Recent advances in the interconnectedness and digitization of industrial machines, known as Industry 4.0, pave the way for new analytical techniques. Indeed, the availability and the richness of production-related data enables new data-driven methods. In this paper, we propose a process mining approach augmented with artificial intelligence that (1) reconstructs the historical workload of a company and (2) predicts the workload using neural networks. Our method relies on logs, representing the history of business processes related to manufacturing. These logs are used to quantify the supply and demand and are fed into a recurrent neural network model to predict customer orders. The corresponding activities to fulfill these orders are then sampled from history with a replay mechanism, based on criteria such as trace frequency and activities similarity. An evaluation and illustration of the method is performed on the administrative processes of Heraeus Materials SA. The workload prediction on a one-year test set achieves an MAPE score of 19% for a one-week forecast. The case study suggests a reasonable accuracy and confirms that a good understanding of the historical workload combined to articulated predictions are of great help for supporting management decisions and can decrease costs with better resources planning on a medium-term level.
Process mining is a technique that performs an automatic analysis of business processes from a log of events with the promise of understanding how processes are executed in an organisation. Several models have been proposed to address this problem, however, here we propose a different approach to deal with uncertainty. By uncertainty, we mean estimating the probability of some sequence of tasks occurring in a business process, given that only a subset of tasks may be observable. In this sense, this work proposes a new approach to perform process mining using Bayesian Networks. These structures…
Federal Centre for Engineering Studies and Technological Education - CEFET/RJ（联邦工程与技术教育中心 - CEFET/RJ）
Using a weightless neural network architecture WiSARD we propose a straightforward graph to retina codification to represent business process graph flows avoiding kernels, and we present how WiSARD outperforms the classification performance with small training sets in the process mining context.
Process models generated through process mining depict the as-is state of a process. Through annotations with metrics such as the frequency or duration of activities, these models provide generic information to the process analyst. To improve business processes with respect to performance measures, process analysts require further guidance from the process model. In this study, we design Graph Relevance Miner (GRM), a technique based on graph neural networks, to determine the relevance scores for process activities with respect to performance measures. Annotating process models with such relev…
Towards Reproducibility in Predictive Process Mining: SPICE -- A Deep Learning Library
Process Intelligence, Center for Applied Research on Supply Chain Services, Fraunhofer IIS（过程智能中心、供应链服务应用研究中心、弗劳恩霍夫研究所）；Electrical Engineering, Chalmers University of Technology, Gothenburg, Sweden（电气工程、查尔姆斯理工大学、哥德堡，瑞典）；Machine Learning Lab, University of Technology Nuremberg, Germany（机器学习实验室、图腾大学努尔堡，德国）
Queensland University of Technology（昆士兰理工大学）；University of Tartu（塔尔图大学）
Business process deviance refers to the phenomenon whereby a subset of the executions of a business process deviate, in a negative or positive way, with respect to its expected or desirable outcomes. Deviant executions of a business process include those that violate compliance rules, or executions that undershoot or exceed performance targets. Deviance mining is concerned with uncovering the reasons for deviant executions by analyzing business process event logs. This article provides a systematic review and comparative evaluation of deviance mining approaches based on a family of data mining…
A common challenge for improving business processes in large organizations is that business people in charge of the operations are lacking a fact-based understanding of the execution details, process variants, and exceptions taking place in business operations. While existing process mining methodologies can discover these details based on event logs, it is challenging to communicate the process mining findings to business people. In this paper, we present a novel methodology for discovering business areas that have a significant effect on the process execution details. Our method uses cluster…
Deshbhakt Ratnappa Kumbhar College Of Commerce（德斯巴克特·拉特纳帕·孔布哈商业学院）；Chh. Shahu Institute Of Business Education And Research（恰·沙胡商业教育与研究学院）
Data mining is a new concept & an exploration and analysis of large data sets, in order to discover meaningful patterns and rules. Many organizations are now using the data mining techniques to find out meaningful patterns from the database. The present paper studies how data mining techniques can be apply to the large database. These data mining techniques give certain behavioral pattern from the database. The results which come after analysis of the database are useful for organization. This paper examines the result after applying association rule mining technique, rule induction technique …
