A Deep Dive on the Impact of COVID-19 in Software Development
Paulo Anselmo da Mota Silveira Neto, Umme Ayda Mannan, Eduardo Santana de Almeida, Nachiappan Nagappan, David Lo, Pavneet Singh Kochhar, Cuiyun Gao, Iftekhar Ahmed
Context: COVID-19 pandemic has impacted different business sectors around the world. Objective. This study investigates the impact of COVID-19 on software projects and software development professionals. Method: We conducted a mining software repository study based on 100 GitHub projects developed in Java using ten different metrics. Next, we surveyed 279 software development professionals for better understanding the impact of COVID-19 on daily activities and wellbeing. Results: We identified 12 observations related to productivity, code quality, and wellbeing. Conclusions: Our findings highlight that the impact of COVID-19 is not binary (reduce productivity vs. increase productivity) but rather a spectrum. For many of our observations, substantial proportions of respondents have differing opinions from each other. We believe that more research is needed to uncover specific conditions that cause certain outcomes to be more prevalent.
Context: The dire consequences of the COVID-19 pandemic has influenced development of COVID-19 software i.e., software used for analysis and mitigation of COVID-19. Bugs in COVID-19 software can be consequential, as COVID-19 software projects can impact public health policy and user data privacy. Objective: The goal of this paper is to help practitioners and researchers improve the quality of COVID-19 software through an empirical study of open source software projects related to COVID-19. Methodology: We use 129 open source COVID-19 software projects hosted on GitHub to conduct our empirical …
The dissipation of severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) has already taken on pandemic proportions, affecting over 100 countries in a couple of weeks. The evolution of the disease and its economic impact is highly uncertain, which brings challenges for newly created software companies. Software startups are companies that create innovative software products and services in a dynamic and fast-growing market. Agile Software Methods aims to enable startups in responding to uncertainty caused by Covid-19. This paper investigates the impact of Covid-19 in a real software star…
The Coronavirus disease 2019 (COVID-19) outbreak quickly spread around the world, resulting in over 240 million infections and 4 million deaths by Oct 2021. While the virus is spreading from person to person silently, fear has also been spreading around the globe. The COVID-19 information from the Australian Government is convincing but not timely or detailed, and there is much information on social networks with both facts and rumors. As software engineers, we have spontaneously and rapidly constructed a COVID-19 information dashboard aggregating reliable information semi-automatically checke…
Context. Due to the COVID-19 pandemic, software professionals had to abruptly shift to ostensibly temporary home offices, which affected teamwork in several ways. Goal. This study aims to explore how these professionals coped with remote work during the pandemic and to identify practices that supported the team activities. Method. Ethnographic methods, including participant observation and qualitative data analysis, were used. Results. Three practices were created by the observed team to improve their engagement: costume meeting, second-language day, and project happy hour. These practices app…
Following the onset of the COVID-19 pandemic and subsequent lockdowns, software engineers' daily life was disrupted and abruptly forced into remote working from home. This change deeply impacted typical working routines, affecting both well-being and productivity. Moreover, this pandemic will have long-lasting effects in the software industry, with several tech companies allowing their employees to work from home indefinitely if they wish to do so. Therefore, it is crucial to analyze and understand how a typical working day looks like when working from home and how individual activities affect…
Following the onset of the COVID-19 pandemic and subsequent lockdowns, the daily lives of software engineers were heavily disrupted as they were abruptly forced to work remotely from home. To better understand and contrast typical working days in this new reality with work in pre-pandemic times, we conducted one exploratory (N = 192) and one confirmatory study (N = 290) with software engineers recruited remotely. Specifically, we build on self-determination theory to evaluate whether and how specific activities are associated with software engineers' satisfaction and productivity. To explore t…
The COVID-19 pandemic has birthed a wealth of information through many publicly accessible sources, such as news outlets and social media. However, gathering and understanding the content can be difficult due to inaccuracies or inconsistencies between the different sources. To alleviate this challenge in Australia, a team of 48 student volunteers developed an open-source COVID-19 information dashboard to provide accurate, reliable, and real-time COVID-19 information for Australians. The students developed this software while working under legislative restrictions that required social isolation…
