Discovering Business Area Effects to Process Mining Analysis Using Clustering and Influence Analysis
QPR Software Plc（QPR软件公司）；Aalto University（阿尔托大学）
Teemu Lehto, Markku Hinkka
备注：
12 pages. Paper accepted in 23rd International Conference on Business Information Systems (BIS 2020) to be published in a proceedings edition of the Lecture Notes in Business Information Processing
发表信息：
Abramowicz W., Klein G. (eds) Business Information Systems. BIS 2020. Lecture Notes in Business Information Processing, vol 389. Springer, Cham
A common challenge for improving business processes in large organizations is that business people in charge of the operations are lacking a fact-based understanding of the execution details, process variants, and exceptions taking place in business operations. While existing process mining methodologies can discover these details based on event logs, it is challenging to communicate the process mining findings to business people. In this paper, we present a novel methodology for discovering business areas that have a significant effect on the process execution details. Our method uses clustering to group similar cases based on process flow characteristics and then influence analysis for detecting those business areas that correlate most with the discovered clusters. Our analysis serves as a bridge between BPM people and business, people facilitating the knowledge sharing between these groups. We also present an example analysis based on publicly available real-life purchase order process data.
With the growing size of data sets, feature selection becomes increasingly important. Taking interactions of original features into consideration will lead to extremely high dimension, especially when the features are categorical and one-hot encoding is applied. This makes it more worthwhile mining useful features as well as their interactions. Association rule mining aims to extract interesting correlations between items, but it is difficult to use rules as a qualified classifier themselves. Drawing inspiration from association rule mining, we come up with a method that uses association rules…
Discovering patterns in a sequence is an important aspect of data mining. One popular choice of such patterns are episodes, patterns in sequential data describing events that often occur in the vicinity of each other. Episodes also enforce in which order the events are allowed to occur. In this work we introduce a technique for discovering closed episodes. Adopting existing approaches for discovering traditional patterns, such as closed itemsets, to episodes is not straightforward. First of all, we cannot define a unique closure based on frequency because an episode may have several closed sup…
Today in every organization financial analysis provides the basis for understanding and evaluating the results of business operations and delivering how well a business is doing. This means that the organizations can control the operational activities primarily related to corporate finance. One way that doing this is by analysis of bankruptcy prediction. This paper develops an ontological model from financial information of an organization by analyzing the Semantics of the financial statement of a business. One of the best bankruptcy prediction models is Altman Z-score model. Altman Z-score me…
Queensland University of Technology（昆士兰理工大学）；University of Tartu（塔尔图大学）
Business process deviance refers to the phenomenon whereby a subset of the executions of a business process deviate, in a negative or positive way, with respect to its expected or desirable outcomes. Deviant executions of a business process include those that violate compliance rules, or executions that undershoot or exceed performance targets. Deviance mining is concerned with uncovering the reasons for deviant executions by analyzing business process event logs. This article provides a systematic review and comparative evaluation of deviance mining approaches based on a family of data mining…
Sequence data, e.g., complex event sequence, is more commonly seen than other types of data (e.g., transaction data) in real-world applications. For the mining task from sequence data, several problems have been formulated, such as sequential pattern mining, episode mining, and sequential rule mining. As one of the fundamental problems, episode mining has often been studied. The common wisdom is that discovering frequent episodes is not useful enough. In this paper, we propose an efficient utility mining approach namely UMEpi: Utility Mining of high-utility Episodes from complex event sequence…
Deshbhakt Ratnappa Kumbhar College Of Commerce（德斯巴克特·拉特纳帕·孔布哈商业学院）；Chh. Shahu Institute Of Business Education And Research（恰·沙胡商业教育与研究学院）
Data mining is a new concept & an exploration and analysis of large data sets, in order to discover meaningful patterns and rules. Many organizations are now using the data mining techniques to find out meaningful patterns from the database. The present paper studies how data mining techniques can be apply to the large database. These data mining techniques give certain behavioral pattern from the database. The results which come after analysis of the database are useful for organization. This paper examines the result after applying association rule mining technique, rule induction technique …
