Slot filling and intent detection are two main tasks in spoken language understanding (SLU) system. In this paper, we propose a novel non-autoregressive model named SlotRefine for joint intent detection and slot filling. Besides, we design a novel two-pass iteration mechanism to handle the uncoordinated slots problem caused by conditional independence of non-autoregressive model. Experiments demonstrate that our model significantly outperforms previous models in slot filling task, while considerably speeding up the decoding (up to X 10.77). In-depth analyses show that 1) pretraining schemes could further enhance our model; 2) two-pass mechanism indeed remedy the uncoordinated slots.
Intent detection and slot filling are two main tasks for building a spoken language understanding(SLU) system. Multiple deep learning based models have demonstrated good results on these tasks . The most effective algorithms are based on the structures of sequence to sequence models (or "encoder-decoder" models), and generate the intents and semantic tags either using separate models or a joint model. Most of the previous studies, however, either treat the intent detection and slot filling as two separate parallel tasks, or use a sequence to sequence model to generate both semantic tags and in…
Intent detection and slot filling are two fundamental tasks for building a spoken language understanding (SLU) system. Multiple deep learning-based joint models have demonstrated excellent results on the two tasks. In this paper, we propose a new joint model with a wheel-graph attention network (Wheel-GAT) which is able to model interrelated connections directly for intent detection and slot filling. To construct a graph structure for utterances, we create intent nodes, slot nodes, and directed edges. Intent nodes can provide utterance-level semantic information for slot filling, while slot no…
Samsung R&D Institute, India - Bangalore（三星研发研究所印度班加罗尔分部）
Intent and Slot Identification are two important tasks in Spoken Language Understanding (SLU). For a natural language utterance, there is a high correlation between these two tasks. A lot of work has been done on each of these using Recurrent-Neural-Networks (RNN), Convolution Neural Networks (CNN) and Attention based models. Most of the past work used two separate models for intent and slot prediction. Some of them also used sequence-to-sequence type models where slots are predicted after evaluating the utterance-level intent. In this work, we propose a parallel Intent and Slot Prediction tec…
Representation learning is an essential problem in a wide range of applications and it is important for performing downstream tasks successfully. In this paper, we propose a new model that learns coupled representations of domains, intents, and slots by taking advantage of their hierarchical dependency in a Spoken Language Understanding system. Our proposed model learns the vector representation of intents based on the slots tied to these intents by aggregating the representations of the slots. Similarly, the vector representation of a domain is learned by aggregating the representations of th…
Beijing University of Posts and Telecommunications（北京邮电大学）
A spoken language understanding (SLU) system includes two main tasks, slot filling (SF) and intent detection (ID). The joint model for the two tasks is becoming a tendency in SLU. But the bi-directional interrelated connections between the intent and slots are not established in the existing joint models. In this paper, we propose a novel bi-directional interrelated model for joint intent detection and slot filling. We introduce an SF-ID network to establish direct connections for the two tasks to help them promote each other mutually. Besides, we design an entirely new iteration mechanism ins…
Research Center for Social Computing and Information Retrieval（社会计算与信息检索研究中心）；Harbin Institute of Technology（哈尔滨工业大学）
In real-world scenarios, users usually have multiple intents in the same utterance. Unfortunately, most spoken language understanding (SLU) models either mainly focused on the single intent scenario, or simply incorporated an overall intent context vector for all tokens, ignoring the fine-grained multiple intents information integration for token-level slot prediction. In this paper, we propose an Adaptive Graph-Interactive Framework (AGIF) for joint multiple intent detection and slot filling, where we introduce an intent-slot graph interaction layer to model the strong correlation between the…
Intent detection (ID) and Slot filling (SF) are two major tasks in spoken language understanding (SLU). Recently, attention mechanism has been shown to be effective in jointly optimizing these two tasks in an interactive manner. However, latest attention-based works concentrated only on the first-order attention design, while ignoring the exploration of higher-order attention mechanisms. In this paper, we propose a BiLinear attention block, which leverages bilinear pooling to simultaneously exploit both the contextual and channel-wise bilinear attention distributions to capture the second-orde…