Today in every organization financial analysis provides the basis for understanding and evaluating the results of business operations and delivering how well a business is doing. This means that the organizations can control the operational activities primarily related to corporate finance. One way that doing this is by analysis of bankruptcy prediction. This paper develops an ontological model from financial information of an organization by analyzing the Semantics of the financial statement of a business. One of the best bankruptcy prediction models is Altman Z-score model. Altman Z-score me…
RWTH Aachen University（亚琛工业大学）；Process and Data Science institute（过程与数据科学研究所）
Process mining provides ways to analyze business processes. Common process mining techniques consider the process as a whole. However, in real-life business processes, different behaviors exist that make the overall process too complex to interpret. Process comparison is a branch of process mining that isolates different behaviors of the process from each other by using process cubes. Process cubes organize event data using different dimensions. Each cell contains a set of events that can be used as an input to apply process mining techniques. Existing work on process cubes assume single case …
Flexible business processes can often be modelled more easily using a declarative rather than a procedural modelling approach. Process mining aims at automating the discovery of business process models. Existing declarative process mining approaches either suffer performance issues with real-life event logs or limit their expressiveness to a specific set of constaint types. Lately, with RelationalXES a relational database architecture for storing event log data has been introduced. In this technical report, we introduce a mining approach that directly works on relational event data by querying…
Process-Aware Information System (PAIS) are IT systems that manages, supports business processes and generate large event logs from execution of business processes. An event log is represented as a tuple of the form CaseID, TimeStamp, Activity and Actor. Process Mining is an emerging area of research that deals with the study and analysis of business processes based on event logs. Process Mining aims at analyzing event logs and discover business process models, enhance them or check for conformance with an a priori model. The large volume of event logs generated are stored in databases. Relati…
Jaypee University of Information Technology（贾皮信息技术大学）；Banaras Hindu University（贝拿勒斯印度教大学）；Uttarakhand Technical University（北阿坎德邦技术大学）
DSS serve the management, operations, and planning levels of an organization and help to make decisions, which may be rapidly changing and not easily specified in advance. Data mining has a vital role to extract important information to help in decision making of a decision support system. Integration of data mining and decision support systems (DSS) can lead to the improved performance and can enable the tackling of new types of problems. Artificial Intelligence methods are improving the quality of decision support, and have become embedded in many applications ranges from ant locking automob…
Mining Transactional Data To Produce Extended Association Rules Using Collaborative Apriori, Fsa-Red And M5p Predictive Algorithm As A Basis Of Business Actions
Web service composition has been one of the most researched topics of the past decade. Novel methods of web service composition are being proposed in the literature include Semantics-based composition, WSDLbased composition. Although these methods provide promising results for composition, search and discovery of web service based on QoS parameter of network and semantics or ontology associated with WSDL, they do not address composition based on usage of web service. Web Service usage logs capture time series data of web service invocation by business objects, which innately captures patterns …
The discovery, representation and reconstruction of Business Networks (BN) from Network Mining (NM) raw data is a difficult problem for enterprises. This is due to huge amounts of complex business processes within and across enterprise boundaries, heterogeneous technology stacks, and fragmented data. To remain competitive, visibility into the enterprise and partner networks on different, interrelated abstraction levels is desirable. We present a novel data discovery, mining and network inference system, called Business Network System (BNS), that reconstructs the BN--integration and business pr…
Background. The Drug Discovery Unit (DDU) of Cancer Research UK (CRUK) is using the software Dotmatics for storage and analysis of scientific data during drug discovery process. Whilst the data include event logs, time stamps, activities, and user information are mostly sitting in the database without fully utilising their potential value. Aims. This dissertation aims at extracting knowledge from event logs data which recorded during drug discovery process, to capture the operational business process of the DDU of Cancer Research UK (CRUK) as it was being executed. It provides the evaluations …
Intelligent Cross-Organizational Process Mining: A Survey and New Perspectives
University of Oxford（牛津大学）；Peng Cheng Laboratory（鹏城实验室）；Institute for Infocomm Research, A*STAR（新加坡资讯通信研究院（新加坡科技研究局下属））；Fudan University（复旦大学）；Squirrel Ai Learning（松鼠AI智适应教育）
Recently, economic depression, which scoured all over the world, affects business organizations and banking sectors. Such economic pose causes a severe attrition for banks and customer retention becomes impossible. Accordingly, marketing managers are in need to increase marketing campaigns, whereas organizations evade both expenses and business expansion. In order to solve such riddle, data mining techniques is used as an uttermost factor in data analysis, data summarizations, hidden pattern discovery, and data interpretation. In this paper, rough set theory and decision tree mining techniques…