Web log data is usually diverse and voluminous. This data must be assembled into a consistent, integrated and comprehensive view, in order to be used for pattern discovery. Without properly cleaning, transforming and structuring the data prior to the analysis, one cannot expect to find meaningful patterns. As in most data mining applications, data preprocessing involves removing and filtering redundant and irrelevant data, removing noise, transforming and resolving any inconsistencies. In this paper, a complete preprocessing methodology having merging, data cleaning, user/session identificatio…
Jaypee University of Information Technology（贾皮信息技术大学）；Banaras Hindu University（贝拿勒斯印度教大学）；Uttarakhand Technical University（北阿坎德邦技术大学）
DSS serve the management, operations, and planning levels of an organization and help to make decisions, which may be rapidly changing and not easily specified in advance. Data mining has a vital role to extract important information to help in decision making of a decision support system. Integration of data mining and decision support systems (DSS) can lead to the improved performance and can enable the tackling of new types of problems. Artificial Intelligence methods are improving the quality of decision support, and have become embedded in many applications ranges from ant locking automob…
Episode discovery from an event is a popular framework for data mining tasks and has many real-world applications. An episode is a partially ordered set of objects (e.g., item, node), and each object is associated with an event type. This episode can also be considered as a complex event sub-sequence. High-utility episode mining is an interesting utility-driven mining task in the real world. Traditional episode mining algorithms, by setting a threshold, usually return a huge episode that is neither intuitive nor saves time. In general, finding a suitable threshold in a pattern-mining algorithm…
Data mining is wide spreading its applications in several areas. There are different tasks in mining which provides solutions for wide variety of problems in order to discover knowledge. Among those tasks association mining plays a pivotal role for identifying frequent patterns. Among the available association mining algorithms Apriori algorithm is one of the most prevalent and dominant algorithm which is used to discover frequent patterns. This algorithm is used to discover frequent patterns from small to large databases. This paper points toward the inadequacy of the tangible Apriori algorit…
Flexible business processes can often be modelled more easily using a declarative rather than a procedural modelling approach. Process mining aims at automating the discovery of business process models. Existing declarative process mining approaches either suffer performance issues with real-life event logs or limit their expressiveness to a specific set of constaint types. Lately, with RelationalXES a relational database architecture for storing event log data has been introduced. In this technical report, we introduce a mining approach that directly works on relational event data by querying…
Process-Aware Information System (PAIS) are IT systems that manages, supports business processes and generate large event logs from execution of business processes. An event log is represented as a tuple of the form CaseID, TimeStamp, Activity and Actor. Process Mining is an emerging area of research that deals with the study and analysis of business processes based on event logs. Process Mining aims at analyzing event logs and discover business process models, enhance them or check for conformance with an a priori model. The large volume of event logs generated are stored in databases. Relati…
Background. The Drug Discovery Unit (DDU) of Cancer Research UK (CRUK) is using the software Dotmatics for storage and analysis of scientific data during drug discovery process. Whilst the data include event logs, time stamps, activities, and user information are mostly sitting in the database without fully utilising their potential value. Aims. This dissertation aims at extracting knowledge from event logs data which recorded during drug discovery process, to capture the operational business process of the DDU of Cancer Research UK (CRUK) as it was being executed. It provides the evaluations …
Mining Transactional Data To Produce Extended Association Rules Using Collaborative Apriori, Fsa-Red And M5p Predictive Algorithm As A Basis Of Business Actions
Data Analytics Group, Haute Ecole Arc Ingénierie HES-SO, University of Applied Sciences Western Switzerland（瑞士西部应用科学大学西部应用科学大学阿尔科工程学院数据分析组）
Recent advances in the interconnectedness and digitization of industrial machines, known as Industry 4.0, pave the way for new analytical techniques. Indeed, the availability and the richness of production-related data enables new data-driven methods. In this paper, we propose a process mining approach augmented with artificial intelligence that (1) reconstructs the historical workload of a company and (2) predicts the workload using neural networks. Our method relies on logs, representing the history of business processes related to manufacturing. These logs are used to quantify the supply an…
