Nowadays, speech is becoming a more common, if not standard, interface to technology. This can be seen in the trend of technology changes over the years. Increasingly, voice is used to control programs, appliances and personal devices within homes, cars, workplaces, and public spaces through smartphones and home assistant devices using Amazon's Alexa, Google's Assistant and Apple's Siri, and other proliferating technologies. However, most speech interfaces are not accessible for Deaf and Hard-of-Hearing (DHH) people. In this paper, performances of current Automatic Speech Recognition (ASR) with voices of DHH speakers are evaluated. ASR has improved over the years, and is able to reach Word Error Rates (WER) as low as 5-6% [1][2][3], with the help of cloud-computing and machine learning algorithms that take in custom vocabulary models. In this paper, a custom vocabulary model is used, and the significance of the improvement is evaluated when using DHH speech.
Many personal devices have transitioned from visual-controlled interfaces to speech-controlled interfaces to reduce device costs and interactive friction. This transition has been hastened by the increasing capabilities of speech-controlled interfaces, e.g., Amazon Echo or Apple's Siri. A consequence is that people who are deaf or hard of hearing (DHH) may be unable to use these speech-controlled devices. We show that deaf speech has a high error rate compared to hearing speech, in commercial speech-controlled interfaces. Deaf speech had approximately a 78% word error rate (WER) compared to a …
Human perception of surrounding events is strongly dependent on audio cues. Thus, acoustic insulation can seriously impact situational awareness. We present an exploratory study in the domain of assistive computing, eliciting requirements and presenting solutions to problems found in the development of an environmental sound recognition system, which aims to assist deaf and hard of hearing people in the perception of sounds. To take advantage of smartphones computational ubiquity, we propose a system that executes all processing on the device itself, from audio features extraction to recogniti…
Many personal devices have transitioned from visual-controlled interfaces to speech-controlled interfaces to reduce costs and interactive friction, supported by the rapid growth in capabilities of speech-controlled interfaces, e.g., Amazon Echo or Apple's Siri. A consequence is that people who are deaf or hard of hearing (DHH) may be unable to use these speech-controlled devices. We show that deaf speech has a high error rate compared to hearing speech, in commercial speech-controlled interfaces. Deaf speech had approximately a 78% word error rate (WER) compared to a hearing speech 18% WER. Ou…
Advances in tactile-audio feedback technology have created new possibilities for deaf people to feel music. However, little is known about deaf individuals' perception of musical emotions through vibrotactile feedback. In this paper, we present the findings from a mixed-methods study with 16 profoundly deaf participants. The study protocol was designed to explore how users of a backpack-style vibrotactile display perceive intended emotions in twenty music excerpts. Quantitative analysis demonstrated that participants correctly identified happy and angry excerpts and rated them as more arousing…
Real-time captioning is a useful technique for deaf and hard-of-hearing (DHH) people to talk to hearing people. With the improvement in device performance and the accuracy of automatic speech recognition (ASR), real-time captioning is becoming an important tool for helping DHH people in their daily lives. To realize higher-quality communication and overcome the limitations of mobile and augmented-reality devices, real-time captioning that can be used comfortably while maintaining nonverbal communication and preventing incorrect recognition is required. Therefore, we propose a real-time caption…
University of Washington（华盛顿大学）；Google（谷歌）；Google Research（谷歌研究院）
Recent advances have enabled automatic sound recognition systems for deaf and hard of hearing (DHH) users on mobile devices. However, these tools use pre-trained, generic sound recognition models, which do not meet the diverse needs of DHH users. We introduce ProtoSound, an interactive system for customizing sound recognition models by recording a few examples, thereby enabling personalized and fine-grained categories. ProtoSound is motivated by prior work examining sound awareness needs of DHH people and by a survey we conducted with 472 DHH participants. To evaluate ProtoSound, we characteri…
We discuss issues of Artificial Intelligence (AI) fairness for people with disabilities, with examples drawn from our research on human-computer interaction (HCI) for AI-based systems for people who are Deaf or Hard of Hearing (DHH). In particular, we discuss the need for inclusion of data from people with disabilities in training sets, the lack of interpretability of AI systems, ethical responsibilities of access technology researchers and companies, the need for appropriate evaluation metrics for AI-based access technologies (to determine if they are ready to be deployed and if they can be t…