The extraction, transformation, and loading of event logs from information systems is the first and the most expensive step in process mining. In particular, extracting event logs from popular ERP systems such as SAP poses major challenges, given the size and the structure of the data. Open-source support for ETL is scarce, while commercial process mining vendors maintain connectors to ERP systems supporting ETL of a limited number of business processes in an ad-hoc manner. In this paper, we propose an approach to facilitate event data extraction from SAP ERP systems. In the proposed approach,…
ERP systems contain huge amounts of data related to the actual execution of business processes. These systems have a particular way of recording activities which results in an unclear display of business processes in event logs. Several works have been conducted on ERP systems, most of them focusing on the development of new algorithms for the automatic discovery of business processes. We focused on addressing issues like, how can organizations with ERP systems apply process mining for analyzing their business processes in order to improve them. The data handling aspect of ERP systems contrast…
In this paper we have focused a variety of techniques, approaches and different areas of the research which are helpful and marked as the important field of data mining Technologies. As we are aware that many Multinational companies and large organizations are operated in different places of the different countries.Each place of operation may generate large volumes of data. Corporate decision makers require access from all such sources and take strategic decisions.The data warehouse is used in the significant business value by improving the effectiveness of managerial decision-making. In an un…
Recent advancements in location-aware analytics have created novel opportunities in different domains. In the area of process mining, enriching process models with geolocation helps to gain a better understanding of how the process activities are executed in practice. In this paper, we introduce our idea of geo-enabled process modeling and report on our industrial experience. To this end, we present a real-world case study to describe the importance of considering the location in process mining. Then we discuss the shortcomings of currently available process mining tools and propose our novel …
Classification and patterns extraction from customer data is very important for business support and decision making. Timely identification of newly emerging trends is very important in business process. Large companies are having huge volume of data but starving for knowledge. To overcome the organization current issue, the new breed of technique is required that has intelligence and capability to solve the knowledge scarcity and the technique is called Data mining. The objectives of this paper are to identify the high-profit, high-value and low-risk customers by one of the data mining techni…
Presently, large enterprises rely on database systems to manage their data and information. These databases are useful for conducting daily business transactions. However, the tight competition in the marketplace has led to the concept of data mining in which data are analyzed to derive effective business strategies and discover better ways in carrying out business. In order to perform data mining, regular databases must be converted into what so called informational databases also known as data warehouse. This paper presents a design model for building data warehouse for a typical university …
The aim of process discovery, originating from the area of process mining, is to discover a process model based on business process execution data. A majority of process discovery techniques relies on an event log as an input. An event log is a static source of historical data capturing the execution of a business process. In this paper we focus on process discovery relying on online streams of business process execution events. Learning process models from event streams poses both challenges and opportunities, i.e. we need to handle unlimited amounts of data using finite memory and, preferabl…
Electronic commerce is emerging as the killer domain for data mining technology. The following are five desiderata for success. Seldom are they they all present in one data mining application. 1. Data with rich descriptions. For example, wide customer records with many potentially useful fields allow data mining algorithms to search beyond obvious correlations. 2. A large volume of data. The large model spaces corresponding to rich data demand many training instances to build reliable models. 3. Controlled and reliable data collection. Manual data entry and integration from legacy systems both…
Waiting times in a business process often arise when a case transitions from one activity to another. Accordingly, analyzing the causes of waiting times of activity transitions can help analysts to identify opportunities for reducing the cycle time of a process. This paper proposes a process mining approach to decompose the waiting time observed in each activity transition in a process into multiple direct causes and to analyze the impact of each identified cause on the cycle time efficiency of the process. An empirical evaluation shows that the proposed approach is able to discover different …
Humboldt-Universität zu Berlin（柏林洪堡大学）；University of Mannheim（曼海姆大学）