Most of the organizations put information on the web because they want it to be seen by the world. Their goal is to have visitors come to the site, feel comfortable and stay a while and try to know completely about the running organization. As educational system increasingly requires data mining, the opportunity arises to mine the resulting large amounts of student information for hidden useful information (patterns like rule, clustering, and classification, etc). The education domain offers ground for many interesting and challenging data mining applications like astronomy, chemistry, enginee…
Most pattern mining methods output a very large number of frequent patterns and isolating a small but relevant subset is a challenging problem of current interest in frequent pattern mining. In this paper we consider discovery of a small set of relevant frequent episodes from data sequences. We make use of the Minimum Description Length principle to formulate the problem of selecting a subset of episodes. Using an interesting class of serial episodes with inter-event constraints and a novel encoding scheme for data using such episodes, we present algorithms for discovering small set of episode…
Web service composition has been one of the most researched topics of the past decade. Novel methods of web service composition are being proposed in the literature include Semantics-based composition, WSDLbased composition. Although these methods provide promising results for composition, search and discovery of web service based on QoS parameter of network and semantics or ontology associated with WSDL, they do not address composition based on usage of web service. Web Service usage logs capture time series data of web service invocation by business objects, which innately captures patterns …
The discovery, representation and reconstruction of Business Networks (BN) from Network Mining (NM) raw data is a difficult problem for enterprises. This is due to huge amounts of complex business processes within and across enterprise boundaries, heterogeneous technology stacks, and fragmented data. To remain competitive, visibility into the enterprise and partner networks on different, interrelated abstraction levels is desirable. We present a novel data discovery, mining and network inference system, called Business Network System (BNS), that reconstructs the BN--integration and business pr…
We address the problem of summarizing embedded tree patterns extracted from large data trees. We do so by defining and mining closed and maximal embedded unordered tree patterns from a single large data tree. We design an embedded frequent pattern mining algorithm extended with a local closedness checking technique. This algorithm is called {\em closedEmbTM-prune} as it eagerly eliminates non-closed patterns. To mitigate the generation of intermediate patterns, we devise pattern search space pruning rules to proactively detect and prune branches in the pattern search space which do not corresp…
RWTH Aachen University（亚琛工业大学）；Process and Data Science institute（过程与数据科学研究所）
Process mining provides ways to analyze business processes. Common process mining techniques consider the process as a whole. However, in real-life business processes, different behaviors exist that make the overall process too complex to interpret. Process comparison is a branch of process mining that isolates different behaviors of the process from each other by using process cubes. Process cubes organize event data using different dimensions. Each cell contains a set of events that can be used as an input to apply process mining techniques. Existing work on process cubes assume single case …
Recently, economic depression, which scoured all over the world, affects business organizations and banking sectors. Such economic pose causes a severe attrition for banks and customer retention becomes impossible. Accordingly, marketing managers are in need to increase marketing campaigns, whereas organizations evade both expenses and business expansion. In order to solve such riddle, data mining techniques is used as an uttermost factor in data analysis, data summarizations, hidden pattern discovery, and data interpretation. In this paper, rough set theory and decision tree mining techniques…
The extraction, transformation, and loading of event logs from information systems is the first and the most expensive step in process mining. In particular, extracting event logs from popular ERP systems such as SAP poses major challenges, given the size and the structure of the data. Open-source support for ETL is scarce, while commercial process mining vendors maintain connectors to ERP systems supporting ETL of a limited number of business processes in an ad-hoc manner. In this paper, we propose an approach to facilitate event data extraction from SAP ERP systems. In the proposed approach,…
ERP systems contain huge amounts of data related to the actual execution of business processes. These systems have a particular way of recording activities which results in an unclear display of business processes in event logs. Several works have been conducted on ERP systems, most of them focusing on the development of new algorithms for the automatic discovery of business processes. We focused on addressing issues like, how can organizations with ERP systems apply process mining for analyzing their business processes in order to improve them. The data handling aspect of ERP systems contrast…
