The last few years have seen an explosion of research on the topic of automated question answering (QA), spanning the communities of information retrieval, natural language processing, and artificial intelligence. This tutorial would cover the highlights of this really active period of growth for QA to give the audience a grasp over the families of algorithms that are currently being used. We partition research contributions by the underlying source from where answers are retrieved: curated knowledge graphs, unstructured text, or hybrid corpora. We choose this dimension of partitioning as it is the most discriminative when it comes to algorithm design. Other key dimensions are covered within each sub-topic: like the complexity of questions addressed, and degrees of explainability and interactivity introduced in the systems. We would conclude the tutorial with the most promising emerging trends in the expanse of QA, that would help new entrants into this field make the best decisions to take the community forward. Much has changed in the community since the last tutorial on QA in SIGIR 2016, and we believe that this timely overview will indeed benefit a large number of conference participants.
University of Washington（华盛顿大学）；Microsoft Research（微软研究院）
We describe an investigation of the use of probabilistic models and cost-benefit analyses to guide resource-intensive procedures used by a Web-based question answering system. We first provide an overview of research on question-answering systems. Then, we present details on AskMSR, a prototype web-based question answering system. We discuss Bayesian analyses of the quality of answers generated by the system and show how we can endow the system with the ability to make decisions about the number of queries issued to a search engine, given the cost of queries and the expected value of query res…
Korea University（高丽大学）；University of Washington（华盛顿大学）；Clova AI NAVER（Naver Clova AI）；Allen Institute for AI（艾伦人工智能研究所）
Open-domain question answering can be formulated as a phrase retrieval problem, in which we can expect huge scalability and speed benefit but often suffer from low accuracy due to the limitation of existing phrase representation models. In this paper, we aim to improve the quality of each phrase embedding by augmenting it with a contextualized sparse representation (Sparc). Unlike previous sparse vectors that are term-frequency-based (e.g., tf-idf) or directly learned (only few thousand dimensions), we leverage rectified self-attention to indirectly learn sparse vectors in n-gram vocabulary sp…
Training and refreshing a web-scale Question Answering (QA) system for a multi-lingual commercial search engine often requires a huge amount of training examples. One principled idea is to mine implicit relevance feedback from user behavior recorded in search engine logs. All previous works on mining implicit relevance feedback target at relevance of web documents rather than passages. Due to several unique characteristics of QA tasks, the existing user behavior models for web documents cannot be applied to infer passage relevance. In this paper, we make the first study to explore the correlat…
University of Twente（特文特大学）；University of Stavanger（斯塔万格大学）
Thousands of complex natural language questions are submitted to community question answering websites on a daily basis, rendering them as one of the most important information sources these days. However, oftentimes submitted questions are unclear and cannot be answered without further clarification questions by expert community members. This study is the first to investigate the complex task of classifying a question as clear or unclear, i.e., if it requires further clarification. We construct a novel dataset and propose a classification approach that is based on the notion of similar questi…
Institute of Computing Technology, Chinese Academy of Sciences（中国科学院计算技术研究所）；University of Chinese Academy of Sciences（中国科学院大学）
Web question answering (QA) has become an indispensable component in modern search systems, which can significantly improve users' search experience by providing a direct answer to users' information need. This could be achieved by applying machine reading comprehension (MRC) models over the retrieved passages to extract answers with respect to the search query. With the development of deep learning techniques, state-of-the-art MRC performances have been achieved by recent deep methods. However, existing studies on MRC seldom address the predictive uncertainty issue, i.e., how likely the predi…
This paper describes our system for The Microsoft AI Challenge India 2018: Ranking Passages for Web Question Answering. The system uses the biLSTM network with co-attention mechanism between query and passage representations. Additionally, we use self attention on embeddings to increase the lexical coverage by allowing the system to take union over different embeddings. We also incorporate hand-crafted features to improve the system performance. Our system achieved a Mean Reciprocal Rank (MRR) of 0.67 on eval-1 dataset.