In practice, most spoken language understanding systems process user input in a pipelined manner; first domain is predicted, then intent and semantic slots are inferred according to the semantic frames of the predicted domain. The pipeline approach, however, has some disadvantages: error propagation and lack of information sharing. To address these issues, we present a unified neural network that jointly performs domain, intent, and slot predictions. Our approach adopts a principled architecture for multitask learning to fold in the state-of-the-art models for each task. With a few more ingred…
Intent detection and slot filling are two main tasks for building a spoken language understanding (SLU) system. The two tasks are closely tied and the slots often highly depend on the intent. In this paper, we propose a novel framework for SLU to better incorporate the intent information, which further guides the slot filling. In our framework, we adopt a joint model with Stack-Propagation which can directly use the intent information as input for slot filling, thus to capture the intent semantic knowledge. In addition, to further alleviate the error propagation, we perform the token-level int…
Understanding passenger intents and extracting relevant slots are important building blocks towards developing contextual dialogue systems for natural interactions in autonomous vehicles (AV). In this work, we explored AMIE (Automated-vehicle Multi-modal In-cabin Experience), the in-cabin agent responsible for handling certain passenger-vehicle interactions. When the passengers give instructions to AMIE, the agent should parse such commands properly and trigger the appropriate functionality of the AV system. In our current explorations, we focused on AMIE scenarios describing usages around set…
Intent detection and slot filling are two main tasks for building a spoken language understanding (SLU) system. The two tasks are closely related and the information of one task can be utilized in the other task. Previous studies either model the two tasks separately or only consider the single information flow from intent to slot. None of the prior approaches model the bidirectional connection between the two tasks simultaneously. In this paper, we propose a Co-Interactive Transformer to consider the cross-impact between the two tasks. Instead of adopting the self-attention mechanism in vanil…
Multi-intent Spoken Language Understanding has great potential for widespread implementation. Jointly modeling Intent Detection and Slot Filling in it provides a channel to exploit the correlation between intents and slots. However, current approaches are apt to formulate these two sub-tasks differently, which leads to two issues: 1) It hinders models from effective extraction of shared features. 2) Pretty complicated structures are involved to enhance expression ability while causing damage to the interpretability of frameworks. In this work, we describe a Prompt-based Spoken Language Underst…
Recently deep learning has dominated many machine learning areas, including spoken language understanding (SLU). However, deep learning models are notorious for being data-hungry, and the heavily optimized models are usually sensitive to the quality of the training examples provided and the consistency between training and inference conditions. To improve the performance of SLU models on tasks with noisy and low training resources, we propose a new SLU benchmarking task: few-shot robust SLU, where SLU comprises two core problems, intent classification (IC) and slot labeling (SL). We establish …
Multi-intent detection and slot filling joint models are gaining increasing traction since they are closer to complicated real-world scenarios. However, existing approaches (1) focus on identifying implicit correlations between utterances and one-hot encoded labels in both tasks while ignoring explicit label characteristics; (2) directly incorporate multi-intent information for each token, which could lead to incorrect slot prediction due to the introduction of irrelevant intent. In this paper, we propose a framework termed DGIF, which first leverages the semantic information of labels to give…
Co-guiding for Multi-intent Spoken Language Understanding
Australian Artificial Intelligence Institute (AAII), University of Technology Sydney（悉尼科技大学澳大利亚人工智能研究所（AAII））；CFAR, Agency for Science, Technology and Research（新加坡科技研究局（A*STAR）CFAR）；IHPC, Agency for Science, Technology and Research（新加坡科技研究局（A*STAR）IHPC）；School of Computer Science and Engineering, Nanyang Technological University（南洋理工大学计算机科学与工程学院）
University of Waterloo（滑铁卢大学）；Huawei Noah's Ark Lab（华为诺亚方舟实验室）
Human-computer interaction (HCI) is significantly impacted by delayed responses from a spoken dialogue system. Hence, end-to-end (e2e) spoken language understanding (SLU) solutions have recently been proposed to decrease latency. Such approaches allow for the extraction of semantic information directly from the speech signal, thus bypassing the need for a transcript from an automatic speech recognition (ASR) system. In this paper, we propose a compact e2e SLU architecture for streaming scenarios, where chunks of the speech signal are processed continuously to predict intent and slot values. Ou…
Typical spoken language understanding systems provide narrow semantic parses using a domain-specific ontology. The parses contain intents and slots that are directly consumed by downstream domain applications. In this work we discuss expanding such systems to handle compound entities and intents by introducing a domain-agnostic shallow parser that handles linguistic coordination. We show that our model for parsing coordination learns domain-independent and slot-independent features and is able to segment conjunct boundaries of many different phrasal categories. We also show that using adversar…