Understanding livestream platforms' accessibility challenges for minority groups, such as people with disabilities, is critical to increasing the diversity and inclusion of those platforms. While prior work investigated the experiences of streamers with vision or motor loss, little is known about the experiences of deaf or hard of hearing (DHH) streamers who must work with livestreaming platforms that heavily depend on audio. We conducted semi-structured interviews with DHH streamers to learn why they livestream, how they navigate livestream platforms and related challenges. Our findings revea…
Deaf and hard of hearing individuals regularly rely on captioning while watching live TV. Live TV captioning is evaluated by regulatory agencies using various caption evaluation metrics. However, caption evaluation metrics are often not informed by preferences of DHH users or how meaningful the captions are. There is a need to construct caption evaluation metrics that take the relative importance of words in a transcript into account. We conducted correlation analysis between two types of word embeddings and human-annotated labeled word-importance scores in existing corpus. We found that norma…
The accuracy of Automated Speech Recognition (ASR) technology has improved, but it is still imperfect in many settings. Researchers who evaluate ASR performance often focus on improving the Word Error Rate (WER) metric, but WER has been found to have little correlation with human-subject performance on many applications. We propose a new captioning-focused evaluation metric that better predicts the impact of ASR recognition errors on the usability of automatically generated captions for people who are Deaf or Hard of Hearing (DHH). Through a user study with 30 DHH users, we compared our new me…
Students who are deaf and hard of hearing cannot hear in class and do not have full access to spoken information. They can use accommodations such as captions that display speech as text. However, compared with their hearing peers, the caption accommodations do not provide equal access, because they are focused on reading captions on their tablet and cannot see who is talking. This viewing isolation contributes to student frustration and risk of doing poorly or withdrawing from introductory engineering courses with lab components. It also contributes to their lack of inclusion and sense of bel…
Tianjin University（天津大学）；Tianjin International Engineering Institute, Tianjin University（天津大学天津国际工程师学院）；Institute of Linguistics, Chinese Academy of Social Science（中国社会科学院语言研究所）；Shenzhen Research Institute of Big Data, the Chinese University of Hong Kong（香港中文大学（深圳）深圳市大数据研究院）
Cued Speech (CS) is a visual communication system for the deaf or hearing impaired people. It combines lip movements with hand cues to obtain a complete phonetic repertoire. Current deep learning based methods on automatic CS recognition suffer from a common problem, which is the data scarcity. Until now, there are only two public single speaker datasets for French (238 sentences) and British English (97 sentences). In this work, we propose a cross-modal knowledge distillation method with teacher-student structure, which transfers audio speech information to CS to overcome the limited data pro…
With the recent booming of artificial intelligence (AI), particularly deep learning techniques, digital healthcare is one of the prevalent areas that could gain benefits from AI-enabled functionality. This research presents a novel AI-enabled Internet of Things (IoT) device operating from the ESP-8266 platform capable of assisting those who suffer from impairment of hearing or deafness to communicate with others in conversations. In the proposed solution, a server application is created that leverages Google's online speech recognition service to convert the received conversations into texts, …
Deaf individuals face great challenges in today's society. It can be very difficult to be able to understand different forms of media without a sense of hearing. Many videos and movies found online today are not captioned, and even fewer have a supporting video with an interpreter. Also, even with a supporting interpreter video provided, information is still lost due to the inability to look at both the video and the interpreter simultaneously. To alleviate this issue, we came up with a tool called closed interpreting. Similar to closed captioning, it will be displayed with an online video and…
Deaf and Hard-of-Hearing (DHH) audiences have long complained about caption qualities for many online videos created by individual content creators on video-sharing platforms (e.g., YouTube). However, there lack explorations of practices, challenges, and perceptions of online video captions from the perspectives of both individual content creators and DHH audiences. In this work, we first explore DHH audiences' feedback on and reactions to YouTube video captions through interviews with 13 DHH individuals, and uncover DHH audiences' experiences, challenges, and perceptions on watching videos cr…
Many technologies for human-computer interaction have been designed for hearing individuals and depend upon vocalized speech, precluding users of American Sign Language (ASL) in the Deaf community from benefiting from these advancements. While great strides have been made in ASL recognition with video or wearable gloves, the use of video in homes has raised privacy concerns, while wearable gloves severely restrict movement and infringe on daily life. Methods: This paper proposes the use of RF sensors for HCI applications serving the Deaf community. A multi-frequency RF sensor network is used t…