Semantic parsing shines at analyzing complex natural language that involves composition and computation over multiple pieces of evidence. However, datasets for semantic parsing contain many factoid questions that can be answered from a single web document. In this paper, we propose to evaluate semantic parsing-based question answering models by comparing them to a question answering baseline that queries the web and extracts the answer only from web snippets, without access to the target knowledge-base. We investigate this approach on COMPLEXQUESTIONS, a dataset designed to focus on compositio…
We propose a method to generate large-scale encyclopedic knowledge, which is valuable for much NLP research, based on the Web. We first search the Web for pages containing a term in question. Then we use linguistic patterns and HTML structures to extract text fragments describing the term. Finally, we organize extracted term descriptions based on word senses and domains. In addition, we apply an automatically generated encyclopedia to a question answering system targeting the Japanese Information-Technology Engineers Examination.
In this paper, we describe a dataset and baseline result for a question answering that utilizes web tables. It contains commonly asked questions on the web and their corresponding answers found in tables on websites. Our dataset is novel in that every question is paired with a table of a different signature. In particular, the dataset contains two classes of tables: entity-instance tables and the key-value tables. Each QA instance comprises a table of either kind, a natural language question, and a corresponding structured SQL query. We build our model by dividing question answering into sever…
University of Minnesota（明尼苏达大学）；Overture Services, Inc.（Overture服务公司）；NEC Laboratories America（NEC美国实验室）
We exploit the redundancy and volume of information on the web to build a computerized player for the ABC TV game show 'Who Wants To Be A Millionaire?' The player consists of a question-answering module and a decision-making module. The question-answering module utilizes question transformation techniques, natural language parsing, multiple information retrieval algorithms, and multiple search engines; results are combined in the spirit of ensemble learning using an adaptive weighting scheme. Empirically, the system correctly answers about 75% of questions from the Millionaire CD-ROM, 3rd edit…
AskSport: Web Application for Sports Question-Answering
Faculty of Computing（计算机学院）；Institute of Mathematics and Computer Sciences（数学与计算机科学研究所）；Federal University of Uberlandia（乌贝兰迪亚联邦大学）；University of Sao Paulo（圣保罗大学）
Microsoft（微软）；Beijing University of Posts and Telecommunications（北京邮电大学）
Deep pre-training and fine-tuning models (like BERT, OpenAI GPT) have demonstrated excellent results in question answering areas. However, due to the sheer amount of model parameters, the inference speed of these models is very slow. How to apply these complex models to real business scenarios becomes a challenging but practical problem. Previous works often leverage model compression approaches to resolve this problem. However, these methods usually induce information loss during the model compression procedure, leading to incomparable results between compressed model and the original model. …
Deep pre-training and fine-tuning models (such as BERT and OpenAI GPT) have demonstrated excellent results in question answering areas. However, due to the sheer amount of model parameters, the inference speed of these models is very slow. How to apply these complex models to real business scenarios becomes a challenging but practical problem. Previous model compression methods usually suffer from information loss during the model compression procedure, leading to inferior models compared with the original one. To tackle this challenge, we propose a Two-stage Multi-teacher Knowledge Distillati…
The abundant semi-structured data on the Web, such as HTML-based tables and lists, provide commercial search engines a rich information source for question answering (QA). Different from plain text passages in Web documents, Web tables and lists have inherent structures, which carry semantic correlations among various elements in tables and lists. Many existing studies treat tables and lists as flat documents with pieces of text and do not make good use of semantic information hidden in structures. In this paper, we propose a novel graph representation of Web tables and lists based on a system…
With the considerable growth of linked data, researchers have focused on how to increase the availability of semantic web technologies to provide practical usages for real life systems. Question answering systems are an example of real-life systems that communicate directly with end users, understand user intention and generate answers. End users do not care about the structural query language or the vocabulary of the knowledge base where the point of a problem arises. In this study, a question answering framework that converts Turkish natural language input into SPARQL queries in the geograph…