Speaker intent detection and semantic slot filling are two critical tasks in spoken language understanding (SLU) for dialogue systems. In this paper, we describe a recurrent neural network (RNN) model that jointly performs intent detection, slot filling, and language modeling. The neural network model keeps updating the intent estimation as word in the transcribed utterance arrives and uses it as contextual features in the joint model. Evaluation of the language model and online SLU model is made on the ATIS benchmarking data set. On language modeling task, our joint model achieves 11.8% relat…
Spoken language understanding (SLU) systems translate voice input commands to semantics which are encoded as an intent and pairs of slot tags and values. Most current SLU systems deploy a cascade of two neural models where the first one maps the input audio to a transcript (ASR) and the second predicts the intent and slots from the transcript (NLU). In this paper, we introduce FANS, a new end-to-end SLU model that fuses an ASR audio encoder to a multi-task NLU decoder to infer the intent, slot tags, and slot values directly from a given input audio, obviating the need for transcription. FANS c…
Beijing Jiaotong University（北京交通大学）；Pattern Recognition Center, WeChat AI, Tencent Inc（腾讯公司微信人工智能模式识别中心）
Spoken Language Understanding (SLU) mainly involves two tasks, intent detection and slot filling, which are generally modeled jointly in existing works. However, most existing models fail to fully utilize co-occurrence relations between slots and intents, which restricts their potential performance. To address this issue, in this paper we propose a novel Collaborative Memory Network (CM-Net) based on the well-designed block, named CM-block. The CM-block firstly captures slot-specific and intent-specific features from memories in a collaborative manner, and then uses these enriched features to …
Semantic frame parsing is a crucial component in spoken language understanding (SLU) to build spoken dialog systems. It has two main tasks: intent detection and slot filling. Although state-of-the-art approaches showed good results, they require large annotated training data and long training time. In this paper, we aim to alleviate these drawbacks for semantic frame parsing by utilizing the ubiquitous user information. We design a novel coarse-to-fine deep neural network model to incorporate prior knowledge of user information intermediately to better and quickly train a semantic frame parser…
Samsung Research America（三星美国研究院）；Carnegie Mellon University（卡内基梅隆大学）
Joint intent detection and slot filling is a key research topic in natural language understanding (NLU). Existing joint intent and slot filling systems analyze and compute features collectively for all slot types, and importantly, have no way to explain the slot filling model decisions. In this work, we propose a novel approach that: (i) learns to generate additional slot type specific features in order to improve accuracy and (ii) provides explanations for slot filling decisions for the first time in a joint NLU model. We perform an additional constrained supervision using a set of binary cla…
Shanghai Jiao Tong University（上海交通大学）；Nanyang Technological University（南洋理工大学）；BNU-UIC Institute of Artificial Intelligence and Future Networks（北师港浸大人工智能与未来网络研究院）；Beijing Normal University (Zhuhai)（北京师范大学（珠海））；BNU-HKBU United International College（北京师范大学-香港浸会大学联合国际学院）
Multi-Intent Spoken Language Understanding (SLU), a novel and more complex scenario of SLU, is attracting increasing attention. Unlike traditional SLU, each intent in this scenario has its specific scope. Semantic information outside the scope even hinders the prediction, which tremendously increases the difficulty of intent detection. More seriously, guiding slot filling with these inaccurate intent labels suffers error propagation problems, resulting in unsatisfied overall performance. To solve these challenges, in this paper, we propose a novel Scope-Sensitive Result Attention Network (SSRA…
IT University of Copenhagen（哥本哈根信息技术大学）；Factmata（Factmata公司）；Tokyo Metropolitan University（东京都立大学）；University of Groningen（格罗宁根大学）；University of Trento（特伦托大学）；Fondazione The Microsoft Research – University of Trento Centre for Computational and Systems Biology (COSBI)（微软研究院-特伦托大学计算与系统生物学中心基金会（COSBI））
The lack of publicly available evaluation data for low-resource languages limits progress in Spoken Language Understanding (SLU). As key tasks like intent classification and slot filling require abundant training data, it is desirable to reuse existing data in high-resource languages to develop models for low-resource scenarios. We introduce xSID, a new benchmark for cross-lingual Slot and Intent Detection in 13 languages from 6 language families, including a very low-resource dialect. To tackle the challenge, we propose a joint learning approach, with English SLU training data and non-English…
