notoriously difficult to process automatically. Well over half of the information stored within EHRs is in the form of unstructured text (e.g. provider notes, operation reports) and remains largely untapped for secondary use. Recently, however, newer neural network and deep learning approaches to Natural Language Processing (NLP) have made considerable advances, outperfo…
University of Illinois at Urbana-Champaign（伊利诺伊大学厄巴纳-香槟分校）；Cornell University（康奈尔大学）；Tencent AI Lab（腾讯人工智能实验室）
We focus on multiple-choice question answering (QA) tasks in subject areas such as science, where we require both broad background knowledge and the facts from the given subject-area reference corpus. In this work, we explore simple yet effective methods for exploiting two sources of external knowledge for subject-area QA. The first enriches the original subject-area reference corpus with relevant text snippets extracted from an open-domain resource (i.e., Wikipedia) that cover potentially ambiguous concepts in the question and answer options. As in other QA research, the second method simply …
Institute of Information Engineering, Chinese Academy of Sciences（中国科学院信息工程研究所）；School of Cyber Security, University of Chinese Academy of Sciences（中国科学院大学网络空间安全学院）；Sun Yat-sen University（中山大学）；Peking University（北京大学）；Microsoft Corporation（微软公司）；Microsoft Research Asia（微软亚洲研究院）
Commonsense question answering aims to answer questions which require background knowledge that is not explicitly expressed in the question. The key challenge is how to obtain evidence from external knowledge and make predictions based on the evidence. Recent works either learn to generate evidence from human-annotated evidence which is expensive to collect, or extract evidence from either structured or unstructured knowledge bases which fails to take advantages of both sources. In this work, we propose to automatically extract evidence from heterogeneous knowledge sources, and answer question…
Fudan University（复旦大学）；Wuhan University of Science and Technology（武汉科技大学）
Natural language question answering over knowledge graphs is an important and interesting task as it enables common users to gain accurate answers in an easy and intuitive manner. However, it remains a challenge to bridge the gap between unstructured questions and structured knowledge graphs. To address the problem, a natural discipline is building a structured query to represent the input question. Searching the structured query over the knowledge graph can produce answers to the question. Distinct from the existing methods that are based on semantic parsing or templates, we propose an effect…
College of Engineering, Pune（浦那工程学院）；C-DAC（印度先进计算发展中心）
In today's digital age in the dawning era of big data analytics it is not the information but the linking of information through entities and actions which defines the discourse. Any textual data either available on the Internet off off-line (like newspaper data, Wikipedia dump, etc) is basically connect information which cannot be treated isolated for its wholesome semantics. There is a need for an automated retrieval process with proper information extraction to structure the data for relevant and fast text analytics. The first big challenge is the conversion of unstructured textual data to …
East China Normal University（华东师范大学）；Shanghai Jiao Tong University（上海交通大学）
Traditional chatbots usually need a mass of human dialogue data, especially when using supervised machine learning method. Though they can easily deal with single-turn question answering, for multi-turn the performance is usually unsatisfactory. In this paper, we present Lingke, an information retrieval augmented chatbot which is able to answer questions based on given product introduction document and deal with multi-turn conversations. We will introduce a fine-grained pipeline processing to distill responses based on unstructured documents, and attentive sequential context-response matching …
Collecting supporting evidence from large corpora of text (e.g., Wikipedia) is of great challenge for open-domain Question Answering (QA). Especially, for multi-hop open-domain QA, scattered evidence pieces are required to be gathered together to support the answer extraction. In this paper, we propose a new retrieval target, hop, to collect the hidden reasoning evidence from Wikipedia for complex question answering. Specifically, the hop in this paper is defined as the combination of a hyperlink and the corresponding outbound link document. The hyperlink is encoded as the mention embedding wh…
MPI for Informatics（马克斯·普朗克信息学研究所）；L3S Research Center（L3S研究中心）
The last few years have seen an explosion of research on the topic of automated question answering (QA), spanning the communities of information retrieval, natural language processing, and artificial intelligence. This tutorial would cover the highlights of this really active period of growth for QA to give the audience a grasp over the families of algorithms that are currently being used. We partition research contributions by the underlying source from where answers are retrieved: curated knowledge graphs, unstructured text, or hybrid corpora. We choose this dimension of partitioning as it i…
Information Extraction (IE) refers to automatically extracting structured relation tuples from unstructured texts. Common IE solutions, including Relation Extraction (RE) and open IE systems, can hardly handle cross-sentence tuples, and are severely restricted by limited relation types as well as informal relation specifications (e.g., free-text based relation tuples). In order to overcome these weaknesses, we propose a novel IE framework named QA4IE, which leverages the flexible question answering (QA) approaches to produce high quality relation triples across sentences. Based on the framewor…
L3S Research Center（L3S研究中心）；Leibniz University of Hannover（汉诺威莱布尼茨大学）；TIB Leibniz Information Centre for Science and Technology（TIB莱布尼茨科学技术信息中心）
Answering questions on scholarly knowledge comprising text and other artifacts is a vital part of any research life cycle. Querying scholarly knowledge and retrieving suitable answers is currently hardly possible due to the following primary reason: machine inactionable, ambiguous and unstructured content in publications. We present JarvisQA, a BERT based system to answer questions on tabular views of scholarly knowledge graphs. Such tables can be found in a variety of shapes in the scholarly literature (e.g., surveys, comparisons or results). Our system can retrieve direct answers to a variet…
Question Answering (QA), as a research field, has primarily focused on either knowledge bases (KBs) or free text as a source of knowledge. These two sources have historically shaped the kinds of questions that are asked over these sources, and the methods developed to answer them. In this work, we look towards a practical use-case of QA over user-instructed knowledge that uniquely combines elements of both structured QA over knowledge bases, and unstructured QA over narrative, introducing the task of multi-relational QA over personal narrative. As a first step towards this goal, we make three …
Table Question Answering (TQA) is an important but under-explored task. Most of the existing QA datasets are in unstructured text format and only few of them use tables as the context. To the best of our knowledge, none of TQA datasets exist in the biomedical domain where tables are frequently used to present information. In this paper, we first curate a table question answering dataset, BioTABQA, using 22 templates and the context from a biomedical textbook on differential diagnosis. BioTABQA can not only be used to teach a model how to answer questions from tables but also evaluate how a mod…
Hangzhou Dianzi University（杭州电子科技大学）；University of Illinois at Chicago（伊利诺伊大学芝加哥分校）
Open-domain question answering (OpenQA) is an important branch of textual QA which discovers answers for the given questions based on a large number of unstructured documents. Effectively mining correct answers from the open-domain sources still has a fair way to go. Existing OpenQA systems might suffer from the issues of question complexity and ambiguity, as well as insufficient background knowledge. Recently, conversational OpenQA is proposed to address these issues with the abundant contextual information in the conversation. Promising as it might be, there exist several fundamental limitat…