With the rise of large-scale pre-trained language models, open-domain question-answering (ODQA) has become an important research topic in NLP. Based on the popular pre-training fine-tuning approach, we posit that an additional in-domain pre-training stage using a large-scale, natural, and diverse question-answering (QA) dataset can be beneficial for ODQA. Consequently, we propose a novel QA dataset based on the Common Crawl project in this paper. Using the readily available schema.org annotation, we extract around 130 million multilingual question-answer pairs, including about 60 million Engli…
Université de Lyon（里昂大学）；CNRS UMR 5516 Laboratoire Hubert Curien（法国国家科学研究中心UMR 5516于贝尔·居里安实验室）；DATEV eG（达特夫合作社）
Thanks to the development of the Semantic Web, a lot of new structured data has become available on the Web in the form of knowledge bases (KBs). Making this valuable data accessible and usable for end-users is one of the main goals of Question Answering (QA) over KBs. Most current QA systems query one KB, in one language (namely English). The existing approaches are not designed to be easily adaptable to new KBs and languages. We first introduce a new approach for translating natural language questions to SPARQL queries. It is able to query several KBs simultaneously, in different languages, …
We introduce a new dataset for Question Rewriting in Conversational Context (QReCC), which contains 14K conversations with 80K question-answer pairs. The task in QReCC is to find answers to conversational questions within a collection of 10M web pages (split into 54M passages). Answers to questions in the same conversation may be distributed across several web pages. QReCC provides annotations that allow us to train and evaluate individual subtasks of question rewriting, passage retrieval and reading comprehension required for the end-to-end conversational question answering (QA) task. We repo…
Max Planck Institute for Informatics（马克斯·普朗克信息学研究所）
ASCENT is a fully automated methodology for extracting and consolidating commonsense assertions from web contents (Nguyen et al., WWW 2021). It advances traditional triple-based commonsense knowledge representation by capturing semantic facets like locations and purposes, and composite concepts, i.e., subgroups and related aspects of subjects. In this demo, we present a web portal that allows users to understand its construction process, explore its content, and observe its impact in the use case of question answering. The demo website and an introductory video are both available online.
Progress in cross-lingual modeling depends on challenging, realistic, and diverse evaluation sets. We introduce Multilingual Knowledge Questions and Answers (MKQA), an open-domain question answering evaluation set comprising 10k question-answer pairs aligned across 26 typologically diverse languages (260k question-answer pairs in total). Answers are based on a heavily curated, language-independent data representation, making results comparable across languages and independent of language-specific passages. With 26 languages, this dataset supplies the widest range of languages to-date for evalu…
Tencent Medical AI Lab（腾讯医疗人工智能实验室）；State University of New York at Buffalo（纽约州立大学布法罗分校）；University of Illinois at Urbana-Champaign（伊利诺伊大学厄巴纳-香槟分校）；JD Urban Computing Business Unit（京东城市计算事业部）；University of Illinois at Chicago（伊利诺伊大学芝加哥分校）
The past few years have witnessed the flourishing of crowdsourced medical question answering (Q&A) websites. Patients who have medical information demands tend to post questions about their health conditions on these crowdsourced Q&A websites and get answers from other users. However, we observe that a large portion of new medical questions cannot be answered in time or receive only few answers from these websites. On the other hand, we notice that solved questions have great potential to solve this challenge. Motivated by these, we propose an end-to-end system that can automatically find simi…
Google Research（谷歌研究院）；University of Washington（华盛顿大学）
Tables in Web documents are pervasive and can be directly used to answer many of the queries searched on the Web, motivating their integration in question answering. Very often information presented in tables is succinct and hard to interpret with standard language representations. On the other hand, tables often appear within textual context, such as an article describing the table. Using the information from an article as additional context can potentially enrich table representations. In this work we aim to improve question answering from tables by refining table representations based on in…
University of Dayton（代顿大学）；University of Leipzig（莱比锡大学）