The mass shift to working at home during the COVID-19 pandemic radically changed the way many software development teams collaborate and communicate. To investigate how team culture and team productivity may also have been affected, we conducted two surveys at a large software company. The first, an exploratory survey during the early months of the pandemic with 2,265 developer responses, revealed that many developers faced challenges reaching milestones and that their team productivity had changed. We also found through qualitative analysis that important team culture factors such as communic…
Along with the increasing popularity of agile software development, software work has become much more social than ever. Contemporary software teams rely on a variety of collaborative practices, such as pair programming, the topic of our study. Many agilists advocated the importance of collocation, face-to-face interaction, and physical artefacts incorporated in the shared workspace, which the COVID-19 pandemic made unavailable; most software companies around the world were forced to send their engineers to work from home. As software projects and teams overnight turned into dis-tributed colla…
One factor of success in software development companies is their ability to deliver good quality products, fast. For this, they need to improve their software development practices. We work with a medium-sized company modernizing its development practices. The company introduced several practices recommended in agile development. If the benefits of these practices are well documented, the impact of such changes on the developers is less well known. We follow this modernization before and during the COVID-19 outbreak. This paper presents an empirical study of the perceived benefit and drawback …
The COVID-19 pandemic has forced governments worldwide to impose movement restrictions on their citizens. Although critical to reducing the virus' reproduction rate, these restrictions come with far-reaching social and economic consequences. In this paper, we investigate the impact of these restrictions on an individual level among software engineers who were working from home. Although software professionals are accustomed to working with digital tools, but not all of them remotely, in their day-to-day work, the abrupt and enforced work-from-home context has resulted in an unprecedented scena…
Due to the global pandemic, in March 2020 we in academia and industry were abruptly forced into working from home. Yet teaching never stopped, and neither did developing software, fixing software, and expanding into new markets. Demands for flexible ways of working, responding to new requirements, have never been so high. How did we manage to continue working, when we had to suddenly switch all communication to online and virtual forms of contact? In this short paper we describe how Ocuco Ltd., a medium-sized organization headquartered in Ireland, managed our software development teams--distri…
The new coronavirus became a severe health issue for the world. This situation has motivated studies of different areas to combat this pandemic. In software engineering, we point out data visualization projects to follow the disease evolution, machine learning to estimate the pandemic behavior, and computer vision processing radiologic images. Most of these projects are stored in version control systems, and there are discussions about them in Question & Answer websites. In this work, we conducted a Mining Software Repository on a large number of questions and projects aiming to find trends th…
Context. As a novel coronavirus swept the world in early 2020, thousands of software developers began working from home. Many did so on short notice, under difficult and stressful conditions. Objective. This study investigates the effects of the pandemic on developers' wellbeing and productivity. Method. A questionnaire survey was created mainly from existing, validated scales and translated into 12 languages. The data was analyzed using non-parametric inferential statistics and structural equation modeling. Results. The questionnaire received 2225 usable responses from 53 countries. Factor an…
The COVID-19 pandemic has shaken the world to its core and has provoked an overnight exodus of developers that normally worked in an office setting to working from home. The magnitude of this shift and the factors that have accompanied this new unplanned work setting go beyond what the software engineering community has previously understood to be remote work. To find out how developers and their productivity were affected, we distributed two surveys (with a combined total of 3,634 responses that answered all required questions) -- weeks apart to understand the presence and prevalence of the b…
This paper describes an investigation into value-based software engineering and proposes a comprehensive value taxonomy with an interpretation of design feature implications. The value taxonomy is used to assess the design of Covid19 symptom tracker applications.