Privacy-preserving process mining enables the analysis of business processes using event logs, while giving guarantees on the protection of sensitive information on process stakeholders. To this end, existing approaches add noise to the results of queries that extract properties of an event log, such as the frequency distribution of trace variants, for analysis.Noise insertion neglects the semantics of the process, though, and may generate traces not present in the original log. This is problematic. It lowers the utility of the published data and makes noise easily identifiable, as some traces…
Data mining is one of the most important steps of the knowledge discovery in databases process and is considered as significant subfield in knowledge management. Research in data mining continues growing in business and in learning organization over coming decades. This review paper explores the applications of data mining techniques which have been developed to support knowledge management process. The journal articles indexed in ScienceDirect Database from 2007 to 2012 are analyzed and classified. The discussion on the findings is divided into 4 topics: (i) knowledge resource; (ii) knowledge…
Large organizations today are being served by different types of data processing and informations systems, ranging from the operational (OLTP) systems, data warehouse systems, to data mining and business intelligence applications. It is important to create an integrated repository of what these systems contain and do in order to use them collectively and effectively. The repository contains metadata of source systems, data warehouse, and also the business metadata. Decision support and business analysis require extensive and in-depth understanding of business entities, tasks, rules and the env…
Native database (1) provides a near-data machine learning framework to facilitate generating real-time business insight, and predefined change thresholds will trigger online training and deployment of new models, and (2) offers a mixed-format store to guarantee the performance of HTAP workloads, especially the hybrid workloads that consist of OLAP queries in-between online transactions. We make rigorous test plans for native database with an enhanced state-of-the-art HTAP benchmark.
Huge volume of data from domain specific applications such as medical, financial, library, telephone, shopping records and individual are regularly generated. Sharing of these data is proved to be beneficial for data mining application. On one hand such data is an important asset to business decision making by analyzing it. On the other hand data privacy concerns may prevent data owners from sharing information for data analysis. In order to share data while preserving privacy, data owner must come up with a solution which achieves the dual goal of privacy preservation as well as an accuracy o…
Process mining provides techniques to improve the performance and compliance of operational processes. Although sometimes the term "workflow mining" is used, the application in the context of Workflow Management (WFM) and Business Process Management (BPM) systems is limited. The main reason is that WFM/BPM systems control the process, leaving less room for flexibility and the corresponding deviations. However, as this paper shows, it is easy to extract event data from systems like Camunda, one of the leading open-source WFM/BPM systems. Moreover, although the respective process engines control…
Modern real-time business analytic consist of heterogeneous workloads (e.g, database queries, graph processing, and machine learning). These analytic applications need programming environments that can capture all aspects of the constituent workloads (including data models they work on and movement of data across processing engines). Polystore systems suit such applications; however, these systems currently execute on CPUs and the slowdown of Moore's Law means they cannot meet the performance and efficiency requirements of modern workloads. We envision Polystore++, an architecture to accelerat…
Process-Aware Information Systems (PAIS) is an IT system that support business processes and generate large amounts of event logs from the execution of business processes. An event log is represented as a tuple of CaseID, Timestamp, Activity and Actor. Process Mining is a new and emerging field that aims at analyzing the event logs to discover, enhance and improve business processes and check conformance between run time and design time business processes. The large volume of event logs generated are stored in the databases. Relational databases perform well for a certain class of applications…
Process mining is an area of research that supports discovering information about business processes from their execution event logs. The increasing amount of event logs in organizations challenges current process mining techniques, which tend to load data into the memory of a computer. This issue limits the organizations to apply process mining on a large scale and introduces risks due to the lack of data management capabilities. Therefore, this paper introduces and formalizes a new approach to store and retrieve event logs into/from graph databases. It defines an algorithm to compute Directl…
Modern technologies such as the Internet of Things (IoT) are becoming increasingly important in various domains, including Business Process Management (BPM) research. One main research area in BPM is process mining, which can be used to analyze event logs, e.g., for checking the conformance of running processes. However, there are only a few IoT-based event logs available for research purposes. Some of them are artificially generated and the problem occurs that they do not always completely reflect the actual physical properties of smart environments. In this paper, we present an IoT-enriched …