We intend to identify relationships between cancer cases and pollutant emissions and attempt to understand whether cancer in children is typically located together with some specific chemical combinations or is independent. Co-location pattern analysis seems to be the appropriate investigation to perform. Co-location mining is one of the tasks of spatial data mining which focuses on the detection of co-location patterns, the sets of spatial features frequently located in close proximity of each other. Most previous works are based on transaction-free apriori-like algorithms which are dependent…
Classification and patterns extraction from customer data is very important for business support and decision making. Timely identification of newly emerging trends is very important in business process. Large companies are having huge volume of data but starving for knowledge. To overcome the organization current issue, the new breed of technique is required that has intelligence and capability to solve the knowledge scarcity and the technique is called Data mining. The objectives of this paper are to identify the high-profit, high-value and low-risk customers by one of the data mining techni…
Jinan University（暨南大学）；University of Illinois at Chicago（伊利诺伊大学芝加哥分校）
Utility-driven mining is an important task in data science and has many applications in real life. High utility sequential pattern mining (HUSPM) is one kind of utility-driven mining. HUSPM aims to discover all sequential patterns with high utility. However, the existing algorithms of HUSPM can not provide an accurate probability to deal with some scenarios for prediction or recommendation. High-utility sequential rule mining (HUSRM) was proposed to discover all sequential rules with high utility and high confidence. There is only one algorithm proposed for HUSRM, which is not enough efficient…
Modern information systems are able to collect event data in the form of event logs. Process mining techniques allow to discover a model from event data, to check the conformance of an event log against a reference model, and to perform further process-centric analyses. In this paper, we consider uncertain event logs, where data is recorded together with explicit uncertainty information. We describe a technique to discover a directly-follows graph from such event data which retains information about the uncertainty in the process. We then present experimental results of performing inductive mi…
Eindhoven University of Technology（埃因霍温理工大学）；Department of Mathematics and Computer Science（数学与计算机科学系）
Process Discovery is concerned with the automatic generation of a process model that describes a business process from execution data of that business process. Real life event logs can contain chaotic activities. These activities are independent of the state of the process and can, therefore, happen at rather arbitrary points in time. We show that the presence of such chaotic activities in an event log heavily impacts the quality of the process models that can be discovered with process discovery techniques. The current modus operandi for filtering activities from event logs is to simply filte…
In this paper we have focused a variety of techniques, approaches and different areas of the research which are helpful and marked as the important field of data mining Technologies. As we are aware that many Multinational companies and large organizations are operated in different places of the different countries.Each place of operation may generate large volumes of data. Corporate decision makers require access from all such sources and take strategic decisions.The data warehouse is used in the significant business value by improving the effectiveness of managerial decision-making. In an un…
Recent advancements in location-aware analytics have created novel opportunities in different domains. In the area of process mining, enriching process models with geolocation helps to gain a better understanding of how the process activities are executed in practice. In this paper, we introduce our idea of geo-enabled process modeling and report on our industrial experience. To this end, we present a real-world case study to describe the importance of considering the location in process mining. Then we discuss the shortcomings of currently available process mining tools and propose our novel …
Web log data is usually diverse and voluminous. This data must be assembled into a consistent, integrated and comprehensive view, in order to be used for pattern discovery. Without properly cleaning, transforming and structuring the data prior to the analysis, one cannot expect to find meaningful patterns. As in most data mining applications, data preprocessing involves removing and filtering redundant and irrelevant data, removing noise, transforming and resolving any inconsistencies. In this paper, a complete preprocessing methodology having merging, data cleaning, user/session identificatio…
Presently, large enterprises rely on database systems to manage their data and information. These databases are useful for conducting daily business transactions. However, the tight competition in the marketplace has led to the concept of data mining in which data are analyzed to derive effective business strategies and discover better ways in carrying out business. In order to perform data mining, regular databases must be converted into what so called informational databases also known as data warehouse. This paper presents a design model for building data warehouse for a typical university …