This study investigated the effects of variables influencing the intention to use the COVID-19 tracker. Experiment results from 224 individuals revealed that performance expectations, trust, and privacy all have an impact on app usage intention. However, social impact, effort expectation, and facilitating conditions were not shown to be statistically significant. The conceptual model explained 60.07 percent of the amount of variation, suggesting that software developers, service providers, and policymakers should consider performance expectations, trust, and privacy as viable factors to encour…
The COVID-19 pandemic presented itself as a challenge for separate societal sectors. On the information technology (IT) standpoint, it does include the maintenance of the infrastructure required to hold collaborative activities that went to happen online; the implementation of projects in a scenario of uncertainty; and keep the software engineering and information security best practices in place. This article presents the context of a data science team organized as a skunk works group composed of professionals with experience in both the industry and academia, located in an IT department work…
Early experiments with software diversity in the mid 1970's investigated N-version programming and recovery blocks to increase the reliability of embedded systems. Four decades later, the literature about software diversity has expanded in multiple directions: goals (fault-tolerance, security, software engineering); means (managed or automated diversity) and analytical studies (quantification of diversity and its impact). Our paper contributes to the field of software diversity as the first paper that adopts an inclusive vision of the area, with an emphasis on the most recent advances in the f…
The Covid-19 pandemic led to several challenges in everybody working life. Many companies worldwide enabled comprehensive remote work settings for their employees. Agile Software Development Teams are affected by the switch to remote work as agile methods setting communication and collaboration in focus. The well-being and motivation of software engineers and developers, which impacting their performance, are influenced by specific context factors. This paper aims to analyze identify specific context factors for a good remote work setting. We designed a single case study at a German ecommerce …
Communication is essential for the success of student and professional software engineering (SE) team development projects. The projects delivered by SE courses provide valuable learning experiences for students because they teach industry-required skills such as teamwork, communication, and scheduling. Professional SE teams have adopted communication software such as Slack, Miro, Microsoft Teams, and GitHub Discussions to share files and convey information between team members. Likewise, they have distributed software development tools such as Visual Studio CodeSpaces and Jira to support prod…
This chapter presents, from our research on inclusive software within the context of a diversity and inclusion based STEM program at the University of Victoria, INSPIRE: STEM for Social Impact (hereafter Inspire). In a society with an ever increasing reliance on technology, we often neglect the fact that software development processes and practices unintentionally marginalize certain groups of end users. While the Inspire program and its first iteration in 2022 are described in detail in CHAPTER 26, here we describe our insights from an analysis of the development processes and practices used …
In the last few years, a growing body of research has proposed methods, techniques, and tools to support developers in the construction of software that consumes less energy. These solutions leverage diverse approaches such as version history mining, analytical models, identifying energy-efficient color schemes, and optimizing the packaging of HTTP requests. In this chapter, we present a complementary approach. We advocate that developers should leverage software diversity to make software systems more energy-efficient. Our main insight is that non-specialists can build software that consumes …
Due to the Covid 19 pandemic and the associated effects on the world of work, the burden on employees has been brought into focus. This fact also applies to agile software development teams in many companies due to the extensive switch to remote work. Too high a workload can lead to various negative effects, such as increased sick leave, the well-being of employees, or reduced productivity. It is also known that the workload in knowledge work impacts the quality of the work results. This research article identifies potential factors of the workload of the agile software development team member…
Diversity is an essential aspect of software development because technology influences almost every aspect of modern society, and if the software industry lacks diversity, software products might unintentionally constrain groups of individuals instead of promoting an equalitarian experience to all. In this study, we investigate the perspectives of transgender software professionals about a career in software engineering as one of the aspects of diversity in the software industry. Our findings demonstrate that, on the one hand, trans people choose careers in software engineering for two primary…
The COVID-19 pandemic has impacted the way that software development teams onboard new hires. Previously, most software developers worked in physical offices and new hires onboarded to their teams in the physical office, following a standard onboarding process. However, when companies transitioned employees to work from home due to the pandemic, there was little to no time to develop new onboarding procedures. In this paper, we present a survey of 267 new hires at Microsoft that onboarded to software development teams during the pandemic. We explored their remote onboarding process, including …