With the overwhelming amount of complex and heterogeneous data pouring from any-where, any-time, and any-device, there is undeniably an era of Big Data. The emergence of the Big Data as a disruptive technology for next generation of intelligent systems, has brought many issues of how to extract and make use of the knowledge obtained from the data within short times, limited budget and under high rates of data generation. Companies are recognizing that big data can be used to make more accurate predictions, and can be used to enhance the business with the help of appropriate association rule mi…
The exponential increase of availability of digital data and the necessity to process it in business and scientific fields has literally forced upon us the need to analyze and mine useful knowledge from it. Traditionally data mining has used a data warehousing model of gathering all data into a central site, and then running an algorithm upon that data. Such a centralized approach is fundamentally inappropriate due to many reasons like huge amount of data, infeasibility to centralize data stored at multiple sites, bandwidth limitation and privacy concerns. To solve these problems, Distributed …
Process mining supports the analysis of the actual behavior and performance of business processes using event logs. % such as, e.g., sales transactions recorded by an ERP system. An essential requirement is that every event in the log must be associated with a unique case identifier (e.g., the order ID of an order-to-cash process). In reality, however, this case identifier may not always be present, especially when logs are acquired from different systems or extracted from non-process-aware information systems. In such settings, the event log needs to be pre-processed by grouping events into c…
Process mining methods often analyze processes in terms of the individual end-to-end process runs. Process behavior, however, may materialize as a general state of many involved process components, which can not be captured by looking at the individual process instances. A more holistic state of the process can be determined by looking at the events that occur close in time and share common process capacities. In this work, we conceptualize such behavior using high-level events and propose a new framework for detecting and logging such high-level events. The output of our method is a new high-…
Within the past few years, organizations in diverse industries have adopted MapReduce-based systems for large-scale data processing. Along with these new users, important new workloads have emerged which feature many small, short, and increasingly interactive jobs in addition to the large, long-running batch jobs for which MapReduce was originally designed. As interactive, large-scale query processing is a strength of the RDBMS community, it is important that lessons from that field be carried over and applied where possible in this new domain. However, these new workloads have not yet been de…
The competitive dynamics of the globalized market demand information on the internal and external reality of corporations. Information is a precious asset and is responsible for establishing key advantages to enable companies to maintain their leadership. However, reliable, rich information is no longer the only goal. The time frame to extract information from data determines its usefulness. This work proposes DOD-ETL, a tool that addresses, in an innovative manner, the main bottleneck in Business Intelligence solutions, the Extract Transform Load process (ETL), providing it in near real-time.…
Data mining is the practice to search large amount of data to discover data patterns. Data mining uses mathematical algorithms to group the data and evaluate the future events. Association rule is a research area in the field of knowledge discovery. Many data mining researchers had improved upon the quality of association rule for business development by incorporating influential factors like utility, number of items sold and for the mining of association data patterns. In this paper, we propose an efficient algorithm to find maximal frequent itemset first. Most of the association rule algorit…
Process mining is a discipline sitting between data mining and process science, whose goal is to provide theoretical methods and software tools to analyse process execution data, known as event logs. Although process mining was originally conceived to facilitate business process management activities, research studies have shown the benefit of leveraging process mining tools in different contexts, including healthcare. However, applying process mining tools to analyse healthcare process execution data is not straightforward. In this paper, we report the analysis of an event log recording more …
Certainly, nowadays knowledge discovery or extracting knowledge from large amount of data is a desirable task in competitive businesses. Data mining is a main step in knowledge discovery process. Meanwhile frequent patterns play central role in data mining tasks such as clustering, classification, and association analysis. Identifying all frequent patterns is the most time consuming process due to a massive number of candidate patterns. For the past decade there have been an increasing number of efficient algorithms to mine the frequent patterns. However reducing the number of candidate patter…