Slot filling is an important problem in Spoken Language Understanding (SLU) and Natural Language Processing (NLP), which involves identifying a user's intent and assigning a semantic concept to each word in a sentence. This paper presents a word feature vector method and combines it into the convolutional neural network (CNN). We consider 18 word features and each word feature is constructed by merging similar word labels. By introducing the concept of external library, we propose a feature set approach that is beneficial for building the relationship between a word from the training dataset a…
Spoken Language Understanding (SLU), including intent detection and slot filling, is a core component in human-computer interaction. The natural attributes of the relationship among the two subtasks make higher requirements on fine-grained feature interaction, i.e., the token-level intent features and slot features. Previous works mainly focus on jointly modeling the relationship between the two subtasks with attention-based models, while ignoring the exploration of attention order. In this paper, we propose to replace the conventional attention with our proposed Bilinear attention block and s…
Samsung R&D Institute（三星研发院）；Indian Institute of Technology（印度理工学院）
Recent joint intent detection and slot tagging models have seen improved performance when compared to individual models. In many real-world datasets, the slot labels and values have a strong correlation with their intent labels. In such cases, the intent label information may act as a useful feature to the slot tagging model. In this paper, we examine the effect of leveraging intent label features through 3 techniques in the slot tagging task of joint intent and slot detection models. We evaluate our techniques on benchmark spoken language datasets SNIPS and ATIS, as well as over a large priva…
Recurrent neural network (RNN) based joint intent classification and slot tagging models have achieved tremendous success in recent years for building spoken language understanding and dialog systems. However, these models suffer from poor performance for slots which often encounter large semantic variability in slot values after deployment (e.g. message texts, partial movie/artist names). While greedy delexicalization of slots in the input utterance via substring matching can partly improve performance, it often produces incorrect input. Moreover, such techniques cannot delexicalize slots wit…
Generalization is a central problem in machine learning, especially when data is limited. Using prior information to enforce constraints is the principled way of encouraging generalization. In this work, we propose to leverage the prior information embedded in pretrained language models (LM) to improve generalization for intent classification and slot labeling tasks with limited training data. Specifically, we extract prior knowledge from pretrained LM in the form of synthetic data, which encode the prior implicitly. We fine-tune the LM to generate an augmented language, which contains not onl…
Despite the fact that data imbalance is becoming more and more common in real-world Spoken Language Understanding (SLU) applications, it has not been studied extensively in the literature. To the best of our knowledge, this paper presents the first systematic study on handling data imbalance for SLU. In particular, we discuss the application of existing data balancing techniques for SLU and propose a multi-task SLU model for intent classification and slot filling. Aiming to avoid over-fitting, in our model methods for data balancing are leveraged indirectly via an auxiliary task which makes us…
We present LINGUIST, a method for generating annotated data for Intent Classification and Slot Tagging (IC+ST), via fine-tuning AlexaTM 5B, a 5-billion-parameter multilingual sequence-to-sequence (seq2seq) model, on a flexible instruction prompt. In a 10-shot novel intent setting for the SNIPS dataset, LINGUIST surpasses state-of-the-art approaches (Back-Translation and Example Extrapolation) by a wide margin, showing absolute improvement for the target intents of +1.9 points on IC Recall and +2.5 points on ST F1 Score. In the zero-shot cross-lingual setting of the mATIS++ dataset, LINGUIST ou…
Harbin Institute of Technology（哈尔滨工业大学）；Huawei Technologies Co., Ltd.（华为技术有限公司）
Current researches on spoken language understanding (SLU) heavily are limited to a simple setting: the plain text-based SLU that takes the user utterance as input and generates its corresponding semantic frames (e.g., intent and slots). Unfortunately, such a simple setting may fail to work in complex real-world scenarios when an utterance is semantically ambiguous, which cannot be achieved by the text-based SLU models. In this paper, we first introduce a new and important task, Profile-based Spoken Language Understanding (ProSLU), which requires the model that not only relies on the plain text…
It is expensive and difficult to obtain the large number of sentence-level intent and token-level slot label annotations required to train neural network (NN)-based Natural Language Understanding (NLU) components of task-oriented dialog systems, especially for the many real world tasks that have a large and growing number of intents and slot types. While zero shot learning approaches that require no labeled examples -- only features and auxiliary information -- have been proposed only for slot labeling, we show that one can profitably perform joint zero-shot intent classification and slot labe…