Utility-driven itemset mining is widely applied in many real-world scenarios. However, most algorithms do not work for itemsets with negative utilities. Several efficient algorithms for high-utility itemset (HUI) mining with negative utilities have been proposed. These algorithms can find complete HUIs with or without negative utilities. However, the major problem with these algorithms is how to select an appropriate minimum utility (minUtil) threshold. To address this issue, some efficient algorithms for extracting top-k HUIs have been proposed, where parameter k is the quantity of HUIs to be…
In post genomic era with the advent of new technologies a huge amount of complex molecular data are generated with high throughput. The management of this biological data is definitely a challenging task due to complexity and heterogeneity of data for discovering new knowledge. Issues like managing noisy and incomplete data are needed to be dealt with. Use of data mining in biological domain has made its inventory success. Discovering new knowledge from the biological data is a major challenge in data mining technique. The novelty of the proposed model is its combined use of intelligent techni…
Intelligent Cross-Organizational Process Mining: A Survey and New Perspectives
University of Oxford（牛津大学）；Peng Cheng Laboratory（鹏城实验室）；Institute for Infocomm Research, A*STAR（新加坡资讯通信研究院（新加坡科技研究局下属））；Fudan University（复旦大学）；Squirrel Ai Learning（松鼠AI智适应教育）
The need for discovering knowledge from XML documents according to both structure and content features has become challenging, due to the increase in application contexts for which handling both structure and content information in XML data is essential. So, the challenge is to find an hierarchical structure which ensure a combination of data levels and their representative structures. In this work, we will be based on the Formal Concept Analysis-based views to index and query both content and structure. We evaluate given structure in a querying process which allows the searching of user query…
Waiting times in a business process often arise when a case transitions from one activity to another. Accordingly, analyzing the causes of waiting times of activity transitions can help analysts to identify opportunities for reducing the cycle time of a process. This paper proposes a process mining approach to decompose the waiting time observed in each activity transition in a process into multiple direct causes and to analyze the impact of each identified cause on the cycle time efficiency of the process. An empirical evaluation shows that the proposed approach is able to discover different …
The process of data mining produces various patterns from a given data source. The most recognized data mining tasks are the process of discovering frequent itemsets, frequent sequential patterns, frequent sequential rules and frequent association rules. Numerous efficient algorithms have been proposed to do the above processes. Frequent pattern mining has been a focused topic in data mining research with a good number of references in literature and for that reason an important progress has been made, varying from performant algorithms for frequent itemset mining in transaction databases to c…
Data mining is one of the most important steps of the knowledge discovery in databases process and is considered as significant subfield in knowledge management. Research in data mining continues growing in business and in learning organization over coming decades. This review paper explores the applications of data mining techniques which have been developed to support knowledge management process. The journal articles indexed in ScienceDirect Database from 2007 to 2012 are analyzed and classified. The discussion on the findings is divided into 4 topics: (i) knowledge resource; (ii) knowledge…
Max-Planck Institute for Informatics（马克斯·普朗克信息学研究所）；Saarland University（萨尔大学）
Discovering the key structure of a database is one of the main goals of data mining. In pattern set mining we do so by discovering a small set of patterns that together describe the data well. The richer the class of patterns we consider, and the more powerful our description language, the better we will be able to summarise the data. In this paper we propose \ourmethod, a novel greedy MDL-based method for summarising sequential data using rich patterns that are allowed to interleave. Experiments show \ourmethod is orders of magnitude faster than the state of the art, results in better models,…
Process discovery is one of the primary process mining tasks and starting point for process improvements using event data. Existing process discovery techniques aim to find process models that best describe the observed behavior. The focus can be on recall (i.e., replay fitness) or precision. Here, we take a different perspective. We aim to discover a process model that allows for the good behavior observed, and does not allow for the bad behavior. In order to do this, we assume that we have a desirable event log ($L^+$) and an undesirable event log ($L^-$). For example, the desirable event lo…
