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arXiv 2211.12220cs.CLcs.SDeess.AS

A Scope Sensitive and Result Attentive Model for Multi-Intent Spoken Language Understanding

Shanghai Jiao Tong University(上海交通大学);Nanyang Technological University(南洋理工大学);BNU-UIC Institute of Artificial Intelligence and Future Networks(北师港浸大人工智能与未来网络研究院);Beijing Normal University (Zhuhai)(北京师范大学(珠海));BNU-HKBU United International College(北京师范大学-香港浸会大学联合国际学院)

Lizhi Cheng, Wenmian Yang, Weijia Jia

英文摘要:

Multi-Intent Spoken Language Understanding (SLU), a novel and more complex scenario of SLU, is attracting increasing attention. Unlike traditional SLU, each intent in this scenario has its specific scope. Semantic information outside the scope even hinders the prediction, which tremendously increases the difficulty of intent detection. More seriously, guiding slot filling with these inaccurate intent labels suffers error propagation problems, resulting in unsatisfied overall performance. To solve these challenges, in this paper, we propose a novel Scope-Sensitive Result Attention Network (SSRAN) based on Transformer, which contains a Scope Recognizer (SR) and a Result Attention Network (RAN). Scope Recognizer assignments scope information to each token, reducing the distraction of out-of-scope tokens. Result Attention Network effectively utilizes the bidirectional interaction between results of slot filling and intent detection, mitigating the error propagation problem. Experiments on two public datasets indicate that our model significantly improves SLU performance (5.4\% and 2.1\% on Overall accuracy) over the state-of-the-art baseline.

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