Spoken language understanding (SLU) acts as a critical component in goal-oriented dialog systems. It typically involves identifying the speakers intent and extracting semantic slots from user utterances, which are known as intent detection (ID) and slot filling (SF). SLU problem has been intensively investigated in recent years. However, these methods just constrain SF results grammatically, solve ID and SF independently, or do not fully utilize the mutual impact of the two tasks. This paper proposes a multi-head self-attention joint model with a conditional random field (CRF) layer and a prio…
Multi-Intent Spoken Language Understanding: Methods, Trends, and Challenges
School of Computer Science and Technology, Xinjiang University（新疆大学计算机科学与技术学院）；Institute of Artificial Intelligence (TeleAI), China Telecom Corp Ltd（中国电信人工智能研究所）；Joint International Research Laboratory of Silk Road Multilingual Cognitive Computing, Urumqi, China（丝绸之路多语种认知计算联合国际实验室）
The success of interactive dialog systems is usually associated with the quality of the spoken language understanding (SLU) task, which mainly identifies the corresponding dialog acts and slot values in each turn. By treating utterances in isolation, most SLU systems often overlook the semantic context in which a dialog act is expected. The act dependency between turns is non-trivial and yet critical to the identification of the correct semantic representations. Previous works with limited context awareness have exposed the inadequacy of dealing with complexity in multiproned user intents, whi…
Ping An Life Insurance of China, Ltd.（中国平安人寿保险股份有限公司）
Automatically and accurately identifying user intents and filling the associated slots from their spoken language are critical to the success of dialogue systems. Traditional methods require manually defining the DOMAIN-INTENT-SLOT schema and asking many domain experts to annotate the corresponding utterances, upon which neural models are trained. This procedure brings the challenges of information sharing hindering, out-of-schema, or data sparsity in open-domain dialogue systems. To tackle these challenges, we explore a new task of {\em automatic intent-slot induction} and propose a novel dom…
End-to-end spoken language understanding (SLU) suffers from the long-tail word problem. This paper exploits contextual biasing, a technique to improve the speech recognition of rare words, in end-to-end SLU systems. Specifically, a tree-constrained pointer generator (TCPGen), a powerful and efficient biasing model component, is studied, which leverages a slot shortlist with corresponding entities to extract biasing lists. Meanwhile, to bias the SLU model output slot distribution, a slot probability biasing (SPB) mechanism is proposed to calculate a slot distribution from TCPGen. Experiments on…
Transforming NLU with Babylon: A Case Study in Development of Real-time, Edge-Efficient, Multi-Intent Translation System for Automated Drive-Thru Ordering
When a human communicates with a machine using natural language on the web and online, how can it understand the human's intention and semantic context of their talk? This is an important AI task as it enables the machine to construct a sensible answer or perform a useful action for the human. Meaning is represented at the sentence level, identification of which is known as intent detection, and at the word level, a labelling task called slot filling. This dual-level joint task requires innovative thinking about natural language and deep learning network design, and as a result, many approache…
Multilingual spoken language understanding (SLU) consists of two sub-tasks, namely intent detection and slot filling. To improve the performance of these two sub-tasks, we propose to use consistency regularization based on a hybrid data augmentation strategy. The consistency regularization enforces the predicted distributions for an example and its semantically equivalent augmentation to be consistent. We conduct experiments on the MASSIVE dataset under both full-dataset and zero-shot settings. Experimental results demonstrate that our proposed method improves the performance on both intent de…
In this paper, we introduce a methodology for predicting intent and slots of a query for a chatbot that answers career-related queries. We take a multi-staged approach where both the processes (intent-classification and slot-tagging) inform each other's decision-making in different stages. The model breaks down the problem into stages, solving one problem at a time and passing on relevant results of the current stage to the next, thereby reducing search space for subsequent stages, and eventually making classification and tagging more viable after each stage. We also observe that relaxing rule…
Intent detection and slot filling are important tasks in spoken and natural language understanding. However, Vietnamese is a low-resource language in these research topics. In this paper, we present the first public intent detection and slot filling dataset for Vietnamese. In addition, we also propose a joint model for intent detection and slot filling, that extends the recent state-of-the-art JointBERT+CRF model with an intent-slot attention layer to explicitly incorporate intent context information into slot filling via "soft" intent label embedding. Experimental results on our Vietnamese da…