The increasing rate of information pollution on the Web requires novel solutions to tackle that. Question Answering (QA) interfaces are simplified and user-friendly interfaces to access information on the Web. However, similar to other AI applications, they are black boxes which do not manifest the details of the learning or reasoning steps for augmenting an answer. The Explainable Question Answering (XQA) system can alleviate the pain of information pollution where it provides transparency to the underlying computational model and exposes an interface enabling the end-user to access and valid…
National Institute of Technology Kurukshetra（库鲁克谢特拉国家技术学院）
Search engines such as Google, Yahoo and Baidu yield information in the form of a relevant set of web pages according to the need of the user. Question Answering Systems reduce the time taken to get an answer, to a query asked in natural language by providing the one most relevant answer. To the best of our knowledge, major research in Why-type questions began in early 2000's and our work on Why-type questions can help explore newer avenues for fact-finding and analysis. The paper presents a survey on Why-type Question Answering System, details the architecture, the processes involved in the s…
Product review websites provide an incredible lens into the wide variety of opinions and experiences of different people, and play a critical role in helping users discover products that match their personal needs and preferences. To help address questions that can't easily be answered by reading others' reviews, some review websites also allow users to pose questions to the community via a question-answering (QA) system. As one would expect, just as opinions diverge among different reviewers, answers to such questions may also be subjective, opinionated, and divergent. This means that answeri…
Question answering (QA) has been the subject of a resurgence over the past years. The said resurgence has led to a multitude of question answering (QA) systems being developed both by companies and research facilities. While a few components of QA systems get reused across implementations, most systems do not leverage the full potential of component reuse. Hence, the development of QA systems is currently still a tedious and time-consuming process. We address the challenge of accelerating the creation of novel or tailored QA systems by presenting a concept for a self-wiring approach to composi…
Agencia Española de Medicamentos y Productos Sanitarios (AEMPS)（西班牙药品和健康产品局）
In this paper we present the first system in Spanish capable of answering questions about medicines for human use, called MeQA (Medicines Question Answering), a project created by the Spanish Agency for Medicines and Health Products (AEMPS, for its acronym in Spanish). Online services that offer medical help have proliferated considerably, mainly due to the current pandemic situation due to COVID-19. For example, websites such as Doctoralia, Savia, or SaludOnNet, offer Doctor Answers type consultations, in which patients or users can send questions to doctors and specialists, and receive an an…
Beihang University（北京航空航天大学）；Microsoft Research Asia（微软亚洲研究院）；Microsoft STC Asia（微软亚洲搜索技术中心）
Finding codes given natural language query isb eneficial to the productivity of software developers. Future progress towards better semantic matching between query and code requires richer supervised training resources. To remedy this, we introduce the CoSQA dataset.It includes 20,604 labels for pairs of natural language queries and codes, each annotated by at least 3 human annotators. We further introduce a contrastive learning method dubbed CoCLR to enhance query-code matching, which works as a data augmenter to bring more artificially generated training instances. We show that evaluated on …
Anhalt University of Applied Sciences（安哈尔特应用科学大学）；Laboratoire Hubert Curien CNRS UMR 5516 Université de Lyon（里昂大学于贝尔·居里安实验室（CNRS UMR 5516））；University of Hamburg（汉堡大学）
The ability to have the same experience for different user groups (i.e., accessibility) is one of the most important characteristics of Web-based systems. The same is true for Knowledge Graph Question Answering (KGQA) systems that provide the access to Semantic Web data via natural language interface. While following our research agenda on the multilingual aspect of accessibility of KGQA systems, we identified several ongoing challenges. One of them is the lack of multilingual KGQA benchmarks. In this work, we extend one of the most popular KGQA benchmarks - QALD-9 by introducing high-quality …
We fine-tune GPT-3 to answer long-form questions using a text-based web-browsing environment, which allows the model to search and navigate the web. By setting up the task so that it can be performed by humans, we are able to train models on the task using imitation learning, and then optimize answer quality with human feedback. To make human evaluation of factual accuracy easier, models must collect references while browsing in support of their answers. We train and evaluate our models on ELI5, a dataset of questions asked by Reddit users. Our best model is obtained by fine-tuning GPT-3 using…
University of Massachusetts Amherst（马萨诸塞大学阿默斯特分校）；RMIT University（皇家墨尔本理工大学）；Rutgers University（罗格斯大学）
