arXivDaily arXiv每日学术速递 周一至周五更新
arXiv 2011.12445cs.DBcs.AI
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OrgMining 2.0:一个新的基于事件的组织模型挖掘框架

OrgMining 2.0: A Novel Framework for Organizational Model Mining from Event Logs

Queensland University of Technology(昆士兰科技大学);RWTH Aachen University(亚琛工业大学);Sun Yat-sen University(中山大学)

Jing Yang, Chun Ouyang, Wil M. P. van der Aalst, Arthur H. M. ter Hofstede, Yang Yu

摘要:

围绕人力资源提供适当的结构可以精简业务,从而提高组织的竞争力。为了实现这一目标,现代组织需要在面对不断变化的环境时,准确而及时地了解人力资源分组。过程挖掘的使用提供了一种很有前途的方法,通过利用存储在信息系统中的事件日志数据来帮助解决这一需求。通过从事件日志中提取有关参与业务流程的资源的实际行为的知识,可以构建组织模型,这有助于分析与流程执行相关的人力资源的事实分组。然而,开放的研究差距仍然有待解决时,应用最先进的过程挖掘分析资源分组。首先,组织模型的发现与流程执行的上下文只有有限的联系。另一方面,一个严格的解决方案,评估组织模型对事件日志数据尚未提出。在本文中,我们的目标是通过开发一个新的框架,建立在一个更丰富的组织模型耦合资源分组与流程执行知识的定义来解决这些研究挑战。通过引入组织模型一致性检查的概念,该框架可以有效地评估组织模型,因此提供了一个基础,分析和改进基于事件日志的资源分组。我们证明了这个框架的可行性,提出了一种方法的基础上的组织模型发现的框架,并在现实生活中的事件日志进行实验,发现和评估组织模型。

英文摘要:

Providing appropriate structures around human resources can streamline operations and thus facilitate the competitiveness of an organization. To achieve this goal, modern organizations need to acquire an accurate and timely understanding of human resource grouping while faced with an ever-changing environment. The use of process mining offers a promising way to help address the need through utilizing event log data stored in information systems. By extracting knowledge about the actual behavior of resources participating in business processes from event logs, organizational models can be constructed, which facilitate the analysis of the de facto grouping of human resources relevant to process execution. Nevertheless, open research gaps remain to be addressed when applying the state-of-the-art process mining to analyze resource grouping. For one, the discovery of organizational models has only limited connections with the context of process execution. For another, a rigorous solution that evaluates organizational models against event log data is yet to be proposed. In this paper, we aim to tackle these research challenges by developing a novel framework built upon a richer definition of organizational models coupling resource grouping with process execution knowledge. By introducing notions of conformance checking for organizational models, the framework allows effective evaluation of organizational models, and therefore provides a foundation for analyzing and improving resource grouping based on event logs. We demonstrate the feasibility of this framework by proposing an approach underpinned by the framework for organizational model discovery, and also conduct experiments on real-life event logs to discover and evaluate organizational models.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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