Intent classification and slot filling are two critical tasks for natural language understanding. Traditionally the two tasks proceeded independently. However, more recently joint models for intent classification and slot filling have achieved state-of-the-art performance, and have proved that there exists a strong relationship between the two tasks. In this paper, we propose a bi-directional joint model for intent classification and slot filling, which includes a multi-stage hierarchical process via BERT and bi-directional joint natural language understanding mechanisms, including intent2slot…
Australian Artificial Intelligence Institute（澳大利亚人工智能研究所）；University of Technology Sydney（悉尼科技大学）；Centre for Frontier Artificial Intelligence Research（前沿人工智能研究中心）；A*STAR（新加坡科技研究局）
Recent graph-based models for joint multiple intent detection and slot filling have obtained promising results through modeling the guidance from the prediction of intents to the decoding of slot filling. However, existing methods (1) only model the \textit{unidirectional guidance} from intent to slot; (2) adopt \textit{homogeneous graphs} to model the interactions between the slot semantics nodes and intent label nodes, which limit the performance. In this paper, we propose a novel model termed Co-guiding Net, which implements a two-stage framework achieving the \textit{mutual guidances} betw…
Multi-intent SLU can handle multiple intents in an utterance, which has attracted increasing attention. However, the state-of-the-art joint models heavily rely on autoregressive approaches, resulting in two issues: slow inference speed and information leakage. In this paper, we explore a non-autoregressive model for joint multiple intent detection and slot filling, achieving more fast and accurate. Specifically, we propose a Global-Locally Graph Interaction Network (GL-GIN) where a local slot-aware graph interaction layer is proposed to model slot dependency for alleviating uncoordinated slots…
Intent detection and slot filling are two main tasks in natural language understanding (NLU) for identifying users' needs from their utterances. These two tasks are highly related and often trained jointly. However, most previous works assume that each utterance only corresponds to one intent, ignoring the fact that a user utterance in many cases could include multiple intents. In this paper, we propose a novel Self-Distillation Joint NLU model (SDJN) for multi-intent NLU. First, we formulate multiple intent detection as a weakly supervised problem and approach with multiple instance learning …
Intent Detection and Slot Filling are two pillar tasks in Spoken Natural Language Understanding. Common approaches adopt joint Deep Learning architectures in attention-based recurrent frameworks. In this work, we aim at exploiting the success of "recurrence-less" models for these tasks. We introduce Bert-Joint, i.e., a multi-lingual joint text classification and sequence labeling framework. The experimental evaluation over two well-known English benchmarks demonstrates the strong performances that can be obtained with this model, even when few annotated data is available. Moreover, we annotate…
University of Illinois at Chicago（伊利诺伊大学芝加哥分校）；Alibaba Group（阿里巴巴集团）；Tencent Medical AI Lab（腾讯医疗人工智能实验室）；Institute for Data Science, Tsinghua University（清华大学数据科学研究院）
Being able to recognize words as slots and detect the intent of an utterance has been a keen issue in natural language understanding. The existing works either treat slot filling and intent detection separately in a pipeline manner, or adopt joint models which sequentially label slots while summarizing the utterance-level intent without explicitly preserving the hierarchical relationship among words, slots, and intents. To exploit the semantic hierarchy for effective modeling, we propose a capsule-based neural network model which accomplishes slot filling and intent detection via a dynamic rou…
Intent classification and slot filling are two critical tasks for natural language understanding. Traditionally the two tasks have been deemed to proceed independently. However, more recently, joint models for intent classification and slot filling have achieved state-of-the-art performance, and have proved that there exists a strong relationship between the two tasks. This article is a compilation of past work in natural language understanding, especially joint intent classification and slot filling. We observe three milestones in this research so far: Intent detection to identify the speaker…
ECLM: Entity Level Language Model for Spoken Language Understanding with Chain of Intent
College of Mathematics and Informatics, South China Agricultural University（数学与信息学学院，华南农业大学）；Tsinghua Shenzhen International Graduate School, Tsinghua University（清华大学深圳国际研究生院）
Dalian University of Technology（大连理工大学）；Peking University（北京大学）
Intent classification (IC) and slot filling (SF) are critical building blocks in task-oriented dialogue systems. These two tasks are closely-related and can flourish each other. Since only a few utterances can be utilized for identifying fast-emerging new intents and slots, data scarcity issue often occurs when implementing IC and SF. However, few IC/SF models perform well when the number of training samples per class is quite small. In this paper, we propose a novel explicit-joint and supervised-contrastive learning framework for few-shot intent classification and slot filling. Its highlights…