Information retrieval systems are evolving from document retrieval to answer retrieval. Web search logs provide large amounts of data about how people interact with ranked lists of documents, but very little is known about interaction with answer texts. In this paper, we use Amazon Mechanical Turk to investigate three answer presentation and interaction approaches in a non-factoid question answering setting. We find that people perceive and react to good and bad answers very differently, and can identify good answers relatively quickly. Our results provide the basis for further investigation o…
We introduce and study the task of clickbait spoiling: generating a short text that satisfies the curiosity induced by a clickbait post. Clickbait links to a web page and advertises its contents by arousing curiosity instead of providing an informative summary. Our contributions are approaches to classify the type of spoiler needed (i.e., a phrase or a passage), and to generate appropriate spoilers. A large-scale evaluation and error analysis on a new corpus of 5,000 manually spoiled clickbait posts -- the Webis Clickbait Spoiling Corpus 2022 -- shows that our spoiler type classifier achieves …
End-to-end question answering using a differentiable knowledge graph is a promising technique that requires only weak supervision, produces interpretable results, and is fully differentiable. Previous implementations of this technique (Cohen et al., 2020) have focused on single-entity questions using a relation following operation. In this paper, we propose a model that explicitly handles multiple-entity questions by implementing a new intersection operation, which identifies the shared elements between two sets of entities. We find that introducing intersection improves performance over a bas…
Various forums and question answering (Q&A) sites are available online that allow Ubuntu users to find results similar to their queries. However, searching for a result is often time consuming as it requires the user to find a specific problem instance relevant to his/her query from a large set of questions. In this paper, we present an automated question answering system for Ubuntu users called Dr. Tux that is designed to answer user's queries by selecting the most similar question from an online database. The prototype was implemented in Python and uses NLTK and CoreNLP tools for Natural Lan…
Qatar Computing Research Institute（卡塔尔计算研究所）；MIT Computer Science and Artificial Intelligence Laboratory（麻省理工学院计算机科学与人工智能实验室）；Qatar Living（卡塔尔生活）
Community Question Answering (cQA) provides new interesting research directions to the traditional Question Answering (QA) field, e.g., the exploitation of the interaction between users and the structure of related posts. In this context, we organized SemEval-2015 Task 3 on "Answer Selection in cQA", which included two subtasks: (a) classifying answers as "good", "bad", or "potentially relevant" with respect to the question, and (b) answering a YES/NO question with "yes", "no", or "unsure", based on the list of all answers. We set subtask A for Arabic and English on two relatively different cQ…
Our research is in the relatively unexplored area of question answering technologies for patient-specific questions over their electronic health records. A large dataset of human expert curated question and answer pairs is an important pre-requisite for developing, training and evaluating any question answering system that is powered by machine learning. In this paper, we describe a process for creating such a dataset of questions and answers. Our methodology is replicable, can be conducted by medical students as annotators, and results in high inter-annotator agreement (0.71 Cohen's kappa). O…
Knowledge Media Institute（知识媒体研究所）；The Open University（开放大学）；University of Warwick（华威大学）
This paper addresses the problem of determining the best answer in Community-based Question Answering (CQA) websites by focussing on the content. In particular, we present a system, ACQUA [http://acqua.kmi.open.ac.uk], that can be installed onto the majority of browsers as a plugin. The service offers a seamless and accurate prediction of the answer to be accepted. Previous research on this topic relies on the exploitation of community feedback on the answers, which involves rating of either users (e.g., reputation) or answers (e.g. scores manually assigned to answers). We propose a new techni…
Purdue University（普渡大学）；Adobe Research（奥多比研究院）；University of Georgia（佐治亚大学）
Popular e-commerce websites such as Amazon offer community question answering systems for users to pose product related questions and experienced customers may provide answers voluntarily. In this paper, we show that the large volume of existing community question answering data can be beneficial when building a system for answering questions related to product facts and specifications. Our experimental results demonstrate that the performance of a model for answering questions related to products listed in the Home Depot website can be improved by a large margin via a simple transfer learning…
Sun Yat-sen University（中山大学）；Microsoft Research（微软研究院）
We study question answering over a dynamic textual environment. Although neural network models achieve impressive accuracy via learning from input-output examples, they rarely leverage various types of knowledge and are generally not interpretable. In this work, we propose a graph-based approach, where a heterogeneous graph is automatically built with factual knowledge of the context, temporal knowledge of the past states, and logical knowledge that combines human-curated knowledge bases and rule bases. We develop a graph neural network over the constructed graph, and train the model in an end…
While there has been substantial progress in factoid question-answering (QA), answering complex questions remains challenging, typically requiring both a large body of knowledge and inference techniques. Open Information Extraction (Open IE) provides a way to generate semi-structured knowledge for QA, but to date such knowledge has only been used to answer simple questions with retrieval-based methods. We overcome this limitation by presenting a method for reasoning with Open IE knowledge, allowing more complex questions to be handled. Using a recently proposed support graph optimization frame…
We introduce a relational graph neural network with bi-directional attention mechanism and hierarchical representation learning for open-domain question answering task. Our model can learn contextual representation by jointly learning and updating the query, knowledge graph, and document representations. The experiments suggest that our model achieves state-of-the-art on the WebQuestionsSP benchmark.
School of Computer Science（计算机科学学院）；Carnegie Mellon University（卡内基梅隆大学）
We present two new large-scale datasets aimed at evaluating systems designed to comprehend a natural language query and extract its answer from a large corpus of text. The Quasar-S dataset consists of 37000 cloze-style (fill-in-the-gap) queries constructed from definitions of software entity tags on the popular website Stack Overflow. The posts and comments on the website serve as the background corpus for answering the cloze questions. The Quasar-T dataset consists of 43000 open-domain trivia questions and their answers obtained from various internet sources. ClueWeb09 serves as the backgroun…
Institute of Automation, Chinese Academy of Sciences（中国科学院自动化研究所）；Baidu Inc.（百度公司）
With the rapid growth of knowledge bases (KBs) on the web, how to take full advantage of them becomes increasingly important. Knowledge base-based question answering (KB-QA) is one of the most promising approaches to access the substantial knowledge. Meantime, as the neural network-based (NN-based) methods develop, NN-based KB-QA has already achieved impressive results. However, previous work did not put emphasis on question representation, and the question is converted into a fixed vector regardless of its candidate answers. This simple representation strategy is unable to express the proper …
Liber AI Research（Liber人工智能研究院）；University of Leipzig（莱比锡大学）；HTWK Leipzig（莱比锡应用技术大学）
We argue that "Question Answering with Knowledge Base" and "Question Answering over Linked Data" are currently two instances of the same problem, despite one explicitly declares to deal with Linked Data. We point out the lack of existing methods to evaluate question answering on datasets which exploit external links to the rest of the cloud or share common schema. To this end, we propose the creation of new evaluation settings to leverage the advantages of the Semantic Web to achieve AI-complete question answering.
Anhalt University of Applied Sciences（安哈尔特应用技术大学）；Fraunhofer IAIS（弗劳恩霍夫智能分析与信息系统研究所）；University Hamburg（汉堡大学）
Data-driven systems need to be evaluated to establish trust in the scientific approach and its applicability. In particular, this is true for Knowledge Graph (KG) Question Answering (QA), where complex data structures are made accessible via natural-language interfaces. Evaluating the capabilities of these systems has been a driver for the community for more than ten years while establishing different KGQA benchmark datasets. However, comparing different approaches is cumbersome. The lack of existing and curated leaderboards leads to a missing global view over the research field and could inje…
Knowledge graph simple question answering (KGSQA), in its standard form, does not take into account that human-curated question answering training data only cover a small subset of the relations that exist in a Knowledge Graph (KG), or even worse, that new domains covering unseen and rather different to existing domains relations are added to the KG. In this work, we study KGSQA in a previously unstudied setting where new, unseen domains are added during test time. In this setting, question-answer pairs of the new domain do not appear during training, thus making the task more challenging. We …
